Bell Cow Services

Elvin was awesome!
He did a great job with the diagnostics of my AC!
He was very professional and very honest!

Elvin was fantastic! He explained what he serviced and why he made recommendations. He represented your company very well.

Very Good and Professional service. Good communication. Service Tech Rick was on time as promised. He was Very Professional and explained the issues in an understandable manner. Air-conditioning seems to be working good now. Many Thanks.

M.R.

Sam my technician was so very knowledgeable, kind, and very thorough. He took the time to listen what was wrong with my HVAC unit and inspected everything. He took the time to look over the ducts and the rest of the unit in the crawl space (full of huge spiders) and took the extra time to diagnose the issue. Most techs that have come out spent much less time and ended up never fixing the issue. Sam knows his HVAC skills and I’m so grateful to have gotten him especially since we’ve been without air for over a month and been through two techs already with nothing resolved. Thanks Sam!

Mike was awesome on the plumbing side would definitely use them again. 👍🏻👍🏻👍🏻.

Never showed up to appt. obviously, dissatisfied.

George and Elesio are the guys you want to work for you. Very professional tell you how it is and fix what's wrong. Thank you both for your time and curiosity. Bell cow thank you for your services you came thru for me and my household in the time of need .

I am completely satisfied with Mathews service. He was very professional while here remodeling my bathroom. I would recommend him to anyone.

Bell Cow personnel and especially Matthew did an excellent job in our bathroom remodel. They took extreme care to ensure that all work was performed to specification and in a quality manner. In addition, they made suggestions for different tile options and we're flexible when we requested additional work to be done.

The two young men that came on Tues July 2nd to install my AC Unit were very professional, polite respectful & did a phenomenal job. The appearance of the AC looks as though its always been there. They left no remnants of installation. I'm pleased with their work!

Still waiting for you to come back and repair our unit. It's been 3 weeks since we heard from you.

Great work.

Very knowledgeable and friendly. Fast service. Job completed on spot.

Non responsive to the customers needs!

The Tech was great, very knowledgeable in his job and was very informative in the maintenance of my AC System. Thank you very much.

Great service.

Excellent service. These two guys worked on my AC on the two hottest days of the year. The temperature reached 136 degrees in the attic but Bell Cow pushed on determined to get my system up and running.

Good: The tech's are friendly and approachable. The Supervisor I spoke to this year seemed to understand my frustration after reviewing the log of service calls/notes. (Thank you, Kelly.)

Bad: This was the fourth time since the new unit's installation 2 1/2 years ago that we have had to call for a service check. The install (Aug 2017) took over two weeks because they kept having to come back and fix things. (Like putting the coolant in the new system because they're only shipped with a minimum amount.) Last year, we had to call them back because it wasn't getting cold. There was a "slow leak" in a new system! This year, a "wire was loose" so it wouldn't turn on.
As it is, the unit which should be more economical to run than a 20yr old system isn't. The air out of the vents isn't as cool as it was last year and I'm tired of calling to have a tech come out. You'd think when we told the tech this last time what the previous calls were for, he would have double checked the coolant. Guess they're trained to make sure to get as much $ from the customers as possible with constant service calls. There are seniors and disabled in this house and having an unreliable NEW HVAC unit is another stress we don't need.

If we have to call Bell Cow next year because the unit doesn't run, or run properly, Bell Cow better replace the defective unit on their own dime. I know they don't care because they got their money (and keep getting more from us) but it's ridiculous to keep having to call someone out EVERY YEAR to fix something.

They did a temp fix with a used thermostat with paint splattered on it and told me they would order a new one waited two weeks to call and find out when the new one would arrive. Only to be told that the repair was complete and nothing was ordered and that it was impossible that they installed a used one because it wouldn't work.

Fast convenient.

Technician did not show up for my scheduled appointment on Monday, 5/13/2019, that was made the prior Thursday, 5/9/2019. I waited until 10 am and I had to call to find out why no one showed up. Was told I was not on the schedule. I called Technician George and he said he was on another job and did not know why he wasn't sent to do my work. Said he goes where they send him. On 5/10/2019, Technician George picked up my hot water heater, toilet & kitchen faucet that I had purchased ahead of time from Lowes. He advised me to leave everything there and he would pick items up on day of my appointment. I took off from work and lost a whole day of work, waiting for these people to bring my merchandise to my home. To make matters worse, my hot water heater box was wet and torn. Technician George had an attitude and threatened to leave my hot water heater on my porch because I was questioning him about the condition of my water heater. He also made comment to me "I've dealt with people like you before, and it's always the same thing." Not sure what he meant but he needs an attitude adjustment. I did get a call from the project manager who apologized. He seemed sincere. I will select another business for my services that I need. I won't use Bell Cow.

Awesome tech!!

As usual you are timely and fixed the problem right away. Thanks so much!

Friendly & knowledgeable serviceman.

I have had the pleasure of having a tech team that shows true pride in their craft replacing my ac unit. It has become a very rare event in my area to find people who present this trait. It was very refreshing and very much appreciated. Excellent job!!!

Very happy with service. They were here when they said they would be got service done in timely manner.

Great customer service. Very happy with the outcome.

Mike Canady came to do our spring HVAC maintenance.
He was very professional, informative and thorough.

Thank you for your service's
Mrs. imes.

Wonderful people. Fast service. When something went wrong they were fast to act and come out to fix my plumbing problems. Thank you!

Bell cow was great.

Great service, friendly and fast technicians. Office staff is great too.

Wonderful service, quick to come and fix the problem as always. So glad I know that I can rely on them to solve my heating and air problems.

Our Tenant tells us the service was excellent installing the new Heat pump! They had to do a lot of work on the installation and we are so happy,as owners, to finally have the old one replaced.

Ron came out to see about installation of a new water heater. He was knowledgeable and suggested a few options to consider. Great customer service. Will recommend this company to friends.

Very prompt, professional service at a great price. Also, the staff is very courteous and kind. Thank you!!

Called Bell Cow because the heat was not working in my house. They sent a technician out the next day and he not only walked me through the diagnostic but explained what was wrong so that I could understand. He was able to fix it the same day. I’m very happy with both the customer service, how fast it was to get an appointment and that my heat is working. AND it didn’t break the bank. 10/10 recommend! As a matter of fact, I just referred my parents to them.

Bell Cow is a very good company that knows exactly what they are doing and they have awesome employees.I highly recommend this company.

The service that I received from Bell Cow was excellent. The Service Technician was very knowledgeable and efficient.

You have serviced my AC a few times and I was very pleased with the work.