Bell Cow Services

Bell Cow Services

Bell Cow Services

Heating & Air

Portsmouth, VA

4.6 · 768 reviews
4.6 · 768 reviews

About Bell Cow Services

Location

Portsmouth, VA
Also serving: Chesapeake, VA

Service

Heating & Air
Additional Services: Electrician

Business Hours

Open 24/7

Payment Options

Visa, Mastercard, Cash, Check, Financing Available

Years in Business

7

Business Qualifications

HVAC and Electrical Licenses

About This Business

Locally owned and operated, Bell Cow Heating and Cooling is your area’s leader in comfort, combining over 50 years of industry knowledge and exceptional customer service.

768 Reviews for
Bell Cow Services

What people say about Bell Cow Services
Professional · 218
Knowledgeable · 85
Friendly · 75
Excellent · 74
Courteous · 64
· Show All
4.6 star average rating (768 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Chesapeake, VA
Did not send the “tuneup” results that had issues you could not fix to my home warranty company so I could schedule a repair! Very disappointed.
Virginia Beach, VA
Your technician Shelton came on 6/2/21 to diagnose the problem with my AC unit. He very professionally determined that the blower motor is bad and needs to be replaced and would also be ordered after approval from AHS. Then on 6/9/21 technician Chris came out with the motor and installed it and got my AC working again. Both Shelton and Chris were very professional, knowledgeable, pleasant and respectable to me of their jobs and responsibilities.
Virginia Beach, VA
Very difficult contacting anyone at the office.
Virginia Beach, VA
The workmen were here right on time. They were great! Worked hard all day to install our new AC unit. We are definitely glad we chose your company for our air conditioning needs!
Suffolk, VA
Great service.
Portsmouth, VA
We are very happy with the professional, knowledgeable and respectful team that did a great and well done job . Thank You !
Chesapeake, VA
We were directed to this company through home warranty. The first day I called five times and got no answer left two messages and went online and requested a call back. The second day, I called three times and got an answer the third but the woman couldn't help me and stated that their warranty system was not working correctly but another person could get the information needed but she was at lunch. I was told I would get a call back once the other person returned from lunch. I waited for 3 hrs and finally called them back but no one would answer. I utilized their website chat again and was told that they didn't get the work order from my home warranty. I called the home warranty company and they spoke to Bell Cow and resent the work order. I waited an hour and tried again and was told yet again that they hadn't recieved the work order and that they would call me back once recieved. They never called back!!! I called the home warranty company and they tried several times to call Bell Cow but didn't get an answer. I'm sure that their technicians are great but unfortunately you have to get past the front office and they have the WORST customer service I've encountered in this area. All I expected was to get scheduled for a service call and I couldn't even get that or any call back explaining why. I also left a customer service review on the home warranty website to try to remove this company from their services at the first opportunity. Overall, this was a terrible experience and I never even got an appointment!
Windsor, VA
A gentleman came May 20th to fix our heat pump problem is fixed so far. I am very happy.
Thank you very much,

Chiyoko Chu.
Newport News, VA
Technician very friendly and took care of things efficiently and quickly. Only downside did not reset thermostat so had to read directions🙄. Good job.
Chesapeake, VA
Technician arrived in the time window provided and clearly communicated the objectives of the HVAC tune-up. Technician as also knowledgeable and professional.
Virginia Beach, VA
Although the technician was very pleasnat I never got a written statement from the Company as to what the final inspection results were. I called and left a message but have never received a reply.
Suffolk, VA
Fantastic company.
Norfolk, VA
Arrived as stated, the team was professional & pleasant & cleaned up the work area.
I’d employ Blue Cow again.
Chesapeake, VA
Service guys were here on time and they did an excellent job. Very courteous and professional. Cleaned up the residue on the floor afterward.
Williamsburg, VA
Tech was knowledgeable and very helpful.
Norfolk, VA
very happy with service.
Hampton, VA
great company very professional on time!!!!!!
Virginia Beach, VA
Ryan, Rick and Donald installed a bow bay window and a door for us. It was a cold rainy day and they worked hard thru the day till both were installed. They were respectful, efficient and did an excellent job. They cleaned up after themselves and put items they moved back where they found them. I would recommend the 3 of them for future work.
Yorktown, VA
I'm having a problem with the cover.inpossible to use.
Carrsville, VA
Chris spent alot of time trying find the issue. I appreciate his efforts and hard work. The System is still down. I find it hard to review fully with the issue still pending. I await a final score until Bell cow and my insurance find a way to get the HVAC solid.
Virginia Beach, VA
So far so good. They were on time, completed the job and didn’t leave a mess. Hard to know how it looks up there because it’s around the roof. If the critters stay out we will be happy!
Kitty Hawk, NC
Pleased with service.
Chesapeake, VA
I was not happy with the last guy that came out . It was obvious he felt it was an inconvenience and I was one of “those” customers, who just complain. I told him the guy before had said he saw marks were there was chewing and he sad “NO” (end of discussion) then when I sad something about the space near the flashing, he just pulled it with his finger and said it was just foam that was spit out ( so spit from where.) I mention light coming in from the front corner, he got on his ladder, said nope. Didn’t bother to go in the attic as I suggested. Well as I sat here this afternoon, my grandson and I heard the narwing and scratching again and I got out my cell phone. So it looks like the same corner , under the shingles and it’s destroying my house. But by all means, I know nothing and my comments and concerns seem to be completely ignored.
Hampton, VA
Technician was respectful and use Covid 19 attire. Thank you for arriving on time and doing a professional job.
Virginia Beach, VA
Very nice people and they did their job well and efficiently.
Virginia Beach, VA
The technicians were prompt and friendly. I would definitely recommend getting services from BellCow!
Suffolk, VA
Professsional and courteous service; done on time as scheduled.
Newport News, VA
Very excellent service I had three come out and this was the only one that fixed my AC.
Virginia Beach, VA
Dears Sirs/Mames,

Our work for our home was in Feb and March and we have to say it was the best company we've had to do work in our home. They were polite, courteous, professional and loved our three pups! That's a big plus. There's not many companies out there that they're teams are that polite and professional and do the best work that we've ever seen.
The names of the gentlemen who came and did the work were Ryan, Chuck, Rick and Mike and one other (but I can't remember their name I'm sorry). They were all awesome and even answered any questions we had while they were doing they're work. They did a bang up job and cleaned all of ruined wood and garbage and vacuumed up too!
The gentleman who came and did the estimate also was professional and asked what we wanted done etc., his name was CJ.
We have to say we will be calling Bell Cow for more improvements that are needed and we'll be asking for these gentleman if they're available, as we've dealt with other companies before and by far Bell Cow has been the best!

Sincerely,

Mr.& Mrs. D.
Virginia Beach, VA
The first technician that was sent out said the problem was solved. As you well know it was not. The second technician was very precise. Explained my problem and answer my questions. He provided me with impeccable service. I generally hope he is the one that returns to repair my system.
Hampton, VA
Technician was courteous and professional.
Virginia Beach, VA
We are very happy with the service. Very professional, courteous and attention to detail. Highly recommend using them! Thanks again!
Newport News, VA
THE SERVICE WAS SHORT AND SWEET. GREAT JOB BY THE TECHNICIAN!
Suffolk, VA
The guys (Ed, Mike, and the third gentleman's name escape me) that came to my home today to install my windows were very professional, timely, and very knowledgeable. I would recommend this install team to anyone.
Norfolk, VA
Bell Cow arrived when they said they would, conducted themselves in a professional manner, and completed the job in a timely manner. Well done.
Chesapeake, VA
I will write a glowing recommendation IF... and WHEN your men come out and complete the job of installing the vent covers. Terminix did their job. Now it's your turn! Thx, Lew.
Newport News, VA
I received this service not quite a year installation of a new HVAC, i have called more than several times because AC nor heat is working right. I set the thermostat at 70 and it continuously reads at 75. So 10 months later I called now they want to charge me to come to my home to fix a problem that has never been fixed. The last worker that came here 2 months ago told me the fan was only blowing as he claimed he fixed it. Now I"m going over their heads because I am not paying for them to fix a problem that was never fixed. They were referral by Lowes.
Williamsburg , VA
Mike D. and Christian worked together to replace a tankless water heater. Mike was here twice since the manufacturer sent a wrong part. They were totally professional and efficient. This was our first encounter with Bell Cow, but not our last. They were very impressive. Also the phone rep Taylor was outstanding and made a difficult situation more palatable because of her friendliness and empathy.
Virginia Beach, VA
I cannot tell what you did here except for closing my crawl space vents. Your men were here such a short time that I do not see how they could have done anything in the crawl space where I needed some repair to the insulation.
Virginia Beach, VA
Excellent, friendly and professional service from Christian who replaced my water heater!