Bug Busters, Inc.

Bug Busters, Inc.

Bug Busters, Inc.

Pest Control

Atlanta, GA

4.8 · 581 reviews
4.8 · 581 reviews


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About Bug Busters, Inc.

Locations

Atlanta, GA
Also serving: Charlotte, NC · Chattanooga, TN

Services

Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Bird Control · Carpenter Ant Control · Mosquito Control · Moth Control · Rat Control · Roach Control · Rodent Control · Stink Bug Control · Termite Control · Termite Inspection

Products

Sentricon, Termidor, TAP Insulation, Green Pest solutions, Heat Treatment for bed bugs, K-9 Detection Services, Wildlife Exclusion

Business Hours

Mon-Fri: 8am-5pm; Sat: Appointment only ; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

35

Business Qualifications

National Pest Management Association Member, Georgia Pest Control Association Member, North Carolina Pest Management Association, Tennessee Pest Control Association Member, Georgia Associated Builders and Contractors Member, EPA Partnership Program Member, All employees fully background and drug tested

About This Business

Bug Busters is a family run business that has grown due to its core values of integrity, innovation, accountability, employee development, commitment to our customers, and a commitment to our community and the environment. Today Bug Busters is one the south’s largest and fastest growing family run pest management firms.

581 Reviews for
Bug Busters, Inc.

What people say about Bug Busters, Inc.
Professional · 114
Friendly · 62
Courteous · 55
Great Service · 55
Excellent · 54
· Show All
4.8 star average rating (581 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Weddington, NC
Bob did a great job and he really takes care of us. Y'all take care of him! OK?
Cramerton, NC
Been doing business with Bug Busters for 6 years now. Great company!
Davidson, NC
Before I signed the contract we were promised all kinds of actions regarding evidence bugs in our home and the inspection we would get.
In actual fact the first service took about 15 minutes of actual work time. The representative was more eager to chat. I told him we had evidence of ants in our eaves and he just opened the door to the storage area and threw in some powder with no inspection of the area, he said the interior looked clean, though he made no close inspection, he sprayed the garage and perimeter of our property and left.
We are disappointed with the level of service after the promises made at contract.
Dacula, GA
They were so fast on scheduling my service and Kimberly was awesome at following through with her great customer service.
Atlanta, GA
They came out quickly and were very professional. I will use them again!
Peachtree City, GA
I have been a customer for many years and am very happy with the customer service provided. Recently I opened two new accounts for my rental properties. I would strongly recommend Bug Busters as a pest control company. Thank you for allowing me to participate in your survey.
Ellijay, GA
Hello, could you please change the mailing address on file. New address is 200 Harbor Walk Dr., Suite 125, Punta Gorda FL 33950.
Stockbridge, GA
Always do a good job.
Rock Spring, GA
I had my annual termite treatment performed on June 27, 2019. The tech was not able to check all of the stations due to the fact that he was not given the tools needed to locate all of them. The tech did the best he could but could not find them all. For the fee that was charged, it is not acceptable to have an incomplete treatment performed. He did an excellent job with what he was able to do, but if your company continues to not support their techs with the correct tools, thus resulting in an incomplete treatment, we may need to look elsewhere next year.
Waxhaw, NC
Great service.
Alpharetta, GA
Nice folks but we are not happy customers. I discovered a raccoon living in my attic. It took Bug Busters over a week and a half to come out to address it. The responsiveness is not great, even with being on a service plan. The technician came out patched the hole but was not knowledgeable enough to know the raccoon would return the same night and dig another hole to gain access to its “home”. There is apparently 1 person who knows anything about wildlife and his knowledge seems to be limited. I now have to pay a professional wildlife company to come out and trap the animal. Oh yeah... I did not get any quarterly inspections during my 1 year service plan.
Lafayette, GA
Have been very pleased with Bug Buster's service. Leroy had done an excellent job of keeping us informed to the conditions at our home and what is needed to maintain the good health we have created through their inspection and preventive care.
Kings Mountain, NC
Very considerate and professional.
Atlanta, GA
Great!
Stockbridge, GA
First inspector did not call for appointment as instructed. He inspected without me knowing. Could not find all baits, said he left message to install more, 12 total.

Supervisor came to check behind first inspector. Rang door bell and I was home. He checked crawl space and asked me if I saw any signs of termites. I inquired when the first inspector had showed up as I was not informed. He said he did not know but would set up another inspection while I was home.

Next inspector came. Explained that telephone notice was not on my account. He said he would fix that and add the notification of inspection to the account records. He showed me where new bait stations were to be added around my home. He also did not know that my detached garage is being monitored and protected by bond.

As of this date I have no knowledge of when new bait stations are to be installed around my home and garage.

These folks are nice and polite but the service provided is a bit shy of good. If termites are ever found in my protected buildings, I sure hope there isn't a hassle in the repairs. Not allot of confidence I have right now.
Powder Springs, GA
Not sure?

I never hear from you and am not sure when you last inspected my SentriCom stations, which makes me wonder if the stations are experiencing activity and if your technician has proactively mitigated that activity by adding further treatment.

Furthermore, I have a repair bond with you as well, which would be helpful if someone from your Firm would walk me through that coverage from time to time. In doing so, I think I may sleep better at night.

Unfortunately, if there’s no communications from you to me, as your customer, I have no relationship with your at all. Consequently, human nature is for one to question the value of your service, especially when it leads me feel as though I am simply sending checks to a P.O. Box.

Again, I am not making you wrong, but you did ask me for my for my opinion.

Regards,
Joe S.
Canton, GA
Need to improve on communication with customers. We get a robo call letting us know when the service is being done. Then, on that day, no tech shows up, no call, nothing. I had to call the office to reschedule and was given a new day & time slot. No one showed up so I had to call the office again. This threw off my entire day as I changed my plans according to when the tech was supposed to be here. Plus, we have dogs that need to be kept inside. Would appreciate better communication to know what's going on. May be looking for another pest control company.
Marietta, GA
Bug Busters has serviced our church for several years, and to be honest I have never seen the technician who treats the property as they come during times when the church and fellowship hall are not occupied. We get a report of the service they provided and seem to do a good job. We occasional have ant beds in the yard, but Bug Busters has not serviced them. It's possible that is not part of the contract, but I've not seen the contract to know what services are provided. I would give them an average rating.
McDonough, GA
great service. 5 star.
Chattanooga, TN
I’ve been asking for years of an appointment for inspection. Again this year, no call for appointment. The techs are great but the administration / process does them no favors. I get calls monthly with sales calls but no call to schedule an appointment?
Peachtree Corner, GA
Robo call you are coming certain day do not show. Call and scheduled week later. Happened more than once. If you cannot come every 3 weeks when scheduled. Not pleased.
Chattanooga, TN
Great service.
Atlanta, GA
Mosquito spray does not seem to work on mosquito population in our backyard. Calls for respect are pushed back to next scheduled spray date. We are going through OFF bug spray like crazy. Waste of money.
Stockbridge, GA
Very pleased. The technician was very courteous and professional Thanks.
Canton, GA
Chris Cage is always so helpful and friendly.
Atlanta, GA
Bug Busters is a great service, very professional and always on time for scheduled visits. I am most impressed with their communication - they call, they follow up with emails - I am never left wondering what's going on! Thanks Bug Busters!!!
Decatur, GA
Bug Busters provides a thorough facility treatment.
Newnan, GA
Associate is always friendly and tells us exactly what he will be doibg.
Rock Springs, GA
Michal did a very thorough review.
Acworth, GA
Thanks for the service.
Peachtree City, GA
We absolutely love David! His work is always top notch and we never have any problems.
Loganville, GA
Awesome company. Very professional. Anthony is a great technician. Kudos to him.
Atlanta, GA
Great service. Great results.
Loganville, GA
I was given conflicting info when it came time to get the product I requested. Instead of a simple letter turnover, the pressuring to purchase an unnecessary treatment $399.99 in order to get the letter was quite annoying. No one answered my question as to why I would pay for a treatment for something that was there and your investigator determined might happen in the future due to my fence which does not touch my house.
Chattanooga, TN
Technician very friendly.
Chattanooga, TN
Bug Busters, does an amazing job for my resident and family!!
Really appreciate you all service us!!
Covington, GA
Awesome service!
Roswell, GA
Very friendly!
Peachtree City, GA
We had Dave as our technician in Fayetteville for many years. When we moved to Peachtree City, we signed with Bug Busters again because we were able to get Dave Harmon. It is a welcome reunion.
Charlotte, NC
Happy with our service.