Clark's Termite & Pest Control

Clark's Termite & Pest Control

Clark's Termite & Pest Control

Termite & Pest Control

Columbia, SC

4.8 · 9516 reviews
4.8 · 9516 reviews

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About Clark's Termite & Pest Control

Location

Columbia, SC

Services

Termite & Pest Control
Additional Services: Aeration · Ant Control · Bed Bug Control · Bee & Wasp Control · Carpenter Ant Control · Crawl Space Encapsulation · Lawn Care · Lawn Fertilization · Mold & Moisture Control · Mole Control · Mosquito Control · Pest Control · Pest Extermination · Pretreats · Rat Control · Roach Control · Rodent Control · Structural Termite Repair · Termite Control · Termite Inspection · Termite Letters · Water Damage Repair · Waterproofing · Weed & Feed · Wildlife Removal & Exclusions

Products

Sentricon, Termidor, ATMOX Crawlspace Ventilation System, Green Pest Management

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

60

Business Qualifications

BBB A + accredited business
Angie's List Super Service Award Winner
NPMA member
SCPCA member
Entomologist on staff

About This Business

Clark's has an experienced and qualified staff dedicated to serving South Carolina with expertise in controlling termite and pest activity. We have an entomologist on staff with more than twenty years of experience in the structural pest control industry. All of our employees must pass a background check. Our technicians undergo thorough and continuous training to ensure that they are equipped with the latest knowledge and technical expertise to do the job right. The Clark's team is committed to providing you with the safest and best professional service because your satisfaction is our goal.

9516 Reviews for
Clark's Termite & Pest Control

What people say about Clark's Termite & Pest Control
Professional · 1778
Friendly · 913
Thorough · 750
Excellent · 741
Great Service · 709
· Show All
4.8 star average rating (9516 reviews)
Reviews you can trust. All reviews from real customers.
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Irmo, SC
Same issues as many here have stated. Service Tech showed up without appointment and called me to tell me he was coming while sitting in my driveway! I called the office number and told them my annual inspection was not until April and I would schedule before that. Also had not received an invoice as in previous years. Can't get an account setup to look at it cause the system won't let me!! I also got the blanket letter of the price increase. Was shocked when mine went up 33.3%!!! I called around and found a less expensive service, but they will not give me a termite bond without completely retreating the home for over $900.00 What a racket. Wish this company had not been sold off to foreigners. It is sure isn't what it used to be 20+ years ago.
GAFFNEY, SC
Im leaving a one star because you cant leave zero stars. We bought a brand new house last year. The home warranty came with 1 year pest control service. At the end of the one year we did not continue the pest service. We got a call from their office saying they were scheduling a tech to come and remove the bait from the traps that I own. I told the woman to not send anyone because I own the traps and any "tech" on my property would be removed by force. Gotta love the strong arm sales tactics they use when they dont get their way...DONT EVER USE THIS COMPANY.
ELGIN, SC
So far...still work to be done.
BLYTHEWOOD, SC
young man was prompt and friendly.
Columbia, SC
We have been customers of Clark's since we purchased our home over 10 years ago. We used the termite control service, and we never had a problem with that arm of the business. However, when we called the Wildlife division, that was a different story. First of all, service person (Daniel S.) allowed ladder to push on screen, and the screen was ripped all the way across. He never mentioned this. He replaced vent on side of house, and left half of it on the ground. He didn't check the back of house. When he came back, he found a whole near the spigot. Came back to fill it without appointment, so he couldn't get in. When I called to set an appointment, I asked could someone else come out because nothing he did worked. The situation got worse. They told me he was the only (and best) person they had in that division. The lady on the phone said she would check to see who could come out and look at the situation. Also, told me getting rid of rodents was hard (which I thought they are supposed to specialize in). Never heard from them again. Overall, I am extremely disappointed in the level of service we received from this company. I would not recommend using the Wildlife arm of this company. Very disappointing.
BLYTHEWOOD, SC
Daniel is an awesome service technician. He's professional,kind and knowledgeable. He explained in detail the process to get rid of a squirrel issue I had. Within a few hours after he set the trap, a pregnant squirrel was caught. I'm very satisfied with the service. I highly recommend Clark's, especially if you have wildlife problems.
CAMDEN, SC
Please contact me regarding billing. I was charged for a service that was cancelled, due to back to back services.
Summerville , SC
This company is a total rip off, Extremely disappointed in the service. They were great at first then they send me a bill and said they provided inspection. They didn't do an inspection and bill me for one. I have contacted them several times and emailed back and forth with no one taking care of the issue. Do not do business with them. Will be filing a complaint with BBB for shady practices. Letting my neighborhood know of your poor service. Hopefully all will cancel your services.
COLUMBIA, SC
NO I am not! I don't have the words to express how lousy your service has become. I have more weeds than ever. You now spray all shrubs with a pump sprayer vs. a large tank, pump and garden hose. Technicians no longer check in when done. Services are not announced which always helped avoiding problems. The entire point of your service is to avoid problems and not wait until they become a problem. If things don't change quickly, I will terminate service by spring. In addition, I have had no contact about our annual termite renewal. It renewed in November and I paid it even though I have not received an invoice or a call to service the annual inspection.
COLUMBIA, SC
I was satisfied with the installation of the termite stations around my home. The two gentlemen were polite and discussed what was being done.
BLYTHEWOOD, SC
Matthew was my service technician for my annual basic termite inspection. I received a phone call from Matthew stating he could service my home earlier than the expected appointment time. At the time of the call, I was not at home and he stated he would wait until I arrived before he started. That was a plus for me. When I arrived, Matthew was very courteous, understanding, polite, and patient. His was very professional and very detailed when he explained the process. Matthew emailed my report before he left and answered all questions. I would definitely recommend Clark’s to my family and friends or any needing the service. It would be great to have Matthew come back out for my next visit, if possible. Even though the price went up by 10%, I don’t mind paying for service when your service tech is friendly and takes the time to address any issues, concerns, and question.
COLUMBIA, SC
outstanding service friendly tech. Donnie comes here quarterly, and he is the only one we like to have at our home. Donnie should be employee of the year for your company.
ELGIN, SC
After 15 years of service We are very happy.
COLUMBIA, SC
We only have termite service with Clark’s. The service is fine, but the cost is another matter. We received the same blanket email everyone received about costs going up by 10% or more. This is understandable. However, for someone to stop by once a year, tap a hammer around a little and look around with a flashlight the cost increase should have only been 10%. When we received our bill it went up 25%. We have no other choice but to pay it if we want to keep a termite guarantee on our home without forking over a ton for new company to come out and redo everything for a new guarantee. Clark’s must have invested in those new automatic hammers.
ELGIN, SC
The young man did an excellent job and I appreciate him coming on time.
COLUMBIA, SC
Very courteous and customer-pleasing for price paid and services rendered.
COLUMBIA, SC
Good morning, I was pleasantly surprised and happy with what I experienced from Zackery, his professionalism and the way he explained and accomplished his work. What I am not happy with is the fact that when I asked about the termite and bate station, he had no good answer. He said he would check on it when he returned to the office, So far I have not heard anything from CLARKS. Customer service is very important to me,I like to know that when I spend my money on a service, it is worth it. That is one of the reason I left my last company. So so far we are not getting off on the right foot. I would appreciate if some one from your company would get in touch with me about this issue thanks.
ELGIN, SC
Did a great job.
HOPKINS, SC
I have already filled out one rating and sent it.
COLUMBIA, SC
Bret did get it right.
BLYTHEWOOD, SC
Great service from your field techs.
BLYTHEWOOD, SC
The visit to the house was done well.
The notification from the office about the appointment needs improvement.
People need more lead time. Late in the day before the appointment is unacceptable.
Please adjust the notification to at least 3 days before.
BLYTHEWOOD, SC
Service was complete today.
BLYTHEWOOD, SC
Personally I hate these review requests being sent by everyone who provides a service. Your man did his thing, explained what he didn't find, and left. What more can I say?
COLUMBIA, SC
Matt did great job.
COLUMBIA, SC
NO. You were supposed to send me paperwork to fill out, which I did. Then the technician never came and did the service. I called back. The girl apologized and said I needed to fill out paperwork. She sent an email without an attachment. I sent her an email saying this. I HEARD NOTHING. I have not had service for the carpenter bees and I am very disappointed with your company and to be honest, very concerned. I used you for my termite prevention. If I have the same poor level of service, I will go to the television stations.
COLUMBIA, SC
Appears to be going well with getting service 2 days ago.
BLYTHEWOOD, SC
Technician arrived on time and performed her duties quickly and efficiently.
BLYTHEWOOD, SC
Great service as far as the guy that came out to service my place. It’s the customer service people over the phone that weren’t helpful. Got charged my monthly fee of $65 TWICE within 7 days and they said there is nothing they can do about it. No explanation at all on the double charge.
COLUMBIA, SC
Fine so far-first treatment. I will see if the bugs are gone.
BLYTHEWOOD, SC
Brandon is a credit to your company but a reduction in service accompanied by an increase in price compels a reevaluation of my contract with your company.
ELGIN, SC
Good service!
ELGIN, SC
Please ensure you let us know you visited.
COLUMBIA, SC
My service was amazing!
COLUMBIA, SC
I am unable to bring up pictures of inspection on my e mail from Clark's.
COLUMBIA, SC
Excellent service!
On time appointments and technician very efficient.
Thank you.
COLUMBIA, SC
Thanks for the nice report.
BLYTHEWOOD, SC
Please contact to schedule future appointments at phone number 803-260-8661. Thanks.
COLUMBIA, SC
Happy with service - thought I did this days ago.
Columbia, SC
This company has gone down hill. They're a complete scam. I PREPAID for their services. The technicia called me and rescheduled because it was raining and they charged me $100 "for multiple rescheduled" which is total BS. They were rescheduled to come out April 13 when it got past their "window" to show up they said I wasn't scheduled that day I was scheduled for the 14th. I told them no I was scheduled for the 13th and replayed the conversation with them about the appointment because I have an app that records all my phone calls. They still insisted I was scheduled for the 14th. I told them no I was going out of town that morning so they charged me AGAIN for canceling when THEY TOLD ME THEY BOOKED ME FOR THE 13TH AND I EVEN PLAYED THAT PHONE CALL FOR THEM! So.. as I said I prepaid for their service. So why is it that not only do I have cancelation fees but also a 3 dollar late fee coming off my balance every month? So realizing they're a scam I called and asked for a refund for my remaining balance so now I have to dispute the entire 300 from my bank or take them to court. It's ridiculous.