Bill's Home Service Company

Bill's Home Service Company

Bill's Home Service Company

Termite & Pest Control

Green Valley, AZ

4.9 · 1204 reviews
4.9 · 1204 reviews


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  • Bill's Home Service Company - Termite & Pest Control in Green Valley, AZ - Gallery Photo 5
  • Bill's Home Service Company - Termite & Pest Control in Green Valley, AZ - Gallery Photo 6

About Bill's Home Service Company

Location

Green Valley, AZ

Services

Termite & Pest Control
Additional Services: Bat Control · Bed Bug Control · Bee & Wasp Control · Bird Control · Commercial Pest Control · Flea & Tick Control · Rodent Control · Scorpion Control · Termite Control · Termite Inspection

Products

Sentricon

Business Hours

Mon -Fri 7:30 to 4:00; 24/7 for emergency services

Payment Options

Visa, Mastercard, Discover, Cash, Check

Years in Business

57

Business Qualifications

BBB - A+ Accredited Business
"WINNER" - 2003 - Business Ethics Torch Award
"FINALIST" - 2012 - Customer Excelence Award
AZ Office of Pest Management license #4320

About This Business

Locally owned and operated since 1964, Bill’s Home Service Company is one of Southern Arizona’s largest providers of Termite and Pest Control services. All technicians are licensed and certified by the state of Arizona and all chemicals we use are registered with the EPA.

Our service driven team is dedicated to developing and providing the most effective solutions and the best service in the industry. Our success depends upon our great team creating satisfied customers who promote Bill’s to people they care about.

1204 Reviews for
Bill's Home Service Company

What people say about Bill's Home Service Company
Professional · 274
Friendly · 183
Courteous · 141
Thorough · 132
Prompt · 124
· Show All
4.9 star average rating (1204 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Green Valley, AZ
Jerry the technician was fabulous. Not being a native to AZ he explained habitat of the ants that were of concern. Appreciated the quick response of this past service with a 1 day turnaround. Professional and polite, highly recommend.
Business Owner's Reply · 2 days ago (Jul 28)
Thank you for taking the time to provide a review. We're glad to hear that you received prompt and fabulous service from your technician. We look forward to serving you for many years to come.
Green Valley, AZ
did good job.
Business Owner's Reply · 12 days ago (Jul 19)
Thank you for taking the time to provide feedback. We're glad to hear that your service technician did a good job and that you were pleased with the service we provided. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Thank Rusty for me. He solved my small squirrel problem with the snap traps. All are now gone.
Business Owner's Reply · 2 months ago (Jun 15)
Thank you for taking the time to share about your recent experience. We're glad to hear that your service technician was able to help take care of your rodent issue. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Always great service and reliability.
Business Owner's Reply · 3 months ago (May 12)
Thank you for providing feedback on your experience with our company. We're glad to hear that you always receive great and reliable service from our team. Please let us know if there's ever anything we could do in the future to improve.
Sahuarita, AZ
SInce they just did the job I can tell you in about a year how there pre and post emergence held up. The last time it was done ( not by Bills) it lasted for over a year before weeds started showing up. Ask me later how they did. AL.
Business Owner's Reply · 3 months ago (May 11)
Thank you for taking the time to provide a review. We have confidence that our treatments are effective for their designed purpose, but if you do have any issues, please contact us. A manager will be following up shortly to further discuss your service and any concerns you may have.
Green Valley, AZ
very good.
Business Owner's Reply · 3 months ago (May 4)
Thank you for taking the time to submit feedback. We're glad to hear that you've received very good service from our team. We look forward to serving you for many years to come.
Green Valley, AZ
Mark always goes above & beyond to accommodate me! Does a Great Job always! Love the product they use. I never see any unwanted guests! Plus it's safe for my 4 legged fur baby! Thank you Bill's Home Service! 😊👍.
Business Owner's Reply · 3 months ago (Apr 28)
Thank you for taking the time to provide a review. We're glad to hear that you continue to be very happy with the service you receive from your technician as well as the results! Please let us know if there's ever anything we could do to improve in the future.
Oro Valley, AZ
Rusty did a great job in reviewing our options, was a professional and very patient with my many questions.
I really appreciated the immediate and thorough service.
Business Owner's Reply · 4 months ago (Apr 8)
Thank you for taking the time to provide a review of your initial experience with our team. We're glad to hear that your service technician was professional and explained your options as well as answered all your questions. We look forward to serving you for many years to come.
Green Valley, AZ
I was very pleased with the work accomplished by Jake as he apparently clears my fan vents from wasps. He was on time, professionally courteous and prepared to rid my residence of the wasps. He reviewed the inside area, took to the roof and sprayed into the vents, around the H AC and killed a few wasps flying in the rooftop area. So far, five days later no sign of wasps. Mission accomplished..Good job, we
L pleased and reasonable price. Thanks, Jim.
Business Owner's Reply · 4 months ago (Apr 8)
Thank you for taking the time to provide feedback. We're glad to hear that your service technician was prompt, efficient and was able to take care of your wasp infestation. We look forward to serving you again in the future if the need arises.
Sahuarita, AZ
Rusty was very professional in explaining the product he was going to be spraying around our home, and the effect it my have on our pets. He also explained other products we have available to us concerning rodents. He was very professional and customer focused!
Business Owner's Reply · 4 months ago (Apr 1)
Thank you for taking the time to share about your recent experience. We're glad to hear that your service technician was able to answer your questions and provided you with great service. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
On time,knowledgeable, efficient.
Business Owner's Reply · 4 months ago (Apr 1)
Thank you for taking the time to provide a review. We're glad that you've experienced prompt, knowledgeable, efficient service from our team. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Did a very good job.
Business Owner's Reply · 4 months ago (Mar 29)
Thank you for taking the time to provide a review. We're glad to hear that we did a very good job and provided you with 5-star quality service. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Bill's Home Service Company is always responsive and they proved excellent customer service.
Business Owner's Reply · 5 months ago (Mar 15)
Thank you for taking the time to provide feedback. We're glad to hear that you've always received responsive and excellent customer service from our team. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Gerry provided great and knowledgeable service to we who are new to desert life.
Business Owner's Reply · 5 months ago (Mar 8)
Thank you for taking the time to provide a review of your experience with our company. We're glad to hear that your service technician provided great and knowledgeable service. Please let us know if there's ever anything we could do to improve in the future.
Tubac, AZ
Great job.
Business Owner's Reply · 5 months ago (Mar 5)
Thank you for taking the time to provide a review. We're glad to hear that you feel we do a great job. We look forward to serving you for many years to come.
Green Valley, AZ
Organized, great service, especially for us snow birds who do not live in Green Valley year round.
Business Owner's Reply · 5 months ago (Feb 25)
Thank you for taking the time to share feedback. We're so glad to hear that you've received great service from our team. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Your representatives have always been dependable and honest.
They represent your company very well.
Business Owner's Reply · 6 months ago (Feb 8)
Thank you for taking the time to provide a review. We're glad to hear that you've always experienced dependable and honest service from our team. Please let us know if there's ever anything we could do to improve in the future.
Tubac, AZ
Timely and conscientious work. Very thorough.
Business Owner's Reply · 6 months ago (Jan 29)
Thank you for taking the time to provide a review of your experience with our company. We're glad to hear that you've received timely, conscientious, and very thorough work from our team. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Arrived on time. Professional and courteous.
Business Owner's Reply · 8 months ago (Dec 15)
Thank you so much for taking the time to provide feedback. We're glad to hear that you received prompt, professional and courteous service from our team. Please let us know if there's ever anything we can do to improve in the future.
Green Valley, AZ
very rude technician, would not listen to what I had to say. Will not let him back in our house.
Business Owner's Reply · 8 months ago (Dec 14)
Thank you for taking the time to provide feedback on your recent experience. We apologize that you had a negative interaction with one of our service technicians. We hope that the recent conversation you had with one of our managers helps rebuild the trust you've placed in us for past several years.
Sahuarita, AZ
Courteous, professional, thorough. They provided me with the information I needed.
I'd recommend them.
Business Owner's Reply · 8 months ago (Nov 18)
Thank you so much for taking the time to provide a recommendation of our services. We're glad to hear that you received courteous, professional and thorough service from our team and that we were able to provide you with the information you needed. Please let us know if there's ever anything we could do to improve in the future.
Sahuarita, AZ
Immediately came to our property for weed control. Competitive prices, will use this company again.
Business Owner's Reply · 9 months ago (Nov 10)
Thank you for taking the time to provide a review. We're glad to hear that you felt you received great value for our service. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Very happy with the service.
Business Owner's Reply · 9 months ago (Nov 5)
Thank you for taking the time to provide feedback. We're so glad to hear that you have been very happy with the service you receive from our team. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Technician was very professional and friendly told me what he was looking for and explained every to me.
Business Owner's Reply · 9 months ago (Oct 20)
Thank you for providing a review of your recent experience with our company. We're glad to hear that your service technician was very professional, friendly and explained the service to you. Please let us know if there's ever anything we could do to improve in the future.
Sahuarita, AZ
I have had Bill,s Home Service going on 3yrs. I have had others, Bill,s is the best. Office staff is always so nice and the ones that come out to my home are great, they answer your questions if you have any.Two to three weeks after the job i see dead bugs out side. Bill,s is the best.
Business Owner's Reply · 9 months ago (Oct 19)
Thank you for taking the time to share your experience with our company with others. We're so glad to hear that you continue to receive excellent service from our team. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Thank you, Danny for on time, efficient termite inspection of our home.

Cal Turner.
Business Owner's Reply · 10 months ago (Oct 12)
Thank you for taking the time to provide feedback. We're glad to hear that your service technician was on time and efficient during your termite inspection. Please let us know if there's ever anything we can do to improve in the future.
Green Valley, AZ
It will be interesting to see if this appears on the review list as it will unfortunately lower Bill's average.
Great employees save for some communication glitches. I have a large locked backyard and repeatedly asked for assistance in obtaining enough advance warning to unlock my gate. The evening before is not an advance warning so often the backyard is missed and they have to return. The last time offered some new challenges. You never learn if the entire yard was done or not until an email arrives. I called the tech to reschedule the yard and left a message. No reply. So I used the website "contact us" to advise the pre-scheduling was still not working. NO REPLY. So it appears it is still my responsibility to have attempted a third time to reach someone who cared!!!
I don't think so. After receiving my bill for the entire yard, I called the office. Cindy was very cordial, but stated company policy. We can't deduct, or advance free services. She wanted me to speak to the owner. What I learned was the owner is very lucky he has employees that will put up with his rational. As his customer service skills are non-existent. His one goal is to prove he is right and acknowledges no fault in the matter. No sense of caring, no empathy, a bottom line guy who needs every buck he makes. Good luck with that one. I will be looking for a more owner friendly company. Your employees are great, it's what keeps you afloat.
Ken.
Business Owner's Reply · 10 months ago (Oct 7)
Thank you for your feedback. We appreciate you taking the time to communicate with us on this matter. We're sorry that we have not met your expectations in this situation. It seems that, despite our discussions regarding this matter, we are having trouble communicating. We would like to follow up again in order to find the best solution to the problem at hand and we hope you'll give us the opportunity to do so.
Green Valley, AZ
Always happy with the service, you folks do a good job.
Business Owner's Reply · 10 months ago (Sep 30)
Thank you for taking the time to provide a review. We're glad to hear that you're always happy with the service you receive from our team. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Excellent service. Prompt, professional and knowledgeable.
Business Owner's Reply · 10 months ago (Sep 29)
Thank you for taking the time to share your experience with our service. We're glad to hear that you received excellent service from our team. Please let us know if there's ever anything we could do to improve in the future.
Sahuarita, AZ
We had Danny come to our home for an annual termite inspection he did a very professional job. He even contacted us on a Sunday to confirm a Monday appointment. Very prompt service. Thanks.
Business Owner's Reply · 10 months ago (Sep 23)
Thank you for taking the time to provide a review of your recent experience. We're glad to hear that your service technician was professional and prompt. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Technician was on time.
Very attentive to my questions
Report was clear and concise.
Business Owner's Reply · 11 months ago (Sep 9)
Thank you for taking the time to provide a review of your recent experience with our service. We're glad to hear that the technician was prompt and informative and that the report was clear and concise. Please let us know if there's ever anything we could do to improve in the future.
Sahuarita, AZ
We were very pleased with the efficiency and with Bill's technicians. They explained everything that they were doing and the reason behind it. They were very patient with all our questions and were very pleasant. We would recommend Bill's Home Service Company to anyone that is having any pest problems.
Business Owner's Reply · 11 months ago (Sep 9)
Thank you for taking the time to provide a recommendation. We glad that received great service from our team and were pleased with our technician's communication and overall level of service. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Danny is the best termite inspector. Always personable. Easy to talk to. We luv bills home service. Great company. Would not use anyone else for our pest control company!!!!
Business Owner's Reply · 11 months ago (Aug 21)
Thank you so much for taking the time to provide feedback. We're so happy to hear that your experience with your service technician and the rest of our team continue to be a positive experience. We look forward to serving you for many more years to come.
Green Valley, AZ
Had our first "treatment" recently and Mark was great! We are not familiar with the desert so his insight was very helpful! He was thorough and very professional. I would highly recommend Bill's Home Service!
Business Owner's Reply · A year ago (Aug 19, 2020)
Thank you for taking the time to provide feedback on your initial experience with our company. We're glad to hear that your service technician was great and that he was able to answer questions and educate you on some of the new "neighbors" you have in the desert. We look forward to serving you for many years to come.
Green Valley, AZ
Good service. I recommend Bill's.
Business Owner's Reply · A year ago (Jul 29, 2020)
Thank you for taking the time to provide a review. We're glad to hear that you've received good service from our team and that you'd recommend us to others. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Very well satisfied with Bill’s Home Repair. They rid us of some nasty bees quickly and efficiently.
Business Owner's Reply · A year ago (Jul 10, 2020)
Thank you for sharing feedback. We're glad to hear that you've very well satisfied with our service and that we were able to quickly and efficiently help with your bee infestation. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Had a hive of bees which entered through my house roof overhang. I got estimates from two local pest control businesses. The estimate from Bill's was $275, the one from another well known local company was $1400. Needless to say I chose Bill's. A friendly guy came out and eradicated the bee's very simply and quickly. After putting up with these critters for a few weeks, later in the afternoon there was FINALLY not a single bee to be seen flying about. I thoroughly caulked up the crack where they had entered and I don't except to have another problem with them again --- at least not in that area of the house. Bill's also had an excellent warranty should the treatment have initially failed. No need for them to come back.

When I bought this house 4 years ago, Bill's did my home inspection which I was thoroughly satisfied with.
Business Owner's Reply · A year ago (Jul 9, 2020)
Thank you for taking the time to provide a review of your recent experience with our bee service. We're glad to hear that you were happy with the value and results of our treatment. We look forward to serving you again in the future should the need arise.
Tubac, AZ
Excellent service.
Business Owner's Reply · A year ago (Jun 30, 2020)
Thank you for providing feedback. We're glad to hear that you've received excellent service from our team. Please let us know if there's ever anything we could do to improve our service in the future.
Sahuarita, AZ
Rusty Schaeffer was fantastic identifying our in-house pest issue. He is so experienced that he was able to locate the entry locations and the type of pest very quickly. He also identified other outdoor pest issues we should be aware of. He called the day before to reconfirm our appointment and narrowed down the arrival window, which was very considerate. He arrived on time the day of the appointment. He is very personable, takes the time to explain things, and truly knows his stuff regarding pests. Also, my first introduction to Bill's Home Service Company was when I called the office and spoke to Laura. She took the time to ask all the right questions and then covered the options and costs with me, so there would be no surprises. She is very pleasant and is the perfect person to triage callers pest issues. I appreciate the time she took with me on the phone. I strongly recommend Bill's Home Service Company. You won't find a better Pest Control company, and their prices are very reasonable for the excellent service provided.
Business Owner's Reply · A year ago (Jun 30, 2020)
Thank you so much for taking the time to provide a review of our service. We're glad to hear that both the office team member and service technician that you worked with were able to provide you with great service. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Very professional. Prompt, courteous & knowledgeable.
Business Owner's Reply · A year ago (Jun 10, 2020)
Thank you for taking the time to provide feedback. We're glad to hear that you've found our team to be very professional, prompt, courteous and knowledgeable. Please let us know if there's ever anything we can do to improve in the future.