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Dry-ConceptsCarpet Dry CleaningDavie, FL4.8 · 98 reviews
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4.8 · 98 reviews
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Mary Sandford
Miami, FL
Very professional and thorough!
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Steven Bussell
Aventura, FL
The guys did a great job . Carpet looks amazing.
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Brian Weins
Oakland Park, FL
My carpet technician, was punctual, professional and friendly. He answered all my question about the process. My only complaint is the they either dumped or rised something off in my shower. When I turned on the water and then stepped into my shower it was extremely slick and I slipped and fell. Ouch!
Business Owner's Reply · 2 days ago (Sep 28)
Mr. Weins, thank you so much for taking the time to let us know how we did. I did speak to the tech about your job and as normal procedure to dry clean your carpet everything that we brought into your home was utilized in the cleaning process and then placed back in our company vehicle. There was nothing put in your shower. Please know that we would not utilize a client's personal shower for any purpose.
Thank you again for the 5 star review and we look forward to being of service in the future. |
Pam Lambertson
Tequesta, FL
Exceeded any of my expectations!
Business Owner's Reply · 11 days ago (Sep 19)
Thank you for taking the time to let us know how we did. We look forward to being of service to you in the future.
Best Regards Michael Pres. |
Mr. & Mrs John McGuire
Coconut Grove, FL
Great friendly service.
Business Owner's Reply · 12 days ago (Sep 18)
Thank you so much for taking the time to let us know how we did. We look forward to being of service to your family in the future.
Best Regards Michael Pres. |
Mrs Jane Kogan
Aventura, FL
Great service and carpet cleaning.
Business Owner's Reply · 23 days ago (Sep 7)
Thank you Mrs. Kogan for choosing Dry-Concepts we look forward to being of service to you in the future.
Best Regards Michael Pres. |
Leon Reimer
Aventura, FL
Excellent.
Business Owner's Reply · 23 days ago (Sep 7)
Thank you Mr. Reimer for letting us know how we did.
Best Regards Michael Pres. |
John Stamatellos
Delray Beach, FL
Can’t ask for a better professional, responsive and caring company. Their dedication to ensure that the customer is satisfied is outstanding.
Business Owner's Reply · 23 days ago (Sep 7)
We appreciate the kind words and the time you took to express them. We look forward to being of service to you in the future.
Best Regards Michael Pres. |
Barry Smith
Pompano Beach, FL
Very pleased as is before, they have been doing us for years!
Business Owner's Reply · 23 days ago (Sep 7)
Mr. Smith thanks so much for taking the time to let us know how we did and being a loyal customer for all these years. We never take for granted each and every customer.
Best Regards Michael Pres. |
Nancy Wright
Plantation, FL
Timely, efficient, pleasant workers (I needed two) and carpets and area rugs look great!
Business Owner's Reply · A month ago (Sep 1)
Thanks so much for letting us know how we did. We look forward to being of service to you in the future.
best Regards Michael Pres. |
Ann Marie Wohler
Davie, FL
Service was fantastic as usual.
Business Owner's Reply · A month ago (Aug 22)
Thanks so much for taking the time to let us know how we did. We look forward to being of service to you in the future.
Best regards Michael Pres. |
Sondra Katz
Aventura, FL
Good service.
Business Owner's Reply · A month ago (Aug 22)
Thank you Sondra for being a customer we appreciate each and every family we do work for and look forward to being of service in the future. Best Regards
Michael Pres. |
Mrs Ellen Heines
Hollywood, FL
The service could not have been better! The rugs look like new and were completely dry within two hours. The technician was on time, friendly and polite and obviously knew what he was doing! Will definitely recommend Dry-Concepts to my friends.
Business Owner's Reply · A month ago (Aug 22)
Thank you so much for your recommendation we forward to being of service to you in the future.
Best Regards Michael Pres. |
Richard Maday
Doral, FL
Edwin showed up on time, was very professional, did a good job. Pleased with the results.
Business Owner's Reply · A month ago (Aug 22)
Thank you Mr. Maday for letting us know how we did I will pass this on to Edwin so he can enjoy your comments as well.
Best Regards Michael Pres. |
Susan Puskas
Delray Beach, FL
We are so pleased about our carpet being cleaned.The Gentleman was very professionaland courtesy.Thank you afain.
Business Owner's Reply · 2 months ago (Aug 8)
Susan thank you for taking the time to write this review, this helps us win new customers and build on our reputation. We look forward to being of service in the future.
Best Regards Michael Pres. |
Hannelore Waters
Pompano Beach, FL
I'm impressed with the good service and professionalism, but as a good and returning customer, I'm hoping for more flexibility on a discount for future dry cleanings.
Business Owner's Reply · 2 months ago (Aug 2)
Ms. Waters, thank you for your kind words about our company. We value all of our customers and we do offer a discount in the summer after a customer has utilized our service for the first time. You were a first time customer when we cleaned your area rugs and when we went to your home several days later to clean on location carpet your total was a minimum service fee and therefore, we can't apply a discount to that. We look forward to servicing your carpet, area rugs, upholstery, tile and drapery cleaning needs in the future.
Best Regards Michael Sr. Pres. |
Mary Weinberg
Coconut Creek, FL
Five stars! Professional, courteous, on time, great results.
Business Owner's Reply · 2 months ago (Jul 27)
Thank you for trusting us for you cleaning needs and taking the time to let us know how we did. We look forward to being of service to you in the future.
Best Regards Michael Pres. |
Jill Weiner
Parkland, FL
Jeff did a great job! He was on time, neat, polite and drapes look great. The best part was the drape was done in my home!
Business Owner's Reply · 3 months ago (Jul 14)
Thank you so much for taking the time to write this review. Your feedback is greatly appreciated and will be shared with Jeff and the rest of the staff.
Best Regards Michael Pres. |
Tony Guerrieri
N. Palm Beach, FL
your technician did an excellent job, you are good people.
Business Owner's Reply · 3 months ago (Jul 14)
Thank you Mr. Guerrieri for letting us know how we did and your kind words.
Best Regards Michael J. Pres |
Trish Coles
Plantation, FL
Was very happy with the results & Ronaldo was very professional and pleasant . Thank you.
Business Owner's Reply · 4 months ago (Jun 8)
Thank you so much for taking time out to let us know how we did. We appreciate your business and look forward to being of service to you in the future.
Best Regards Michael Pres. |
Richard Cane
Sunrise, FL
excellent job.
Business Owner's Reply · 4 months ago (May 22)
Mr. Cane thank you so much for taking the time to let us know how we did.
Best Regards Michael Pres |
Mrs Greta Glick
Boynton Beach, FL
I am very satisfied with your service.
Grete Glick.
Business Owner's Reply · 5 months ago (May 16)
Thank you so much for letting us know how we did. We appreciate your business
Best Regards Michael Pres. |
Ann Goldberg
Delray Beach, FL
He was excellent and very nice!
Business Owner's Reply · 5 months ago (May 16)
Thank you very much Mrs. Goldberg for taking the time to write this review. We appreciate your business.
Best Regards Michael Pres. |
Amorello Property Management Group
Pompano Beach, FL
Perfect job, every time!
Business Owner's Reply · 5 months ago (May 2)
Thank you so much for taking the time to let us know how we did.
Best Regards Michael Sr. Pres |
Tom Whitelock
Sunrise, FL
The service was great, thank you Jeff.
Business Owner's Reply · 5 months ago (Apr 18)
Thank you Mr. Whitelock for taking the time to let us know how we did.
Best Regards Michael Sr. |
Ira Katz
Plantation, FL
As usual I go back with you 20 plus years to the late Neil Rogers promoting your company on WQAM you guys did a spectacular job. Very professional great customer service. Great follow up. Call you soon for another room need done. Thank you. Ira M. Katz.
Business Owner's Reply · 6 months ago (Apr 13)
Thank you so much for taking time to let us know how we did. We miss the old days with crazy Neil which is definitely one of the reasons why we got where we are today.
Best Regards Michael Pres. |
Mary Capas
Weston, FL
Excellent service!
Business Owner's Reply · 6 months ago (Apr 6)
We appreciate you letting us be of service and taking the time to write this review.
Best Regards Michael |
Alice Christy
Miami, FL
excellent ...........
Business Owner's Reply · 6 months ago (Apr 6)
Thank you very much for you response
Best Regards Michael Pres |
Gayle Boleman
Fort Lauderdale, FL
Excellent cleaning service.
Business Owner's Reply · 6 months ago (Apr 3)
Thanks so much for taking the time to let us know how we did. We look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Mrs Irene Shear
Aventura, FL
Renaldo was punctual and did a nice job on my upholstered dining room chairs. Very fairly priced. Would recommend them.
Business Owner's Reply · 6 months ago (Apr 3)
Thanks so much for the feed back we appreciate your business and will let Renato of your comments.
Best Regards Michael Sr. Pres. |
Carmen Zamora
Sunrise, FL
The sofas look like new after Dry Concepts did it's job!
Business Owner's Reply · 6 months ago (Apr 3)
We appreciate your feed back and look forward to being of service in the future.
Best Regards Michael Sr. Pres. |
Mrs Yvonne Morten
Hollywood, FL
My carpet has been damaged!
The type of cleaning now is nothing like the service provided when I first dealt with this company, many years ago. Years ago when the cleaners left the carpet looked like it had been cleaned with care, some sort of rake was used that left the carpet looking cleaned. I am disappointed! Yvonne Morten.
Business Owner's Reply · 6 months ago (Apr 13)
Dear Mrs. Morten, We noticed your comments about the last job we did for you and your concern that we didn't use the same cleaning system and techniques. Rest assured, the same Ultra Dry carpet dry cleaning system was used and the rake you mentioned was the same tool to groom the carpet we have always used in the past. The damage to your carpet you spoke of was something we needed to take a look at so we scheduled an appointment on Tuesday, March 28, arrival between 9:00-10:00 a.m. to look at all the issues. Upon our technician's arrival, he explained the areas you thought were damaged was actually wear the carpet was experiencing due to its age and not from the cleaning. You acknowledged and understood Edwins explanation. As far as the cleaning, you advised Edwin that you were very pleased with that and didn't have any issues. We are happy that our return visit cleared up any questions that you had and we look forward to servicing your carpet dry cleaning needs in the future.
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Marye Restrepo
Miramar, FL
Great service- friendly fast and efficient, but I was really hoping you could get two stains out of my carpet. Unfortunately they are still there.
Business Owner's Reply · 6 months ago (Mar 20)
Mrs. Restrepo rest assured that the stain not coming out wasn't due to lack of effort. We have scheduled a appointment to go back and see if anything else can be done. Hopefully if it still doesn't come out after the second try Robby will explain why such limited results were achieved.
Best Regards Michael |
Dwight Pettit
Pompano Beach, FL
We are very happy with the service. Our carpets look terrific.
My name, however, is Jeanne Pettit. Thanks.
Business Owner's Reply · 7 months ago (Mar 13)
Thank you for letting us know that we had the incorrect name on your account. We have changed it to Jeanne Pettit. Glad to hear that you are pleased with our service we look forward to helping you in the future.
Best Regards Michael |
Peter Muller
Lake Worth Beach, FL
Great Job, but the cost is much higher then last time!
Business Owner's Reply · 7 months ago (Mar 13)
Mr. Muller we sincerely appreciate you business and have tried to keep our prices down for as long as we could. Our last price increase was in Nov, 2019 and with the increase in costs for everything we could no longer just absorb these increases. Please be sure we will do everything in our power to minimize waist and keep our pricing competitive.
Best regards Michael |
Eleanore Levy
Fort Lauderdale, FL
This is at least the 7th time I have used Dry Concepts. They arrive on time.They get the carpets clean and the carpets are dry within a few hours.
Business Owner's Reply · 7 months ago (Feb 28)
We appreciate your continued trust in our company and to be sure we will strive to meet these expectations every time.
Best regards Michael Sr. Pres |
Lavonne Stulgaitis
Delray Beach, FL
This is the second time we used Dry Concepts and we are very very happy. The gentleman is very professional, very thorough, and efficient as well. We have particularly challenging carpets because we have pets. Job well done!
Business Owner's Reply · 8 months ago (Feb 13)
Thank you so much for taking the time to write these kind words. It is much appreciated and we look forward to being of service to you in the future.
Sincerely Michael Sr. Pres. |
Mrs Nan Rich
Weston, FL
The service was excellent. Renato did an outstanding job. He was very thorough and professional and my carpets look great.
Business Owner's Reply · 8 months ago (Feb 13)
Thank you so much Mrs. Rich for taking the time to let us know how we did it goes a long way. We will share your comments with Renato and to be sure it will make his day.
Best Regards Michael Sr. Pres. |
Judy Neumann
Cooper City, FL
It has been difficult finding a vendor in my area which cleans drapes. I contacted Dry Concepts and they immediately sent out a technician to check out my project and provided me with an estimate. Since it was considerably more costly to have the drapes taken down and then rehung after a factory cleaning, I opted to have them cleaned at my house. The tech told me what the process was, thoroughly vacuumed 2 large panels with pleats, then used a mild dry cleaning solution on them and re-vacuumed afterwards. While a factory cleaning may have been better, the drapes definitely smell better after the process.
Business Owner's Reply · 8 months ago (Feb 6)
We appreciate the trust you put in us to clean your drapery and look forward to helping you in the future with any of our services we provide.
Best Regards Michael Sr. President |
Maria Cottin
Pompano Beach, FL
I'm satisfied with the help yesterday.
The guy was know what to do and resolve the problem. Thanks.
Business Owner's Reply · 8 months ago (Feb 6)
We appreciate becoming a service provider for you Mrs. Cottin and look forward to helping in the future.
Best Regards Michael Sr. President |