Bell Cow Services

Bell Cow Services

Bell Cow Services

Heating & Air

Portsmouth, VA

4.6 · 551 reviews
4.6 · 551 reviews

About Bell Cow Services

Location

Portsmouth, VA
Also serving: Chesapeake, VA

Service

Heating & Air
Additional Services: Electrician

Business Hours

Open 24/7

Payment Options

Visa, Mastercard, Cash, Check, Financing Available

Years in Business

5

Business Qualifications

HVAC and Electrical Licenses

About This Business

Locally owned and operated, Bell Cow Heating and Cooling is your area’s leader in comfort, combining over 50 years of industry knowledge and exceptional customer service.

551 Reviews for
Bell Cow Services

What people say about Bell Cow Services
Professional · 150
Knowledgeable · 68
Friendly · 59
Excellent · 58
Courteous · 41
· Show All
4.6 star average rating (551 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Norfolk, VA
Great experience with Maurice today, he was thorough and professional. Confident in his expertise.
Suffolk, VA
Young and inexperienced! Had to get another company to finish the job!
Virginia Beach , VA
This was an outstanding job done by Maurice. He is knowledgeable and got TO THE problem quickly, a job well done.
Virginia Beach, VA
I had them come out about a year ago to service my AC unit, one of the ones from American Home Shield. The "fix" worked for less than a year and I had to have another company check the system. They installed the wrong size coil/duct components in my system and the patch they used, tape, came loose and I was blowing AC into my attic for an unknown amount of time. I noticed my bill was about double and the system was running constantly the last couple of months. You need to inspect what you expect with this company. I did not and am paying for it now.
Portsmouth, VA
Thank you for your service today. Maurice was the tactician that came to my home.He was professional and prepared. I would highly recommend Bell Cow based on his conduct. Thanks.
Hampton, VA
Appreciate reviewing your cancellation schedule and working me in on a Friday vice my initial scheduled time the following Monday. We were having extreme hot conditions at the time. Thank you.
Chesapeake, VA
Excellent company to do business with.
Norfolk, VA
Tech afraid of a little water and had bad attitude.
Chesapeake, VA
They were there when I needed them the most. The company I was using really let me down. I have asked for a contract with Bell Cow.
Norfolk, VA
On time and spot on fixing my unit. They immediately givrf.
Virginia Beach, VA
Keep up the good work.👍.
Newport News, VA
Fixed problem fast.
Portsmouth, VA
The technician was more knowledgeable than any of the other company’s technicians. 4 other companies or technicians had been out to try to resolve my a/c issue to no avail. Your technician explained and resolved the issue. Finally I have cold a/c!
Hampton, VA
Timely response with professional staff.
Hampton, VA
The worst service I have ever had. The technician that came out not only changed a part that was not broke a capacitor but put the wrong one in. Which broke as soon as he left our driveway. I tried to call him back and he ignored me. This lead me to call Bell Cow in which they told me I have to get back on the schedule. I spent thousands of dollars with another company to both confirm what your company did wrong and fix the real issue.
Hampton, VA
I waited several days for an appointment but the technician was timely on the day of the appointment. He was accommodating in answering my questions. I was pleased with the service.
Hampton, VA
After 3 1/2 weeks my cac unit never fixed. I don't know if the problem was with Bell Cow or First American Home Warranty, but nobody cared. I will not do business with Bell Cow in future.
Chesapeake , VA
Very good service, fast and affordable. My kids won't die from heat stroke now! Thank you Matthew.
Chesapeake, VA
Very please with service and willingness to work with me. Technician was great and very helpful.
Portsmouth, VA
I would give no stars if it was an option. The serviceman was extremely rude. Came to my home the first time and said it was a plumbing issue, plumber came out and said it clearly was a HVAC issue. When the same serviceman came out, he returned with an attitude, used profanity, and told me he didn't have to be there. He also advised he would write up the report to make sure the warranty company didn't cover it. I called the company to make a complaint and they have yet to return my call. I have never received such horrible service in my life.
Chesapeake, VA
I have been dealing with this company now for a little over a year. After purchasing a new trane system I thought my worries were over but I found out, my nightmares were just beginning. I have had to place service calls more than five times since the purchase. Temporary fixes should not be the way of doing business. Calls are now not being returned. I suppose 10 on your side or court are now my only options. I am totally disgusted.
Hampton, VA
My technician Anthony, was absolutely extraordinarily. He was well verse and knowledgeable about anything and everything that was going with my AC system. He even educated me on certain things to look out for in the future. For that I thanked him very much. Anthony definitely deserves a promotion.
Norfolk, VA
I had the worst experience with your company! I first tech Anthony diagnosed my system as being a zoning issue, but turned my system switch off. I was without ANY air for a week and a half. The second tech, Matt came to install parts for my system and told me that my air was registering cold air. Come to find out, that was only the air from downstairs, which was already working. I tried to cat h him before he pulled off, but he kept on driving. I tried countless times to reschedule my appointment asap, but I only ran into rude associates and managers. I had to wait for days for a senior tech ( I cant recall his name, but I believe it begins with an M.) The senior tech tells me that he cant do anything, and that I have a zoning issue. I told him thatyour company should bot have touched my system, and he agreed. Now, I am still waiting to get my system repaired, even though this heatwave. WORST EXPERIENCE EVER!!!!
Suffolk, VA
Amazing service would definitely recommend to my neighbors and use them if something else happens to my units down the line. A+ customer service from Mathew.
Newport News, VA
I gave a 5 star because the guys you sent out was,professional engaging knowledgeable and they're an excellent team in how synchronized and flowed together.
Newport News, VA
Service was great, it was 5 days after I called it in, I was contacted Sunday evening and given a day of Wednesday fir a service appointment, tha is too long when it is an AC problem ...
Chesapeake , VA
Had to get a recall for my HVAC system and the sent the right person for the job Maurice was great he found out what the problem was corrected it and even went out his way to cut to make sure everything else concerning the system was up to date including my programmer thermostat. He stayed few extra minutes to make sure the temperature of my house went from blowing 82 degrees to 62 degrees. I can"t thank him enough. From here out I will only ask for him by name. The RIGHT GUY for the job.
Chesapeake, VA
I like to thank both Mr. Terry & Mrs. Rita for the outstanding service repair completed on my home air conditioning system.
- Outstanding customer service
- Very Friendly
Kept me updated during the troubleshooting & repair process.

Thank you very much!

Tim.
Suffolk, VA
Maurice was very friendly and professional. Great work!
Suffolk , VA
Maurice was very knowledgeable of hvac system , most importantly on time. First time using bell Cow and was impressed.
Portsmouth, VA
I would like to say Mike D ###went above and beyond to get to my home and fix the plumbing problem to make it way more comfortable ,and I would like to say thank you so much. I would highly recommend you guys to anybody.
Virginia Beach , VA
Maurice was very helpful and thorough. Fast service.
Virginia Beach, VA
Maurice was punctual and helpful. I was very happy with his service.
Suffolk , VA
Maurice was very thorough and professional.Great service.
Suffolk, VA
Maurice was very professional and efficient. His customer service was great. He fixed my A/C in no time flat. I would recommend him to my family and friends.
Virginia Beach, VA
James and Hunter were great! Neat, professional, courteous and all the work was done more quickly than I expected!
They are truly an asset to your company.
However, they did forget their drill. I will keep it handy if you let me know how to get it back to you.
Chesapeake , VA
I thought Maurice our technician was very professional and knowledgeable.
Chesapeake , VA
Maurice was very knowledgeable and professional. Bell Cow was a 2nd opinion option for me because I didn"t have a good feeling about the first company that came. They far exceeded my expectations.
Newport News, VA
Thank you very much Bell Cow for the fantastic service. Your employees Terry and Rita were friendly and answered all my questions about the work they did. They must have really been focused in their work because I truly forgot they were in the backyard working. Great job Bell Cow!- LMcDonald.
Suffolk, VA
Thanks Bell Cow for sending Maurice Ousley out to check my system. He went above and beyond in showing me what was wrong with my AC. Even showed me where the leaks were. I am a true believer in your outstanding Company and highly recommend your company to all my neighbors and friends.