Bill's Home Service Company

Bill's Home Service Company

Bill's Home Service Company

Termite & Pest Control

Green Valley, AZ

4.9 · 1184 reviews
4.9 · 1184 reviews


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  • Bill's Home Service Company - Termite & Pest Control in Green Valley, AZ - Gallery Photo 1
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  • Bill's Home Service Company - Termite & Pest Control in Green Valley, AZ - Gallery Photo 5
  • Bill's Home Service Company - Termite & Pest Control in Green Valley, AZ - Gallery Photo 6

About Bill's Home Service Company

Location

Green Valley, AZ

Services

Termite & Pest Control
Additional Services: Bat Control · Bed Bug Control · Bee & Wasp Control · Bird Control · Commercial Pest Control · Flea & Tick Control · Rodent Control · Scorpion Control · Termite Control · Termite Inspection

Products

Sentricon

Business Hours

Mon -Fri 7:30 to 4:00; 24/7 for emergency services

Payment Options

Visa, Mastercard, Discover, Cash, Check

Years in Business

56

Business Qualifications

BBB - A+ Accredited Business
"WINNER" - 2003 - Business Ethics Torch Award
"FINALIST" - 2012 - Customer Excelence Award
AZ Office of Pest Management license #4320

About This Business

Locally owned and operated since 1964, Bill’s Home Service Company is one of Southern Arizona’s largest providers of Termite and Pest Control services. All technicians are licensed and certified by the state of Arizona and all chemicals we use are registered with the EPA.

Our service driven team is dedicated to developing and providing the most effective solutions and the best service in the industry. Our success depends upon our great team creating satisfied customers who promote Bill’s to people they care about.

1184 Reviews for
Bill's Home Service Company

What people say about Bill's Home Service Company
Professional · 269
Friendly · 183
Courteous · 139
Thorough · 130
Prompt · 124
· Show All
4.9 star average rating (1184 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Sahuarita, AZ
Courteous, professional, thorough. They provided me with the information I needed.
I'd recommend them.
Business Owner's Reply · 15 days ago (Nov 18)
Thank you so much for taking the time to provide a recommendation of our services. We're glad to hear that you received courteous, professional and thorough service from our team and that we were able to provide you with the information you needed. Please let us know if there's ever anything we could do to improve in the future.
Sahuarita, AZ
Immediately came to our property for weed control. Competitive prices, will use this company again.
Business Owner's Reply · 23 days ago (Nov 10)
Thank you for taking the time to provide a review. We're glad to hear that you felt you received great value for our service. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Very happy with the service.
Business Owner's Reply · A month ago (Nov 5)
Thank you for taking the time to provide feedback. We're so glad to hear that you have been very happy with the service you receive from our team. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Technician was very professional and friendly told me what he was looking for and explained every to me.
Business Owner's Reply · A month ago (Oct 20)
Thank you for providing a review of your recent experience with our company. We're glad to hear that your service technician was very professional, friendly and explained the service to you. Please let us know if there's ever anything we could do to improve in the future.
Sahuarita, AZ
I have had Bill,s Home Service going on 3yrs. I have had others, Bill,s is the best. Office staff is always so nice and the ones that come out to my home are great, they answer your questions if you have any.Two to three weeks after the job i see dead bugs out side. Bill,s is the best.
Business Owner's Reply · 2 months ago (Oct 19)
Thank you for taking the time to share your experience with our company with others. We're so glad to hear that you continue to receive excellent service from our team. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Thank you, Danny for on time, efficient termite inspection of our home.

Cal Turner.
Business Owner's Reply · 2 months ago (Oct 12)
Thank you for taking the time to provide feedback. We're glad to hear that your service technician was on time and efficient during your termite inspection. Please let us know if there's ever anything we can do to improve in the future.
Green Valley, AZ
It will be interesting to see if this appears on the review list as it will unfortunately lower Bill's average.
Great employees save for some communication glitches. I have a large locked backyard and repeatedly asked for assistance in obtaining enough advance warning to unlock my gate. The evening before is not an advance warning so often the backyard is missed and they have to return. The last time offered some new challenges. You never learn if the entire yard was done or not until an email arrives. I called the tech to reschedule the yard and left a message. No reply. So I used the website "contact us" to advise the pre-scheduling was still not working. NO REPLY. So it appears it is still my responsibility to have attempted a third time to reach someone who cared!!!
I don't think so. After receiving my bill for the entire yard, I called the office. Cindy was very cordial, but stated company policy. We can't deduct, or advance free services. She wanted me to speak to the owner. What I learned was the owner is very lucky he has employees that will put up with his rational. As his customer service skills are non-existent. His one goal is to prove he is right and acknowledges no fault in the matter. No sense of caring, no empathy, a bottom line guy who needs every buck he makes. Good luck with that one. I will be looking for a more owner friendly company. Your employees are great, it's what keeps you afloat.
Ken.
Business Owner's Reply · 2 months ago (Oct 7)
Thank you for your feedback. We appreciate you taking the time to communicate with us on this matter. We're sorry that we have not met your expectations in this situation. It seems that, despite our discussions regarding this matter, we are having trouble communicating. We would like to follow up again in order to find the best solution to the problem at hand and we hope you'll give us the opportunity to do so.
Green Valley, AZ
Always happy with the service, you folks do a good job.
Business Owner's Reply · 2 months ago (Sep 30)
Thank you for taking the time to provide a review. We're glad to hear that you're always happy with the service you receive from our team. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Excellent service. Prompt, professional and knowledgeable.
Business Owner's Reply · 2 months ago (Sep 29)
Thank you for taking the time to share your experience with our service. We're glad to hear that you received excellent service from our team. Please let us know if there's ever anything we could do to improve in the future.
Sahuarita, AZ
We had Danny come to our home for an annual termite inspection he did a very professional job. He even contacted us on a Sunday to confirm a Monday appointment. Very prompt service. Thanks.
Business Owner's Reply · 2 months ago (Sep 23)
Thank you for taking the time to provide a review of your recent experience. We're glad to hear that your service technician was professional and prompt. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Technician was on time.
Very attentive to my questions
Report was clear and concise.
Business Owner's Reply · 3 months ago (Sep 9)
Thank you for taking the time to provide a review of your recent experience with our service. We're glad to hear that the technician was prompt and informative and that the report was clear and concise. Please let us know if there's ever anything we could do to improve in the future.
Sahuarita, AZ
We were very pleased with the efficiency and with Bill's technicians. They explained everything that they were doing and the reason behind it. They were very patient with all our questions and were very pleasant. We would recommend Bill's Home Service Company to anyone that is having any pest problems.
Business Owner's Reply · 3 months ago (Sep 9)
Thank you for taking the time to provide a recommendation. We glad that received great service from our team and were pleased with our technician's communication and overall level of service. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Danny is the best termite inspector. Always personable. Easy to talk to. We luv bills home service. Great company. Would not use anyone else for our pest control company!!!!
Business Owner's Reply · 3 months ago (Aug 21)
Thank you so much for taking the time to provide feedback. We're so happy to hear that your experience with your service technician and the rest of our team continue to be a positive experience. We look forward to serving you for many more years to come.
Green Valley, AZ
Had our first "treatment" recently and Mark was great! We are not familiar with the desert so his insight was very helpful! He was thorough and very professional. I would highly recommend Bill's Home Service!
Business Owner's Reply · 4 months ago (Aug 19)
Thank you for taking the time to provide feedback on your initial experience with our company. We're glad to hear that your service technician was great and that he was able to answer questions and educate you on some of the new "neighbors" you have in the desert. We look forward to serving you for many years to come.
Green Valley, AZ
Good service. I recommend Bill's.
Business Owner's Reply · 4 months ago (Jul 29)
Thank you for taking the time to provide a review. We're glad to hear that you've received good service from our team and that you'd recommend us to others. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Very well satisfied with Bill’s Home Repair. They rid us of some nasty bees quickly and efficiently.
Business Owner's Reply · 5 months ago (Jul 10)
Thank you for sharing feedback. We're glad to hear that you've very well satisfied with our service and that we were able to quickly and efficiently help with your bee infestation. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Had a hive of bees which entered through my house roof overhang. I got estimates from two local pest control businesses. The estimate from Bill's was $275, the one from another well known local company was $1400. Needless to say I chose Bill's. A friendly guy came out and eradicated the bee's very simply and quickly. After putting up with these critters for a few weeks, later in the afternoon there was FINALLY not a single bee to be seen flying about. I thoroughly caulked up the crack where they had entered and I don't except to have another problem with them again --- at least not in that area of the house. Bill's also had an excellent warranty should the treatment have initially failed. No need for them to come back.

When I bought this house 4 years ago, Bill's did my home inspection which I was thoroughly satisfied with.
Business Owner's Reply · 5 months ago (Jul 9)
Thank you for taking the time to provide a review of your recent experience with our bee service. We're glad to hear that you were happy with the value and results of our treatment. We look forward to serving you again in the future should the need arise.
Tubac, AZ
Excellent service.
Business Owner's Reply · 5 months ago (Jun 30)
Thank you for providing feedback. We're glad to hear that you've received excellent service from our team. Please let us know if there's ever anything we could do to improve our service in the future.
Sahuarita, AZ
Rusty Schaeffer was fantastic identifying our in-house pest issue. He is so experienced that he was able to locate the entry locations and the type of pest very quickly. He also identified other outdoor pest issues we should be aware of. He called the day before to reconfirm our appointment and narrowed down the arrival window, which was very considerate. He arrived on time the day of the appointment. He is very personable, takes the time to explain things, and truly knows his stuff regarding pests. Also, my first introduction to Bill's Home Service Company was when I called the office and spoke to Laura. She took the time to ask all the right questions and then covered the options and costs with me, so there would be no surprises. She is very pleasant and is the perfect person to triage callers pest issues. I appreciate the time she took with me on the phone. I strongly recommend Bill's Home Service Company. You won't find a better Pest Control company, and their prices are very reasonable for the excellent service provided.
Business Owner's Reply · 5 months ago (Jun 30)
Thank you so much for taking the time to provide a review of our service. We're glad to hear that both the office team member and service technician that you worked with were able to provide you with great service. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Very professional. Prompt, courteous & knowledgeable.
Business Owner's Reply · 6 months ago (Jun 10)
Thank you for taking the time to provide feedback. We're glad to hear that you've found our team to be very professional, prompt, courteous and knowledgeable. Please let us know if there's ever anything we can do to improve in the future.
Green Valley, AZ
WAY TOO EXPENSIVE
FOUND AN EXCELLENT REPLACEMENT COMPANY
LESS MONEY GREAT VALUE 2 YEAR WARRANTY
ANOTHER GREEN VALLEY GOUGER!
Business Owner's Reply · 6 months ago (Jun 8)
Thank you for taking the time to provide feedback on our treatment proposal. We strive everyday to provide superior service at a competitive price and we're sorry to hear that you didn't feel our pricing for the services proposed was competitive. We hope the company you chose was able address your infestation effectively.
Tubac, AZ
We are in the process of building a home when had a infestation of bees, we called Bill’s Home Service and they came out the same day and took care of the problem. They were professional and knowledgeable. We plan to use them on a regular basis when we move in. I highly recommend them and I like to deal with local companies.

Kelly A.
Business Owner's Reply · 7 months ago (May 21)
Thank you for taking the time to provide a review. We're glad to hear that we were able to take care of your bee infestation quickly and professionally to make sure you construction didn't get delayed. We look forward to caring for your new home in the future.
Rio Rico, AZ
Buck Grams your tech was on time and polite he answered my concerns and explained the services that are available.
Business Owner's Reply · 7 months ago (May 20)
Thank you for taking the time to provide feedback. We're glad to hear that your service technician was prompt, polite and was able to address your concerns and provide you with service options. Please let us know if there's ever anything we could do to improve in the future.
Tucson, AZ
You guys are great thanks.
Business Owner's Reply · 7 months ago (May 14)
Thank you for taking the time to provide a review. We're glad to hear that our team continues to do a great job for you. Please let us know if there's ever anything that we could do in the future to improve our service.
Green Valley, AZ
The service provided by Bills Home Services was great, I called them on a Thursday for a potential bee problem, they did a thorough inspection. The representative (Jerry) found no evidence of a nest yet, but recommended some remediation be completed to our patio ceiling as there were several areas that would provide easy access to bees. He came and completed the work on Monday, and was very thorough in his work. I would highly recommend this company!
Business Owner's Reply · 7 months ago (May 13)
Thank you for taking the time to provide a recommendation for our services. We're glad to hear that you receive prompt, thorough service from our technician and office team. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Very pleased with the service man, and so far most of the weeds are gone.
Business Owner's Reply · 8 months ago (Apr 13)
Thank you for taking the time to provide a review. We're glad to hear that you were very pleased with your service technician and the service has been effective so far. Please let us know if there's ever anything we could do to improve in the future.
Green Valley , AZ
We recently moved to Green Valley and are pleased with Bill's Pest Control so far. They are professional, punctual and friendly. Looking forward to a long relationship with them.
Business Owner's Reply · 8 months ago (Apr 10)
Thank you for taking the time to provide a review of your initial experience with our company. We're glad to hear that you've been pleased so far. We look forward to serving you for many years to come.
Tubac, AZ
On time, quick and efficient. Very professional.
Business Owner's Reply · 8 months ago (Mar 31)
Thank you for taking the time to provide a review. We're glad to hear that our team was on time, quick, efficient and very professional. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Danny arrived right on schedule and checked out my property thoroughly, inside and out, for termites. He also took time to examine my garage door and advise me of the cause of all the damage (rot).
He was very personable.
Business Owner's Reply · 8 months ago (Mar 30)
Thank you for taking the time to provide a review. We're glad to hear that you received quality service from your service technician. Please let us know if there's ever anything we could do to improve our service in the future.
Sahuarita, AZ
Thanks for your prompt and thorough services! Sue K.
Business Owner's Reply · 8 months ago (Mar 24)
Thank you for providing feedback! We're grateful for the opportunity to serve you. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
thank you for doing a great job everyone that came to the house did a great job and things where done on time.
Business Owner's Reply · 9 months ago (Mar 19)
Thank you for taking the time to provide a review. We're glad to hear that all of our technicians you've worked with have done a great job for you. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Have had Bill's service for 9 years and their service has been uniformly superb. Treatments for termites have always been timely and successful. The technicians are knowledgeable in all facets of pest control. Bill's is the best in pest control. Charlie Stoneback.
Business Owner's Reply · 9 months ago (Mar 17)
Thank you for taking the time to provide a review. We truly appreciate the trust you've placed in us to protect your home for so many years. Please let us know if there's ever anything we could do to improve our service in the future.
Green Valley, AZ
Thanks for the home visit on 02/25/20 and the information you left with us. We have decided to go with another local vendor.

Rich Dohrmann.
Business Owner's Reply · 9 months ago (Mar 2)
Thank you for taking the time to provide feedback. We're glad to hear that you felt you received quality service from our team. We wish you the best in the future.
Green Valley, AZ
Highly recommend Bill’s Home Services! I especially liked the calls before arrival, prompt arrival time, and answered questions. I was surprised by the comment that our home was furnished, so inspection could not be completed entirely. I would think most homes would be furnished.
Professional service technician.
Business Owner's Reply · 9 months ago (Mar 2)
Thank you for taking the time to provide a review. We're glad to her that you've received great service from our team. Also, one of our managers will be following up with you to discuss the comment you referenced from your recent inspection.
Green Valley, AZ
Excellent.
Business Owner's Reply · 9 months ago (Feb 26)
Thank you for taking the time to provide a review. We're glad to hear that you feel you receive excellent service from our team. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Our HOA uses Bill's for our blanket termite policy. We started using Bill's for regular pest control. They do a great job. Our technician is always professional and friendly. They always call the day before to tell you they will be there.
Business Owner's Reply · 11 months ago (Dec 27)
Thank you for taking the time to provide a review of your experience with our services. We're glad to hear that you feel we do a great job and our service technicians are always professional and friendly. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
Very very poor service on pest control and termite control. We had termites 4 times during the time they had the contract. Three of them could have been avoided if they had treated the complete interior of the garage instead of just portions at a time. Their inspections never caught anything it was always us reporting it. The pest control became a joke with their tech doing treatments in less then 2minutes and 30 seconds! They no longer would provide mouse control after we cancelled termite contract as mice were not considered pests I guess.
Business Owner's Reply · A year ago (Dec 23, 2019)
Thank you for taking the time to provide feedback. We're sorry to hear that you feel you've received very very poor service from our team. One of our managers will be following up with you to discuss your complaints with you further.
Tucson, AZ
Good communication with customers & follow up.
Business Owner's Reply · 11 months ago (Jan 2)
Thank you for taking the time to provide feedback. We're glad to hear that you've received good communication and follow up from our team. Please let us know if there's ever anything we could do to improve in the future.
Green Valley, AZ
We have had Bill’s Home Service since 1984 and have always been completely satisfied. They have always responded immediately to our call and taken whatever steps were needed to fix any problem we had.
Jan & Jerry K.
Business Owner's Reply · A year ago (Dec 19, 2019)
Thank you for taking the time to provide feedback. We're grateful for the trust you've placed in us for so many years and we're glad to hear that you continue to be completely satisfied. We look forward to serving you for many more years to come.
Sahuarita, AZ
Your technician arrived within the given window of time and was polite, courteous, and efficient. Thanks.
Business Owner's Reply · A year ago (Dec 19, 2019)
Thank you for taking the time to provide a review. We're glad to hear that you had a positive initial service and that your service technician was prompt, polite, courteous and efficient. We look forward to serving you for many years to come.