Frontline Pest Control

Frontline Pest Control

Frontline Pest Control

Pest Control

Baltimore, MD

4.6 · 2375 reviews
4.6 · 2375 reviews

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About Frontline Pest Control

Locations

Baltimore, MD
Also serving: Manassas, VA · Nashville, TN · Richmond, VA

Services

Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Carpenter Ant Control · Flea Control · Mosquito Control · Moth Control · Rat Control · Roach Control · Rodent Control · Spider Control · Stink Bug Control · Tick Control

Business Hours

Mon-Fri: 8am-5pm; Sat: Appointment only; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Check

Years in Business

18

Business Qualifications

BBB Member, Top 100 Pest Control Companies in North America - PCT Magazine
Angie’s List 2015 Super Service Award

About This Business

Since 2003, Frontline has performed nearly 1 million services for 65,000 customers. We have operated in 8 different states and have over 100 years of combined experience within the company. We've always enjoyed interacting with home owners and for that reason, we primarily specialize in residential pest control. Our business has experienced steady and controlled growth since its inception and just recently in 2014, we made it on the top 100 list of top pest control companies. We strive to balance our efforts by not only focusing on sales and growth but also by focusing on the day-to-day operations that ensure a quality experience for our customers. Like every business, we've had to learn from our mistakes and successes. Our resolve to get it right has driven us to become the company that we are today and to continue to improve in the future.

2375 Reviews for
Frontline Pest Control

What people say about Frontline Pest Control
Professional · 505
Friendly · 306
Knowledgeable · 222
Excellent · 210
Courteous · 191
· Show All
4.6 star average rating (2375 reviews)
Reviews you can trust. All reviews from real customers.
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Falla church, VA
SAVE YOUR MONEY AND USE LITERALLY ANY OTHER COMPANY!!!!

This is the WORST company I have ever worked with. They came to my door offering a deal 9n their services. I mentioned I have a mosquito allergy so it was perfect. They had me sign to "have them come do the treatment" but I didn't read it carefully as I had mentioned I was in the middle of dinner. The contact was for 5 treatments with a $175 cancelation fee. The first visit I mentioned that we would not be home so they would need to come back to do the inside. My husband and I were outside for the second visit but have a Ring camera which showed the man was in our three-story home for 5 mins and yet he claimed to have treated our whole home. We reported this and no one ever returned. I have a mosquito allergy that was continuing to be a problem, so I called and was at this time notified that the guarantee does not apply to mosquitos, despite my making it clear that was one of our needs at the beginning. To add mosquito service it would be an additional $109 per visit.

Despite explaining the way this contract was misrepresented they refused to let me out of the contract without a $175 fee.

Now we are out over $350 and we still have plenty of bugs (including ants and other non-mosquito bugs).
As a business owner, I set high expectations for myself and how I operate my business. In turn, I have those same expectations for those I give my business to. Frontline, on a whole, can be hit or miss with the service one can get. However, TODAY (07/23/2019) MADE ME A LOYAL CLIENT! I had the pleasure of meeting and having my home serviced by J. Powell and it was theeee BEST AND most educational treatment, yet! I have had long struggles with my garage area, and he quickly noticed it and went above and beyond with not only the standard treatment, but an additional 2 added to make sure, as he put it, "they don't come back." He swept out my garage, removed ALL the bugs, eggs, dirt, and treated every portion, to include the garage doors. He educated me on the treatment itself, the bugs it attacks, and made sure he used a different, and more concentrated type for the outside being as though it was drizzling and he did not want the normal treatment to be washed away by the rain. He took specific instructions from me as to where I needed treated inside my home as he could see I was a bit frustrated with bugs coming inside. He was overly patient, friendly, professional, considerate, and took his time on every section to make sure I was satisfied. I will ALWAYS request him from here on out because I refuse to take a chance on someone else, when it took me this long to get someone who serviced my home like he did! He is a true professional and should be teaching other techs how to service clients.

Thanks, J. Powell :-)
-Plush residence.
Waldorf, MD
Frontline will hear from me. They say they came to my home for service on the exterior. I have cameras all around my home, plus someone was home. Tech never rung doorbell. No one came!! Service report showed 3 things done including laying glue strips around the house which none were found. My cameras pick up any and all movement and automatically records. How do you send me an invoice and you did nothing. Makes me wonder has this happened before and you take my money before I had cameras installed. I will speak with corporate and if this is not resolved, I will seek local news and lawsuit.
Hendersonville, TN
I had a one time treatment today. Mike Hall was my technician. He was professional, friendly and very meticulous. I highly recommend.Andrea.
spotsylvania, VA
Terrible customer service, and the treatments did nothing. A waste of money.
Laurel, MD
I hardly ever leave reviews. But this time I have to admit that Frontline Pest Control truly deserves it! I"ve been with them 4 years now, and every time they service my home they go above and beyond my expectations! I"m so pleased with the expertise and knowledge of their technicians.
I used a different company before, with whom I would always have problems scheduling my services, and most times I even doubted I was getting what I was paying for.
But with Frontline, not only my big ant issue was finally taken care off, but ever since then I have never seen an spider inside of my house, or anything at all. Not to mention the usual garden snakes we tended to see because of the woods behind my house. Not sure it"s all included in my package, but I used to pay almost twice as much a year with that other company and they would still want me to pay extra for those snakes. Crazy!
So I would definitely recommend Frontline to anyone! Great service, fair affordable prices even for a single mom like me 🙂
Thank you Frontline for all you do!
Upper Marlboro, MD
Frontline does a great job.
Greenbrier, TN
Technician was very good at his job. I hope I get him at my house every time.
Bowie, MD
I am pleased with the service I have received from Frontline. The technician is always on time, pleasant, professional, and thorough.
Silver Spring, MD
Highly effective. Affordable. Prompt. Kind workers. What more could you ask for? Been a customer for 1.5 years. Very happy.
Bryans Road, MD
Excellent Technicians!
Bowie, MD
The technician today was courteous and helpful. He listened to my concerns for problem pest areas and explained what he would use to treat them and why. A+ service.
Chesapeake Beach, MD
We are so pleased with our service.... The guy was great!!! He sprayed the house in every crevice and the entire yard. Super thorough!!!
Richmond, VA
Chris was great. He helped us identify what kind of roaches our tenants had and then explained the cycle of the German roaches and how to get rid of them and suggestions on how to keep them away. Thank you.
Clarksville, TN
The guy who comes each time is always very polite and makes sure that he sprays as many places as possible and restocks our sticky traps. I’ve also never had any issues with timeliness when needing them to come in between sprays for any reason.
Hughesville, MD
Pest control employee did a great job today. In the Hughesville, Md area.
Laurel, MD
Frontline Pest Control has been successfully treating our home to prevent spiders and other pests from entering our home for almost 10 years. Recently, we have been having problems with mice and I called the manager. He immediately dispatched a rep in the area who patiently made sure he properly evaluated and set appropriate traps and baits where there maybe entry and exit points. I truly appreciate their customer service and making me a priority when I needed their assistance. Thank you so much Frontline, the Manager and Brandon for your great service.
Sunderland, MD
The technician Chris was on time and very professional as always. He answered every question and always goes the extra mile to make sure we are satisfied with the pest control treatment.
Madison, TN
Great service and great prices...very flexible for schedule changes at the last minute as well! ...a personable customer service on the phone and in the field!
Mechanicsville, VA
Your guy was excellent. Prompt, courteous, polite.
Fulton, MD
Great informative service! Love that I don’t need to be home if I do not need inside service! Very convenient!
Remington, VA
They are always pleasant when they come to the house.
Laurel, MD
Friendly service. Smell none.
Hollywood, MD
Frontline has been very professional and friendly to my tenants. Highly recommended!
White Plains, MD
Great Service please keep it up.
Hollywood, MD
Great service and better yet keeps the creepy crawlers away.
Murfreesboro, TN
Great people!
Leesburg, VA
The service guys do a great job and are very attentive to making sure the cobwebs and any hives are removed. They are also very attentive to making sure that there are no neighbor animals out when they put down the pellets or spray. The product that they use is awesome. We had an over abundance of stink bugs and silver fish in the yard and house. I have seen only a few in the last two years. They also are very attentive to the basement areas and other inside areas where bugs may live, nest or be attracted to. The office personnel are a pleasure to work with. They are always pleasant when offering new services but never push. They always are able to remedy issues quickly and are very helpful. I highly recommend Front line Pest Control.
Middle River, MD
Always professional and helpful.
Manassas, VA
Great service.
Prince Frederick, MD
Well done service every time.
Antioch, TN
I nanny and the first family I worked for used your company. I was usually the one in the home when service was done all the technicians were amazing. I told my daughter about your company and she used you for several years until they moved.
We just bought a new home and after moving in I noticed a lot of ants in the garage and along the front walkway. While looking around we noticed a huge ant hill right beside the front porch. One call and one visit...problem solved. I always know when someone is coming and if we don’t need anything on the inside we don’t have to be home. The technicians are always professional. I highly recommend this company!
Christiana, TN
Friendly. Punctual. Does a great job!!!!
Sterling, VA
Very nice.
Arnold, MD
great service.
Waldorf, MD
Technicians do not waste time nor require supervision. Complete required service and depart. Accommodate customer needs and field questions without hesitation. Vehicles and personnel always present a professional appearance.
Hughesville, MD
Great service, Great people, Great Job. Thanks.
Lusby, MD
Reliable service and reasonable rates. Would recommend for personal and business needs.
Kingsville, MD
technicians are customer friendly and knowledgeable, especially KEITH!
Leesburg, VA
No complaints with the service.