Griggs & Browne Co. Inc.

The technician was informative and efficient an excellent job well done😀😀😀😀.

We have had several pest services in our years of being homeowners. The #1 most important in choosing a pest company is that the employees/ management must have “pest experience” vs “sales experience”! Griggs in Buzzards Bay have many many years of pest experience! Very satisfied with our choice of Griggs!

Awesome service. Prompt, professional and friendly service.

We haven't been forgotten! Our "traps" are checked on a regular basis and the written report we get is very impressive!!! Keep up the good work...

Prompt and efficient service. HPW.

Thorough and informative experience with Griggs & Browne Co. Inc. Thank you to Joe Burns for your referral.

The gentleman that comes every time is one of the nicest people I’ve met it’s a pleasure having him come here.

Very pleasant company/Employees to do business with!

Thanks for all you do.

Caught the problem in time. Chuck does a very good job checking and making sure there is no new infestation.

Quick response to inquiry regarding a mouse issue and technician was on time to my scheduled appointment. Answered all questions completely and politely explained the process. I can already determine this is a company that has pleasant and competent staff.

We had trouble with mice in our rental property and Griggs & Browne have kept the mice from getting into the home which makes us and our tenants very happy! The system works.

Great service.

Very happy with Melanie. She is very thorough and reliable.

Excellent customer service, reasonable pricing and a super nice guy who came to help with extermination! Arrived within time frame given so I was not left waiting all day.

Inspections and reports come on schedule.

Overall I was pleased with the service call, although was somewhat concerned about one aspect. The technician, Ray, was right on time, pleasant, clean appearance. As the call progresses it was clear from him assuring me so that he had years of experience and was very knowledgeable. However, my concern was that we placed the call in response to a recent home inspection which noted a "mud tunnel" and evidence of ants. The home inspection included a photo of the mud tunnel on the outside of the foundation under our back deck. I shared this photo with Ray. Upon being told that it was under the deck, looked at the space and said "I'm not going under there, did the inspector go under there?". He then tried to look at it from another spot, asked for a long pipe, stick, or broom handle to poke at it with. He then went into our crawl space and looked at the ant situation. on return, he told me we had two issues: carpenter ants and termites. He noted that the ants commonly feed on the termites. I asked if there were termites visible, and due to the ants feeding could it be that there are no active termites, and could the ants be using the tube to go outside the house and eat the ants. He said he couldn't tell, but the mud tunnel was evidence that we have/had a problem. He then made a few calls to someone for advice and returned to say he conferred with someone and that he had never seen a mud tunnel as large as this, and stated we definitely have a termite issue.prepare a treatment plan for both ants and termites. In that our home is for sale and is under agreement, I agreed to the plan so as to assure the buyer we are doing everything we can to facilitate the sale.

So here is my concern/question:
Without ever accessing the mud tunnel or inspecting it any closer than from8 feet away, how can we be diagnosed as having a termite infestation/colony? We were asked by the realtors to get a professional pest contol inspection and treatment plan for ANTS. No where in the home inspection did it mention TERMITES. Knowing that your inspector suggests that we have them, in full disclosure I responded to the realtor, yet don't really have a confirmation. I have set up an appointment with your technician for next week to have termite control installed. I just feel, after the fact, that the G&B inspection clearly identified the ant issues (corrected by G&B yesterday, but to a degree guessed about the activity of termites. Again, I feel relatively confident that Ray is probably right, but inn this situation the "Probably" is what is bothering me. I have agreed to remove three or four deck boards for easier access on their visit this Thursday. Hopefully I can get a more definite answer then. I am not wanting termites, but would feel better spending $1000 on a house I am leaving in three weeks if I knew that I needed to. Also, I do not want , and am not complaining about Ray, but just wanting to better understand what is considered a proper diagnosis process.
That's it. Thanks you.

Great service and communication! Have been using them for years.

Thank you for your prompt, courteous, and effective service.

Does a great job in taking care of all issues and responding to anything in a timely fashion. Would
recommend them highly.
Deb.

Professional, knowledgeable and friendly staff. Have recommended them many times.

Prompt and effective!

Fast, easy, simple, professional and reasonably priced.

Very thorough and professional. All questions answered and concerns addressed.

Your serviceman was very good and immediately took care of destroying the big wasps nest on the overhang of my house. I would definitely recommend your company as did my neighbor to me.

Question: Does your company offer services come spring/summer spraying of my house for spiders, ants etc.?

Responded with a visit the following day to evaluate. Very professional. We are completely satisfied wit the service.

I appreciate the time the branch manager took to evaluate our situation regarding some pests in our yard. Thank you for your expertise and help!

I could not be happier with Griggs & Browne service!!!
Michael Banville and Michael Medeiros worked swiftly and professionally to get things under control at my home. They are both very knowledgeable and patient. I've been a customer for ten years, with two different pest issues, and I would never consult anyone else. Thank you for your outstanding service!

All has been good. Roberto is easy going and thorough.

We have been with Griggs & Browne Co. Inc., for a long long time and am very satisfied with their service. They treat us well and if there is anything wrong regarding bugs etc., they come right out for me. Thank you for your service you guys are great.

Paul Brunetti - home inspector - is great!

Great Service, Great people working for you. Thanks for being there when we needed you.

Prompt, courteous, efficient, I cannot quantify but our perception is significantly less mosquitoes than when we did not have the service.

Very good service. Always let's me know when he is here.

Excellent service!

Great service and Brandon the technician is super. Easy to work with. Very thorough and kind.

I had a bee infestation that was ademant about staying; Shawn did not give them a choice. They're gone ! And I am happy! Great work team ! And thank you.

Thank you for the quick response. I appreciate your timeliness and thoroughness. I would have liked to see some information on the chemicals you used and if there were any necessary precautions that we may needed to be made aware of. I would have also liked to have seen some information on what I could do to prevent them coming back to the same area in the future. Also how long I would have to wait before I am able to close the entrance.
Some general information may be helpful to leave with the homeowner.

When I have a bug problem, I always know that I can count on Kevin. He arrives on time, explains things well to me and my husband and then provides the most practical solution. It's SO good to deal with a business that takes pride and cares!

The inspector and Scott did a great job! And I haven’t had any issues since!