Clegg's Pest ControlPest ControlDurham, NC4.8 · 846 reviews
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4.8 · 846 reviews
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Yvonne Stam
Carrboro, NC
Excellent, timely, effective service. I highly recommend Clegg's.
Business Owner's Reply · 1 hour ago
Thank you so much for the great review! We appreciate you taking the time to tell others about
your experience with Clegg's. |
Rhonda Carden
Durham, NC
I think the technician that serviced our home a couple of weeks ago was Tyrone. Tyrone was very professional, informative, and pleasant. The job was done with perfection and care. Thank you so much for the service and sending this nice young man to our home. John and Rhonda Carden.
Business Owner's Reply · 15 days ago (Nov 6)
We're delighted to hear that you had a positive experience with our service technician, Tyrone! Thank you for sharing your feedback with us.
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Amy Leeper
Durham, NC
Consistently excellent service!
Business Owner's Reply · 22 days ago (Oct 30)
Thank you so much for the wonderful review and for being a loyal customer of Clegg's Pest Control.
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Justine Sterber
The technician I had was wonderful and went above and beyond. Thank you!
Business Owner's Reply · A month ago (Oct 10)
Thank you for your kind words, Justine!
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Buckley Proper
Durham, NC
Great job and very knowledgeable.
Thank you! Fernanda and Buckley.
Business Owner's Reply · 2 months ago (Oct 3)
Thank you so much for the great review! We appreciate you taking the time to tell others about your experience with Clegg's.
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Penny Rand
Hillsborough, NC
Great work, very professional and everything was done on time. Thank you. I have used cleggs in three of my homes. Always excellent!
Business Owner's Reply · 2 months ago (Sep 12)
Thank you so much for the 5 Stars. We strive to provide the best customer experience possible.
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Vassie White
Durham, NC
He did a great job, explained everything to us.
Business Owner's Reply · 4 months ago (Jul 17)
Thank you for your kind words, Vassie! We appreciate your feedback and are glad to hear that our agent provided you with a professional and knowledgeable experience.
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Deborah Barbour
Durham, NC
Technician was great! Excellent personality and definitely knows his job and how to correct ant problems. In my month visit please send the same technician. (I have been out of town, sorry took so long to respond. Trying to catch up on emails.
Business Owner's Reply · 4 months ago (Jul 17)
Thank you so much for the great review! We appreciate you taking the time to tell others about your experience with Clegg's.
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Carol Schnell
Sylva, NC
Rick from the Asheville office was sent to my house due to a carpet beetle infestation. He is a money maker, not an entomologist. His job is to deceive the customer and sell them items that he knows will not work. I have an allergy to these insects and was miserable with contact dermatitis. Rick informed me that my intense itching was my imagination and I probably had "scabies." He did not do any kind of inspection nor did he attempt to find the source. I was told that if I purchased a crawl space dehumidifier, that would solve the problem. Even though I was skeptical. I agreed to the $2950,00 installation because I was so desperate. The dehumidifier did not help the insect issue at all. Glue traps were brought in to confirm the identity of the insect. When Rick picked them up, he said, " The only bug on here is an ant." The insects were later confirmed as carpet beetles by their entomologist. Pesticides were sprayed in, under and around the house without any improvement. 3 months later, after numerous calls to Clegg's, an entomologist was sent to my house. He was very knowledgeable and I am grateful for him. He said the problem was in my attic all long and all the other treatments performed did not address the real issue. When I asked why I wasn't informed of this before, he said "Rick probably didn't know." Why send out an employee of a pest control company that is not aware of the basics? I am very disappointed in this company and angry that I was not only given incorrect information, I bought unnecessary pesticides and was spoken to in a patronizing manner. I plan on using the product suggested by the entomologist and treating the attic myself. Don't call Clegg's. They are crooks.
Business Owner's Reply · 14 days ago (Nov 7)
I apologize that we did not provide the best first impression. Our technical director, Trey Hinton, who was sent to your home is very knowledgeable and trains our service staff. I will pass along your compliments to Trey and address your concerns regarding your initial visit with the local branch manager in Asheville. Thank you very much for the feedback.
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Jeri van Goethem
CHAPEL HILL, NC
Excellent service.
Business Owner's Reply · 6 months ago (May 14)
Thank you so much for the wonderful review. We strive to provide the best most informed customer experience possible.
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Phyllis Fuller
Reliable, professional, friendly.
Business Owner's Reply · 8 months ago (Mar 19)
Thank you for recognizing our team's friendliness and professionalism!
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Dan Johnson
DURHAM, NC
Very professional and courteous.
Business Owner's Reply · 9 months ago (Mar 6)
Thank you so much for your kind words and for choosing our service. We truly appreciate your support!
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Rosa Burke
KITTRELL, NC
Everything was good.
Business Owner's Reply · 9 months ago (Mar 6)
Thank you for your kind words, Rosa Burke! We appreciate your feedback and are glad to hear that you found our service dependable.
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Jennifer Hollander
DURHAM, NC
Mike and I were VERY pleased with the timely and complete attention to our mouse problem by the service tech, Jamar Paige. He provided a quick initial response and followed up twice within the week, resulting in a quick resolution of no more mice. Mr. Paige was delightfully personable and thorough. Exactly why we are happy to continue our contract with Clegg's. ~Jennifer Hollander.
Business Owner's Reply · 9 months ago (Mar 6)
Thank you for recognizing our technician, Jamar Paige! We will pass along those compliments. Clegg's truly appreciates your continued support.
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Robert Hawkins
CHAPEL HILL, NC
They came anyway after I canceled appointment, but it worked out. The spraying was good, the person who came for the initial assessment was thorough and had good information. A bit too talkative though.
Business Owner's Reply · 9 months ago (Mar 6)
Thank you, Robert! We're glad to hear that our technician was both cordial and knowledgeable.
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Katherine Skinner
My service is excellent and my service technician is always on time and thorough.
Business Owner's Reply · 9 months ago (Mar 6)
Thank you for sharing your experience with us! We're glad to hear that we could assist you promptly and thoroughly.
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Ricky Ayers
CHAPEL HILL, NC
Hard to nail down a schedule but the service was excellent.
Business Owner's Reply · A year ago (Sep 27, 2023)
Thank you so much for the wonderful review. I promise we are working towards making our scheduling process much more customer friendly.
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James Asbill
CHAPEL HILL, NC
The tech was ontime and very nice. Did a good job.
Business Owner's Reply · A year ago (Sep 24, 2023)
Thank you so much for the wonderful review and being a part of the Clegg's family of customers.
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Geraldine Hanna
DURHAM, NC
Very professional and informative worker. Thank you, looking forward to my next treatment.
Business Owner's Reply · 9 months ago (Mar 6)
Thank you so much for the great review! We appreciate you taking the time to tell others about your experience with Clegg's.
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Tara Parker
DURHAM, NC
I had my former property manager and our realtor both recommend Cleggg's. They know their stuff, everyone is very polite and professional. I had an apartment flea situation completely fixed, mouse exclusion for my house, and quarterly bug treatments. Their prices are fair and they do great work.
Business Owner's Reply · 9 months ago (Mar 6)
Thank you so much for the kind words and for choosing our service. We truly appreciate your support!
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Alexine Miller
DURHAM, NC
The service rendered outside must have been very good because I have had lots of bugs coming in my house since service began in August.
Business Owner's Reply · A year ago (Sep 20, 2023)
Thank you for the 4 Stars. We would be happy to service the interior of your home as well to make sure you are not overrun with a pest infestation.
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Marian Atkins
OXFORD, NC
Clegg's group of men were here on time and immediately started working after explaining each process. This family will be using them from now on. They did a wonderful job!
Business Owner's Reply · A year ago (Sep 17, 2023)
Thank you so much for the wonderful review and for being a member of the Clegg's family of customers.
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Jazmin Varela
CHAPEL HILL, NC
Great service. Everyone was professional and kind. Thank you!
Business Owner's Reply · 9 months ago (Mar 7)
We're delighted to hear that you were pleased with the professionalism and work of our technician and team. Thank you for recognizing our dedication to exceptional service!
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John Makowski
PITTSBORO, NC
Most of the cockroach action has been dampened.
Business Owner's Reply · 7 months ago (Apr 29)
John, thank you so much for your kind words and for choosing our service. We truly appreciate your support!
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Katherine Walker
DURHAM, NC
Jamal came to treat our house for bugs. We had mostly German roaches. Jamal identified them. Even showed me where they congregated.
Upstairs he showed the larger roaches colony areas. He was very nice, knowledgeable and hopeful. He is coming back in two weeks to retreat anything if needed. I highly recommend him.
Business Owner's Reply · A year ago (Sep 14, 2023)
Thank you so much for the wonderful review. Jamar is one of our absolute best, outstanding person and service technician.
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Maria Sherburne
BALD HEAD ISLAND, NC
Polite, friendly, professional and efficient. Thank you.
Business Owner's Reply · A year ago (Sep 15, 2023)
Thank you so much for the wonderful review. We strive for 100% customer satisfaction.
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Richard Hodel
DURHAM, NC
Jamar is a wonderful person and does an excellent job or taking of our bugs!
Business Owner's Reply · 2 years ago (Jun 23, 2022)
Thank you so much for the wonderful review. Jamar is one of our best. We are so glad you decided to join the Clegg's family of customers.
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Michelle Footer
CHAPEL HILL, NC
Technician Michael was very informative and knowledgeable and saw immediate improvement in mosquito control at our home. Highly recommend Clegg's!
Business Owner's Reply · 9 months ago (Mar 7)
We appreciate your kind words, Michelle! Thanks for acknowledging Michael's great work!
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Constalina Alston
LOUISBURG, NC
The gentleman who came out to do the service was awesome. He was pleasant and knowledgeable. He explained everything to my mother- in- law. He even gave her suggestions on how to keep the bugs away. Awesome guy.
Business Owner's Reply · A year ago (Sep 12, 2023)
Thank you so much for the wonderful review. Could not agree with you more, Warren Newton is one of our absolute best. Love him so much.
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Caroline Peter
CARRBORO, NC
I am very satisfied with the service I received from Clegg's. The technician arrived within 15 minutes of our scheduled appointment time frame, did a thorough inspection inside and outside, and explained the issues found and the treatments used. It has been a pleasant experience working with a reliable local business.
Business Owner's Reply · A year ago (Sep 12, 2023)
Thank you so much for the wonderful review. We strive to provide the best customer experience possible.
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Florence Nash
DURHAM, NC
Good service, nice people to work with.
Business Owner's Reply · A year ago (Sep 12, 2023)
Thank you so much for the wonderful review and for being a valued member of the Clegg's family of customers.
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Jeffrey Wheeler
DURHAM, NC
great service.
Business Owner's Reply · 8 months ago (Mar 12)
Thank you so much for the great review! We appreciate you taking the time to tell others about your experience with Clegg's.
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Stacey Phipps
STEM, NC
Tyrone was friendly knowledgeable and helpful. Great job!
Business Owner's Reply · A year ago (Sep 7, 2023)
Thank you so much for the wonderful review. Tyrone is one of our best.
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Canterbury House
ROXBORO, NC
We are constantly finding bed bugs in the same rooms. Your employee is very nice and professional but something is not working with the chemicals you'll are using.
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Mark & Gail Clark
DURHAM, NC
The technician was very nice. I have spotted more pesky ants but knew i was on he monthly and yall would be back before long!
Business Owner's Reply · A year ago (Sep 4, 2023)
Thank you so much for the wonderful review. Ants can definitely be hard to get rid of. Remember you can have one free callback between monthly services if needed.
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Aleta Glover
ROXBORO, NC
Didn't do all that I expected to be done, only went half under crawl space. He did spray and put down some stuff for rodents.
Business Owner's Reply · A year ago (Sep 1, 2023)
Thank you so much for the review and feedback. I will pass along your comments to the service technician to make sure we are doing a thorough service on every visit.
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Jillian Whitlow
TIMBERLAKE, NC
Wonderful communication and great customer service. Knowledgeable and committed.
Business Owner's Reply · A year ago (Aug 31, 2023)
Thank you so much for the wonderful review. We strive to provide the best customer experience possible.
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Zach Hutchinson
DURHAM, NC
Prompt service, eager to explain, willing to help! Thanks!
Business Owner's Reply · A year ago (Aug 29, 2023)
Thank you so much for the wonderful review, and for being a value member of the Clegg's family of customers.
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Peter Enchelmayer
CHAPEL HILL, NC
We’ve been very happy with Clegg’s monthly service since 2006…and the response for a specific issue (usually the March of the ants) is excellent.
Business Owner's Reply · A year ago (Aug 28, 2023)
Thank you so much for the wonderful review. We strive to provide the best customer experience possible.
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Susan Garrett
CHAPEL HILL, NC
If I could leave more stars for Jamar's professional and effective service, I gladly would! He understands my house, the pests I need to control, and how to manage it all. Clegg's is lucky to have such a knowledgeable, polite, punctual, and friendly technician on their team. His can-do attitude is a breath of fresh air! I ask (well, beg) for Jamar every time I call, which isn't often because he does such a great job understanding my pest problem and doing everything he can to control it. Somebody give this man a raise!!!
Business Owner's Reply · A year ago (Aug 26, 2023)
Thank you so much for the wonderful review. I could not agree with you more, Jamar is an outstanding technician and person. I will pass along all of your wonderful words to Jamar and his supervisor.
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