Excel Pest Services

Jason is always very nice and professional!

Great service!

Great service.

Thank you for sending Jason. He is personable and knows what he is doing.

Again, I love the tech who comes to my home. But, once again I was given ZERO notification of his coming...not an email, text or phone call. You are lucky that we work from home and that we were available. Please figure out what is going on with your office staff. I would love to give you more stars, but this is not a new case...honestly, the office continues to either bill me incorrectly or fail to communicate appointments or service changes.

Don’t get rid of bugs.

You are always on time! Thank you.

Representative was punctual, courteous and efficient.

Excellent service. Arrived on time. Wasted no time getting the job completed successfully.

very good service.

Excellent.

Thank you for great service.

Exelent service friendly on time and respectful.

Again, and without fail Jason is always very attentive to the service he provides. Always asking if we have any concerns or areas that need tending to.

Jason is always careful & does a great job. He is a credit to the company.

Excellent - Thank xcel is there when we need you!

Thank you!

The person who came to my house was very kind and did a good job.

you dont notify me when your coming. you are suppose to. not happy.

Thank you for your work
It’s very satisfying.

Great service as always.

Always does a great job, very friendly guy !

Service is fine but I think price is high. Also, my last report shows an increase that I know nothing about.

Great experience with service tech. I see a significant reduction of spiders/spider webs outside.

Thank you for sending the technician today. He added a process and we will see if that works.

I have been very pleased with the service technicians and customer support who work for Excel. I was very impressed recently by a technician named Lisa who went out of her way to communicate with me. Thanks, Lisa.

I'm happy with your service but I am not happy with your website. I've always paid my bill online and for some reason I can't do that now. There is no way to log in with my user id and password.This is extremely inconvenient. Please fix, I can't pay my bill!!

prompt and efficient service. courteous service. Pleasure to deal with this company highly recommend ☺️.

Honestly, I’m not happy at all with the service. Multiple reps and they each say something different.

Yes I'm very happy... I'm very happy no bugs.

Good evening,

My email is because today is the second time the fumigator has come and only performs the outside service.
This is a School, so we have specifically asked you to come after 3:00 p.m., so there are no children here.
In today's pre-service, it was announced at 4:00 p.m.
The gentleman came at 2 p.m. so one more time we had no service inside the school.
Indeed you are charging me for the entire service.

Your employee promised me to come tomorrow or ask you to send someone.
If I don't receive the service this week as it should, I will need another company to provide me with the service you are not giving me.
So please, I hope you give me a solution to this problem.
Thanks.

Service rep cared enough to do an excellent job.

Excellent, responsive service. Thank you!

Always! Thank you!

Always great. Thank you.

Not happy !
Earlier in the Day I spoke to someone in the office about having a service tech come out and kill all the bee's in the back of my house up by the roof, I have family and lawn cutters I don't want to get stung, the receptionist understood my concerns and sed she would pass it along to the person coming to my home. The service worker that came to my house never addressed the bee's but sprayed the plants in the front and left ,so when I came home I checked the back and the bee's are still flying in and out ! My concern is why didn't they spray yesterday and today so I would have this issue and come back in a day or two to seal it off and other openings? Months prior I had an bee problem and a service tech named Justin came out and did exactly that ! He was Great ! He addressed everything!

Yes I am happy with the service.

My 2nd experience with Excel was poor customer service
JASON nevershowed up in the time window except once
I would never get called that he would be late and would have to call office
They were never sure what was going on at the time. Yesterday he never arrived and I was never called by him or the office. I will not use this company again.

He was very professional and friendly I would definitely recommend him to anyone.

Excellent service.