Active Pest Control

Not really pleased with this company. Initially when I called to schedule them, they sent me the "agreement" and I read through it, and when I went to schedule the appointment, the girl, Rachel told me they needed a credit card or checking routing number to book the appointment. When I asked why she said it was policy. However, the "agreement" did not mention this. When I challenged her on it, she said it was policy. I asked to view the policy. She then said that she could schedule the appointment and that I would have to pay upon arrival, to which I had no issues with. When the Technician arrived, he was not aware of what all the spray would cover (insects etc). I told him that mice was included and he told me that was a different service and products and I said "no, it is in the agreement and is included". I showed him "the agreement" where it clearly states mice is covered. He said he would need to speak with the girl in the office, but she was "out out to lunch" at 2PM. I asked him to have the girl in the office call me because he did not do anything for mice even though the agreement clearly states mice. As of today, the "girl in the office" still has not called me back. I am less than satisfied with the service and the technician's lack of knowledge. Very nice Technician, nothing against him, but not pleased. Would not recommend.

On-time and good communication. The ants are gone after the service.

happy.

Excellent service!

Perfect no more critters.

Not happy at all with service , insects came back right after 2nd day ...a lady comes next couple days and gives a million excuses and tries to charge more money to do it with different medicine. I used someone else In my old house before active and no issues.

Great customer service. This is my first time with this company so I will let you know. I do want to say that they have great monthly plans at reasonable rates.

First time using them for pest control. They were very nice and accommodating. Very punctual. Gave me a heads up before the person came over to start treatment. Ben was the one who came and did the initial treatment. He was very professional and explained what he was doing. Overall, they did great.

Prompt attention and friendly service!

Great customer service. Tech guy very informative. Seamless process to get started and pricing very affordable compared to competitors. Would recommend to others.

I got a quick appointment set-up and our servicer was quick and informative about what he was doing and our current pest situation.

Great service. We are bug free!

Very pleased with the service.

Everything was great.

Active pest control is a group of very kind people and very professional. Thank You!

Very professional, easy to schedule an appointment and on time. I would recommend to anyone needing a termite inspection. Got report the same day.

Everything was perfect!

Fantastic service; very thorough. Extremely nice people. The most mosquito free summer yet!

Great company.

I'm happy so far with Active Pest Control, sometimes I need to call them because pets out of control in my case 🐜 and so far they come as soon as possible and get the job done. Thank you active pets control.

Great service.

Always great service!

Great service!

The professionalism of the personnel was awesome, their report was on time and precise,thank you for everything.

Teresa has a heart of gold and my children adore her. Had tiny critters and now they are finally gone thanks to Teresa and her hubby. They are a down to earth family owned company.

I am very pleased with last guy that you sent out.

They did the good job in our house. Very happy for his service. The service guy is also very knowledgeable and humble to answer all our questions related pest control.keep it up for good job. Thanks.

Perfect job.

I have been using Active Pest Control for the past 13 months and I am highly satisfied with their service. They are always professional and courteous in handling all their work. In addition, they are prompt and efficient. They are able to accommodate my times of availability as well as tidy up all their areas of work before leaving their job site. I highly recommend them.

I think your tech's and local office should send out emails when there is a change of contact to let the stores and me know who to contact and how to contact them.

Lionel (spelling?) came out a couple weeks ago. I could not recommend a pest tech more highly than him. He met and exceeded all expectations.

Great service!

Great service everytime!

Our technician, Teresa examined our property very thoroughly, noted all the issues that we had, explained the method and treatment she thought was best to address those issues and performed the treatment, assuring us that it has no harmful effects for humans or pets. So far all our issues have been resolved. We had pest control contract before, but we also saw some very healthy and lively bugs and such inside the house, left to our or hunting devices. Truly hoping for continued success with Active.

Excellent service,great communication and very friendly employees in all areas! Most importantly, we have had no bugs in our home since our first service about a year ago! I would highly recommend Active Pest Control!

Very friendly people to work with.

ActivePest has excellent customer service, they are reliable and dependable on getting the job done!

Very professional no bug awsume.

Friendly & expedient Service. She called almost immediately and explained all services.

Tech was polite and took care of some issues I had with ants.