Bell Cow Services

Came out for a service call and did nothing but try to sell us more equipment to supplement our HVAC then charged us 75 dollars for the visit. Sent us a quote to fix something that wasn’t discussed and it was over 900 dollars. The technician removed our intake filter because it was dirty and left it on our porch because he didn’t have any.

Both the School Staff and the Carpenter, who originally found the Termite Issue, were pleased with the conduct and performance of the work performed. I appreciate the thoroughness of your team as they started making repairs they discovered more damage. Instead of brushing it off and only fixing the original area, they expanded to address the entire affected area. Thank You for your service!!!

Great customer service. Technician timely, friendly and professional. Problems explained and solved.

"John", who made the repairs to my half-bath to get it ready for a new cabinet was great. He was very thorough, courteous in answering my questions, and quick. I appreciated his willingness to answer my questions. The plumber, who came the following day to make the water tie-ins, stayed into the early evening to make sure the job got done and turn over the facilities. Very good experience.

I am pleased with the work based upon my conversation with the workman before he left the site.
I did not inspect the work because I Trusted his performance.

Unit is working great.

Service was okay.

I was very happy with the attention I got from Dina the customer Representative . She gave me several options to fix my AC . She send Eric the technician who checked my unit and made sure it was functioning well . I received a follow up call next day from Dina to make sure everything is working fine. I am very happy with the experience and will use them again and recommend them. Raleigh resident.

Tech did not wear mask during service manager was supposed r to contact me about on going problem no one has contacted me no good.

Tech was professional and curtious.

I just want to say Mr. Eliseo Perez did an outstanding job with our plumbing work. My wife and I are truly satisfy and Mr. Perez professionalism, expertise and knowledge was above reproach. Thank you Mr. Perez for your dedication, and commitment to customer service.

Today we had our air conditioner serviced by Frank. What’s an awesome job he did. We have lived in many parts of the country and always have our appliances serviced with regular plans. Frank was by far one of the most thorough, considerate and respectful of all. Deserves big kudos!

Very good.

The service was great , I live in New Jersey but own my house in NC.. when I left it was working great , there was 3 companies that came in to fix my heat before bell cow and none could fix it , the Bellcow tech was there for an hour found the problem and fixed it .. great company ...

Everything went well. Kevin is a great representative for the company. Keep up the great work!
Cary Melvon.

Larry was very helpful and answered all of our questions.

Heating is still not working. Service tech didn't call me to let me know the status of service performed. Tenant called during the holiday week-end to let me know there was still no heat.

Excellent service from Bell Cow technician.

Excellent service . Whenever we needed them they came right away & fixed the problem . Will definitely recommend .

Two guys came out today to an apartment complex in Lillington. Wes and Dwayne (Duane?) they were awesome!! They got in and got their jobs done quickly and professionally!!! Wes was the younger guy and more talkative, very smart plumbers!! Great job guys!!
Will Hunnicutt.

Disappointing to say the least. BC was referred to us thru American Home Shield- the tech sent out was excellent but after that the response was marginal- the tech recommended replacement of our 20 year old Lennox but BC and AHS decided that a replacement part would suffice. It has been over three weeks, no part so far and no update except when we finally called - and it has been the three coldest weeks so far this year. It now appears that the part will be more than two weeks further-totally unacceptable.The BC staff was indifferent, had no sense of urgency and gave the strong impression that AHS customers were low priority. My wife spoke to a "manager" who was rude and condescending implying that we were trying to get "over"- even though we have been AHS subscribers for over 10 years.
In great need of customer relation skills and a sense of urgency.

Yes. Service was good. Service man recommended a digital thermostat to save energy.

Excellent service.

He was here for a maintenance check he did a good job I have no complaints about him.

A correction to my review, it actually took from Aug 2018 - Apr 2019 for the completion of my bathroom remodel, with all the problems. Thank goodness I had Lowe's to back me up, otherwise I may have been stuck with a mess.

I had a bathroom remodel and it was the worst experience a person can have. The plumbers showed up a day and half late, the tile was incorrectly installed so I had to have them come and and tear my shower completely out and start over. The supervisor at the time tried to blame me for the incorrect installation of the shower tile, which was not true. The caulking kept cracking around the shower door and had to be re-caulked about 3-4 times. My vanity top was chipped by the installers and had to be replaced which took several weeks. I initially was told that it would take approx 5-7 days but in reality with all the problems it took from Jan - Apr before my bathroom was completely finished. I was constantly taking off work for this project. I will never, ever contact Bell Cow for anything. Bell Cow should stick to HVAC, they are horrible at remodels. With all the problems that I had, the secretary, Victoria was very nice and always returned my calls and she is the one ray of sunshine that this company had. Kudos to Victoria.

Quick response time and reasonable price for repairs!! Thank you.

George is the best plumber possibly for the job! Awesome customer service!

Prompt, courteous friendly and informative..

Jorge and CJ were very helpful and took the time to explain their work. Thank you guys.

Took multiple visits to resolve issue. Horrible follow-up.

Larry, our HVAC professional did a phenomenal job. We've been without a/c since Monday (the SECOND time since we moved in 2 months ago). Larry came in and got right to work. He researched the unit to find the culprit and fixed it (even after leaving to get a part...most companies make you wait for another appt). We are super pleased and wanted to give him a virtual thank you. Larry, you rock!

Repair service for my bathroom plumbing was conducted very professionally and was very knowledgable when I asked questions. I would recommend Bell Cow services to anyone.

Went well we are cool again!

Everything has been wonderful.

George was a professional in aspects of the problem. He explained what he was doing and made sure everything was working. Thank you

Henry J Miehle.

Elvin was awesome!
He did a great job with the diagnostics of my AC!
He was very professional and very honest!

Elvin was fantastic! He explained what he serviced and why he made recommendations. He represented your company very well.

Very Good and Professional service. Good communication. Service Tech Rick was on time as promised. He was Very Professional and explained the issues in an understandable manner. Air-conditioning seems to be working good now. Many Thanks.

M.R.

Sam my technician was so very knowledgeable, kind, and very thorough. He took the time to listen what was wrong with my HVAC unit and inspected everything. He took the time to look over the ducts and the rest of the unit in the crawl space (full of huge spiders) and took the extra time to diagnose the issue. Most techs that have come out spent much less time and ended up never fixing the issue. Sam knows his HVAC skills and I’m so grateful to have gotten him especially since we’ve been without air for over a month and been through two techs already with nothing resolved. Thanks Sam!