Dry-ConceptsCarpet Dry CleaningDavie, FL4.8 · 155 reviews
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4.8 · 155 reviews
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Macdonald West
Coral Gables, FL
Jeffrey was very professional and did an excellent job cleaning our carpets.
Business Owner's Reply · 9 days ago (Oct 4)
Thank you for reaching out about your recent experience. Its feedback like yours that helps us continually improve our service. We hope you'll continue to be one of our valued clients.
Best Regards Michael Sr. Pres. |
Ms Susan Lord
Fort Lauderdale, FL
On time excellant lob
Carpets look so much betterdried fast.
Business Owner's Reply · 13 days ago (Sep 30)
We appreciate you taking the time to let us know how we did and we share these comments with the whole company once a month. We look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Jane Address
Riviera Beach, FL
I’m very pleased with your service which I’ve been using many years. The technician was wonderful. Very professional and very polite. Thank you.
Business Owner's Reply · 13 days ago (Sep 30)
Jane thank you so much for taking the time to let us know how we did. We appreciate your continued trust in our company to take care of your needs through the years and look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Raquel Rodriguez
Plantation, FL
Excellent work! Jeff did a great job, and my red sofa looks brand new after cleaning, so are the dining room chairs. I will recommend it to my friends and neighbors. Raquel.
Business Owner's Reply · 17 days ago (Sep 26)
Thank you so much Mrs. Rodriguez for taking the time to let us know how we did. We will definitely share your comments with Jeff to emphasize on a job well done. We appreciate your business and look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Linda Leeds
Miami, FL
I was very happy with the service provided from Dry Concepts. Jeffery was very professional and did an excellent job.
Business Owner's Reply · A month ago (Sep 18)
Thank you so much for taking the time to let us know how we did. We look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Eileen Butler
Coral Gables, FL
Excelllent service.
Business Owner's Reply · A month ago (Sep 10)
Mrs. Butler thank you so much for taking the time to let us know how we did. We look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Eric Estelle
Pompano Beach, FL
Best carpet cleaning company. NO DOUBT ABOUT IT.
Business Owner's Reply · A month ago (Sep 9)
Thank you so much for the kind words. We look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Dr. Norman Talpins
Davie, FL
We were very pleased with the whole experience, especially with Jeff. He had told us we’d be sent a proposal for cleaning of our drapery, so please send us one. If we decide to go ahead with it, please send him to do the work.
Business Owner's Reply · A month ago (Sep 9)
Thank you so much for letting us know how we did. The proposal for the drapery cleaning has been sent and we look forward to being of service to you in the future.
Best Regards Michael Sr. Pres. |
Ramanuja Iyengar
Pembroke Pines, FL
We are very pleased with the carpet cleaning.
Business Owner's Reply · 2 months ago (Aug 14)
Thank you for reaching out about your recent experience. Its feedback like yours that helps us continually improve our service. We hope you'll continue to be one of our valued clients.
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Vicky Tourville
North Palm Beach, FL
Dry Concepts did a superb job with cleaning my carpet. I will definitely use their service any time I need this done!
Business Owner's Reply · 2 months ago (Aug 7)
Vicky thank you so much for taking the time to let us know how we did. We appreciate your business and look forward to being of service in the future.
Best Regards Michael Sr. Pres |
Barbara & Martin Rose
Miami, FL
As a first time user I was very pleased with Jeffrey's work . However, due to the shades of off white I will be having him return as some areas were missed. I also will include additional pieces to be done for the first time. The person I spoke to was Ann and she too was extremely helpful.
Business Owner's Reply · A month ago (Sep 9)
We appreciate the feedback and have been back to your home to touch up the Haiton cotton sofa. A little more treatment to the fabric did the trick. We were also glad to do the one little pillow at no charge since we were already there. We look forward to being of service in the future.
Best Regards Michael Sr. |
Donna Baker
North Palm Beach, FL
The gentleman who came did a good job, totally professional.
Business Owner's Reply · 3 months ago (Jul 17)
Thank you for reaching out about your recent experience. It's feedback like yours that helps us continually improve our service. We hope you'll continue to be one of our valued clients.
Best Regards Michael Sr. Pres. |
Calvin Rosenfeld
Plantation, FL
Always excellent and professional service techs.
Business Owner's Reply · 4 months ago (Jun 28)
Mr. Rosenfeld thank you so much for taking the time time let us know how we did. Its feedback like yours that help us continually improve on our service. We look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Ms Nadine Ferguson
Cooper City, FL
He did a excellent job.
Business Owner's Reply · 4 months ago (Jun 24)
Thank you so much for taking the time to let us know how we did. We appreciate your business and look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Mrs Jeannette Dobson
Delray Beach, FL
I have been using this company for greater than 30 years. They always do an excellent job on my carpet. My carpet are now 28 years old & you would never know it. Dry Concept is the BEST!
J.Dobson.
Business Owner's Reply · 4 months ago (Jun 24)
Mrs. Dobson thank you so much for taking the time to let us know how we did. Your loyalty to our company is very much appreciated and never taken for granted. We appreciate all the kind words and we look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Robert McCann
Boynton Beach, FL
Edwin did a fantastic job,he's very professional kind and made sure we were happy. We will definitely recommend you.
Thanks again Edwin.
Business Owner's Reply · 4 months ago (Jun 7)
Thank you for reaching out about your recent experience. It's feedback like yours that helps us continually improve our services. We hope you'll continue to be one of our valued customers.
Best Regards Michael Sr. Pres. |
Mrs Claudia McEvoy
Davie, FL
I have been using Dry-Concepts for more than 15 years and I have ALWAYS been very happy with their service. They do a stellar job on carpets, area rugs, orientals, and furniture. I'm rather picky, and yet they have always exceeded my expectations. I could not be happier and the tech that recently came was the absolutely the best! Thank you Dry-Concepts for being consistently wonderful!
Business Owner's Reply · 4 months ago (Jun 3)
Mrs. McEvoy thank you so much for your kind words. We appreciate you taking the time to write such a wonderful review and we will do everything in our power to always provide you with the quality of service you deserve.
Best Regards Michael Sr. Pres |
Mildred Tilles
Boynton Beach, FL
Very happy. Came when the appointment was. Clean work and happy with it.
Business Owner's Reply · 5 months ago (May 30)
Thank you for reaching out about your recent experience. It's feedback like yours that helps us continually improve our services. We hope you'll continue to be one of our valued customers.
Best Regards Michael Sr. Pres. |
Kim Lopez
Miami, FL
Excellent service once again. Thank you Jeff.
Business Owner's Reply · 5 months ago (May 22)
Kim we appreciate you taking the time to let us know how we did. Jeff does a fantastic job and we value each and every staff member.
Best Regards Michel Sr. Pres. |
Mrs O'Quinn
Hollywood, FL
Great service.
Business Owner's Reply · 5 months ago (May 15)
Mrs. O'Quinn thank you so much for letting us know how we did. We appreciate your business and look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Harriet Sacks
Boynton Beach, FL
We were very pleased with the service you provided. Mr. Butler did a great job...the rugs look like new, vibrant and clean. The process itself was done quickly and the rugs dried within 3 hours...very convenient for us. I will recommend your company wholeheartedly. I also appreciate your followup calls and reminders. You have shown concern at every step....
Business Owner's Reply · 5 months ago (May 13)
Wow thank you so much for taking the time out of your day to let us know how we did. We sincerely appreciate all the kind words and will share them with the whole company at our monthly staff meeting.
Best Regards Michael Sr. Pres. |
Marlene Kahn
Fort Lauderdale, FL
They were great.
Business Owner's Reply · 5 months ago (May 1)
Thank you so much for taking the time to let us know how we did. We appreciate your business and look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Elizabeth Vayda
Plantation, FL
was disappointed that Dry Concepts wasnt able to get spots out. Prompt and courteous service.
Business Owner's Reply · 6 months ago (Apr 25)
Mrs. Vayda, we appreciate you letting us know of your disappointment about the stains on your club chairs not coming out. The technician reported that these chairs were over 20 years old, with climate stains that are created over a long period of time and are impossible to get out. He discussed this with you prior to the job and you requested that he go ahead and do his best because they needed to be cleaned. We appreciate your business and look forward to being of service to you in the future.
Best regards, Michael Sr. |
Phyllis Ginsburg
Boca Raton, FL
JC is THE best. Been coming to
Me for years. He's reliable, neat, and does a great job.
Business Owner's Reply · 6 months ago (Apr 24)
Mrs. Ginsburg thank you so much for taking the time to let us know how we did. We look forward to being of service in the future.
Best Regards Michael Sr. |
Lorna Hewett
Pembroke Pines, FL
Jeff did an amazing job with cleaning my rugs. I’m very happy!!
Business Owner's Reply · 6 months ago (Apr 24)
We appreciate you taking the time to let us know how we did. We look forward to being in the future.
Best Regards Michael Sr. |
Neil Eskolin
Miami, FL
Excellent service. Very pleased with the results. Will definitely use Dry Concepts again and will recommend them to others.
Business Owner's Reply · 6 months ago (Apr 24)
Thank you so much for taking the time to let us know how we did. We look forward to being of service in the future
Best Regards Michael Sr. |
Mr. & Mrs Broertjes
Hollywood, FL
Excellent as always!
Business Owner's Reply · 6 months ago (Apr 22)
Mr. & Mrs. Broertjes we appreciate your loyalty to our company and look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Ms Marlene Lichtenstein
Miami Beach, FL
Excellent service. I highly recommend it.
Business Owner's Reply · 6 months ago (Apr 17)
Thank you so much for taking the time to let us know how we did. We appreciate your business and look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Tom Linton
Oakland Park, FL
Jeff did an awesome and very thorough job. Very pleased with the result.
Tom.
Business Owner's Reply · 6 months ago (Apr 15)
Tom thanks so much for taking the time to let us know how we did. We appreciate your business and look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Catherine Carfagna
Riviera Beach, FL
Courteous service.
Business Owner's Reply · 6 months ago (Apr 12)
We appreciate your feed back and the time taken to let us know how we did. We look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Mrs Donna Ernst
Miami, FL
Thank you so much for cleaning our furniture. I am very happy with the outcome. The technician arrived on time and worked very hard to make our couch and chairs look great. He was also very tidy and left no mess.
Business Owner's Reply · 6 months ago (Apr 4)
Donna thank you so much for taking the time to let us know how we did. We appreciate the kind words and look forward to being of service to you in the future.
Best Regards Michael Pres. |
Barbara McLaven
Fort Lauderdale, FL
Excellent company to work with.
Business Owner's Reply · 6 months ago (Apr 3)
Barbara thank you so much for taking the time to let us know how we did. We appreciate your business and look forward to being of service to you in the future.
Best Regards Michael Pres. |
Sandra Geraine
Hallandale, FL
Very good.
Business Owner's Reply · 6 months ago (Apr 3)
Sandra thank you very much for taking the time to let us know how we did. We appreciate your business and look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Lanny Altshuler
Plantation, FL
A very thorough job and quick too.
Business Owner's Reply · 6 months ago (Apr 3)
Thank you so much for taking the time to let us know how we did. We appreciate your business and look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Greg Eschman
Palm Beach Gardens, FL
Other than it was a little smelly for a while I have to say I am very impressed with the results. Will definitely use your service again. Much better than Stanley Steamer. Thanks to Romando for doing a great job. I am sorry if I misspelled his name.
Business Owner's Reply · 7 months ago (Mar 27)
Thank you so much Mr. Eschman for taking the time out of your day to let us know how we did. We appreciate your business and look forward to being of service to you in the future.
Best Regards Michael Sr. Pres. |
Mary Ann McMorrow
Fort Lauderdale, FL
I had excellent service from Jeff. He was very kind and professional. Anita was very helpful over the phone as well. I’d definitely recommend this company.
Business Owner's Reply · 7 months ago (Mar 22)
We appreciate the time you have taken to let us know how we did. We look forward to being of service in the future.
Best Regards Michael Sr. |
Mrs Pam Fox
Plantation, FL
Great job!
Business Owner's Reply · 7 months ago (Mar 11)
Thank you so much for taking the time to let us know how we did. We look forward to being of service to you in the future.
Best Regards Michael Sr. Pres. |
First Church Of Christ Scientist
Coral Gables, FL
We are always pleased with the excellent service of Dry-Concepts. That is why we have been using them for years.
Business Owner's Reply · 8 months ago (Feb 19)
Thank you so much for taking the time to let us know how we did. We appreciate your loyalty and kind words. We look forward to being of service to you in the future.
Best Regards Michael Sr. Pres. |
Felipe Camposano
Miami, FL
I am not satisfied with the cleaning results. Some pieces were not cleaned properly, even though I was charged over 2k for the service. It is very difficult to coordinate a time for you to come back and clean the remaining piece. Karla informed me that I have to call you to reschedule, as the hours you sent me yesterday are already booked frontdesk@oneparkgrove.net. It would be better if you could contact the building directly, to avoid wasting my time.
Business Owner's Reply · 7 months ago (Mar 11)
We appreciate your feedback and understand the challenges you faced in scheduling a return visit especially given the specific requirements of The Park Grove. We are concerned about the issues you raised about dissatisfaction with our services, including pricing concerns. Regarding the specific details of the job performed, we cleaned an extensive list of items on that day, including 4 dining room chairs, 2 easy chairs, 4 sofas, 1 sectional, 2 headboards/kickboards/sideboards, and an area rug.
It is our policy to return to a client's job if they express dissatisfaction with our services, and that we did on Monday February 26th arrival between 1:00-3:00 P.M. It is our understanding that our return visit successfully addressed all your concerns and no other action is needed to be taken. We appreciate your business and look forward to being of service in the future. |
Mrs Marie Speiser
Boynton Beach, FL
Robbie arrived promptly on time!!! He completed my carpet cleaning carefully and expeditiously!! I’m very satisfied with the job!!! I can certainly recommend your company to others.
Business Owner's Reply · 8 months ago (Feb 13)
Thank you so much Mrs. Speiser for taking the time to let us know how we did. We appreciate your business and look forward to being of service in the future.
Best Regards Michael Sr. Pres. |