Bugs Or Us

Bugs Or Us

Bugs Or Us

Pest Control

Houston, TX

5.0 · 240 reviews
5.0 · 240 reviews


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About Bugs Or Us

Location

Houston, TX

Services

Pest Control
Additional Services: Bat Control · Bed Bug Control · Bed Bug Heat Treatments · Mosquito Control · Roach Control · Rodent Control · Scorpion Control · Silverfish Control · Termite Control

Products

Organic Pest Control
Bed Bug Heat Treatment

Business Hours

Mon-Fri: 8:30am-5pm; Sat: appointment only; Sun: Closed

Payment Options

Cash, Visa, Mastercard, American Express, Discover

Years in Business

16

Business Qualifications

Featured on KPRC Click2Houston.com

About This Business

At Bugs-Or-Us, we believe in providing you with the best service whether you’re speaking to one of our scheduling agents on the phone or welcoming a Bugs-Or-Us technician into your home during a pest inspection. We offer an extensive range of services that include pest prevention and treatment.

Customer satisfaction is our top priority. Furthermore, we guarantee, license and insure every service that we provide to give you confidence in our ability to resolve your pest problem whether it’s large or small. Our people will treat you, your family and your property with respect.

240 Reviews for
Bugs Or Us

What people say about Bugs Or Us
Professional · 71
Highly Recommend · 47
Friendly · 32
Knowledgeable · 27
Prompt · 23
· Show All
5.0 star average rating (240 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Houston, TX
I really appreciated all the great service and the tech answering all my questions.
Houston, TX
I interviewed several companies before selecting Bugs Or Us and I am glad I chose them. The were on time and their technician Gary did an excellent job. When there was a recurring problem, no questions were asked, they just came out again and took care of the problem.
I highly recommend them and their excellent service.
Houston, TX
The technician did not rush through, he took his time treating affected areas. Great attention to detail, awesome customer service. Answered all my questions. I am extremely satisfied. I highly recommend BugsorUs.
Sugar Land, TX
On time, thorough, great follow up. I highly recommend Bugs R Us folks for home and business too.
Jersey Village, TX
I love love love Bugs or Us. They have always been helpful and informative about bugs I might see or I just don't know what it might be. Customer service is great from the office to the guys who come out and spray. Always providing great service. They have my recommendation!! A++.
Katy, TX
I highly recommend BUGSorUS! They are very knowledgeable and answered all of my questions from the start to finish. Our tech Jesus was very polite. They showed up on time and got straight down to business. He was in and out in no time. The price was very affordable as well. I highly recommend them.

Thank you Elisse for answering all my questions and concerns .
Houston, TX
The guys at Bugs or Us are wonderful and accommodating! They go above and beyond in customer service. They make us feel like more than just their next appointment. They make us feel like family. Thank you for taking care of our home and family.
Houston, TX
Great people to work with an have always provided a fair price and great work. Thanks!
Houston, TX
Calvin gave us individualized service and took care of ALL the details. Our technician Arman was courteous and thorough; we
completely trusted him. Honestly, I was surprised that their fee wasn't higher. HIGHLY RECOMMEND!
Cypress, TX
We needed to remove bed bugs. From the first call and answering all my question, to the actual treatment and giving us plenty information, they had us bug free in no time. Great customer service! I would highly recommend them.
Stafford, TX
Call to retreat and a person was send without any question about it. Very kind and well response.
Houston, TX
Bugs or Us was very professional and helpful. They understand and took care of the issue.
Huffman, TX
Bugs Or Us did a great job treating our property for fire ants. They are very professional, thorough, and punctual. I highly recommend them for pest control.
Jersey Village, TX
Awesome customer service and the technicians are always extremely polite and professional!!! This company will go out of their way to solve your problems and are very reasonably priced! Can't beat Bugs Or Us!!! Love them!
Jersey Village, TX
Bugs Or US is AMAZING!!! They were on time and in and out of our house in no time. Also, the owner as well as the guy that came out (I believe his name was Charles) were so friendly and helpful! Definitely recommend this company!!!!
Spring, TX
Bugs Or Us did a fantastic job They gave me a reminder call for treating my home and came at the appointed time. The young man treated the inside and because it had rained I requested for them to come back for the outside. He said no problem and I did not have to call and remind them; he returned as soon as the rainy days ended. Thank you BugsorUs!
Houston, TX
Best customer experience ever. The technician that came to my home was so polite and we enjoyed meeting him. Look forward to our next service He did an excellent job in servicing my home. I will absolutely recommend Bugs Or Us.
Magnolia, TX
Elissa and the technicians were all great. Great job by all. They were professional, informative and did exactly what they said they would. Thanks to everyone at Bugs or Us!!
Houston, TX
This is a great company to use for any pest control. They always respond very quickly and solve any issues I might be having at the apartment complex.
Houston, TX
Were quick to come out and give an estimate and begin work on our property! I highly recommend!
Jersey Village, TX
Very knowlegable personnel, and fast response. I like especially the fact that I did not feel pushed to sign for contracts or pest treatments. I am happy to support a small local business.
Jersey Village, TX
Great customer service! Competitive pricing and the technician is very knowledgeable.
Lubbock, TX
A company that cares about the quality of the job that they are doing for their customers.

And they make sure that it is done well.
Houston, TX
Thank you! Very informative, professional, trustworthy and reasonable. We will use Bugs Or Us for all of our future needs and recommend them for yours.
Houston, TX
The treatment was out of this world. When the truck and trailer pulled up all I could say was omg. The two workers were very professional. The workers were at my home for approximately 7 + hours. I am extremely happy with the service. I pay that I will never see a bedbug again in my life. I highly recommend BugsorUS.
Houston, TX
Charles was very thorough and provided a detailed explanation of our service. We will definelty be choosing Bugs Or Us for our pest services.
Magnolia, TX
Prompt and courteous service, will do business with them again.
Houston, TX
Thank you again,
Always very knowledgable and precessional.
Houston, TX
Got an appointment the very next day. Jesus was extremely nice and very knowledgable. Would definitely recommend!
Houston, TX
I'm very satisfied with my experience with Bugs Or Us.the technician arrived early, seems very knowledgeable and very helpful they would receive my highest recommendation. Thank you.
Jersey Village, TX
Great Service, Quick and right on time. It was my second time to use the company in about 1 1/2 yrs. Affordable, quick and friendly.
Houston, TX
This Easter holiday definitely was a celebration following death. The death of bedbug infestation. Everyone(all of my friends and family)had a remedy for me to get rid of these "devil-made" pests. Nothing worked, including
a pest control company that merely turned out to be "bedbug trainers".. They were trained to play dead until I signed the check, threw out expensive bedding and the warranty expired. After, extensive phone calls and internet research, I stumbled across the Bugs Or Us website. The wording on the website alone immediately "hit home" with answers to many of the questions and frustrating isues I was experiencing. When I called Bugs Or Us and the phone was answered by the owner, I knew that I was in good hands. The technician came out to my home and assessed the problem and presented me with my options that would END the problem, once and for all. Being new to "bedbug infestation", I thought that at first that the treatment sounded expensive for my budget. However, after doing additional research around the Houston area for treatment that would actually solve the problem correctly, I found "Bugs Or Us" to be
a better value than I ever imagined. a nearby neighbor literally spent hundreds more on the same problem recently. After hearing his cost, I was embarrassed to tell him how little I spent.
All in all, Bugs Or Us was very flexible in scheduling a time slot on my day off to send out a very professional technician to treat my home and explain the procedure. Not only would I highly recommend Bugs Or Us for Bedbug treament, I intend to use and recommend them for any and all pest control needs. As value is of the utmost importance these days, I couldn't put a price on the "peace of mind" that I've achieved and would only recommend this company to my family and friends.

Michael A. Taylor.
Magnolia, TX
Was concerned with our situation and helping us get it handled quickly. Staff was very courteous and professional.
Houston, TX
Very professional and helpful! Will contact them again!
Hitchcock, TX
They are awesome do not hesitate to call them is my recommendation.
Willis, TX
BUGSorUS is the one-stop shop and the only solution you'll need for your bug issues.
They are very responsive, professional, and reasonable. You can tell form your fist introduction they have the experience to understand your needs and find the ideal solution.
Spring, TX
My husband and I are first time home buyers, so we did not know anything. Mr. Gary was very professional! He walked me through everything and explained, in detail, what he was looking for and educated me too! Not to mention they squeezed me in on such short notice! I will continue to use their services when needed. I would / will recommend their company to my family and friends. Thank you for making this process so easy and making my family and I feel safe.
Houston, TX
We can highly recommend Bugs or Us. Their treatment methods work and they will discuss options. They will provide as much information as you want. They promptly return calls and everyone we dealt with were professional. No high pressure sales. Fair dealers.

We were, at first blush, reluctant to use Bugs or Us as they are determined non-members of the BBB. Our initial contact was about 2 months ago. But we faced a crisis and after visiting with the owner and his wife separately (and being pleased with their answers and on-line reviews), we elected to engage their BB services. They treated one room (and closet) which took a day. They helped in moving necessary things out of the room and put the large items (mattresses) back, close to in place. They really did get rid of the BB's.

Since then, we have used their home treatment service. We had problems with our long term service provider. After their treatments, we continued to see bugs and I tried to speak to the owner twice to discuss the situation. He refused to return my calls. So, we decided to try Bugs or US. Their quarterly service is about $20 higher than what we last paid our old service provider, but we have had no further bug issues.
Houston, TX
Got a termite inspection done by Gary, I was completely satisfied and he was very thorough and made sure to inform me on everything. I will definitely recommend this company to any friends who are in need of pest control.
Conroe, TX
These people are so amazing and very understanding! Would recommend before any other company!