Bell Cow Hvac

Bell Cow Hvac

Bell Cow Hvac

Heating & Air

Richmond, VA

4.6 · 137 reviews
4.6 · 137 reviews

About Bell Cow Hvac

Location

Richmond, VA

Service

Heating & Air
Additional Services: Electrician

Business Hours

Open 24/7

Payment Options

Visa, Mastercard, Cash, Check, Financing Available

Years in Business

5

Business Qualifications

HVAC and Electrical Licenses

About This Business

Locally owned and operated, Bell Cow Heating and Cooling is your area’s leader in comfort, combining over 50 years of industry knowledge and exceptional customer service.

137 Reviews for
Bell Cow Hvac

What people say about Bell Cow Hvac
Professional · 28
Knowledgeable · 27
Friendly · 15
Experienced · 14
Excellent · 12
· Show All
4.6 star average rating (137 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
North Prince George, VA
Courteous service personnel. Everything was explained in an understandable manner.
South Prince George, VA
AWESOME service. Our tech was friendly, knowledgeable, courteous, and EARLY!!!! It was a pleasure working with him and I would highly recommend Bell Cow HVAC to anyone dealing with an HVAC issue!
South Chesterfield, VA
Very unpleasant worker and expensive...I even have a warranty which I feel I'm owed my 200$ extra I had to pay for something that was suppose to be covered on my 95$ warranty cost! Tried to get me for 400$ extra glad I didn't fall into that much of the scam your running on customers (in my opinion)
Petersburg, VA
I was Please with the technician; however I never received a email as I requested and I talk with 2 employees there .In addition your company never contact me afterward to inquire do I need further service ; because the problem was not solved. Therefore my overall experience was not good.
Gail Outlaw.
Mechanicsville, VA
Easy quick fix. Thank you.
South Chesterfield, VA
The technician was prompt and friendly. Quickly Diagnosed the problem with the ac system and ordered the parts for repair.
Richmond, VA
Kevin was great. He took the time to explain in detail the issue with our system and how the problem could be corrected.
Chesapeake , VA
We had an incident with our upstairs plumbing. Through our home warranry company, the service was contracted to Bell Cow. I"d never heard of them, but of course just happy to have someone fix the problem.

We were given an 8-12 window. The technician, Mike Dawson, called around 9:15; he said he"d arrive approx 10:15-10:30. He was punctual, arriving at 10:20.

Mike assessed the problem within 5 minutes! Granted it was not a mind-bender. It was a minor fix. But for us, it was a potential disaster (water coming from back of toilet). In fact, Mike said that we were smart to turn off the water valve in that bathroom because the pressure could have caused the cracked top of the hose/pipe to blow off, leaving us with water everywhere.

Again, I realize this was a minor repair. But I appreciate so many other things about Mike. He was punctual. He was courteous and friendly. He was professional. These qualities are important to me; we see less and less of these these days. I would gladly have him handle any of our plumbing issues.

Thank you, Mike Dawson! Thank you Bell Cow. Thank you AHS.
Hopewell, VA
Yes very happy with your service just wondering when the part is going to come in and when it's going to get fixed Kevin was very good and he told me what was wrong what had to be fixed.
Moseley, VA
Good experience!
Clarkton, NC
Good experience with Bell Cow with a water heater install. If you need any plumbing work done, ask for Mr. George Stump with Bell Cow. He came out and gave estimates on a couple different options of water heaters I inquired about. Mr George was very professional, honest, courteous, respectful, friendly and had a great work ethic. He was extremely knowledgeable about each option and detail. He knew exactly what it took to professionally install each kind. He was punctual and came at the time we agreed to. Mr George worked around our busy work schedules. He came back today to install our water heater. He was again on time and ready to work. All I can say is that he knows his plumbing equipment and his experience shows it. His tools were very neat and orderly and he brought everything he needed for the job. He was very professional with the install and was very careful with my new hybrid water heater. He piped in the water lines and hooked everything up like a work of art. His attention to detail was very impressive to watch. Everything was extremely neat and straight when the install was completed. He took time to answer any questions I had. He showed me the controls and explained the functions of each mode. At the end, he cleaned up the job site better than he found it. Mr George is a A+ professional plumber and his experience shows. If Bell Cow's other workers are anything like Mr. George's work ethics, then you'll have a great experience. I felt like the price was fair for the install work on my hybrid unit. The admin department is in process of helping me with a Duke-energy rebate form for the hybrid water heater unit installation. So far so good! Thanks.
South Chesterfield, VA
We were pleased with the service but not pleased with Home Shield with the amount that they were willing to pay.
Cameron, NC
So far no issues. Tenants are happy with repairs. Had some minor issues getting order but once that was fixed order went thru, date was set, and parts were replaced.
Petersburg, VA
I thought the price were higher than others I used in the past for the same service.
Mechanicsville, VA
I was very pleased with the work that Bell Cow did on my AC unit. I had an issue with another company that had been assigned first and Bell Cow stepped in and fixed the issue. I want to spotlight one of the technicians, Albert Townsend, he fixed a lot of issues that the other company caused and really went above and beyond! Thanks for the great service, and again really big thanks to Albert!

Chris.
Powhatan, VA
The quality of service on the install was fantastic, very speedy too. The weeks leading up to it wasn’t great because there was a mix up with the home warranty information and everyone was confused, causing me to have to wait a couple weeks for the install of my new heat pump. The guys that came out and installed the system though were great and I would highly recommend.
Manakin Sabot, VA
Quick & great service.
North Chesterfield, VA
This the best service. My techecian was Rick. He was very knowledgeable and went beyond his duty to make me feel everything was going to be ok. Thank you Rick.
South Chesterfield, VA
Found problem.
Richmond, VA
The service was great.
Knightdale, NC
Hopefully electrical box is done correctly this time. Happy that fella showed up on time ....
Willow Spring, NC
The Technician Elisio was professional, and addressed my questions with confidence. A job well done. Thanks!
Chesterfield, VA
Great service and knowledgeable technicians.
Richmond, VA
The best.
Suffolk, VA
I have been trying to deal with paintworks gtb since March to have windows installed thru lowes. They ordered wrong size its been one thing after another. You came out today to measure the windows and your tech was very professional, courteous and very pleasant I look forward to you installing my windows and will be contacting you also for other services. I will recommend you to my family and friends. THank you again, Michael and Lisa Cooke.
Powhatan, VA
Put in a service request 5/22 through American Home Shield, our HOW company. Did not get service until 5/28 and was told a part needed to be ordered. It is now 6/7 and have not heard anything further from your company or AHS. AHS shows service request closed, which is erroneous. Have contacted AHS again. Going 2 plus weeks without A/C in a Virginia summer is no fun. I have to be fair and mention that your technician Rick was very nice, knowledgeable,and thorough.
Midlothian, VA
My first experience with Bell Cow was the result of a warranty claim through First American Home Warranty. My ac was freezing up do to freon leak. Bell Cow came out and visually look at the coil and said it needed to be replaced and didn't even bother to look at the condenser. He told me the warranty company would not touch it. Then they tried to charge me $800 for some bogus non-covered charged some of which they tried to justify as code requirements. However a homeowner is not required to meet current codes on a replacement and Bell Cow knows it but does not disclose it. I am going to have someone else fix and take Bell Cow to small claims court to recover my cost.
Chester, VA
Elbert was an exceptional professional craftsman.He was truly knowledgeable and provided us with the right decision as the subject matter expert to correct our Air conditioner problem. Excellent adviser and would accept his recommendations in the future.
Moseley, VA
Great service.
North Chesterfield, VA
Bell Cow replaced my compressor and did a great job.
North Dinwiddie, VA
Great service very professional and was ai happy he came early. Also explained their maintenance program.
North Chesterfield, VA
My A/C unit was frozen and HVAC Technician asked that I turn it off to thaw out; but he couldn’t guarantee that he’d be able to return once he completed the four jobs, scheduled after my service call. He was able to return and fix the issue; and I appreciate him, because my son has asthma and air quality is important.

However, my initial service repair was made on May 3, 2019; and after repeated calls to follow up on a voicemail left by Reid on May 4th, were unsuccessful; I made a request online, May 19th. Ashley called me May 20th to set up the appointment for service. Every call until May 20th, were not answered. I’ll be happy to share my phone log with the company. I’ve been waiting for a customer service manager to call me regarding the phone issue; and no such luck! If it weren’t for the lack of phone contact, I would have given a 5-star!
Chesterfield, VA
Extremely disappointed with last device. Please feel free to contact me.
Chester, VA
I”m just disappointed on the service. The technicians miss diagnosed my air conditioned . Which caused other issues. Not honest enough to tell what the real problem was.
Chester, VA
Service was on time and provided additional info regarding A/C unit.
Mechanicsville, VA
The technician was very friendly, thorough and honest. We had a wonderful experience.
I would like to express my satisfaction with the services that was provided to me on 5/17/19. George was on time,informative about the work he was going to do. And at the close of services, Ms.Kelly was very helpful with the transaction of closing out the bill.
Henrico, VA
Everyone is very friendly, patient & informative. They get the job done on time & very thorough.
Midlothian, VA
Crew did an awesome job installing air handler in attic and outdoor Heat Pump. Very efficient and well informed. Would definitely use again!
Richmond, VA
The technician was very punctual and professional. I would definitely recommend Bell Cow to family and friends.