Bell Cow Services

Bell Cow Services

Bell Cow Services

Heating & Air

Portsmouth, VA

4.6 · 584 reviews
4.6 · 584 reviews

About Bell Cow Services

Location

Portsmouth, VA
Also serving: Chesapeake, VA

Service

Heating & Air
Additional Services: Electrician

Business Hours

Open 24/7

Payment Options

Visa, Mastercard, Cash, Check, Financing Available

Years in Business

5

Business Qualifications

HVAC and Electrical Licenses

About This Business

Locally owned and operated, Bell Cow Heating and Cooling is your area’s leader in comfort, combining over 50 years of industry knowledge and exceptional customer service.

584 Reviews for
Bell Cow Services

What people say about Bell Cow Services
Professional · 162
Knowledgeable · 72
Friendly · 61
Excellent · 60
Courteous · 44
· Show All
4.6 star average rating (584 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Virginia Beach, VA
I'm worst off now than when they started! I had AC when they came to my house, now I don't have AC! Misdiagnosed the problem by guessing, that cost me hundreds of dollars and weeks of waiting. Now, they want over a thousand dollars for what they think is the problem now! I asked for senior technician to come out to confirm the issue and he(Butch) never
even looked the unit. So, here I sit without AC! Thank you Bell-Cow,for screwing me over!
Suffolk, VA
The technician was very nice and explain everything to me he was very quick to find a problem and fix it immediately I would recommend him anytime Larry Williams.
Williamsburg, VA
Still no heat since October they sent a tech out three times and now all of a sudden the issue isn't covered. Manager was rude and hung up on me!
my warrenty company made me use bell cow! I spoke with Ron (regional manager) who hung up on me and talked over me the whole time! Ron tried to say that Bell Cow had not sent a tech out since July when I had an AC issue! This being a fernace issue I had been dealing with since October! Iwas already upset about the length of time for the service to be completed! To get him to even acknowledge that they had been out to service our fernace I had to pressure him! To be exact they had been out three times with no resolution! The third time I was told the wrong part was ordered the tech went into detail explaining that the managers had been delegating the ordering to the receptionist who don't know what they are ordering! He also said he wasn't sure why my fernace was left in the condition it was but that he took pictures and would put it in the work order details he went on to say that he would have them order the correct part and to call back the next day to have it expedited since I have a new born and no heat! When I called three different times because only one specific receptionist was able to go me she informed me I would need to pay 800 dollars to replace the part bc it was not covered for normal wear and tear . I got upset because my warranty company said the fuel line had been cut so that was why it wouldn't be covered. I asked to speak to the manager. When I spoke to Ron the regional manager, to explain how I thought it was unethical to charge me for for an issue that it conveniently took three techs to figure out ...he took it personally and hung up on me after talking over me and not listening to my issues. He sent my work order back to my warranty company and I still have no heat with a new born baby! Also they collected thier 100$ service fee but won't be completing the work and have yet to get a refund! My husband called to ask for the owner/ president info and was told someone by the name Terry would be in contact with him and we still haven't heard anything. It's been since October that I have been dealing with this issue!
Suffolk, VA
The technician was great! Maurice broke it down in layman's terms on how my heating and cooling system worked like NO ONE has before. From my understanding, there were multiple issues. The parts came & I have heat again! (Thank you!)3X. 😁I truly feel the people are the most valuable asset any company has and Bell Cow has a great an AWESOME
employee with Maurice.
Hampton, VA
Great service, technition was knowledgeable and professional!
Hertford, NC
The gentleman with Bell Cow Services did a fantastic job for us - really appreciate their prompt action toward fixing our heat.
Newport News, VA
Very satisfied great product.
Norfolk, VA
Good job.
Suffolk, VA
Professional, timely, and thorough. We will be calling for our spring maintenance check. Thank you.
Suffolk, VA
Outstanding job! I went to look today and was amazed at the great work and especially the clean up afterward. The techs were very friendly and most important did a great job!
Suffolk, VA
Thank you for resolving the problem, timeliness and professionalism.
Chesapeake , VA
Christian was courteous, efficient, and mindful of my time. I trusted his suggestions and had my water heater problem assessed and a new one installed seamlessly. I am very pleased with his work and I would highly recommend Bell Cow's services!
Virginia Beach, VA
Excellent service.
Portsmouth, VA
The service person, Maurice was knowledgeable, thorough and professional. I've had various companies service my HVAC and Bell Cow is the first to actually "fix" the problem.
Hampton, VA
Words are not enough to express appreciation for the team that installed my HVAC unit. The weather was cold and wet, and they never complained - they were professional, respectful, and just really nice people. My house is already warm and I am so blessed that I called Bell Cow.
Portsmouth, VA
Great service, very professional, neat and clean work. I'm very pleased with the work that was performed...I would recommend this company...
Norfolk, VA
I am pleased with the experience and service I recieved from Bell Cow Services, very professional. Will use again.
Hampton, VA
Outstanding repair service. You have an outstanding company and your provide excellent service!
Portsmouth, VA
Great service! We were very pleased with the work. They were very professional and completed the work in a timely manner. Thank you.
Elizabeth City, NC
The service was incomplete, waiting on parts to complete. Will rate the service after completion.
Chesapeake, VA
I used Bell Cow through my home warranty. I had a minor plumbing issue that had gone unresolved for months due to the initial vendor's seemingly refusal to complete the job.
Bell Cow called within 20 minutes of the referral and had an available window the time the next day.
My technician Christian A. was awesome. He was very polite and remained professional throughout the entire service call. When he found out what happened with the other vendor, he didn't use that as an opportunity to throw the other guy under the bus, he remained professional and promptly resolved the issue in under an (this is included running to local hardware store to get needed item).
My family is truly grateful for Cow Bell and for our technician, Christian. Thank you for resolving this issue so promptly.
Norfolk, VA
These guys were prompt,professional and complete. Kept me informed.
Suffolk, VA
Job well done!
Norfolk, VA
The Bell Cow technician was very professional in his service call and explained everything he did and found. I appreciate his time, explanations and recommendations on future uses and maintenance of my HVAC system.
Portsmouth, VA
The tech took the time to explain the problem and what the next step would be.
Hampton, VA
My technician Anthony was prompt,professional and extremely friendly. Thank you to Patrick for getting us an appointment so quickly. We will be using Bell Cow again in the future.
Chesapeake, VA
My A/C is working however I am not happy that I have wires zip tied at the top of my unit. Wires are out from the cover of the unit and to me this is not acceptable. There were not wires showing before the unit went bad and I do not feel that wires should be showing now.
Norfolk, VA
Very pleased with the service given by Maurice . Maurice was on time and very courteous explaining the issues with me . I would recommend Bell Cow for my future needs.
Hampton, VA
Technician was prompt, courteous, and efficient. Work was completed satisfactorily.
Norfolk, VA
They do right by the customer and go beyond just replacing parts. They get to the root of the problem. Thank you Bell Cow!
Virginia Beach , VA
Maurice was very helpful and extremely awesome to work with. Knowledgeable about the system and answered all my questions. I"ve been dealing with another company for the last couple months and can"t recommend Bell Cow more after their service today. Thank you again!
Hampton, VA
Great guys doing good work.
Suffolk, VA
Christian was very respectful and did a fine job, we look forward to scheduling more jobs with your company.
Norfolk, VA
Great experience with Maurice today, he was thorough and professional. Confident in his expertise.
Suffolk, VA
Young and inexperienced! Had to get another company to finish the job!
Virginia Beach , VA
This was an outstanding job done by Maurice. He is knowledgeable and got TO THE problem quickly, a job well done.
Virginia Beach, VA
I had them come out about a year ago to service my AC unit, one of the ones from American Home Shield. The "fix" worked for less than a year and I had to have another company check the system. They installed the wrong size coil/duct components in my system and the patch they used, tape, came loose and I was blowing AC into my attic for an unknown amount of time. I noticed my bill was about double and the system was running constantly the last couple of months. You need to inspect what you expect with this company. I did not and am paying for it now.
Portsmouth, VA
Thank you for your service today. Maurice was the tactician that came to my home.He was professional and prepared. I would highly recommend Bell Cow based on his conduct. Thanks.
Hampton, VA
Appreciate reviewing your cancellation schedule and working me in on a Friday vice my initial scheduled time the following Monday. We were having extreme hot conditions at the time. Thank you.
Chesapeake, VA
Excellent company to do business with.