Active Pest Control

Active Pest Control

Active Pest Control

Pest Control

Roswell, GA

4.6 · 429 reviews
4.6 · 429 reviews

About Active Pest Control

Location

Roswell, GA

Services

Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Bird Control · Carpenter Ant Control · Mosquito Control · Moth Control · Rat Control · Roach Control · Rodent Control · Stink Bug Control · Termite Control · Termite Inspection

Products

Active Bait Station

Business Hours

Mon-Fri: 8am-7pm; Sat: 8am-2pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

32

Business Qualifications

GPCA, NPMA

429 Reviews for
Active Pest Control

What people say about Active Pest Control
Professional · 72
Friendly · 50
Courteous · 28
Knowledgeable · 28
Excellent · 25
· Show All
4.6 star average rating (429 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Atlanta, GA
Thanks for terrific service and support - you saved my closing!
Woodstock, GA
Great deal, good install. Didn't notify they would be on the way though.
Alpharetta, GA
Friendly and efficient. Called ahead and was on time.
Woodstock, GA
This is the second year in a row that the technician came to my house on a different day and time than was scheduled with me on the phone. When he called to schedule the appointment he wanted to come the next day. I need more notice than one day. Yesterday when he came I had just brought my daughter home from having surgery. I KNOW I didn't schedule an appointment for yesterday. I remember distinctly saying yesterday was the worst day this week to have them come out. We made the appointment for 10am on Wednesday, July 19. I put it on my calendar.

After he left I received an invoice via email as the technician said I would but it showed a balance owed when I had already paid. That is very confusing. It should show the balance as paid if the renewal has already been paid. Or at the very least it should not say I have a balance due. When I replied to the email with the date I paid my annual renewal the email was sent back as undeliverable. rlablanc@callactivetoday.com was the email address that the invoice came from. How on earth is it not valid if an invoice was sent to me from that address an hour earlier.
That invoice also said the customer was not available to sign so the technician signed for me. I was home and let him into my house. If a signature was needed I was certainly here to do it. Signing for me is never acceptable. No one is authorized to sign anything for me.
All of these things add up to very bad business practices. It certainly does not inspire trust from your customers.
Woodstock, GA
Excellent job very detailed. Isaiah explained the service each step of the way also offered alternative services that Active offered.
Atlanta, GA
Very nice experience. Now we need to see how well it works.
Atlanta, GA
Service at new house. Calvin was was very thorough and accomodating.
Atlanta, GA
I dont know. He call me and said he was
going to come on July 13 . The problem I have is that I never so him or heard from him telling me me that he came to my home I expected him in the morning as per our conversation but I didn't saw him . I would appreciate if you let me know what happended .
thank you .
Atlanta, GA
Todd is very nice and knowledgeable. My concern is that he keeps missing wasps nests. He came out 2 days ago to kill wasps nests for the second time and the next day I was stung 3 times by wasps. I finally bought a can of spray last night and sprayed this morning myself. It's very frustrating.
Atlanta, GA
Cassie is great and so nice. He does a good job and we are very happy with him, but since starting with Active, we have always continued to get eaten up by mosquitoes so I don't feel like the spray actually works well. May have to look into other options.
Decatur, GA
I was told what the issue was and it was corrected. Anthony Gordon was extremely nice and courteous.
Atlanta, GA
Active Pest Control is consistent and professional. My technician is very nice and always lets me know he is at my home. His is well spoken and his uniform is worn proudly.
Roswell, GA
Isaiah was prompt and courteous and did a very thorough job. I will be requesting him again.
Roswell, GA
Our Service Technician was great! Very knowledgeable and explained several things along the way. The unfortunate part is that my daughter and I were eaten up by mosquitos the same evening we had our service done....
Canton, GA
Very easy Jeff was extremely personable and on time even early! He was quick and to the point!
Atlanta, GA
wonderful service so far! I dont want to have to write a review each month in order to say that the technician did a great job.
Tucker, GA
We were well pleased with your visit. Calvin called the night before set up a time. Was here on time did a great job. Hope we get rid of those nasty mosquitoes. The would we recommend you to folks is wankey we would rate you as a 10.
Atlanta, GA
Tommy showed up on time, explained how to deal with yellow jackets in the future and eliminated my problem. He was extremely professional and courteous.
Atlanta, GA
So far my experience has been one of not trusting what your company says or does. I was not made aware of this service date to my knowledge. I was out of the country and none of my neighbors mentioned anyone being at my house. What was done, were there signs of termites? How can I tell you were even here? It would have been very respectful to give me an appointment confirmation via call, text or email and also follow-up call, text or email. That is not too much to ask.
Atlanta, GA
Courteous and timely, Active Pest Control works hard to assure they create positive customer experiences.
Decatur, GA
Service is okay for thr price, Calvin was a big help with good suggestions.
Atlanta, GA
I was not at home, but Active remains to be very responsive and reliable.
Woodstock, GA
Please don't send me any more surveys. If I keep using your service without complaining, you know I like the product. If I have a problem, I will let you know.
Atlanta, GA
I can not rate the service because I am uncertain if service was performed! I am out of town and I received a voicemail yesterday from the technician saying that he was " in town for the day" and on the way to my house. He asked for input as to extent of service. Since I retrieved the message long after he reportedly was enroute, I had no information about what service was needed and no follow up about what the technician actually did. I have no way of knowing what or if service was performed!
Please email a receipt for the service and include information on what service included.

Sandra Blackwood
chobiz@comcast.net
706-951-2802.
Dunwoody, GA
Cassie was very knowledgeable and a pleasure to work with.
Tucker, GA
Calvin was friendly, professional, and knew exactly what to do.
Atlanta, GA
Great experience! Calvin was timely, courteous, and thorough. Recommend!
Alpharetta, GA
Very courteous, checked if he could open backyard gate.
Alpharetta, GA
The pricing is great with the Groupon. However the initial set up process had hiccups. My credit card details were not noted correctly by Mike and that led to a few phone calls back n forth.
Clarkston, GA
Calvin, always does a great job. Thanks for getting to this so quick.
Atlanta, GA
Mark was very professional and friendly. Highly recommend Active Pest Control.
Roswell, GA
Always very effiecent service in and out very quietly and quickly. Always rings the doorbell to announce that they will be inspecting the surrounds for critters.
Alpharetta, GA
They did a very thorough job inside and out. They discovered a hornet nest in an ornamental tree that I was unaware of. They were very professional in handling the appointment and the service call.
Alpharetta, GA
Very happy with the service from the office up to the technician. Both were very friendly and knowledgeable.
Atlanta, GA
David was smart and helpful returned calls quickly most of the time ccccccccccccccccccccccccccccccccccccccccccccccccccvvcccccvccccc.
Chamblee, GA
Out service technician was very good and went above and beyond expectations. Very pleased with our service.
Alpharetta, GA
Mosquito control works great! Mosquitos in my yard have significantly been reduced by the monthly treatments.
Decatur, GA
The technician was pleasant, respectful and explained in detail what he was doing, which was nice.
Atlanta, GA
Cassie was very quick, efficient and friendly. I will be using these services again.
Roswell, GA
Grant was very helpful and professional during our annual termite inspection.