Bell Cow Hvac

Bell Cow Hvac

Bell Cow Hvac

Heating & Air

Richmond, VA

4.7 · 225 reviews
4.7 · 225 reviews

About Bell Cow Hvac

Location

Richmond, VA

Service

Heating & Air
Additional Services: Electrician

Business Hours

Open 24/7

Payment Options

Visa, Mastercard, Cash, Check, Financing Available

Years in Business

7

Business Qualifications

HVAC and Electrical Licenses

About This Business

Locally owned and operated, Bell Cow Heating and Cooling is your area’s leader in comfort, combining over 50 years of industry knowledge and exceptional customer service.

225 Reviews for
Bell Cow Hvac

What people say about Bell Cow Hvac
Professional · 48
Knowledgeable · 44
Experienced · 24
Excellent · 23
Friendly · 22
· Show All
4.7 star average rating (225 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
South Chesterfield, VA
Super helpful, easily accommodating and swift. We have rocked with them for years and they always hold us down.
Fayetteville, NC
By far the best experience that I have had with a speciality service company. The customer service experience throughout the entire process was exemplary.
I highly recommend this company to anyone seeking a professional, caring customer service experience.
Hertford, NC
The job was scheduled and accomplished in fine fashion. Minor installation problems were handled professionally and quickly. The only reason I did not give you the fifth star was that I had to crawl up in the attic and get the model and serial numbers for the inside unit which involved a ladder etc. From a customer standpoint it would be better if the model and serial numbers for the installation were noted as the units were installed.
Portsmouth, VA
Excellent Christian and his supervisor are just excellent. I will get your company to solve an AC problem in the future.
Fayetteville, NC
Very prompt--even earlier than they said, and very thorough. Appreciated willingness to go through options and not simply go with the most expensive. Was rather disappointment though about lackadaisical face covering (mask sometimes under nose or chin) and lack of shoe covering (left dirt marks on our carpet). Other than that, would like to stay with this service.
Newport News, VA
The contractors were very nice, professional, knowledgeable and respectful of my home. It took them no time to complete the task. I would recommend Bell Cow for any home improvement/repair work.
Vass, NC
The guys were very good at getting here being clean and quick. We did not get any real instruction on how to use the machine. I wish they could have spent a little time explaining. Also, they needed to take a door off to get machine in and did not put it back on. It was a quote of $650 for them to arrange to put it back on (molding and door) Seems way steep for a job like that. Also did not have the bottom mount for the thermostat with them. I understand this was a home warranty job, however it was still a lot of out of pocket $ for us...Overall, was a good job, just a little unhappy with the door thing :(.
Hope Mills, NC
I would recommend Bell Cow HVAC to anyone needing good quality service at an affordable price. I have a busted backflow device that had frozen over and leaking. Bell Cow came out and assessed the situation, explained it to me and provided an estimate same day. Two days later, my backflow device was replaced by a competent professional who explained the operation and maintenance. He also took care of the certification with the water company. It was a breath of fresh air to a company so easy to work.
Garner, NC
Justin serviced a call to seal my crawl space against rodents. He took time to answer all my questions while giving me helpful information on each phase of the job. Bell Cow was well represented by this service call.
Virginia Beach, VA
Ryan , Chuck and Mike did a great job working on closing my attic and crawl space. Very professional and polite. George and Jen Coleman 325 chesopeian tr va bch 23452.
Chesapeake, VA
I had a new door installed at my home. An employee named Rick arrived first and he introduced himself and stated another employee would be arriving shortly. Rick got started and removed the old door and Mike showed up. Th worked together effortlessly and did a complete and thorough job. They both cleaned up and removed all of the debris. I was very impressed how professional they both conducted themselves. Thank you.
Four Oaks, NC
Mr. Aaron Franklin replaced my water heater. He did a great job: communicated the job clearly, checked in with me when he had to get a part, and was thorough in leaving the work area clean and back together. I especially appreciate his positive attitude and care as this water heater was in my crawl space and had leaked. Aaron had to deal with mud and cramped quarters. I hope you will reward/recognize him in some way.
Thanks!
Since purchasing our home in Late August 2020, we have had to hire Belle Cow on 4 separate occasions as of today. Not what you’d hope for when purchasing a new home, that was inspected, but life is full of surprises. Thankfully, Belle Cow has an amazing staff that I can not praise enough! Christian has come to our home for 3 separate repairs and Mike has been here 1 time. I cannot express how grateful and thankful I am for these two gentleman for the excellent service they have provided on each occasion. From your office staff to the technicians, the process has continuously been beyond my expectations! Both gentleman have been highly respectful of our home, made necessary repairs in a timely manner, and the pricing has been very reasonable. If you aren’t already aware of your amazing staff, I hope to let you know just how grateful we are as repeat customers to know when an issue arises, we are confident in calling Belle Cow Plumbers and seeing Christian or Mike arrive, they issue will be repaired correctly, promptly and financially affordable. Much praise and gratitude!
Raleigh, NC
Technician was knowledgeable and diagnosed the problem promptly. He performed the work in an efficient manner. Would seriously consider Bow Cow for our next plumbing issue.
Raleigh, NC
Quick, effective, reasonable.
Clinton, NC
Everything about working with Bell Cow from beginning to end was efficient. The office staff is very prompt and helpful. Our plumber, Brad, was outstanding. He's very courteous, professional, and knowledgeable. Most of all, he was dependable (and neat and tidy with his work). He did everything he said he would do and told us along the way what to expect. I'm very pleased and will keep Bell Cow on hand for future needs.
Knightdale, NC
We had multiple quotes for getting our home re-piped, everything being original from the build date of 1994. Bell Cow obviously won us over with their supreme confidence, polite manner, affordability, and overall quality customer experience. They respected our home and belongings, as well as our personal well being by maintaining 6 feet and masks at all times when interacting with us.

Jeremy and Elicio (SP) were a great team, worked extended hours to fix a few issues they brought to my attention outside of their planned work load. I want to STRESS the fact they did not press the issues they found. They brought it to my attention to address while they were there, in the future, or not at all. No sale was pushed on me at all. We had a minor gas leak, which turned out to be lack of proper torque spec and sealant on the gas line. They also noticed a clogged valve on the main water line. They replaced it for us and GREATLY improved our water pressure in the home. For perspective, we could ONLY Shower, run the dish washer, OR the clothes washer. Now with the fixed valve, we can do all three at the same time with no pressure issues.

In summary, these guys are highly recommended for their plumbing expertise and services. Incredibly friendly from the technicians to the office administration team. A job truly well done and a very happy customer, we will definitely be returning for future services.
Richmond, VA
I am happy with the service. I haven’t had any issues.
Raleigh, NC
The service was great, the technician (Allesio) called ahead to confirm his arrival time, was knowledgeable and professional. I’d highly recommended them.
Norfolk, VA
Absolutely excellent service from James, Steve, and Kyle. My husband and I appreciated their promptness and eager attitude to resolve our problems and requests. They arrived as scheduled and completed their work timely.
Norfolk, VA
I WAS VERY HAPPY WITH THE SERVICE. THE TECHNICIAN BEFORE GETTING STARTED WITH THE PLUMLING REQUEST, HE CHECKED TO SEE WHAT PARTS WERE NEEDED. VERY PROFESSIONAL, HE DID THE JOB AND EXPLAINED WHAT WAS DONE WHEN HE HAD COMPLETED JOB. THINGS ARE WORKING PROPERLY.
Virginia Beach, VA
Prompt service, very knowledgeable and friendly.
The response for our emergency was outstanding. Sarah Hodges was outstanding in coordinating thank setting up the two repair teams to fix the HVAC and the other team who repaired the ceiling. The 2 teams were outstanding and did a great job to complete job. Please look up the names of the individuals and give them a pat on the back for a job well done. Clint And Kim Hodder
PS.....we are glad we have BellCow as are HVAC provider and know they will always be there for an emergency like we had this past week.
South Prince George, VA
Our visit from staff was great. I already submitted a lengthy review. It was all positive
Harrisons
Prince George Co
Va.
Zebulon, NC
The repair process was streamlined from initial contact to the tech on site appearance. Masked, gloved and with foot booties. Everything explained from analysis through repair completion. Much appreciated good experience.
Richmond, VA
Wonderful service.
North Prince George, VA
The last tech was good before that not happy.
Mineral, VA
Happy with what you did. Not so happy with what you did NOT do, but you are coming out to fix that this week. Thanks for your support.
Richmond, VA
Timely and excellent service on a very old air conditioning unit.
Hope Mills, NC
i had my attp.on 6/11/2020 the young man that came to my home i dont remember his name he was hispanic and a kind gentleman he made sure he had on his foot cover and mask and gloves on at all times .i had an plumping issue he made sure he inform me in every step of the way what is was doing i was grateful that he did.I highly recommend this company if i ever have a problem again i will definitely call Bell Cow Havac again and ask for the same kind young man to come to my home and fix what is needed to be fix i left a five star review ...THAT WORKER MADE MY DAY.
Moseley, VA
The technician did a great job of quickly diagnosing the problem and resolving it.
North Chesterfield, VA
I did a review already, how many do you want.
Richmond, VA
Wow , excellent service. The technician is here and almost finished with the project. I’m a happy guy. Thanks and Kevin is awesome and efficient.👍🏿.
Excellent customer service and t he assigned Technician, Kelvin was so professional, polite and knowledgeable of the service being provided. He wore shoe coverings showing respect for my home. And I was called the very next day to have the service completed at a time that was comfortable with my schedule. 100 % Service.
Chapel Hill, NC
Good Afternoon,

I tried to leave a review for Mr. Perez earlier using google, but, it did not get through. I was pleased with the service that Mr. Perez provided for me at 410 Cotton Street, Chapel Hill, North Carolina. He was thorough, knowledgeable, professional, and friendly. In what areas is he proficient? I hope that this review gets to you.

Thank you,
Esphur E. Foster, 410 Cotton Street, Chapel Hill, NC, 919 942 3437, sfurfoster@yahoo.com.
Durham, NC
Great job!
Moseley, VA
Prompt service!
Durham, NC
The guy who installed my water heater was very courteous and explained everything in great detail and seemed genuinely concerned about making sure I knew everything I needed to know. He asked several times if I had any questions and wasn't just rushing to get the job done. Didn't leave a mess and was respectful of the property.
South Chesterfield, VA
This company was referred from my home warranty company Old Republic. I had a leak issue and old republic decided they would cover fixing that. A female by the name of Jakira calls goes over information with me and sends me a contract. The top of this form says this is what your home warranty will not cover and it’s says total due $1095.00 page 1 of 2 with a signature required on the 2nd page. 3rd page which isn’t number says total due at completion $4400.00 so I immediately call after seeing this startling amount especially being that I expected my warranty to cover it. I call and I get the same nice young lady and I let her know I received the email and have some questions about the numbers on this form. I specially ask word for word “Is the 1095 what I have to pay”? She replies yes then I proceed to ask what is the $4400 at the bottom is this what my warranty pays”? She replied yes. Ok so all I have to pay you all is 1095 correct? Again she replies yes. So we proceed to set up an appointment which was roughly 2-3 days later she also lets me know someone will stop by to get me to sign this paperwork prior to beginning....ok fine. So I share the information with my family and they recommend I call back to see about a matching unit to the one that’s outside she goes over this with me and lets me know it’s 7k to match what I have so I say “ no I’ll keep what I have because I’m sure my out of pocket cost of the 1095 will increase”. I say this to say I’ve spoken to this young lady multiple times at this point and there is clear misunderstanding seeing as I was told and assumed the $1095.00 was my ONLY out of pocket cost. So the young men arrive Wednesday 3/18/20 and do the work and I call the company and who do I get “Ms. Jakira” again and I let her know I’m calling to pay and provide my card information. She ask ok do you provide authorization for the $4400.00? $4400.00 at this point I’m confused and state isn’t that what the warranty is covering? She advises me that my warranty covered my issue which was the leak from my indoor unit and I requested a new outdoor unit and signed paperwork. Well to begin with why would anyone request to pay $4400 for something that your warranty covered for you ? If old republic paid you to fix the issue which didn’t include and entirely new outdoor unit what would be anyone’s reasoning for requesting that ? Unless you just had the extra $4400 laying around. I say this to say I was misinformed and misled and was not provided clear information when I called. Unfortunately I don’t have the $4400 to pay this company and could only pay the $1095 I assumed I would have to pay. I’m currently out of work at home with my children and family and because I couldn’t pay they also took the breaker to make sure I couldn’t use the unit . I have 6 individuals in my home and to keep them warm we had to purchase space heaters to keep the babies warm because I couldn’t use the unit. I cried all day I’m so upset that this happened and the manager didn’t offer any alternatives besides “You need to pay us”. We are a low income household and it would take me forever to save an extra $3300.00 PLEASE DONT USE THIS COMPANY and if so make sure they didn’t sell you something that you don’t need and then make it seem as if your warranty is covering it!!!!! Also if you are a woman please make sure your husband or another trusted male that’s knowledgeable about HVACs Is on the line with you so you understand and won’t be taken advantage of. Unfortunately I had no one :(.
Great service.....on time and very efficient. Damon was outstanding and the other two men were very proficient and did a great job. We are very pleased and we will recommend your firm to our friends. Clint and Kim Hodder.