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Clegg's Pest ControlPest ControlAsheville, NC4.0 · 4 reviews
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4.0 · 4 reviews
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Catrina Hudson
Roseboro, NC
Mr.Edward Harvey , is absolutely the guy you need to sevice your home honest kind respectful. Never over stays his welcome. In and out. I recommend this guy for your buggo problems. Please keep him and a good compliment . the best company ive come to know. Ive been with you guy since October im definitely happy with my choice of choosing yall. I will be telling others about your company. And from my family to yours thank you all so much.
Business Owner's Reply · A month ago (Mar 26)
Thank you so much for the wonderful review. Ed is definitely one of our best assets here at Clegg's Pest Control. I will pass along those compliments to Ed and his supervisor. Make sure to let your referral know to mention your name so you get the $30 Customer Referral Discount.
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Carol S.
Sylva, NC
Rick from the Asheville office was sent to my house due to a carpet beetle infestation. I have an allergy to these insects and was miserable with contact dermatitis. Rick informed me that my intense itching was my imagination and I probably had "scabies." He did not do any kind of inspection nor did he attempt to find the source. He claimed the insects were under the insulation, even though he didn't even look. I spent an outrageous amount on new insulation and pesticides without improvement. He recommended a crawl space dehumidifier, saying that would solve the problem. That was lie number two. I agreed to the $2950,00 installation because I was so desperate. The dehumidifier did not help the insect issue at all. Glue traps were brought in to confirm the identity of the insect. When Rick picked them up, he said, " The only bug on here is an ant." The insects were later confirmed as carpet beetles by their entomologist. Pesticides were sprayed in, under and around the house without any improvement. 3 months later, after numerous calls to Clegg's, an entomologist was sent to my house. He was very knowledgeable and I am grateful that I was finally given correct information. He said the problem was in my attic all long and all the other treatments performed did not address the real issue. When I asked why I wasn't informed of this before, he said "Rick probably didn't know." Why send out an employee of a pest control company that doesn't even try to find the problem? I now know that it is Rick's job is to make money for the company even if he has to deceive people to do so. I am very disappointed in this company and angry that I was not only given incorrect information, I bought unnecessary pesticides and was spoken to in a patronizing manner. I plan on using the product suggested by the entomologist and treating the attic myself.
Business Owner's Reply · 10 months ago (Jul 2)
I believe your Google Review got posted twice so I am copying my response here just to be sure you received it.
I would like to apologize for the negative experience you had with Rick Johnson. Clegg's does not believe in recommending services that are not needed. I am going to pass along your comments and concerns to our Branch Manager, Gabe Morrow, so that he can address them with Rick Johnson. Thank you for bringing them to our attention. |
Equinox
HENDERSONVILLE, NC
Clegg's work with my schedule, and all our needs.
Business Owner's Reply · 7 months ago (Oct 10)
Thank you so much for the great review! We appreciate you taking the time to tell others about
your experience with Clegg's. |
George F Hayhoe
FLETCHER, NC
I've been extremely pleased with the responsiveness and quality of service from Clegg's since I first became a customer about 2 years ago.
Business Owner's Reply · 7 years ago (Jul 9, 2018)
Thank you so much for the wonderful review. Glad to hear you are having the best termite/moisture control experience possible with Clegg's. I will pass along your compliments to the branch manager to share with the staff.
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