Bugs Or Us

Bugs Or Us

Bugs Or Us

Pest Control

Houston, TX

5.0 · 262 reviews
5.0 · 262 reviews


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About Bugs Or Us

Location

Houston, TX

Services

Pest Control
Additional Services: Bat Control · Bed Bug Control · Bed Bug Heat Treatments · Mosquito Control · Roach Control · Rodent Control · Scorpion Control · Silverfish Control · Termite Control

Products

Organic Pest Control
Bed Bug Heat Treatment

Business Hours

Mon-Fri: 8:30am-5pm; Sat: appointment only; Sun: Closed

Payment Options

Cash, Visa, Mastercard, American Express, Discover

Years in Business

16

Business Qualifications

Featured on KPRC Click2Houston.com

About This Business

At Bugs-Or-Us, we believe in providing you with the best service whether you’re speaking to one of our scheduling agents on the phone or welcoming a Bugs-Or-Us technician into your home during a pest inspection. We offer an extensive range of services that include pest prevention and treatment.

Customer satisfaction is our top priority. Furthermore, we guarantee, license and insure every service that we provide to give you confidence in our ability to resolve your pest problem whether it’s large or small. Our people will treat you, your family and your property with respect.

262 Reviews for
Bugs Or Us

What people say about Bugs Or Us
Professional · 77
Highly Recommend · 49
Friendly · 35
Knowledgeable · 32
Prompt · 25
· Show All
5.0 star average rating (262 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Rosenberg, TX
Great Service, Great People!! On Time, Very Good at explaining what needed done.
Trinity, TX
Very knowledgeable staff and techs. Calvin was very honest and a great person to work with. I look forward to many more great years of service.

Jeff Cover
Whispering Pines Maintenance Director.
Houston, TX
Customer service oriented, professional and knowledgeable; remains as my go-to company for any unwanted pests.
Houston, TX
I would highly recommend bugsorus. They are efficient and curtious.
Houston, TX
stood by their repeat service promise.first treatment was not effective but the follow-ups seemed to take care of the problem. this bed bug problem is a difficult problem but these guys did stand by their follow-ups. I would recommend them. They are a little high, but it finally seems to have worked. Jesus is great as is Eliana (?). Did not try to over sell me or high pressure me.
Missouri City, TX
You guys did good job I was not there but my staff was told me they did great job for reasonable price, keep it up.

Thanks,
Yogi
SummerHill Inn & suites
5719 Hwy 6
Missouri City TX 77459.
Houston, TX
Polite and professional. Would not hesitate to recommend.
Houston, TX
The technician Gary was very courteous, respectful of our home and very knowledgeable of the industry. He informed us on the different infestation and things we could do. I would definitely recommend Bugs R Us to my family and friends.
Houston, TX
I was amazed at the follow-up with Bugs are us. Not only did they come out immediately, but they checked on how things were and then came out again for a follow-up treatment. When the problem was not solved, they came out a third time with the heavy artillery, all for the one price. Do I think they are good? No. I think they are GREAT!!!
Pasadena, TX
I had a problem with bed bugs and they came and solved it. I had a problem again and again the guarantee solved it. We are very happy with the results and would call tem again if need be. The tec was very knowlageable and professional.
Montgomery, TX
They were prompted on getting out to check our house for bed bugs. And very nice and informative on the phone and when Gary came out.
Houston, TX
Great customer service! I was pleased with the individual who can out to inspect my home for bugs. He was thorough and very informative about my situation. I'd recommend this company to everyone.
La Porte, TX
The staff is always friendly and professional, both over the phone and when treating my home. They are also very punctual! The customer service they provide is top notch, retreating if we find spiders without hesitation. Very happy with our choice in bug guys!
Houston, TX
I was very impressed with the very reasonable price. They did a wonderful job. I was very well pleased and will definetly use them again. I liked the fact that they did push you into buying into every 3 or 4 months or so of service. In not doing so, makes me want to use them again.
Houston, TX
I met one of the owners at a small gathering some years ago. Since learning what they do I figured I could give them a shot to support a local business.
Since I've been a loyal customer and referred probably 8 new customers. I'm so pleased with there service and the pest control agents. I can pat my back for deciding on taking a chance with BugsOrus...
Missouri City, TX
I am using Bugs or US for last four years, and I am pleased with their job. They are coming every 3 months, they call to remind is time to spry. If there is any problem between the time the they will come and take care of it with no extra charge. I can relay on them. Is good company using odor free chemicals.
Houston, TX
Just had my first treatment from BugsOrUs. The technician they sent was friendly, professional, clean, and efficient. I haven't seen a single bug in the house since the day after the treatment. The office staff was polite when I called to set up the appointment. After the treatment, I had a question about the invoice, and got an email back nearly instantly, explaining everything and making sure I was completely satisfied; which I am!
Humble, TX
Let me begin by saying first and foremost the firm's immediate attention to detail in assessing my needs within my home and the knowledge of the receptionist taking my service call combined with her honesty of availability I was compelled to utilize them despite the sense urgent need for resolution after having returned home to a new home we'd moved into only days ago but had to leave due to an emergent but major operation. Through her diligence and our exchange, with a bit of patience she was able to get a senior partner to come out the next day and not only evaluate the situation, but also identify the problem within a matter of moments. Though a highly uncommon problem he provided a non-toxic and profound system that would not only corrected that issue, but showed other areas where it might occur. He inspected interior and exterior of our new home and reassured us that if we had any additional concerns or questions he was there and would be happy to assist at any point and time. I cannot tell you how much peace of mind was obtained from this one visit alone. I am humbled, grateful and would gladly recommend them to family, friends, neighbors and even random acquaintances at a moments notice. Thank you for your Excellent Service & Time.
Jersey Village, TX
Always there when you need them, excellent customer service, and they support the military. What else can you ask for!! Highly recommend this company for your pest control related issues.
Houston, TX
Bugs has been a great vendor for all of my pest control needs, for over 5 year. They are prompt, courteous, and easy to deal with. The techs are knowledgeable about what they are doing. In the summer they have late hours too so that you don't have to take off work to meet the tech. Great company with superior customer service.
Sugar Land, TX
Great service. Friendly technicians with a great price. I have used several companies but this one is my favorite!!!!
Houston, TX
Excellent service from service tech "Morgan". He was professional, kind, and informative. I appreciate him and the Company for going above and beyond.
Houston, TX
I really appreciated all the great service and the tech answering all my questions.
Houston, TX
I interviewed several companies before selecting Bugs Or Us and I am glad I chose them. The were on time and their technician Gary did an excellent job. When there was a recurring problem, no questions were asked, they just came out again and took care of the problem.
I highly recommend them and their excellent service.
Houston, TX
The technician did not rush through, he took his time treating affected areas. Great attention to detail, awesome customer service. Answered all my questions. I am extremely satisfied. I highly recommend BugsorUs.
Sugar Land, TX
On time, thorough, great follow up. I highly recommend Bugs R Us folks for home and business too.
Jersey Village, TX
I love love love Bugs or Us. They have always been helpful and informative about bugs I might see or I just don't know what it might be. Customer service is great from the office to the guys who come out and spray. Always providing great service. They have my recommendation!! A++.
Katy, TX
I highly recommend BUGSorUS! They are very knowledgeable and answered all of my questions from the start to finish. Our tech Jesus was very polite. They showed up on time and got straight down to business. He was in and out in no time. The price was very affordable as well. I highly recommend them.

Thank you Elisse for answering all my questions and concerns .
Houston, TX
The guys at Bugs or Us are wonderful and accommodating! They go above and beyond in customer service. They make us feel like more than just their next appointment. They make us feel like family. Thank you for taking care of our home and family.
Houston, TX
Great people to work with an have always provided a fair price and great work. Thanks!
Houston, TX
Calvin gave us individualized service and took care of ALL the details. Our technician Arman was courteous and thorough; we
completely trusted him. Honestly, I was surprised that their fee wasn't higher. HIGHLY RECOMMEND!
Cypress, TX
We needed to remove bed bugs. From the first call and answering all my question, to the actual treatment and giving us plenty information, they had us bug free in no time. Great customer service! I would highly recommend them.
Stafford, TX
Call to retreat and a person was send without any question about it. Very kind and well response.
Houston, TX
Bugs or Us was very professional and helpful. They understand and took care of the issue.
Huffman, TX
Bugs Or Us did a great job treating our property for fire ants. They are very professional, thorough, and punctual. I highly recommend them for pest control.
Jersey Village, TX
Awesome customer service and the technicians are always extremely polite and professional!!! This company will go out of their way to solve your problems and are very reasonably priced! Can't beat Bugs Or Us!!! Love them!
Jersey Village, TX
Bugs Or US is AMAZING!!! They were on time and in and out of our house in no time. Also, the owner as well as the guy that came out (I believe his name was Charles) were so friendly and helpful! Definitely recommend this company!!!!
Spring, TX
Bugs Or Us did a fantastic job They gave me a reminder call for treating my home and came at the appointed time. The young man treated the inside and because it had rained I requested for them to come back for the outside. He said no problem and I did not have to call and remind them; he returned as soon as the rainy days ended. Thank you BugsorUs!
Houston, TX
Best customer experience ever. The technician that came to my home was so polite and we enjoyed meeting him. Look forward to our next service He did an excellent job in servicing my home. I will absolutely recommend Bugs Or Us.
Magnolia, TX
Elissa and the technicians were all great. Great job by all. They were professional, informative and did exactly what they said they would. Thanks to everyone at Bugs or Us!!