Brock Lawn & Pest Control

First time using Brock for my lawn monthly service. 5/27/21 a man came and did the 1st service. He told me that this time he would do weed and insect control. Surprisingly, he seemed done the job very quick. I saw he carried a shoulder tank (not more than 5 gallons) and walked along in a small area of the front yard, did some spot spray. A few minutes later the vehicle was gone. About 30 mins later, received a Service Report by email (actually two emails but same content). It shows 3 materials, 20 gallons each, were used. Just wonder how come he could use totally 60 gallons materials with a shoulder tank and small hand strayer in such as short time? I immediately sent a text message to Jason who came 9 days to estimate the job and sent the contract to me to sign. I asked if this would be a typical way how Brock will do monthly service on my yard for the money? No response so far. Not a good impression from the 1st service experience. Hopefully the serviceman had a good reason for why he did so fast that day, but not in the future. Will see.

Brian did a great job. He is a true professional.

Very knowledgeable and easy to get along with.

Excellent customer service and dependable.

Your person was very professional, seemed to know what was best for our lawn, and also very cordial to speak with. All-in-all, a good experience. Steve and Cheryl Gerlecz.

thank you for getting our inspections done quickly!!

Very professional.

Good service and a nice lawn.

great service and nice employee.

Trent gave very good service and was informative.

He showed up on time and was very pleasant to be around. We collected live samples to try and figure out what this particular "NAT" is. Waiting to hear back now; other than that nothing was really done that I hadn't already been doing. Hoping to find out how to treat the problem which still exists.

J3.

Spoke with Kat and told her the weed application from the prior month was the best since we’d been with Brock’s. That application killed various kinds of weeds instead of just dollar weeds.

Burton.......is the best!

Very pleased with the service .

Very nice technician and did a good job.

Brian is always prompt, professional and so pleasant. Thank you.

Thank you for your service. Your Representatives are always on time, polite and do a good job. We depend on you!! Roy Russell.

Technician was extremely knowledgeable and spent time explaining the issues. Great service. Would definitely recommend them.

Mr. Capps is an outstanding employee for Brock.... he is very thorough with his applications as needed and if by some reason the customer has any questions about said procedures, he takes time to explain what has or will be done before he leaves the residence. If he (Curt) were my employee I would not hesitate thinking if he could do the job he is assigned.

Brock Lawn and Pest Control have been with us for over 15 years. None better. They will go the extra mile if necessary. I look foward to another 15 years as our pest control specialists.

He did not do back yard ONLY because I did not realize the gates had been locked. I’m not sure he did the front yard.... it did not seem like he was here long enough. Could he be sent out again? The north gate IS NOT LOCKED NOW.

Ted was congenial and thorough, as always.

Outstanding service. I recommend Burton for employee of the year.

VERY PLEASED WITH THE PROFESSIONAL ATTENTION I RECEIVE EACH MONTH.

Curt was very professional, very thorough, and very knowledgeable. He had a great personality and was easy to get along with. I would highly recommend Brock Lawn & Pest Control.

Always a great job.

We have had good success with this treatment and the technicians are always professional and couteous.

All is well. Thanks so much. Very quiet and timely.

Mr. Willis was courteous and did a thorough inspection.

He is doing a very good job at trying to help me get rid of the roaches.

Ryan is very helpful and explained how he was going to help me get rid of the bugs.

Resumption of existing lawn service and need to start lawn service at a new address was met with professionalism and a willingness to listen. Mr. Chuck, Trent, Vicky and others completed tasks on time and I appreciate the crew for being responsive to my reqeusts. Thank you for your service.

Mr. Funchess is an excellent person and employee. Goes the extra mile and makes you feel you special, takes time to explain and is very thorough.

Outstanding service.

Chris has been a very good service guy. Also Kelly always gives me a friendly reminder call that he’s coming. I would highly recommend Brock’s to other people. Great customer service.

Best of Bay!!!!

Kyle has been doing our pest control for a few years now. He is always on time, very nice, and professional. He always answers any questions I have and offers great advice. My daughters love talking his ear off when he is here! hahaha.

Kyle was prompt and resolved the problem that I had called about. Kyle always does a thorough job!

I'm finished.

Brock Lawn and Pest Control employees are very friendly, professional, and timely in getting the job done. Sales Associate, Luke, is an asset to your company as he explained the procedure in a way that we could understand. If we need any further lawn or pest control, we will call Brock. Thank you Brock for your excellent service.