Gannon Pest Control

Yes, we are very pleased with the service you provided us.
We have seen only 1 wasp on that side of our house, and no bees, ever since,,,,
and the man who finished washing our house, after your service, was not bothered by any at all.
Thank you so much....... :) ec.

Colin was very professional, knowledgeable and courteous. He arrived on time and took care of the problem with bees. I recommend Gannon for all your extermination needs. I will not hesitate to call them again if a problem occurs.

Our son came home from school and couldn’t use the front entry way because yellow jackets were swarming. Gannon came out that day and was very thorough in their investigation and sprayed the outside and would not leave until they finally found the nest in the basement ceiling and sprayed that too. He was very knowledgeable and professional and even made a point to make friends with our dog. They put us on their spring preventative list PLUS alerted us that there was a neighborhood discount! Very reasonably priced and would highly recommend them.

The overall results were outstanding. I can't give 5 stars due to some minor issues.
1. We were infested with fleas. There is some prep that the home owner must do prior to the application. The file was e-mailed. When it still hadn't shown up a 1/2 hour later, I called back. The e-mail was re-sent. After 2 hours, I still hadn't received it, so I called back. This time I spoke to a different person and received the e-mail almost immediately. About a week later the original e-mails showed up in my inbox?
2. My neighbor was having a bee treatment on the same morning we were supposed to have the flea treatment. She asked the tech if he was going to our house next. He checked and we were not on his list of customers that day. When no one showed up in the 10 -12 window we were scheduled, I called at 1. Tech showed up about 30 minutes later. Another computer glitch? We did not show up on his I-pad.
(Side note:) Kris was very professional. He explained a lot of the treatment and follow up to us.
3. The basement area was particularly bad and Kris explained that we would probably need a re-application in 2 weeks. But due to heavy scheduling, he suggested that I call back in 10 days if it was still and issue. When I called back in 10 days, I felt like I was scolded for calling before the 14 days were up.
(Side note:) Kris showed up promptly when rescheduled and was again very professional. He performed the re-application and the results were FANTASTIC!
5. I'm sure the surveys are auto generated but I received 4 survey e-mails asking if I was satisfied with the results. Since it takes 14 days to determine if the treatment was effective (and it had to be repeated, as expected) I found it annoying to keep getting these e-mails about their (not yet determined) success.
OVERALL: I was very pleased with the service and the price. I only wrote all this whiney small stuff so they can improve their service. Without all this stupid small stuff they would have easily gotten 5 stars from me.

took the time to explain what was going on and info about bees.

So unhappy about the continued swarm of stink bugs after $350 of fall barrier protection. I can’t even go outside with my house and deck furniture covered! I called a week ago to report it and have not heard back! So 1 star for that! 3 stars is for the very nice woman who answers the phone and is very personable and tries very hard to be accommodating.

Second time using Gannon in two years. Great job each time and very professional.

Yes we are happy with ur service. Thank you.

The person that was here was very thorough and very pleasant and he certainly did his job. My concern is with the traps- will someone check or how do I know if there is mice in them-.

Everything was great- They technicians showed up on time- completed the treatment for the pesky bees- I only use Gannon!

Yes, we are very satisfied with your service. Your prompt attention to eliminating our ground nest of yellow jackets was greatly appreciated.

Great service.

Kris was great. He answered any questions I had regarding the treatment and how it would work. He took time to explain what to expect and when and he was right about everything he told me. He answered any questions I had and did not rush through anything. I would call Gannon again and recommend them.

Great service.

The dispatcher pulled some strings and got a tech to us early because our problem was so severe. Kudos! The tech showed up on time, cleaned up after himself and permanently solved our problem. I call the price reasonable too. The last time we used Gannon was about 15 years ago, and the price hasn't changed. Great job!

I was very happy with the timeliness and quality of service rendered. The technician was thorough as well as tidy. He double checked my concerns, explained the process and the problem very satisfactorily. It seems the bee problem has been taken care of. Thank you!

Very good. I was tired of getting stung. I Think it was Collin (sorry can't remember names) did an outstanding job! Now I know I am highly allergic to bees. Haven't been stung since I was a kid.

Just had Gannon come and spray for bees. Came on time and was done quickly. I plugged the hole too quickly and they came back out and sprayed again. Would definitely use them again.

Tech was knowledgeable and polite. It was a hard case to treat, but he got the job done.

The tech was very professional and explained what was being done. I am very pleased with the service.

The second time you sent a tech he seemed annoyed to be here and did nothing to remedy the bee problem. The first tech who originally came back I believe it was Jason for the third time was excellent and found the root of my bee problem. He is the best,this is the employee I would want working for me. He changed my opinion of your service as meh to excellent.He should be recognized for his excellent customer service.

So far so good with the stink bug barrier. I have had one in the garage so far vs 80 -100 a day for at least two weeks last year and the year before. What a relief! Great job!

Jason was extremely knowledgeable and pleasant. We had a problem with yellow jackets building a nest under the windowsill near our kitchen window. No sign of any activity since.
Would definitely call your company if we have a problem in the future.

Great job, bees gone in 5 hours. Never returned.

Great job.

Always have been more than satisfied with your company and Fred's service! Excellent!

No more hornets. Well done.

Gannon has been great to work with. They are reasonably priced, know their bees and are on time. We have had nothing but a good experience with them.

Tech on time did a great job.

Your representative did a great job. Thanks

Don Thome.

So far, so good...Three days post service.

I had a bees nest above the ceiling of our porch. The serviceman (Matt) arrived on time, inspected the house (inside and out) and then applied the pesticides to kill the bees. It has been 5 days since the treatment and it appears that the bees are gone. I am very satisfied with the work and the professional work done by Matt.
David Fitch
Liverpool,NY.

The staff was prompt, courteous, and professional - and most of all, they took care of the problem of the bees!
The office staff were friendly and very helpful too.
I would highly recommend this company!

Excellent Service! I received a call back within 30 minutes on a Saturday; work was scheduled quickly and performed professionally. While I don't hope to have a hanging bee nest or any other type for some time to come; when I ever do again I'll call Gannon with total confidence!

Your representative was friendly, polite, safe and thorough. We are very happy as always. Thank you.

Very polite and fast working. Highly recommend.

The yellow jackets in the eaves of our house were very stubborn. As guaranteed, Gannon came back for a second application at no additional charge, and the pests are gone!

I had a large wasps nest in the bush by my driveway and Ganon came and took care of it.

Prompt, professional service. Very happy.

Very happy with results, the tech was awesome and will recommend to others.
Alice DiRamio
9255 Bartel Rd
Brewerton, NY 13029.