Colonial Pest Control

Colonial Pest Control

Colonial Pest Control

Pest Control

Worcester County, MA

4.8 · 1985 reviews
4.8 · 1985 reviews

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About Colonial Pest Control


Worcester County, MA
Also serving: Essex County, MA · Middlesex County, MA · Norfolk County, MA · Suffolk County, MA


Pest Control
Additional Services: Bat Control · Bee & Wasp Removal · Carpenter Ant Control · Exterminator · Fly Management · German Roach Control · Mice · Nuisance Wildlife Removal · Pantry Pest Control · Pavement Ant Control · Pest & Termite Control · Rodent Baiting And Trapping · Termite Protection & Warranty · Wildlife & Exclusion



Business Hours

Monday through Friday · 7:00AM to 7:00PM Saturdays · 8:00AM to 2:00PM

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business


Business Qualifications

State Certified Technicians

About This Business

Colonial is one of the largest and most sought-after pest control companies in central and eastern Massachusetts, southern New Hampshire and southern Maine. Since 1984, Colonial has been providing effective, low-cost protection from pests for residential homeowners. Today, we have more than 10,000 satisfied residential customers under contract for preventative maintenance.

1985 Reviews for
Colonial Pest Control

What people say about Colonial Pest Control
Professional · 500
Knowledgeable · 299
Thorough · 230
Friendly · 224
Excellent · 219
· Show All
4.8 star average rating (1985 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Oxford, MA
Prompt, professional and courteous service. Time will tell on effectiveness of treatment.
Leominster, MA
Excellent service. Conscientious and thorough.
Gardner, MA
Very happy with the service. Looking forward to not having pests in the house! Thank you for your help!
Westminster, MA
I was very happy with the technician that came to my home. He was very pleasant and professional. I appreciate that he put boodies on his shoes and wore a mask.
Worcester, MA
I am extremely pleased to report that Colonial Pest Control Inc. gave my wife and I a stellar customer experience from the moment we called to the moment this review has been authored, and I do not expect any problems to crop up. Even if they do,. we have the assurance (in writing!) from the company that follow-ups are free.

We considered going with another major company in the city but in all honesty their phone call interaction was dodgy at best. My wife was quoted for a full year service and was not given a breakdown of what that would include, or any other options, and certainly was never encouraged to know that the work would be backed up with a guarantee.

I know our standards are high... Truly I do: we can be dicks, because we are constantly on top of our email for work (we work in education), so we expect similar top-notch communication. The other major companies in the city did not deliver, but Colonial DID!

Both on the phone and in person during the initial inspection, the representatives were patient, clear, articulate, and did NOT rush. Instead, they answered all questions, went through all treatment options, and made sure we'd be happy with the service selected.

We opted for a treatment now, with the understanding that (provided the service was quality) we'd have another service later on in 6 months. The MS data sheets were IMMEDIATELY passed along upon request, too, which is critical given that we own three cats. We paid $195 for a full service that covered spiders, ants, ear-wigs, and much more. We'd had spider and ear-wig problems, but since last week's application we've not seen a SINGLE critter!

Colonial: thank you for your outstanding service. It's a relief to know that some companies still do business the honorable, old-fashioned way: you were more concerned with our positive experience than your profit.

I will recommend you to anyone.
Lancaster, MA
Installing protection for the home was efficient and effective when done last year. Expectations are for the same results. Installer was courteous and on time.
Haverhill, MA
Looks good.
Haverhill, MA
The technician was knowledgable, considerate, and caring.
Wrentham, MA
Professional interaction with rep, I felt we had a truthful conversation and good advice.
Andover, MA
I was very happy with how thorough our technician was.
Boxford, MA
Chestnut Hill, MA
Need to wait and see results however your service guy, (I apologize for not remember his name) was really friendly and knowledgeable. I would use your company again just because of the way he handled the account/house and mice situation. Thanks, Bobby Murphy.
Leominster, MA
Service was excellent. Showed up on time and explained the issues as well as the corrective action. No more mice. Thanks for such a great job.
Worcester, MA
Fast service, reasonably priced, very professional.
Shrewsbury, MA
Colonial Pest Control did a great job and were very pleasant to deal with. We haven't had a sign of a mouse since they came! Thank you! Kathleen.
Newton Center, MA
It was myfirst appt with Pest control.
Very good experience. Polite, and professional.
Natick, MA
I don’t know yet, it’s been less than a week
I know mice have used our heating system as a highway system and I’m not sure much was done there.
Methuen, MA
The service man was polite and seemed thorough. He said that we might have a rat problem as well and he was right. Please respond as soon as possible 🙏 to help us. Thank you.
Dunstable, MA
Excellent service However need traps in attic and cellar loaded up Forgot to tell the tech when he was here.
Littleton, MA
Great service. Our mice are gone! Thank you.
Arlington, MA
Everyone I've ever dealt with at Colonial Pest, either in person or on the phone, is one of the nicest people I've ever met. (This is not something I ever expected to say about a pest control company.) They are incredibly helpful and informative, reasonably priced, and effective. I highly recommend them.
Concord, MA
I feel you grossly overcharged for the service provided.
Dudley, MA
They are always very nice and will answer any questions. And the spring and summer maintenance keeps our home free of pests.
Worcester, MA
Great customer service. Very friendly members.
Topsfield, MA
No mice so I am happy!
Mendon, MA
As always very professional and ALWAYS ready to listen to the customer!
Very Satisfied,
John Gannett.
Framingham, MA
they are really responsive and very professional!!!!
Leominster, MA
I am very satisfied .,Colonial Pest Control do an excellent job!!!!I would not hesitate to call them again!!thanks.
Acton, MA
The colonial pest control service person who came to our house was very knowledgeable and provided safe and good service.
Fitchburg, MA
very professional and so far no mice.
Somerville, MA
We were. Dry happy with the performance and with the employees Performs e, scheduling.
We have to wait to see how effective the treatment t will be. We had seen three moths, but they may be just survivers.
Leominster, MA
Excellent and thorough job!!! Came between the times they said they would. Hoping this helps start the control of the mice issue our house has. Thank you.
Sudbury, MA
Very good service, responsive and clearly trained and knowledgable.
Dunstable, MA
Very pleased with Colonial pest! Already no bee's, after only one day. Caleb was fantastic, he was very patient with me, explained everything, and was calm & professional.
Methuen, MA
I am very pleased with the service i received on Tuesday of this week. I had referred my son to you as well.
Sherborn, MA
Had a great experience with Eric! He plugged up any potential holes/cracks where there was a chance of mice and other pests from coming into my house. He also removed all the wasps nests that we saw and sprayed to prevent any more from forming. Would definitely use Colonial Pest Control again!
Tewksbury, MA
I asked your technician a few questions. She was awesome!! I showed her an area of concern, and she immediately identified it as carpenter bees. I also asked about treatment for mice because we have had problems in the past. She took care of that as well. I would give her 10 stars if I could!
Maynard, MA
I am very happy with the service.
Concord, MA
The inspection and subsequent extermination were carried out in a professional, friendly, and respectful manner; and there were no chemical odors that we could detect when we returned. I was concerned when our cat seemed to be feeling sick a day or two later and behaved unusually. It seems to have passed and I think we have another explanation for that. I did read online, however, that one of the ingredients of the spray, pyrethrin, is known to have toxicity for cats (although not for dogs). The bite-like itchy red blotches on my body continued after the treatment. I have been dealing with that by large scale washing and replacing clothing and thorough vacuuming. We could have been better prepared for this. I think it is now under control, but has caused stress.
Newton Center, MA
I had contacted Colonial because I had a mouse problem. James, the technician came and assessed the situation. He closed up any openings that the mouse may have used to enter my house and left a trap. The next day we found the mouse in the trap. James later returned to replace the trap and leave a few more. Service was thorough, professional and pleasant. Would absolutely, use them again.