Bell Cow Services

Bell Cow Services

Bell Cow Services

Heating & Air

Portsmouth, VA

4.6 · 792 reviews
4.6 · 792 reviews

About Bell Cow Services

Location

Portsmouth, VA
Also serving: Chesapeake, VA

Service

Heating & Air
Additional Services: Electrician

Business Hours

Open 24/7

Payment Options

Visa, Mastercard, Cash, Check, Financing Available

Years in Business

7

Business Qualifications

HVAC and Electrical Licenses

About This Business

Locally owned and operated, Bell Cow Heating and Cooling is your area’s leader in comfort, combining over 50 years of industry knowledge and exceptional customer service.

792 Reviews for
Bell Cow Services

What people say about Bell Cow Services
Professional · 226
Knowledgeable · 86
Excellent · 77
Friendly · 76
Courteous · 65
· Show All
4.6 star average rating (792 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Norfolk, VA
The workers were very nice and clean. Got the job done quick. Great quality work.will use this company again.thanks.
Hampton, VA
Thank you! Very please with the service provided, the technicians and every one else who helped with getting the job done was very respectful and professional. Bell Cow you guys rock moo moo. 😊.
Virginia Beach, VA
You were Awesome.
Hampton, VA
Great Service.
Chesapeake, VA
Very pleased with the technician that diagnosed my Central Air. Finally no more playing around with a unit that quits working every 35 days.
It took
much too long to get someone here to service it but that’s not the technician’s fault. It’s our current labor shortage.
Moseley, VA
Christian did a great job!

He called to get a description of the problem; came w/the right parts; and completed the repairs quickly, efficiently, and neatly.

He also explained what he was doing, why, and what I should do to maintain reliable operation of the equipment.

He was very professional and competent.

They are now my "go to company" for plumbing repair.
Portsmouth, VA
Excellent professional, prompt and informative services have been provided by Bell Bow on multiple projects. I have plans for a near future additional project. Thanks you from the Barnes family in Portsmouth, Virginia.
Norfolk, VA
The technician was very nice . He explained what he was doing and why.
Virginia Beach, VA
Vent covers not installed correctly and gaps in crawlspace wall not flashed and caulking. Still waiting to get fixed.
Norfolk, VA
Your technician came to the property on said date and time, called to say he was there. We spoke about what was to be done. I never heard back, did he finish, is the job complete, was there any additional work that needed to be done, parts, labor, etc..? Hard to rate when you have know clue about the job.
Virginia Beach, VA
Good job. The team was polite and efficient. Thanks.
Moyock, NC
Great service from technician. would definitely use you all again.
Carrollton, VA
Anthony was professional, knowledgeable, and thorough. Awesome service.
Lanexa, VA
Professional. Answered all questions.
Virginia Beach, VA
Worse job. Was exspecting a higher quality of work. Came to seal crawl spacec and clean out under house. There was metal scraps laying beside each air duct to under house and not sealed. If they put something it was done sloppy. Trash box under house and a full size cat was left trapped under the house that was not owned by us. This company is subcontracted out by Terminix and they should not use them anymore.
Virginia Beach, VA
The technician and his apprentice - who installed our new very quite Ruud system - were very professional. Unfortunately there were some install hick-ups over the weekend. My complaint is Bell Cow has no emergency personnel available on the weekend if there are issues. We had to wait till Monday to get a response. Bell Cow was quick to respond once they were back to work. They did fix the issue promptly. But if you decide to employ Bell Cow for your a/c installation, you should consider the fact of no response available on the weekends.
Harbinger, NC
I can't seem to get service :( Well...they went to the property in a timely way...Warranty company tells me they had their "approval for what is covered" on 6/17. Today is 6/30-- Yesterday, finally with the help of a willing participant, I finally got the breakdown-- warranty authorization form. I just need the final word to determine parts or replacement. Can you help me do that? This is costly, frustrating-literally hours and hours on the phone between warranty company and Bell Cow, trying to be patient, but this should be pretty simple. I wonder if your company is TOO BUSY for us and you need to refer to our regular company, Comfort First. I would hope that your business could be ethical and not hold us up if you can't do this job in a timely fashion. I'm paying hundreds for renters window shakers in my house that I rent out and am dealing with costs at my own residence...I need a final cost analysis and I wonder even if I get that, service will happen before summer is over at this rate. Please be reputable and get back to us. Teresa James.
Newport News, VA
Very good technicians. Just wish they could respond a little quicker.
Newport News, VA
Received excellent service for a plumbing problem I was having with the sink and bathtub. Christian did a wonderful job. The pipes are flowing freely.
Virginia Beach, VA
After a second time out to our house to repair what wasn’t done the first time…the work still is incomplete.
Virginia Beach, VA
Service call due to low refrigerant and unit running constantly to maintain temperature. Technician verified but didn't add any freon and would not consider stop leak product to control leak. Tried to sell me a new HVAC system. Left without doing anything.
Suffolk, VA
on time and professionalism.
Chesapeake, VA
I found out on the day that my garage side entry door was to be installed, that I ordered the wrong "swing" door. I was on the verge of panic not knowing what to do. The 2 crew members, Donald and Rick showed no hint of annoyance and or frustration at all. Instead, they offered to help me. They got permission from Bell Cow to go to Lowes and exchange the door for the right one. This is above and beyond what I expected the crew and Bell Cow to do for their customers. To top it off, I was not charged extra. Like their slogan says, "THEY DON'T MILK YOU." Excellent quality of work - my door looks great! Thank you Rick and Donald - courteous, friendly and professional. I also would like to thank Kayla. She always sounded friendly. The tone of her voice showed a caring attitude, that made me feel comfortable every time we spoke. Thank you, Kayla, for making me feel like you really listen and care about my concerns. The scariest and hardest part for me to do, when it comes to home improvement/repair projects, is finding trustworthy and honest people to hire, to do the right job for the right price. I thank my lucky stars, I didn't make a mistake hiring Bell Cow. I was quoted almost double the price by another company to install the same garage side entry door. I now know, who to hire for any home projects. One you can trust to do it right for the right price - "BELL COW - THEY'RE NOT OUT TO MILK YOU" Thanks again, BELL COW.
Newport News, VA
Nogood.
Chesapeake, VA
Did not send the “tuneup” results that had issues you could not fix to my home warranty company so I could schedule a repair! Very disappointed.
Virginia Beach, VA
Your technician Shelton came on 6/2/21 to diagnose the problem with my AC unit. He very professionally determined that the blower motor is bad and needs to be replaced and would also be ordered after approval from AHS. Then on 6/9/21 technician Chris came out with the motor and installed it and got my AC working again. Both Shelton and Chris were very professional, knowledgeable, pleasant and respectable to me of their jobs and responsibilities.
Virginia Beach, VA
Very difficult contacting anyone at the office.
Virginia Beach, VA
The workmen were here right on time. They were great! Worked hard all day to install our new AC unit. We are definitely glad we chose your company for our air conditioning needs!
Suffolk, VA
Great service.
Portsmouth, VA
We are very happy with the professional, knowledgeable and respectful team that did a great and well done job . Thank You !
Chesapeake, VA
We were directed to this company through home warranty. The first day I called five times and got no answer left two messages and went online and requested a call back. The second day, I called three times and got an answer the third but the woman couldn't help me and stated that their warranty system was not working correctly but another person could get the information needed but she was at lunch. I was told I would get a call back once the other person returned from lunch. I waited for 3 hrs and finally called them back but no one would answer. I utilized their website chat again and was told that they didn't get the work order from my home warranty. I called the home warranty company and they spoke to Bell Cow and resent the work order. I waited an hour and tried again and was told yet again that they hadn't recieved the work order and that they would call me back once recieved. They never called back!!! I called the home warranty company and they tried several times to call Bell Cow but didn't get an answer. I'm sure that their technicians are great but unfortunately you have to get past the front office and they have the WORST customer service I've encountered in this area. All I expected was to get scheduled for a service call and I couldn't even get that or any call back explaining why. I also left a customer service review on the home warranty website to try to remove this company from their services at the first opportunity. Overall, this was a terrible experience and I never even got an appointment!
Windsor, VA
A gentleman came May 20th to fix our heat pump problem is fixed so far. I am very happy.
Thank you very much,

Chiyoko Chu.
Newport News, VA
Technician very friendly and took care of things efficiently and quickly. Only downside did not reset thermostat so had to read directions🙄. Good job.
Chesapeake, VA
Technician arrived in the time window provided and clearly communicated the objectives of the HVAC tune-up. Technician as also knowledgeable and professional.
Virginia Beach, VA
Although the technician was very pleasnat I never got a written statement from the Company as to what the final inspection results were. I called and left a message but have never received a reply.
Suffolk, VA
Fantastic company.
Norfolk, VA
Arrived as stated, the team was professional & pleasant & cleaned up the work area.
I’d employ Blue Cow again.
Chesapeake, VA
Service guys were here on time and they did an excellent job. Very courteous and professional. Cleaned up the residue on the floor afterward.
Williamsburg, VA
Tech was knowledgeable and very helpful.
Norfolk, VA
very happy with service.