Bugs Or Us

Bugs Or Us

Bugs Or Us

Pest Control

Houston, TX

5.0 · 214 reviews
5.0 · 214 reviews


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About Bugs Or Us

Location

Houston, TX

Services

Pest Control
Additional Services: Bat Control · Bed Bug Control · Bed Bug Heat Treatments · Mosquito Control · Roach Control · Rodent Control · Scorpion Control · Silverfish Control · Termite Control

Products

Organic Pest Control
Bed Bug Heat Treatment

Business Hours

Mon-Fri: 8:30am-5pm; Sat: appointment only; Sun: Closed

Payment Options

Cash, Visa, Mastercard, American Express, Discover

Years in Business

16

Business Qualifications

Featured on KPRC Click2Houston.com

About This Business

At Bugs-Or-Us, we believe in providing you with the best service whether you’re speaking to one of our scheduling agents on the phone or welcoming a Bugs-Or-Us technician into your home during a pest inspection. We offer an extensive range of services that include pest prevention and treatment.

Customer satisfaction is our top priority. Furthermore, we guarantee, license and insure every service that we provide to give you confidence in our ability to resolve your pest problem whether it’s large or small. Our people will treat you, your family and your property with respect.

214 Reviews for
Bugs Or Us

What people say about Bugs Or Us
Professional · 65
Highly Recommend · 38
Friendly · 31
Knowledgeable · 25
Prompt · 23
· Show All
5.0 star average rating (214 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Magnolia, TX
Prompt and courteous service, will do business with them again.
Houston, TX
Thank you again,
Always very knowledgable and precessional.
Houston, TX
Got an appointment the very next day. Jesus was extremely nice and very knowledgable. Would definitely recommend!
Houston, TX
I'm very satisfied with my experience with Bugs Or Us.the technician arrived early, seems very knowledgeable and very helpful they would receive my highest recommendation. Thank you.
Jersey Village, TX
Great Service, Quick and right on time. It was my second time to use the company in about 1 1/2 yrs. Affordable, quick and friendly.
Houston, TX
This Easter holiday definitely was a celebration following death. The death of bedbug infestation. Everyone(all of my friends and family)had a remedy for me to get rid of these "devil-made" pests. Nothing worked, including
a pest control company that merely turned out to be "bedbug trainers".. They were trained to play dead until I signed the check, threw out expensive bedding and the warranty expired. After, extensive phone calls and internet research, I stumbled across the Bugs Or Us website. The wording on the website alone immediately "hit home" with answers to many of the questions and frustrating isues I was experiencing. When I called Bugs Or Us and the phone was answered by the owner, I knew that I was in good hands. The technician came out to my home and assessed the problem and presented me with my options that would END the problem, once and for all. Being new to "bedbug infestation", I thought that at first that the treatment sounded expensive for my budget. However, after doing additional research around the Houston area for treatment that would actually solve the problem correctly, I found "Bugs Or Us" to be
a better value than I ever imagined. a nearby neighbor literally spent hundreds more on the same problem recently. After hearing his cost, I was embarrassed to tell him how little I spent.
All in all, Bugs Or Us was very flexible in scheduling a time slot on my day off to send out a very professional technician to treat my home and explain the procedure. Not only would I highly recommend Bugs Or Us for Bedbug treament, I intend to use and recommend them for any and all pest control needs. As value is of the utmost importance these days, I couldn't put a price on the "peace of mind" that I've achieved and would only recommend this company to my family and friends.

Michael A. Taylor.
Magnolia, TX
Was concerned with our situation and helping us get it handled quickly. Staff was very courteous and professional.
Houston, TX
Very professional and helpful! Will contact them again!
Hitchcock, TX
They are awesome do not hesitate to call them is my recommendation.
Willis, TX
BUGSorUS is the one-stop shop and the only solution you'll need for your bug issues.
They are very responsive, professional, and reasonable. You can tell form your fist introduction they have the experience to understand your needs and find the ideal solution.
Spring, TX
My husband and I are first time home buyers, so we did not know anything. Mr. Gary was very professional! He walked me through everything and explained, in detail, what he was looking for and educated me too! Not to mention they squeezed me in on such short notice! I will continue to use their services when needed. I would / will recommend their company to my family and friends. Thank you for making this process so easy and making my family and I feel safe.
Houston, TX
We can highly recommend Bugs or Us. Their treatment methods work and they will discuss options. They will provide as much information as you want. They promptly return calls and everyone we dealt with were professional. No high pressure sales. Fair dealers.

We were, at first blush, reluctant to use Bugs or Us as they are determined non-members of the BBB. Our initial contact was about 2 months ago. But we faced a crisis and after visiting with the owner and his wife separately (and being pleased with their answers and on-line reviews), we elected to engage their BB services. They treated one room (and closet) which took a day. They helped in moving necessary things out of the room and put the large items (mattresses) back, close to in place. They really did get rid of the BB's.

Since then, we have used their home treatment service. We had problems with our long term service provider. After their treatments, we continued to see bugs and I tried to speak to the owner twice to discuss the situation. He refused to return my calls. So, we decided to try Bugs or US. Their quarterly service is about $20 higher than what we last paid our old service provider, but we have had no further bug issues.
Houston, TX
Got a termite inspection done by Gary, I was completely satisfied and he was very thorough and made sure to inform me on everything. I will definitely recommend this company to any friends who are in need of pest control.
Conroe, TX
These people are so amazing and very understanding! Would recommend before any other company!
Houston, TX
I have been using the services of Bugs Or Us for a few years now on my rental properties as well as recommending home owners.
We have been exceptionally pleased with the results as well as with the promptness of their services.
Kelly Brooke
EUROPA HOUSTON.
Jersey Village, TX
The technician was very helpful and polite. Did a good job at spraying our entire house.
Houston, TX
These guys are the best. Super friendly and very professional!
Magnolia, TX
Very reliable, affordable, professional, knowledgeable,.
Houston, TX
Fast, friendly and professional. Pest issues can be stressful but they made the process easy and provided several options for preventive care.
South Houston, TX
I was very pleased with Bugs Or Us. The treatment is working and I couldn't be much happier! Especially they are PET FRIENDLY!
Spring, TX
Great on the phone when scheduling and great in person (Jesus) upon receiving the service. Simply put, they're easy to do business with and will use them again.
Houston, TX
Always professional and on time. Even does follow-ups should you need one. Great folks!
Houston, TX
The facts regarding the different services were patiently provided to me. I was given the option of what to choose. They even came back out check that everything was OK so that assisted living complex manager could be advised. I'm very pleased with their service.
Houston, TX
Calvin was knowledgeable, professional and extremely helpful. I would highly recommend him and the company!
Houston, TX
Excellent customer service, on time technician, super patient and informative when giving diagnosis, good prices. I would definitely recommend.
Sugar Land, TX
They took care of a pest problem of mine several years ago. Today I was concerned again. They offered to inspect on the same day. Helped reassure me. They are great.
Houston, TX
I would like to thank you for your attention and readiness to attend our concern. Gary was very efficient in his work, particularly, in his explanation and orientation about what we can do and how thinks work around the bed bugs issues. Congrat for your advertisent that is really very suggestive for clients.
Houston, TX
What a great company!

Super responsive, great customer service!

Highly recommended!
Houston, TX
Great service! Responsive!

We highly recommend Bugs Or Us.
Houston, TX
I was loyal to another extermination provider for 6 years, so I was reluctant about changing providers most recently. I'm glad I did! Owner explained process and what to expect during first initial home visit.
Bugs Or Us Technician arrived on time and was courteous and professional. I appreciate the customer service and I look forward to having Bugs Or US as our home extermination provider for many years to come!
Jersey Village, TX
Today was my first visit from Bugs or Us. The service provider was right on time and performed the exterior spraying service. If all goes well the bugs will remain outside of my house.
Houston, TX
I am a happy customer. Great service. Had a bed bug problem in a rental property. Bugs Or Us took care of the problem. I especially liked the reasonable pricing. Definitely would use them again.
Tomball, TX
Great company. Technician is always very professional and punctual. They get the job done in a timely manner and always have been able to come out on the same or next day. Would highly recommend.
Houston, TX
I called the office for an appointment. Jesus was knocking at my door thirty minutes later. I've been having a big problem with spiders. Jesus literally sweep away the cobwebs on my deck and my grandsons swing set. He sprayed everything. I was truly impressed. Customer Service is #1 with this company. Thanks for a job well done.
Pj Ford.
Jersey Village, TX
Very pleased with the service, price and personnel. Would recommend them highly to all of my neighbors in Jersey Village.
Jersey Village, TX
Hired Bugs or Us for an issue in my kitchen and garage apartment their treatments worked! haven't had any issues since.
Missouri City, TX
Great customer service and very attentive. I've been a customer for years and I'm not changing them.
Houston, TX
Technician came on time. Very pleasant. First time using the company.
Egypt, TX
They were nice and they answered all of my questions.They also scheduled my appointment in a timely manner and the prices were also reasonable.
Denison, TX
I do not know what we would have done without these Professionals to take care of our bug issue...Very Professional, Knowledgeable, They simply addressed all our concerns...Exceptional Customer Service!!!!