Clark's Termite & Pest Control

Clark's Termite & Pest Control

Clark's Termite & Pest Control

Termite & Pest Control

Columbia, SC

4.8 · 9494 reviews
4.8 · 9494 reviews

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About Clark's Termite & Pest Control

Location

Columbia, SC

Services

Termite & Pest Control
Additional Services: Aeration · Ant Control · Bed Bug Control · Bee & Wasp Control · Carpenter Ant Control · Crawl Space Encapsulation · Lawn Care · Lawn Fertilization · Mold & Moisture Control · Mole Control · Mosquito Control · Pest Control · Pest Extermination · Pretreats · Rat Control · Roach Control · Rodent Control · Structural Termite Repair · Termite Control · Termite Inspection · Termite Letters · Water Damage Repair · Waterproofing · Weed & Feed · Wildlife Removal & Exclusions

Products

Sentricon, Termidor, ATMOX Crawlspace Ventilation System, Green Pest Management

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

59

Business Qualifications

BBB A + accredited business
Angie's List Super Service Award Winner
NPMA member
SCPCA member
Entomologist on staff

About This Business

Clark's has an experienced and qualified staff dedicated to serving South Carolina with expertise in controlling termite and pest activity. We have an entomologist on staff with more than twenty years of experience in the structural pest control industry. All of our employees must pass a background check. Our technicians undergo thorough and continuous training to ensure that they are equipped with the latest knowledge and technical expertise to do the job right. The Clark's team is committed to providing you with the safest and best professional service because your satisfaction is our goal.

9494 Reviews for
Clark's Termite & Pest Control

What people say about Clark's Termite & Pest Control
Professional · 1777
Friendly · 912
Thorough · 751
Excellent · 741
Great Service · 707
· Show All
4.8 star average rating (9494 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Columbia, SC
My service was amazing!
Columbia, SC
I am unable to bring up pictures of inspection on my e mail from Clark's.
Columbia, SC
Excellent service!
On time appointments and technician very efficient.
Thank you.
Columbia, SC
Thanks for the nice report.
Blythewood, SC
Please contact to schedule future appointments at phone number 803-260-8661. Thanks.
Columbia, SC
Happy with service - thought I did this days ago.
Columbia, SC
This company has gone down hill. They're a complete scam. I PREPAID for their services. The technicia called me and rescheduled because it was raining and they charged me $100 "for multiple rescheduled" which is total BS. They were rescheduled to come out April 13 when it got past their "window" to show up they said I wasn't scheduled that day I was scheduled for the 14th. I told them no I was scheduled for the 13th and replayed the conversation with them about the appointment because I have an app that records all my phone calls. They still insisted I was scheduled for the 14th. I told them no I was going out of town that morning so they charged me AGAIN for canceling when THEY TOLD ME THEY BOOKED ME FOR THE 13TH AND I EVEN PLAYED THAT PHONE CALL FOR THEM! So.. as I said I prepaid for their service. So why is it that not only do I have cancelation fees but also a 3 dollar late fee coming off my balance every month? So realizing they're a scam I called and asked for a refund for my remaining balance so now I have to dispute the entire 300 from my bank or take them to court. It's ridiculous.
Columbia, SC
Inspecter was timely, polite and informative.
Irmo, SC
He was the absolute best!! thank you.
Columbia, SC
Terrible communication process on contacting customer regarding payment change and no notification of upcoming scheduled inspection date. Had to call several times. Previous years had no problem. At this point, would not recommend Clark’s.
Blythewood, SC
brandon always provides great and dependable service....does a thorough job....always glad to see him.
Blythewood, SC
No
I have called over the last 2 weeks to cancel I would told the prepaid amount would be used for other services then I was told no it would bow been waiting over a week for a call.
Blythewood, SC
Friendly professional service.
Chester, SC
We are very happy with your service and the tech. He was exceptionally nice.
Columbia, SC
Excellent service and technician did a great job.
Elgin, SC
I would like them to come back since I had COVID they could not get inside. Please ask them to check inside .
Ann Long
43 Abbey Rd
Elgin, SC
PS. I would have rescheduled this if I had known they were coming.
Hopkins, SC
Great customer service and responsive.
Elgin, SC
Always helpful and informative.
North Charleston, SC
The technicians do an okay job. Rose used to be our technician and did a great job. My biggest complaint is that it takes up to three weeks for check payment to clear, that is if they can find it when mailed in. When I call they blame the length of time on Post Office not delivering, delay in the processing of the check. I have had to stop payment on two checks that were lost. Currently, I sent check payment with the technician two weeks ago and check has still not cleared. They want you to pay online, but if they can't process checks, I do not trust them with my information.
Elgin, SC
Fast and timely.
Columbia, SC
Provided good service.
Columbia, SC
Clark's does an excellent job on our termite and pest control.
Blythewood, SC
No, the new person of your company comes and leaves within few minutes without doing what he suppose to do.
Tejas Atul.
Blythewood, SC
My technician was prompt, very nice, and explained everything he was doing! Great first experience with Clark's! Hope it continues!
Columbia, SC
Outstanding service.
Columbia, SC
On time as scheduled. Included interior which was needed.
Elgin, SC
Great!
Blythewood, SC
great job.
Lexington, SC
We have been with Clark's for 5 years and been extremely satisfied. However, since the company was bought out, we have been VERY disappointed. Not only were two scheduled services not met, but when the lawn fertilizer service was done, it was totally inadequate. Then, the termite inspection was not thorough. The technician stated he had checked all outdoor termite bait traps, when he did NOT. Our 14 video cameras outside caught him in his lie. In addition, when the quarterly pest control was done, the new Clark's no longer sweeps the spider webs down around the doors and windows as the original Clark's did. In addition to this, they now charge $9.75 MORE than in the past. The Termite Inspection Contract went up $64.00. We wrote to Clark's about our displeasure and have yet to hear from them. In my opinion this type of customer service will definitely result in their loss of customers. (Imagine this: tried to read their "reviewer terms of use" and got a page not found notice.)
Lexington, SC
Only giving a one star because customer service is horrible! No one answers the phone or responds to voice mail or email messages. Had an email at 3:00 am stating my service will be that day. No one called me to schedule. They no longer do the inside of the house but charge a higher fee to treat the outside for pests. I still have bugs inside. I am Thinking about changing to Terminx since they treat the inside and the outside for less money. They also answer the phone when you call.
My technician Josh was wonderful.
Blythewood, SC
Terrell did a great job at letting us know what he did.
Columbia, SC
I would like to start my review of Clark's termite company by saying that I was highly impressed with the date set for the service to be done and the call that I got from the person that was doing the installation. I had a previous service performed by another company and was so not satisfied with them at all. I returned to Clarks because they were the former termite bond company with the previous owners that had the home. I was not here when they did the service but from what I have seen I am satisfied at this point.
Columbia, SC
Technician was thorough and knowledgeable. Very satisfied with the inspection. Only negative is apparent office staff shortage resulting in very little or no advance notice of inspection. Hopefully that resolves soon.
Columbia, SC
Excellent service and worked well with our schedule.
Elgin, SC
They could not get rid of the small black ants…3 treatments and the ants are still invading my house.
Elgin, SC
Unable to get anyone one the phone to talk to. Did approach a service technician in our neighborhood, but the number he gave me is no longer in service.
Columbia, SC
Great services and suggestions on keeping pests away.
Columbia, SC
You ghosted us and never came to spray inside our house. My mom was home all day. No one wrong the doorbell. This is the second time. We are FRUSTRATED.
Elgin, SC
Approximately two and a half years ago we entered into a termite contract with Clarks termite control. All was well during that time. Recently we signed up for the pest control service. Ryan the service technician came and treated the areas around our home and shed. Both tech's were very polite and thorough. Ryan, on his departure said if we have a continuing ant problem just call the office. Today is the third day in a row I called the office requesting Ryan return due to fact that we still have a ant problem. I have not had any response from the calls. The message said if I wanted faster response to text or e-mail the office. If nobody is going to answer the phone then why do you have it in operation. I wanted to talk to a person not a computer. I am requesting that a live person call me so I can explain my situation. My contact number is 803-206-6545. Respectfully Bob Winde.
Columbia, SC
We did not know someone was coming to our home before we set up an appointment! He came unannounced early in the morning. We did change our email address but you had on file our home address, land line phone number. Also, would like a letter letting us know our cost for this service for the year before the service is rendered. Was surprised that they no longer come inside the home for this yearly inspection...Our first time, a few years ago, termites was found in a bedroom baseboard...If not for this inside inspection, they would have gone without being detected alot longer....