Bell Cow Services

Bell Cow Services

Bell Cow Services

Heating & Air

Portsmouth, VA

4.6 · 599 reviews
4.6 · 599 reviews

About Bell Cow Services

Location

Portsmouth, VA
Also serving: Chesapeake, VA

Service

Heating & Air
Additional Services: Electrician

Business Hours

Open 24/7

Payment Options

Visa, Mastercard, Cash, Check, Financing Available

Years in Business

6

Business Qualifications

HVAC and Electrical Licenses

About This Business

Locally owned and operated, Bell Cow Heating and Cooling is your area’s leader in comfort, combining over 50 years of industry knowledge and exceptional customer service.

599 Reviews for
Bell Cow Services

What people say about Bell Cow Services
Professional · 166
Knowledgeable · 72
Excellent · 61
Friendly · 61
Courteous · 45
· Show All
4.6 star average rating (599 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Suffolk, VA
Everything was done in a professional manner. Clean-up was superb. One could barely tell they had been other than the obvious improvement to our property. I would highly recommend them.
Hampton, VA
I was happy with your work at my house.
Virginia Beach, VA
I'm very happy with the service and the technician, Maurice, who came out to get my heat going again.
Virginia Beach, VA
If this was based on today’s service Matt did a great job and fixed issues that should have been fixed on the 5 previous services. This started in October and was finished by Matt today.
He gets a 5 star raiting.
Newport News, VA
Problem solved quickly and less than I thought it would be. Great service!
Virginia Beach, VA
I scheduled Bell Cow through my home warranty service. Christian showed up on time and conducted all repairs quickly and efficiently. He was professional and very courteous. Very happy with the work done.
Chesapeake, VA
My landlord hired bell cow to come in fix a problem i had at my home. They scheduled me an appt with a time window of 12pm-4pm. Well at 1:44pm the day of my appt i get a call the technician will not be coming. After I had already left work to make sure someone was home. They reschedule me for the next day appt time window 8am-10am. So 11am comes I called them because no one has shown up. They tell me some bs they was getting ready to call me because the technician will not be able to come again. So for the second day i have missed money from work. Only thing they can do is schedule me an appt for Monday. They did nothing. Talked to the manager and he say everyone sick. Maybe i can get a different company to come out. Very unprofessional. To call after the appt window and think it's ok is unacceptable. I will not recommended bell cow. Seems like they need to be hiring more technicians.
Newport News, VA
Great job.
Chesapeake, VA
Work was not finished. Left without notify was through. Did not get to inspect while here.
Hampton, VA
Thank you Bell Cow for your services in the Hampton, VA area and for sending your amazing Technician Christian A. The guy is truly talented and a gifted plumbing technician. he came back twice in one day for 2 separate leaking problems that my family has had with our kitchen sink. THIS IS A BIG THANK YOU FROM ME AND THE FAMILY CHRISTIAN, from us to you.
Portsmouth , VA
American Home Shield directed me to this company due to stoppage. Christian was professional and did an awesome job fixing my problem. I will be a returning customer.
Hampton, VA
Your work was Great. Excellent job .would recommend To other
Also.
Mr Donnell
Merry Christmas.
Norfolk, VA
The work was done neatly and timely.
Virginia Beach, VA
Extremely pleased with technician and service provided. Arrived after phone notification and on time. Provided review of services performed and gave recommendations. So glad I signed up for contract service. Peace of mind that inspections will be performed and any malfunctions found before they do cause problems.
Virginia Beach, VA
The crew was very informative and completed the work in a real timely fashion. It was a pleasant experience.
Virginia Beach, VA
I'm worst off now than when they started! I had AC when they came to my house, now I don't have AC! Misdiagnosed the problem by guessing, that cost me hundreds of dollars and weeks of waiting. Now, they want over a thousand dollars for what they think is the problem now! I asked for senior technician to come out to confirm the issue and he(Butch) never
even looked the unit. So, here I sit without AC! Thank you Bell-Cow,for screwing me over!
Suffolk, VA
The technician was very nice and explain everything to me he was very quick to find a problem and fix it immediately I would recommend him anytime Larry Williams.
Williamsburg, VA
Still no heat since October they sent a tech out three times and now all of a sudden the issue isn't covered. Manager was rude and hung up on me!
my warrenty company made me use bell cow! I spoke with Ron (regional manager) who hung up on me and talked over me the whole time! Ron tried to say that Bell Cow had not sent a tech out since July when I had an AC issue! This being a fernace issue I had been dealing with since October! Iwas already upset about the length of time for the service to be completed! To get him to even acknowledge that they had been out to service our fernace I had to pressure him! To be exact they had been out three times with no resolution! The third time I was told the wrong part was ordered the tech went into detail explaining that the managers had been delegating the ordering to the receptionist who don't know what they are ordering! He also said he wasn't sure why my fernace was left in the condition it was but that he took pictures and would put it in the work order details he went on to say that he would have them order the correct part and to call back the next day to have it expedited since I have a new born and no heat! When I called three different times because only one specific receptionist was able to go me she informed me I would need to pay 800 dollars to replace the part bc it was not covered for normal wear and tear . I got upset because my warranty company said the fuel line had been cut so that was why it wouldn't be covered. I asked to speak to the manager. When I spoke to Ron the regional manager, to explain how I thought it was unethical to charge me for for an issue that it conveniently took three techs to figure out ...he took it personally and hung up on me after talking over me and not listening to my issues. He sent my work order back to my warranty company and I still have no heat with a new born baby! Also they collected thier 100$ service fee but won't be completing the work and have yet to get a refund! My husband called to ask for the owner/ president info and was told someone by the name Terry would be in contact with him and we still haven't heard anything. It's been since October that I have been dealing with this issue!
Suffolk, VA
The technician was great! Maurice broke it down in layman's terms on how my heating and cooling system worked like NO ONE has before. From my understanding, there were multiple issues. The parts came & I have heat again! (Thank you!)3X. 😁I truly feel the people are the most valuable asset any company has and Bell Cow has a great an AWESOME
employee with Maurice.
Hampton, VA
Great service, technition was knowledgeable and professional!
Hertford, NC
The gentleman with Bell Cow Services did a fantastic job for us - really appreciate their prompt action toward fixing our heat.
Newport News, VA
Very satisfied great product.
Norfolk, VA
Good job.
Suffolk, VA
Professional, timely, and thorough. We will be calling for our spring maintenance check. Thank you.
Suffolk, VA
Outstanding job! I went to look today and was amazed at the great work and especially the clean up afterward. The techs were very friendly and most important did a great job!
Suffolk, VA
Thank you for resolving the problem, timeliness and professionalism.
Chesapeake , VA
Christian was courteous, efficient, and mindful of my time. I trusted his suggestions and had my water heater problem assessed and a new one installed seamlessly. I am very pleased with his work and I would highly recommend Bell Cow's services!
Virginia Beach, VA
Excellent service.
Portsmouth, VA
The service person, Maurice was knowledgeable, thorough and professional. I've had various companies service my HVAC and Bell Cow is the first to actually "fix" the problem.
Hampton, VA
Words are not enough to express appreciation for the team that installed my HVAC unit. The weather was cold and wet, and they never complained - they were professional, respectful, and just really nice people. My house is already warm and I am so blessed that I called Bell Cow.
Portsmouth, VA
Great service, very professional, neat and clean work. I'm very pleased with the work that was performed...I would recommend this company...
Norfolk, VA
I am pleased with the experience and service I recieved from Bell Cow Services, very professional. Will use again.
Hampton, VA
Outstanding repair service. You have an outstanding company and your provide excellent service!
Portsmouth, VA
Great service! We were very pleased with the work. They were very professional and completed the work in a timely manner. Thank you.
Elizabeth City, NC
The service was incomplete, waiting on parts to complete. Will rate the service after completion.
Chesapeake, VA
I used Bell Cow through my home warranty. I had a minor plumbing issue that had gone unresolved for months due to the initial vendor's seemingly refusal to complete the job.
Bell Cow called within 20 minutes of the referral and had an available window the time the next day.
My technician Christian A. was awesome. He was very polite and remained professional throughout the entire service call. When he found out what happened with the other vendor, he didn't use that as an opportunity to throw the other guy under the bus, he remained professional and promptly resolved the issue in under an (this is included running to local hardware store to get needed item).
My family is truly grateful for Cow Bell and for our technician, Christian. Thank you for resolving this issue so promptly.
Norfolk, VA
These guys were prompt,professional and complete. Kept me informed.
Suffolk, VA
Job well done!
Norfolk, VA
The Bell Cow technician was very professional in his service call and explained everything he did and found. I appreciate his time, explanations and recommendations on future uses and maintenance of my HVAC system.
Portsmouth, VA
The tech took the time to explain the problem and what the next step would be.