Colonial Pest Control

Colonial Pest Control

Colonial Pest Control

Pest Control

Worcester County, MA

4.8 · 2018 reviews
4.8 · 2018 reviews

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About Colonial Pest Control


Worcester County, MA
Also serving: Essex County, MA · Middlesex County, MA · Norfolk County, MA · Suffolk County, MA


Pest Control
Additional Services: Bat Control · Bee & Wasp Removal · Carpenter Ant Control · Exterminator · Fly Management · German Roach Control · Mice · Nuisance Wildlife Removal · Pantry Pest Control · Pavement Ant Control · Pest & Termite Control · Rodent Baiting And Trapping · Termite Protection & Warranty · Wildlife & Exclusion



Business Hours

Monday through Friday · 7:00AM to 7:00PM Saturdays · 8:00AM to 2:00PM

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business


Business Qualifications

State Certified Technicians

About This Business

Colonial is one of the largest and most sought-after pest control companies in central and eastern Massachusetts, southern New Hampshire and southern Maine. Since 1984, Colonial has been providing effective, low-cost protection from pests for residential homeowners. Today, we have more than 10,000 satisfied residential customers under contract for preventative maintenance.

2018 Reviews for
Colonial Pest Control

What people say about Colonial Pest Control
Professional · 506
Knowledgeable · 303
Thorough · 232
Friendly · 228
Excellent · 221
· Show All
4.8 star average rating (2018 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Haverhill, MA
The people are nice and professional however. I still have a problem I haven't seen any change in my issue. So not money well spent.
Worcester, MA
I had an appointment scheduled with Eric. During the process of selling the inspector found a minor mice issue. I called not knowing what to expect. Eric was thoughtful about answering all of my questions. He went above and beyond to ease my nerves but also educate me about the process. Upon inspecting the attic, he noticed a larger hole in the window vent made by a squirrel. He immediately told me about it and went out to his truck to get some tools and screening to fix the issue properly. I knew this issue needed to be fixed but I did not have the resources to do so (tools, supplies, and a ladder). He fixed it in a few minutes. He spent about an hour and a half going through the entire house inside and out making recommendations and inspecting. He set several mice bait traps up and screwed traps that were visible into the wall so they couldn’t be touched by a child or pet. This appointment was also on a Friday afternoon when most people would be in a rush. He also let me know that the new home owners can request an inspection once the snow melts. Great job overall. I was very happy.
Holden, MA
I'm very happy with Colonial pest although the rate seems a bit high.
Holliston, MA
Quick response and efficient work. This is our second time working with Colonial and we have been pleased.
Beverly, MA
Very happy with the service we’ve received! Justin was extremely thorough. I now already feel like our mouse problem is under control after only a couple of weeks! Thank you.
Worcester, MA
Excellent service in a timely manner ! So far so good!
Hopkinton, MA
We saw few mice in the basement and the garage. Colonial pest did an awesome job. They showed us their entry points and closed them also made us knowledgeable about how to keep them away. Their representative was super friendly and very understanding. Definitely recommended.
Winchester, MA
Richard was extremely knowledgeable, friendly and professional. My husband and I were both very impressed!!
Maynard, MA
The Colonial tech that came to our house for the mouse mitigation was great. He was friendly, efficient and asked the right questions. We'll have Colonial out again and recommend them to anyone in need of pest control.
Salem, MA
It's only been a couple of weeks. Things seem to be a lot better
I will post again in a couple of weeks.
Wayland, MA
So far ... so good. No evidence of any rodents left behind and traps are sitting untouched.
Auburn, MA
The tech was very knowledgeable and pleasant to work with. I look forward to continuing your services.
Framingham, MA
You guys are genius! We did everything...closed off all openings, put down have a heart traps, bait stations, onion, red pepper, name it but the tiny mice prevailed. You came and did your thing for cheaper than any other service. The problem wasn’t solved instantly but it slowly decreased and now...knock on sign of even one mouse in the house. Effective treatment, reasonable price and friendly service.
Topsfield, MA
Justin was very through and took the time to explain what was done.
Chelmsford, MA
I discovered an issue with Powder Post Beetles in my old colonial era home. I checked around and identified Colonial Pest Control for its many high customer ratings for the treatment of homes for Powder Post Beetles and/or Termites. I made an appointment and Colonial sent out a Technician Justin Cannatelli who was well informed on various types of wood infestations and the methods of treatment. I contracted Colonial and they arranged a date to meet my needs. Justin arrived on time, quickly got to work and completed the treatment within the timeframe discussed. I inspected the cellar beams and found the treatment was complete and all work materials had been removed as planned. I had not previously used a pest control company but I am completely satisfied with the services provided by Colonial Pest Control and will definitely call them in the future should I ever again need their services.
Revere, MA
We still have mice. Ive contacted customer service and they’re supposed be back this coming Monday.
Shrewsbury, MA
I was very happy to have chosen Colonial Pest ! I had called John in Northboro and he was very helpful.
He booked an appointment for me on the next day with Eric. Eric was wonderful and very knowledgeable.
He explained the process of Eliminating the mice from my home and what to expect. He also suggested what
Products to clean with. Eric did a very through inspection of my game and found where they were most likely
Entered the house. He secured that area, put traps where needed and helped me dispose of the mess made
By the rodents. I was so relieved!
I am very grateful for the fast and wonderful service! Sandy J.
Wellesley Hills, MA
Great job inspecting our house and making quick fixes to stop rodent from getting into our house.
Worcester, MA
Hello Colonial Pest:

The initial complaint was that after having the house fully insulated we started hearing mice activity in the ceilings over the living room,dining room, pantry. The latest activity seems to be in a new area, the kitchen ceiling by the back door. As far as I can tell, I don't know where our mice bait stations are specifically located, except that our technician placed some in the attic, and some in the basement. Are the bait stations doing what they were intended to do? I do not know. I frequently look around for mouse droppings and have not found any. Today, I will be exploring some more of the pantry room and around the dishwasher and kitchen sink for any evidence of mice.

UWe have a zero balance with you. Would you please drop off some strips of copper meshing?

I will stuff any cracks I discover when I explore the pantry and kitchen.

Do you have any other recommendations?

Tom Ward
5 Boyce St
Worcester, MA 01603-2204
Cell: 508-340-1790.
Worcester, MA
Very professional on time and very reasonably with the price thank you so much.
Northborough, MA
Eric was very good. He explained was on time took the time to explain a lot about mice and the mitigation steps he was taking.
Tewksbury, MA
Great consultation, haven't heard or seen any mice in the house since the service.
Framingham, MA
excellant !!!Zach is the very best. THX.
Hopkinton, MA
Very thorough job and professional company to work with.
Harvard, MA
Colonial tech arrived on time and gave clear outline of his work and what to expect in the future. Looking forward to the results.
Tewksbury, MA
Tech and office personnel were amazing. Explained everything that would and was happening through out. Gave ideas on how to prevent future visits. Would 100% recommend.
Brookline, MA
Your service over many years has been excellent. At this point, we needed an inspection for a refinancing.
Fitchburg, MA
Shrewsbury, MA
Conducted business very professionally and followed up the next day to be sure everything was satifactory.
Salem, MA
Setting up an appointment was easy, the technician was prompt and explained the process well ... still waiting for a followup report on what was found.
Jeff Elliott, Salem, MA.
North Billerica, MA
Took care of things quickly and for a reasonable fee. I would definitely recommend for pest control.
Winchendon, MA
The technician Anthony arrived propmtly on time and was very professional. He identified areas of mouse activity and placed bait stations there. Also went around the foundation to plug up any possible entry points. Haven't heard or seen anything since! Would recommend.
Oxford, MA
Prompt, professional and courteous service. Time will tell on effectiveness of treatment.
Leominster, MA
Excellent service. Conscientious and thorough.
Gardner, MA
Very happy with the service. Looking forward to not having pests in the house! Thank you for your help!
Westminster, MA
I was very happy with the technician that came to my home. He was very pleasant and professional. I appreciate that he put boodies on his shoes and wore a mask.
Worcester, MA
I am extremely pleased to report that Colonial Pest Control Inc. gave my wife and I a stellar customer experience from the moment we called to the moment this review has been authored, and I do not expect any problems to crop up. Even if they do,. we have the assurance (in writing!) from the company that follow-ups are free.

We considered going with another major company in the city but in all honesty their phone call interaction was dodgy at best. My wife was quoted for a full year service and was not given a breakdown of what that would include, or any other options, and certainly was never encouraged to know that the work would be backed up with a guarantee.

I know our standards are high... Truly I do: we can be dicks, because we are constantly on top of our email for work (we work in education), so we expect similar top-notch communication. The other major companies in the city did not deliver, but Colonial DID!

Both on the phone and in person during the initial inspection, the representatives were patient, clear, articulate, and did NOT rush. Instead, they answered all questions, went through all treatment options, and made sure we'd be happy with the service selected.

We opted for a treatment now, with the understanding that (provided the service was quality) we'd have another service later on in 6 months. The MS data sheets were IMMEDIATELY passed along upon request, too, which is critical given that we own three cats. We paid $195 for a full service that covered spiders, ants, ear-wigs, and much more. We'd had spider and ear-wig problems, but since last week's application we've not seen a SINGLE critter!

Colonial: thank you for your outstanding service. It's a relief to know that some companies still do business the honorable, old-fashioned way: you were more concerned with our positive experience than your profit.

I will recommend you to anyone.
Lancaster, MA
Installing protection for the home was efficient and effective when done last year. Expectations are for the same results. Installer was courteous and on time.
Haverhill, MA
Looks good.