Holders Air Conditioning

Holders Air Conditioning

Holders Air Conditioning

Commercial And Residential HVAC

Bakersfield, CA

4.7 · 105 reviews
4.7 · 105 reviews

About Holders Air Conditioning

Location

Bakersfield, CA

Service

Commercial And Residential HVAC

Business Hours

We are open 24-7

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

About This Business

Holders Air Conditioning & Heating is a family-owned and operated service company based in Bakersfield, CA that provides quality heating, air conditioning, and indoor air quality services to residential and commercial properties throughout Kern County.

Backed by over 80 years of combined experience from 3 generations of HVAC experts, we are proud to be a trusted & leading service team in the area. From system tune-ups to repairs and installations, our professional team ensures a job done right every time without cutting corners.

105 Reviews for
Holders Air Conditioning

What people say about Holders Air Conditioning
Professional · 27
Knowledgeable · 12
Friendly · 11
Excellent · 10
Prompt · 9
· Show All
4.7 star average rating (105 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
good job.
Great !!!!!
Always Professional and outstanding service! Thank you Holders and Hector for maintaining our home and our office Units!!
The technician finished the work properly.
I am very happy with this company. Their technicians are always clean, neat and professional. They are always on time or early and do a great job at communicating. They are thorough in the service of the units and are not rushed in explaining what they did and the health of the units. I have been using them for about 4 years now and will continue to do so in the future. Thanks, Kelly.
We are pleased to have Holders as our HVAC service providers. They are reliable and trustworthy. They always send knowledgeable technicians to service our AC & Heating units. We bought our HVAC system from them and their pricing was far below all other estimates. We would definitley recommend them to everyone.
I was overall satisfied that the technicians were able to resolve my heating issue. I hope to continue to use this company.
Jorge is so nice, he answered my questions, I will recommend them to anybody. Emily is so nice.
Thanks again for our semi-annual service. Eddie did a great job ensuring our heating system was functioning well for the winter, and we were blessed that he changed our filters. Eddie was courteous, skilled, and kind. All great qualities that are prevalent throughout Holders. We'll see you all again in the Spring as things start heating up. Have a wonderful Christmas and a bright New Year! Denise P.
Bakersfield , CA
Terrible customer service. We had a gas leak at our home and subsequently PG&E turned off the gas. We needed our HVAC evaluated as the potential cause of the leak. We called Holders on a Saturday, and explained the situation to their dispatcher, who asked for the situation to be repeated again. She then called back to ask exactly what the situation was. They dispatched an employee to our home. on arrival, he notified us that he was not able to evaluate the HVAC system if the gas was turned off. He then said he did not feel it was appropriate to charge us for service, since he didn"t provide any service. But that it wasn"t his decision to make. He attempted to call the service department manager with no success as it was a Saturday. We paid the $150 service fee, despite the tech not performing any service in our home. When we called holders today, and spoke with Cayla, the service manager, she informed us that the dispatcher didn"t document that the gas was turned off, so they would not refund the $150. Terrible customer service, on top of incompetent employees. Don"t use them for service.
Wonderful service. Answered any questions I had and very respectful.
Great service with very knowledgeable people. The service men are very helpful and very much gentleman. Love this company.
He was very knowledgeable a d solved the problem. Thank you.
Awesome and Amazing service as always! Thank you.
Cristian called before he arrived, was very polite and professional, and did an excellent job!
Great and courteous service.
Very pleased with every aspect of service provided by your technician, Eddie!
We have used holders for some time now and all of their service guys have always been great, on time, and very professional. We are always notified in advance of our service appointment and prior to the appointment we get notification of who our serviceman. Holders is amazing we would recommend their services to anyone with an air conditioning need.
Great service the technician explained everything. I would definitely recommend Holders :)
Was satisfied with service. Was interested in how things work and my questions were answered.
Justin service tech awesome. Informs me of issues and teaches me solutions or what to advise buyers how to maintain. Really like the e mails of schedules and completion results.
Excellent and fast service, thank you :)
Still have a problem. Have another HVAC company coming out to troubleshoot.
Our unit didnt get fixed, requested quote for part needed and havent heard back. As of now, still without AC.
Technician was very professional and helpfull. He and I diagnosed the problem quickly and he was on his way.

Now for the estimator that is another issue. I never received nor do I want to receive the estimate for a replacement unit. After conversing with him on the replacement unit and him describing all the reasons he could not give me a quote such as needing engineering on joist structure in my ceiling, electrical panel concerns, air handler replacement and refrigerant lines needing replacement I ended our conversation. I have had units replaced several times and never encountered any of these issues. I choose to purchase a new unit from a different company. I believe a refresher course for your sales/estimators might be in your companies best interest. Thank You for your prompt service.

Best,
Jon Van Alstyne (business owner for over 75 years in Bakersfield)
Beyond excellent service- Jorge was very professional, respectful and efficient! Service, pricing and documentation was accurate and very fair; will recommend this company to everyone!
Excellent service. Got all the answers to my concerns that Castle and Cooke refused to investigate!
Great work.
Business Owner's Reply · 3 months ago (Nov 1)
Hi Harold,
Thank you for the review, 5 Star rating, and the kind words. We appreciate your business.
Technician was prompt and clean and everything went well.
Business Owner's Reply · 3 months ago (Nov 1)
Hi Louis,
Thank you for the review and 5 Star rating. Your satisfaction and comfort is our priority.
Tech was very informative and good customer skills.
Business Owner's Reply · 3 months ago (Nov 1)
Hi Montana R 2,
We are so happy to hear you satisfied with your service and the professionalism of our technician. We are thankful for your business.
I called in at 8:00 am to get my AC unit that failed the night before fixed, the tech showed up on time (11:00 an) and my AC was fixed & running by 11:30. easy.
Business Owner's Reply · 3 months ago (Nov 1)
Hi Brian,
Thank you for the review and the 5 Star rating. We are so glad that we were able to fix your issue quickly and to your satisfaction. We appreciate your business!
Excellent service, very professional, informative, and friendly.
Business Owner's Reply · 3 months ago (Nov 1)
Hi Jerry,
Thank you for the excellent review and the 5 Star rating! We are glad you were satisfied with our service. We hope to continue to be your HVAC company of choice.
i'll tell you when its done!
Business Owner's Reply · 3 months ago (Nov 1)
Hi Thomas,
Thank you for the review and the rating. Please let us know how everything went once the job is complete.
Technician was friendly and very professional.
Business Owner's Reply · 3 months ago (Nov 1)
Hi Jeffery,
Thank you for the review and the 5 Star rating. We are happy to hear you were satisfied with the service and the friendliness and professionalism of our technician.
We appreciated very much the immediate response to our need to have our air conditioning unit checked out. But, we were a little concerned when after servicing the unit, the representative was going to get an estimate to repair or replace our unit. We normally will get a second opinion on what could be a quite expensive issue. When we did the other company checked the unit and repaired it on the spot. Should we have another issue, we will contact you again.
Business Owner's Reply · 3 months ago (Nov 1)
HI David,
Thank you for the review and rating, we appreciate it. We use moments such as this as training for our technicians. We also appreciate the opportunity to earn your business the next time you have an issue.
Service technician was on time and polite. He even spent a few extra minutes explaining the maintenance he did and answered my questions. Highly recommend.
Business Owner's Reply · 5 months ago (Sep 15)
Hi Enrique,
Thank you for the kind words regarding our technician. I am happy he took the time to explain what he was doing during the service. We appreciate the 5 Star rating and review!
I contacted Holders AC after I had another company cancel last minute. The receptionist was able to get me an appointment offered their annual plan for spring and winter service. Very affordable. When tech arrived he was professional, polite and knowledgeable. I would recommend them anytime.
Business Owner's Reply · 5 months ago (Sep 15)
Hi Andrea,
I am so glad we were able to step in and get you taken care of. I hope we have earned your business! Thank you for the 5 Star rating and the great review.
Perfect
Technician called and arrived in timely manner
Problem diagnosed and repairs completed in 30 min
Would recommend for service.
Business Owner's Reply · 5 months ago (Sep 15)
Hi John,
So glad to hear you were completely satisfied with our service. Thank you for the review and the 5 Star rating. We appreciate any recommendations or referrals, that truly is the highest complement!
Excellent service . Very fast and friendly and honest .
Business Owner's Reply · 5 months ago (Sep 15)
HI Cody,
We are happy to hear you were satisfied with the service we provided. Thank you for the review and the 5 Star rating.
Emma, Emily and Eddie thank you for coming out so quick and taking care of my AC
THANK YOU AGAIN.
Business Owner's Reply · 5 months ago (Sep 15)
Hi Linda,
Thank you for the 5 star rating and review! So happy we were able to get you back up and running and comfortable.