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Holders Air ConditioningCommercial And Residential HVACBakersfield, CA4.7 · 111 reviews
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4.7 · 111 reviews
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Steve Hunt
Great service. Timely.
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Londquist C.
We have known the Holder family and have been with them for 35 years. In all that time, we have been pleased with every technician, the service department (Kayla) and every aspect of the business. Roger senior was our go-to guy until he retired. The men who have stepped in for him are excellent! Holders is a local, family owned and operated business that cares about the people in our community.
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Leo L.
Hank, the technician was on time, friendly, recommended part needed. I highly recommend Holders A/C & Heating to anyone.
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Dagmar Surratt
Punctual explained everything.
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Robert H.
Very polite, left everything clean, careful inspection.
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Warren Albert
Timely and good follow up by office staff. Service Technicians are professional and courteous.
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David Barnett
good job.
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Napa Truck Parts
Great !!!!!
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John C. Wilson DDS
Always Professional and outstanding service! Thank you Holders and Hector for maintaining our home and our office Units!!
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Elhamy A.
The technician finished the work properly.
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Kelly Dahl
I am very happy with this company. Their technicians are always clean, neat and professional. They are always on time or early and do a great job at communicating. They are thorough in the service of the units and are not rushed in explaining what they did and the health of the units. I have been using them for about 4 years now and will continue to do so in the future. Thanks, Kelly.
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Jennifer B.
We are pleased to have Holders as our HVAC service providers. They are reliable and trustworthy. They always send knowledgeable technicians to service our AC & Heating units. We bought our HVAC system from them and their pricing was far below all other estimates. We would definitley recommend them to everyone.
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Juan Barraza
I was overall satisfied that the technicians were able to resolve my heating issue. I hope to continue to use this company.
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Lisa Dykes
Jorge is so nice, he answered my questions, I will recommend them to anybody. Emily is so nice.
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Larry & Denise P.
Thanks again for our semi-annual service. Eddie did a great job ensuring our heating system was functioning well for the winter, and we were blessed that he changed our filters. Eddie was courteous, skilled, and kind. All great qualities that are prevalent throughout Holders. We'll see you all again in the Spring as things start heating up. Have a wonderful Christmas and a bright New Year! Denise P.
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Erin E.
Bakersfield , CA
Terrible customer service. We had a gas leak at our home and subsequently PG&E turned off the gas. We needed our HVAC evaluated as the potential cause of the leak. We called Holders on a Saturday, and explained the situation to their dispatcher, who asked for the situation to be repeated again. She then called back to ask exactly what the situation was. They dispatched an employee to our home. on arrival, he notified us that he was not able to evaluate the HVAC system if the gas was turned off. He then said he did not feel it was appropriate to charge us for service, since he didn"t provide any service. But that it wasn"t his decision to make. He attempted to call the service department manager with no success as it was a Saturday. We paid the $150 service fee, despite the tech not performing any service in our home. When we called holders today, and spoke with Cayla, the service manager, she informed us that the dispatcher didn"t document that the gas was turned off, so they would not refund the $150. Terrible customer service, on top of incompetent employees. Don"t use them for service.
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Kathryn Anderson
Wonderful service. Answered any questions I had and very respectful.
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Lila Miller
Great service with very knowledgeable people. The service men are very helpful and very much gentleman. Love this company.
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Alice K.
He was very knowledgeable a d solved the problem. Thank you.
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Cynthia C.
Awesome and Amazing service as always! Thank you.
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Fasika Montalvo
Cristian called before he arrived, was very polite and professional, and did an excellent job!
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Sandra S.
Great and courteous service.
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Nancy S.
Very pleased with every aspect of service provided by your technician, Eddie!
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Dewey Pest Control
We have used holders for some time now and all of their service guys have always been great, on time, and very professional. We are always notified in advance of our service appointment and prior to the appointment we get notification of who our serviceman. Holders is amazing we would recommend their services to anyone with an air conditioning need.
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Debbie M.
Great service the technician explained everything. I would definitely recommend Holders :)
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Betty Coronado
Was satisfied with service. Was interested in how things work and my questions were answered.
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Graham Grove Lot 1002 Plan 4550
Justin service tech awesome. Informs me of issues and teaches me solutions or what to advise buyers how to maintain. Really like the e mails of schedules and completion results.
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Jerry Melson
Excellent and fast service, thank you :)
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Josh & Lori Yurkanin
Still have a problem. Have another HVAC company coming out to troubleshoot.
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Robert Rios
Our unit didnt get fixed, requested quote for part needed and havent heard back. As of now, still without AC.
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Jon Van Alstyne
Technician was very professional and helpfull. He and I diagnosed the problem quickly and he was on his way.
Now for the estimator that is another issue. I never received nor do I want to receive the estimate for a replacement unit. After conversing with him on the replacement unit and him describing all the reasons he could not give me a quote such as needing engineering on joist structure in my ceiling, electrical panel concerns, air handler replacement and refrigerant lines needing replacement I ended our conversation. I have had units replaced several times and never encountered any of these issues. I choose to purchase a new unit from a different company. I believe a refresher course for your sales/estimators might be in your companies best interest. Thank You for your prompt service. Best, Jon Van Alstyne (business owner for over 75 years in Bakersfield)
Business Owner's Reply · 8 months ago (Apr 4)
Hi Jon, Thank you for the review. I appreciate the insight of a long-time business owner.
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Michael Ainsworth
Beyond excellent service- Jorge was very professional, respectful and efficient! Service, pricing and documentation was accurate and very fair; will recommend this company to everyone!
Business Owner's Reply · 8 months ago (Apr 4)
Hi Michael, Thank you for the awesome review and 5-star rating! We are happy that Jorge exceeded your expectations!
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Craig O.
Excellent service. Got all the answers to my concerns that Castle and Cooke refused to investigate!
Business Owner's Reply · 8 months ago (Apr 3)
Hi Craig,
Thank you for the excellent rating and for taking time to write a review. We appreciate you and your business. |
Harold H.
Great work.
Business Owner's Reply · A year ago (Nov 1, 2022)
Hi Harold,
Thank you for the review, 5 Star rating, and the kind words. We appreciate your business. |
Louis Wildrick
Technician was prompt and clean and everything went well.
Business Owner's Reply · A year ago (Nov 1, 2022)
Hi Louis,
Thank you for the review and 5 Star rating. Your satisfaction and comfort is our priority. |
Montana R 2.
Tech was very informative and good customer skills.
Business Owner's Reply · A year ago (Nov 1, 2022)
Hi Montana R 2,
We are so happy to hear you satisfied with your service and the professionalism of our technician. We are thankful for your business. |
Brian B.
I called in at 8:00 am to get my AC unit that failed the night before fixed, the tech showed up on time (11:00 an) and my AC was fixed & running by 11:30. easy.
Business Owner's Reply · A year ago (Nov 1, 2022)
Hi Brian,
Thank you for the review and the 5 Star rating. We are so glad that we were able to fix your issue quickly and to your satisfaction. We appreciate your business! |
Jerry Wilder
Excellent service, very professional, informative, and friendly.
Business Owner's Reply · A year ago (Nov 1, 2022)
Hi Jerry,
Thank you for the excellent review and the 5 Star rating! We are glad you were satisfied with our service. We hope to continue to be your HVAC company of choice. |
Thomas P.
i'll tell you when its done!
Business Owner's Reply · A year ago (Nov 1, 2022)
Hi Thomas,
Thank you for the review and the rating. Please let us know how everything went once the job is complete. |
Jeffrey Rudie
Technician was friendly and very professional.
Business Owner's Reply · A year ago (Nov 1, 2022)
Hi Jeffery,
Thank you for the review and the 5 Star rating. We are happy to hear you were satisfied with the service and the friendliness and professionalism of our technician. |