Active Pest Control

Active Pest Control

Active Pest Control

Pest Control

Lawrenceville, GA

4.7 · 311 reviews
4.7 · 311 reviews

About Active Pest Control

Location

Lawrenceville, GA

Services

Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Bird Control · Carpenter Ant Control · Mosquito Control · Moth Control · Rat Control · Roach Control · Rodent Control · Stink Bug Control · Termite Control · Termite Inspection

Products

Active Bait Station

Business Hours

Mon-Fri: 8am-7pm; Sat: 8am-2pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

32

Business Qualifications

GPCA, NPMA

311 Reviews for
Active Pest Control

What people say about Active Pest Control
Professional · 63
Thorough · 24
Friendly · 23
Courteous · 19
Excellent · 17
· Show All
4.7 star average rating (311 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Duluth, GA
It was a below average experience. I've had other pest control companies treat my house before and in comparison to that, I would probably not use this company again. To explain, when I called to confirm appointment for service after the initial call (usually other companies will send confirmation email) they said I wasn't on the schedule and that I did not send the signed agreement form. I had signed it and sent it 5 days ago which I had said. The lady I was speaking with proceeded to tell me that I had not. I rechecked my email to see if this was indeed true, but when I opened the document it said it was signed and sent. I just told her to resend me one because I could not resign it. This was not a huge deal, but I just did not appreciate the fact that she said I didn't sign it when I clearly did. They just had not received it on their end. So after rescheduling, they told me the service rep will come anywhere from 9am to 5pm. The person did not show up til 6pm. I had to call twice to see if they were coming. When he did arrive, he was gone in 5 min. I did not think he did a thorough job as I had other companies take more time for the outdoor treatment. It was just not a good experience that I had with this company. I mainly did not like how there was not a more narrow time range where the service rep was supposed to come. I have pets who like to be outdoors, but I had to keep them indoors all day because I did not know when they would come. Also, it looked like it was going to rain so it was annoying that if it did, I would have to call again to reschedule. Overall, based on my experience, I would not recommend.
Peachtree Corners, GA
My experience with Active has been terrific! I have dealt with 3 people face to face, including the branch manager, and all 3 have been incredibly helpful, knowledgeable, trustworthy, and efficient. I have received outstanding customer service from everyone and highly recommend this company!
Suwanee, GA
The technician was highly professional and very caring.
Snellville, GA
Dwayne was very kind and professional. I thought he was going to remove all the spider webs from outside. Also there are spiders in my garage and I thought he would have sprayed there as well. Other than that he was great and I hope that he will be the one servicing me. After a couple of months of service I will decide if I will recommend your services.
Dacula, GA
Since Chris has taken over our route we are thrilled with the service. Before? Not so much.
Snellville, GA
Great experience, the rep was on time and thoroughly explained the process, well definitely be using their services again!
Duluth, GA
He was thorough and I appreciate that especially on the outside, it was all type of nest and webbs, he cleaned and killed everything and didn't try to do a rush job. Good service.
Stone Mountain, GA
The service technician that came out was very friendly. Although he was busy he still took time out too answer my questions.
Stone Mountain, GA
The tech was extremely knowledgeable.Robert was courteous and respected my home.
Lawrenceville, GA
We had no problems. James was pleasant on the phone, making arrangements. We WERE thrown slightly, because he called in the evenings - we weren't expecting a call outside 8-5 hours. But we did connect. All good.
Stone Mountain, GA
I wasn't notified that you were coming and the gate to the backyard was not left unlocked. So I didn't receive a full service. Please contact me to reschedule the backyard.
Lawrenceville, GA
The tech was very friendly and answered all my questions cleaned up after he was done .
Duluth, GA
I live in an older home in a wooded area, so I've always had a mosquito problem. I had my first mosquito treatment 3 days ago and I have yet to see one mosquito!
Lilburn, GA
I actually saw the tech working. It was very hot yet he took time to check all stations, and repositioned one that remodelers took up. Thanks for great service!
Suwanee, GA
Thank you for your effort on the inspection of
the property. Mike Cho.
Snellville, GA
Call before. Showed up. Quick, easy, and painless.
Suwanee, GA
Very good, installer worked fast and completely installed the system and cleaned up well.
Snellville, GA
Professional, Quick, Reliable ... just please send an email the day before you come to service ... we had some criminals jump the fence into our backyard a few months ago and when we hear unexpected noises in the backyard we get a little jumpy.
Duluth, GA
Super nice guy, arrived on time and quickly finished job. Answered questions politely.
Snellville, GA
We purchased a groupon for this service. The technician did a thorough job and we look to buy a service package in the near future.
Duluth, GA
I will consider Active Pest Control for all my pest treatments.
Lawrenceville, GA
All went well with my treatment this year, however, I was home all day on the day of the service call from Active. I always remembered the technician coming into the house to spray and I do not remember hearing the doorbell ring, or getting a call on my cell (770) 713.6464
Does the inside of my home still get a treatment this year?
Lawrenceville, GA
I had no clue anyone came. This was an extra service call due to issues with bugs so spraying inside would have made sense.
Lawrenceville, GA
Steve was great. Very professional. But there are still many mosquitoes and roaches on the property as of 7/13, so I am not completely satisfied with the service.
Lawrenceville, GA
We have always had a very positive interaction with the people at Active Pest Control!!
Lawrenceville, GA
You did not make your scheduled appointments and did not make it to my home that day. We had to reschedule.
Stone Mountain, GA
Good. Had only about a 10-second interaction with Brandon so I can't really comment.
Duluth, GA
Arrived a little late but once he got here everything was done in a professional manner and the service was explained.
Norcross, GA
Always have a good experience. Professional technicians. Show up on time.
Duluth, GA
Stephen was on time, very courteous. First he did he outside and then he did the inside of the house. I will recommend him for another treatment.
Stone Mountain, GA
They were very professional arrived on time explain the job and did everything they said they were going to do when the professional came back several days later too put in the feeders for the termites he explained everything very professional thank you so much.
Peachtree Corners, GA
This visit, I was not contacted ahead of time and luckily I was home to unlock my fence so all stations could be accessed. I see from the paperwork left, that one station had "activity". I would have appreciated it if that situation was discussed with me...
Duluth, GA
Good service. Good treatment both inside and outside of the house.
Suwanee, GA
Did not come inside house, aunts upstairs. Need spray inside!!!!!!!!!
Suwanee, GA
Stephen was prompt and thorough. He was very good about explaining what he was doing. I have been very pleased with this pest control company who bought my original company that I had when I bought the house.
Stone Mountain, GA
I love this company, Active Pest Control, and the service which the company provides. The price is very reasonable.
Lilburn, GA
they only did the very outer perimeter of my yard. I would of thought they would do more mosquito infective areas in my yard, I was watch but no. Ten minutes and they were gone.
Norcross, GA
The technition was friendly. The service seems to have worked. My husband and I think one side of the house might have been skipped however. But he left before we knew it.
Lawrenceville, GA
Thorough and very professional. The customer service was also exceptional.
Lawrenceville, GA
Stephen is a very nice gentleman who answered my questions. I had some concerns about my animals and the service and he was able to explain and answer my questions. He went right to work and I worked in my garden the next day and nothing was biting me. I highly recommend him.