Active Pest Control

From the moment I called to schedule service, it has been a calamity of errors. I was pitched re-occurring service before I ever had my first treatment; I had a time out on reserve but the contract didn't come thru for 3 days due to a typo in my name/email which was verified w/multiple call backs; then service date was overbooked and I got bumped & selected another date only to arrive home for the service and find out the technician had already been to the house but could only treat 1/2 the property, so now have to reschedule for the remainder of the treatment. Has been a true pain, in all honesty.

Very professional, quick and informative! Thanks for a great experience.

I'm enjoying the back yard without getting eaten alive by mosquitos!! Haven't seen other bugs wither, works great!!

Great service, helpful and thorough. Timely.

Knowledgeable and Efficient. I will continue to recommend this company to all my clients.

I know it hasn't been many treatments but yesterday right after the agent sprayed my grandson and I were on the back deck..no grass within 25 feet and I wasn't out there with my grandson and I was bit by some pesky mosquitos. I was disappointed but it was NOTHING like last summer.

The representatives have always Benn courteous and prompt.

Received a call letting me know I was not forgotten as it was very late in the day when someone showed up. This was very much appreciated!

Aaron very nice. Only sprayed for roaches in kitchen. Still have a ton of them. And the mosquito treatment outside doesn't seem to be working. Maybe there's another solution. A stronger one. But Aaron was a very nice person. I think maybe the chemicals maybe to weak. Just an idea.

All of the technicians throughout the process were excellent and very thorough! Miguel, brandon and bill!

Appointment setup was a breeze. Excellent customer service all around. Initially they didn't provide the right service but they went above and beyond to ensure they corrected the problem quickly and that I was completely satisfied. Would highly recommend.

Very professional and informative. Loved the fact they put slip covers over their shoes and entered my home gently and with care of my kids running around.

Eric the Tech was great. Super customer service skill and very knowledgeable in answering my questions.

The service was excellent and professional. The technician was extremely knowledgeable about pest control.

The technicians have all been very professional and knowledgeable, and the pest control seems to be effective. However, office communication and appointment scheduling is very disappointing.

Took his time and checked all areas from basement to attic.

Active Pest Control service was on time, fast and friendly. Hopefully, we will not see mosquitos soon:)

First of all, this is no reflection of how Tim the technician performed his service. I'm sure he did a great job.

This is a rating based on Active's customer service. I got an email 48 hours prior to a service the day after a holiday that your company was sending someone out to spray the exterior, which accomplishes absolutely nothing. I am having issues inside the house, had them in the spring. And, every single time, I have to request to have the interior sprayed. It's ridiculously poor customer service.

The technician treated my neighbors home instead of mine but the billing was correct.

Tim was great. Fast, efficient and on time. He answered all of my questions.

While not at home this trip the guys have always done a good job and we have not had any problems since using Active.

1st visit. Everything was fine. Customer service and technician were easy to work with.

The service I received was professional, prompt and timely. I would definitely recommend Active Pest to my neighbors and friends.

They always on time and provide good service. Will recommend family and friends to thus company.

Excellent. A 10 on all questions but a couple wouldn't let me click on them.

Over a month late several no shows when appt was set terrible.

the guy seemed very professional. thanks for the service. debbi chartash,.

Active Pest Control: easy to schedule appointments and they show up when scheduled.

always been happy with active for termite inspections and pest control throughout the year.

I am using this service for past 3 years, they are pretty good. They explain things nicely.

I neede a termite bond and a friend recommended Active. Everyone I delt with was friendly and professional. They did what they said they would when they said they would do it. I would recommend them to a friend.

Michael was right on time and we communicated via cell phone to eliminate the "window" because my schedule had changed and could not be there the entire time!

2 years. Active Pest Controlman was very receptive to homeowner's concerns and was very thorough with the service.

Great guy with exceeding service attitude. I have a friend happened to be in my house . She is thinking of using active service already.

Fast and reliable can't wait to see the results! I would definitely reccommend this to anyone in need of a affordable and good pest control service.

I believe my mosquito service started last year. This season has already started off a bit rocky. Perhaps there are more varieties of mosquitos but we should not be dodging mosquitos or being bitten inside our home. After everyone in the family was bitten several times, I phoned Active last Friday and asked for a re-spray. Hannah answered the phone and told me they would not be able to respray over the weekend as the technician had no availability, so I persisted and she phoned a manager, who told her it couldn't be done. So I persisted and asked if the owner was available. She made another call and then let me know someone would be out Saturday at some point and they would call. I was also told I would get a call back from management. No call from management ever came, but the technician did appear late Saturday afternoon and spray. Tuesday night while in our home my daughter received 3 bites on her forehead.

These guys are timely and know exactly how to tackle your pest issues. I love the service I receive from Active!

Good experience w/ mosquito control. The technician was on time & courteous.

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2 yrs - quarterly service.
The Technicians & Customer Service have always been courteous and professional. I hope to be a long term customer!