Bill's Home Service Company

Bill's Home Service Company

Bill's Home Service Company

Termite & Pest Control

Green Valley, AZ

4.9 · 1169 reviews
4.9 · 1169 reviews


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About Bill's Home Service Company

Location

Green Valley, AZ

Services

Termite & Pest Control
Additional Services: Bat Control · Bed Bug Control · Bee & Wasp Control · Bird Control · Commercial Pest Control · Flea & Tick Control · Rodent Control · Scorpion Control · Termite Control · Termite Inspection

Products

Sentricon

Business Hours

Mon -Fri 7:30 to 4:00; 24/7 for emergency services

Payment Options

Visa, Mastercard, Discover, Cash, Check

Years in Business

56

Business Qualifications

BBB - A+ Accredited Business
"WINNER" - 2003 - Business Ethics Torch Award
"FINALIST" - 2012 - Customer Excelence Award
AZ Office of Pest Management license #4320

About This Business

Locally owned and operated since 1964, Bill’s Home Service Company is one of Southern Arizona’s largest providers of Termite and Pest Control services. All technicians are licensed and certified by the state of Arizona and all chemicals we use are registered with the EPA.

Our service driven team is dedicated to developing and providing the most effective solutions and the best service in the industry. Our success depends upon our great team creating satisfied customers who promote Bill’s to people they care about.

1169 Reviews for
Bill's Home Service Company

What people say about Bill's Home Service Company
Professional · 264
Friendly · 181
Courteous · 138
Thorough · 128
Prompt · 122
· Show All
4.9 star average rating (1169 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Green Valley, AZ
Very well satisfied with Bill’s Home Repair. They rid us of some nasty bees quickly and efficiently.
Business Owner's Reply · 5 days ago (Jul 10)
Thank you for sharing feedback. We're glad to hear that you've very well satisfied with our service and that we were able to quickly and efficiently help with your bee infestation. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Had a hive of bees which entered through my house roof overhang. I got estimates from two local pest control businesses. The estimate from Bill's was $275, the one from another well known local company was $1400. Needless to say I chose Bill's. A friendly guy came out and eradicated the bee's very simply and quickly. After putting up with these critters for a few weeks, later in the afternoon there was FINALLY not a single bee to be seen flying about. I thoroughly caulked up the crack where they had entered and I don't except to have another problem with them again --- at least not in that area of the house. Bill's also had an excellent warranty should the treatment have initially failed. No need for them to come back.

When I bought this house 4 years ago, Bill's did my home inspection which I was thoroughly satisfied with.
Business Owner's Reply · 6 days ago (Jul 9)
Thank you for taking the time to provide a review of your recent experience with our bee service. We're glad to hear that you were happy with the value and results of our treatment. We look forward to serving you again in the future should the need arise.
Tubac, AZ
Excellent service.
Business Owner's Reply · 15 days ago (Jun 30)
Thank you for providing feedback. We're glad to hear that you've received excellent service from our team. Please let us know if there's ever anything we could do to improve our service in the future.
Sahuarita, AZ
Rusty Schaeffer was fantastic identifying our in-house pest issue. He is so experienced that he was able to locate the entry locations and the type of pest very quickly. He also identified other outdoor pest issues we should be aware of. He called the day before to reconfirm our appointment and narrowed down the arrival window, which was very considerate. He arrived on time the day of the appointment. He is very personable, takes the time to explain things, and truly knows his stuff regarding pests. Also, my first introduction to Bill's Home Service Company was when I called the office and spoke to Laura. She took the time to ask all the right questions and then covered the options and costs with me, so there would be no surprises. She is very pleasant and is the perfect person to triage callers pest issues. I appreciate the time she took with me on the phone. I strongly recommend Bill's Home Service Company. You won't find a better Pest Control company, and their prices are very reasonable for the excellent service provided.
Business Owner's Reply · 15 days ago (Jun 30)
Thank you so much for taking the time to provide a review of our service. We're glad to hear that both the office team member and service technician that you worked with were able to provide you with great service. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Very professional. Prompt, courteous & knowledgeable.
Business Owner's Reply · A month ago (Jun 10)
Thank you for taking the time to provide feedback. We're glad to hear that you've found our team to be very professional, prompt, courteous and knowledgeable. Please let us know if there's ever anything we can do to improve in the future.
Green Valley, AZ
WAY TOO EXPENSIVE
FOUND AN EXCELLENT REPLACEMENT COMPANY
LESS MONEY GREAT VALUE 2 YEAR WARRANTY
ANOTHER GREEN VALLEY GOUGER!
Business Owner's Reply · A month ago (Jun 8)
Thank you for taking the time to provide feedback on our treatment proposal. We strive everyday to provide superior service at a competitive price and we're sorry to hear that you didn't feel our pricing for the services proposed was competitive. We hope the company you chose was able address your infestation effectively.
Tubac, AZ
We are in the process of building a home when had a infestation of bees, we called Bill’s Home Service and they came out the same day and took care of the problem. They were professional and knowledgeable. We plan to use them on a regular basis when we move in. I highly recommend them and I like to deal with local companies.

Kelly A.
Business Owner's Reply · 2 months ago (May 21)
Thank you for taking the time to provide a review. We're glad to hear that we were able to take care of your bee infestation quickly and professionally to make sure you construction didn't get delayed. We look forward to caring for your new home in the future.
Rio Rico, AZ
Buck Grams your tech was on time and polite he answered my concerns and explained the services that are available.
Business Owner's Reply · 2 months ago (May 20)
Thank you for taking the time to provide feedback. We're glad to hear that your service technician was prompt, polite and was able to address your concerns and provide you with service options. Please let us know if there's ever anything we could do to improve in the future.
Tucson, AZ
You guys are great thanks.
Business Owner's Reply · 2 months ago (May 14)
Thank you for taking the time to provide a review. We're glad to hear that our team continues to do a great job for you. Please let us know if there's ever anything that we could do in the future to improve our service.
Green Valley, AZ
The service provided by Bills Home Services was great, I called them on a Thursday for a potential bee problem, they did a thorough inspection. The representative (Jerry) found no evidence of a nest yet, but recommended some remediation be completed to our patio ceiling as there were several areas that would provide easy access to bees. He came and completed the work on Monday, and was very thorough in his work. I would highly recommend this company!
Business Owner's Reply · 2 months ago (May 13)
Thank you for taking the time to provide a recommendation for our services. We're glad to hear that you receive prompt, thorough service from our technician and office team. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Very pleased with the service man, and so far most of the weeds are gone.
Business Owner's Reply · 3 months ago (Apr 13)
Thank you for taking the time to provide a review. We're glad to hear that you were very pleased with your service technician and the service has been effective so far. Please let us know if there's ever anything we could do to improve in the future.
Green Valley , AZ
We recently moved to Green Valley and are pleased with Bill's Pest Control so far. They are professional, punctual and friendly. Looking forward to a long relationship with them.
Business Owner's Reply · 3 months ago (Apr 10)
Thank you for taking the time to provide a review of your initial experience with our company. We're glad to hear that you've been pleased so far. We look forward to serving you for many years to come.
Tubac, AZ
On time, quick and efficient. Very professional.
Business Owner's Reply · 4 months ago (Mar 31)
Thank you for taking the time to provide a review. We're glad to hear that our team was on time, quick, efficient and very professional. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Danny arrived right on schedule and checked out my property thoroughly, inside and out, for termites. He also took time to examine my garage door and advise me of the cause of all the damage (rot).
He was very personable.
Business Owner's Reply · 4 months ago (Mar 30)
Thank you for taking the time to provide a review. We're glad to hear that you received quality service from your service technician. Please let us know if there's ever anything we could do to improve our service in the future.
Sahuarita, AZ
Thanks for your prompt and thorough services! Sue K.
Business Owner's Reply · 4 months ago (Mar 24)
Thank you for providing feedback! We're grateful for the opportunity to serve you. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
thank you for doing a great job everyone that came to the house did a great job and things where done on time.
Business Owner's Reply · 4 months ago (Mar 19)
Thank you for taking the time to provide a review. We're glad to hear that all of our technicians you've worked with have done a great job for you. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Have had Bill's service for 9 years and their service has been uniformly superb. Treatments for termites have always been timely and successful. The technicians are knowledgeable in all facets of pest control. Bill's is the best in pest control. Charlie Stoneback.
Business Owner's Reply · 4 months ago (Mar 17)
Thank you for taking the time to provide a review. We truly appreciate the trust you've placed in us to protect your home for so many years. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Thanks for the home visit on 02/25/20 and the information you left with us. We have decided to go with another local vendor.

Rich Dohrmann.
Business Owner's Reply · 5 months ago (Mar 2)
Thank you for taking the time to provide feedback. We're glad to hear that you felt you received quality service from our team. We wish you the best in the future.
Green Valley, AZ
Highly recommend Bill’s Home Services! I especially liked the calls before arrival, prompt arrival time, and answered questions. I was surprised by the comment that our home was furnished, so inspection could not be completed entirely. I would think most homes would be furnished.
Professional service technician.
Business Owner's Reply · 4 months ago (Mar 2)
Thank you for taking the time to provide a review. We're glad to her that you've received great service from our team. Also, one of our managers will be following up with you to discuss the comment you referenced from your recent inspection.
Green Valley, AZ
Excellent.
Business Owner's Reply · 5 months ago (Feb 26)
Thank you for taking the time to provide a review. We're glad to hear that you feel you receive excellent service from our team. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Our HOA uses Bill's for our blanket termite policy. We started using Bill's for regular pest control. They do a great job. Our technician is always professional and friendly. They always call the day before to tell you they will be there.
Business Owner's Reply · 7 months ago (Dec 27)
Thank you for taking the time to provide a review of your experience with our services. We're glad to hear that you feel we do a great job and our service technicians are always professional and friendly. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Very very poor service on pest control and termite control. We had termites 4 times during the time they had the contract. Three of them could have been avoided if they had treated the complete interior of the garage instead of just portions at a time. Their inspections never caught anything it was always us reporting it. The pest control became a joke with their tech doing treatments in less then 2minutes and 30 seconds! They no longer would provide mouse control after we cancelled termite contract as mice were not considered pests I guess.
Business Owner's Reply · 7 months ago (Dec 23)
Thank you for taking the time to provide feedback. We're sorry to hear that you feel you've received very very poor service from our team. One of our managers will be following up with you to discuss your complaints with you further.
Tucson, AZ
Good communication with customers & follow up.
Business Owner's Reply · 6 months ago (Jan 2)
Thank you for taking the time to provide feedback. We're glad to hear that you've received good communication and follow up from our team. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
We have had Bill’s Home Service since 1984 and have always been completely satisfied. They have always responded immediately to our call and taken whatever steps were needed to fix any problem we had.
Jan & Jerry K.
Business Owner's Reply · 7 months ago (Dec 19)
Thank you for taking the time to provide feedback. We're grateful for the trust you've placed in us for so many years and we're glad to hear that you continue to be completely satisfied. We look forward to serving you for many more years to come.
Sahuarita, AZ
Your technician arrived within the given window of time and was polite, courteous, and efficient. Thanks.
Business Owner's Reply · 7 months ago (Dec 19)
Thank you for taking the time to provide a review. We're glad to hear that you had a positive initial service and that your service technician was prompt, polite, courteous and efficient. We look forward to serving you for many years to come.
Green Valley, AZ
We have been very pleased with how well Bill's Home Service Company has kept our home mostly creature/bug free for 17 years.
Business Owner's Reply · 7 months ago (Dec 9)
Thank you for taking the time to provide a review. We truly appreciate the trust you've placed in us for so many years. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
We have been with Bill's home service and have been pleased with the service and Danny who also gave us an over view of the pest service that we will also use'
Stan Cassin.
Business Owner's Reply · 7 months ago (Dec 9)
Thank you for provide a review of your experience with our company. We're glad to hear that you've been pleased with the service you've received from our team. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
We are new owners in Green Valley. Bill's Home Service was recommended by others, especially for termite control. Rusty did a full evaluation of the house, explained our options and we chose to go on an annual termite contract. He was very friendly and knowledgeable. Hopefully termites will never be a problem, but if they are, we are covered!
Business Owner's Reply · 7 months ago (Dec 9)
Thank you for providing a review of your initial experience with our company. We truly appreciate the trust you've placed in us and we look forward to serving you for many years to come.
Green Valley, AZ
We have been using Bill’s since coming to Green Valley - first for our home inspection and then for ongoing pest control. The staff are friendly, knowledgeable, and very service oriented. We highly recommend Bill’s.
Business Owner's Reply · 7 months ago (Dec 9)
Thank you for providing feedback on your experience with our company. We're glad to hear that you've experienced friendly, knowledgeable service from our team. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Very fast response to request for termite check!
Business Owner's Reply · 7 months ago (Dec 3)
Thank you for taking the time to provide a review. We're glad to hear that you're happy with the timely service you received from our team. We look forward to serving you for many years to come.
Green Valley, AZ
Great service. Prompt, courteous, I'm very confident in recommending Bill's Home Service.
Business Owner's Reply · 8 months ago (Nov 26)
Thank you for taking the time to recommend our company to others. We're glad to hear that you've received prompt, courteous and overall great service from our team. Please let us know if there's ever anything we could do to improve in the future.
Tubac, AZ
Wonderful group of people to work with. A lot of friendly voices when calling in and the technicians who come to your home are very detailed in their service. I recommend this organization highly and am happy to refer them to anyone looking for a great pest control company.
Business Owner's Reply · 8 months ago (Nov 22)
Thank you for taking the time to provide feedback on your experience with our company. We're glad to heat that you continue to have positive interactions with our team and we're grateful that you choose to recommend us to others. We look forward to serving you for many more years to come.
Green Valley, AZ
My interaction with Bill’s Home service has always been very positive. Their representatives are very reliable and courteous. It is a pleasure to do business with Bill’s.
Business Owner's Reply · 8 months ago (Nov 22)
Thank you for providing a review. We're glad to hear that you've had positive, reliable, and courteous interactions with our team. Please let us know if there's ever anything we can do to improve in the future.
Green Valley, AZ
We recently had a termite inspection by your employee Danny. The good news is that he found no termite activity, but he did find three leaks in our roof that we were not aware of. Thanks to Danny we are now having those leaks repaired before they could cause any further damage. Danny was very helpful, friendly and professional. This was our first experience with Bill's Home Service Company and a very positive one at that.
Business Owner's Reply · 8 months ago (Nov 21)
Thank you for taking the time to provide feedback. We're glad to hear that your first experience with our company was very positive and that your service technician was able to provide you with important information about your home. We look forward to serving you for many years to come.
Green Valley, AZ
Always on time. Very respectful. Always a smile. Thanks for all your help. Calls ahead of time because we are not always at home.👍😊.
Business Owner's Reply · 8 months ago (Nov 21)
Thank you for taking the time to provide a review. We're glad to hear that your service technicians is providing you with great service by always calling ahead, shows up on time and is always respectful and friendly. Please let us know if there's ever anything we can do to improve our service in the future.
Green Valley, AZ
Always on time, and always do a thorough walk through inspection. Highly recommended.
Business Owner's Reply · 8 months ago (Nov 18)
Thank you for taking the time to provide a review. We're glad to hear that you continue to be satisfied with your service and you highly recommend it to other. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Prompt, kind and very professional service.
Thank you.
Business Owner's Reply · 8 months ago (Nov 18)
Thank you for providing feedback on the service you've received from our team. We're glad to hear that you continue to be completely satisfied with your service. We look forward to serving you for many more years to come.
Green Valley, AZ
Bill's has provided excellent caring service for many years. Always attentive and willing to explain what they are doing. Thanks, Jim.
Business Owner's Reply · 8 months ago (Nov 18)
Thank you for taking the time to provide a review. We're happy to hear that you've experienced excellent, caring service for many years. We look forward to serving you for many more years to come.
Green Valley, AZ
Basic information, does not push one form of treatment over another...reluctantly told me about the second. Did a full inspection, about an hour, missed an infestation in the opposite side of the house from present one. Knowledgeable, friendly, courteous inspector who worked hard to represent the company.
Business Owner's Reply · 8 months ago (Nov 18)
Thank you for taking the time to provide feedback on the recent service you received. We're sorry to hear that you were less than satisfied with the service you received. One of our manager will be following up with you to learn more about the situation.
Green Valley, AZ
The Technician was great and we did not need a rodent eradication.

The office person Miranda? was quite curt and somewhat rude. We have used Bill's Home
service for years and find the behavior unacceptable.

I had to give her my credit card number over the phone before I could get service. Could I please have a copy of what I was charged?

Thank you!

Romy Angle
Robert Fisk.
Business Owner's Reply · 8 months ago (Nov 15)
Thank you for taking the time to provide feedback on your recent experience with our company. We're glad to hear that you had a very positive experience with your service technician. However, we're sorry that your interaction with our office team member was unsatisfactory. One of our managers will be following up with you to learn more about this interaction as well as to provide you with the information you've requested.