Home Paramount

Home Paramount

Home Paramount

Residential & Commercial Pest Control

Forestville, MD

4.3 · 77 reviews
4.3 · 77 reviews

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About Home Paramount

Location

Forestville, MD

Services

Residential & Commercial Pest Control
Additional Services: Bed Bug Control · Bird Control · Moisture Control · Mosquito Control · Termite Control · Wildlife Control

Business Qualifications

Quality Pro Certified
Member of the National Pest Management Association

About This Business

For over 78 years, Home Paramount has been a family-owned and operated pest management company dedicated to effective service at an affordable price.

Ranked among the twenty largest pest management firms in the United States, we service Delaware, Florida, Maryland, North Carolina, Pennsylvania, South Carolina, Virginia, Washington DC and West Virginia.

We offer commercial and residential services and our team includes full-time entomologists, state-certified inspectors, knowledgeable technicians and a friendly customer service staff.

In 1995, Home Paramount was one of the first companies to obtain the industry’s Quality Pro certification which is attained by less than 2% of all pest control companies in the United States. We are an industry-leading professional organization according to the standards of the National Pest Management Association, providing our customers with the utmost respect and care.

Call us today at 888-888-HOME (4663) for a free inspection. This is a service that we provide at no cost. A trained Home Paramount inspector will come to you at a convenient time and conduct a thorough pest evaluation. We will discuss our findings with you and make control recommendations.

Customer Service is Paramount to us!

77 Reviews for
Home Paramount

What people say about Home Paramount
Professional · 19
Knowledgeable · 14
Friendly · 10
Excellent · 9
Helpful · 6
· Show All
4.3 star average rating (77 reviews)
Reviews you can trust. All reviews from real customers.
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Washington, DC
Emmanuel does a great job. I am glad we don't have so many mistakes around this year.
Washington, DC
Technician was knowledgeable and professional. Pointed out things I was not aware of that needed immediate correction. He was prompt as well.
Washington, DC
Always have responded on a timely manner whoever I have called.
Washington, DC
First, the technician called me at 8:20 AM to see if he could reschedule to right then, rather than the original agreed upon time of 5 to 7 PM.

Told him no, we'd all be at work and that i'd text to verify someone would be home right at 5.

Texted later to verify that we'd be home and to make sure he was still planning on getting there. He never responded.

When he did show up after six he complained and complained about how long it had taken him to find parking (It's DC. How has he not dealt with difficult parking situations before?), and about how I'd texted him to verify late in the day (3 PM, which seemed fine to me considering he'd called at 8 to try and reschedule at the last second). He said that he couldn't do anything about the mice without pulling out our dishwasher to see behind it, but offered no plan for attempting to do so. He didn't check for holes where the mice might be getting in. Obviously he didn't plug any such holes inside or outside of the house because he didn't even look for them. All he did was storm around in a bad mood and lay down 3 traps.

I think it would be appropriate for you to send someone else out to take another look free of charge.
Washington, DC
Terrell was not make service technician on the above date. However, the technician who serviced my property was excellent. I am pleased with the service home paramount has provided.
Washington, DC
Our technician, Emmanuel, has been as helpful.
Yet it is frustrating when a visit is scheduled per voice mail message and the technician is sent out without confirmation that the time works for us. So if we are not in when he comes, the inside of the house does not get treated.
That said, we have long been questioning the overall effectiveness the current service is offering us & honestly are considering cancelling our treatment.
Washington, DC
Missed scheduled appointments both times, and did not check all bait stations when the property was finally visited. Apparently there is a shortage of managers, so I had the local manager, who was fairly rude.
Washington, DC
Odd contract issues, would have liked to see beforehand.
Suitland, MD
The the technician was pleasant.In addition to being pleasant, he was patient and great listener.
He seemed quite competent and confident in servicing my home. The treatment provided has caused significant improvement.
Overall, the technician was excellent.
Capitol Heights, MD
Worst ever he didn't treat all my rooms it still fleas and mice I don't I had better results treating my home myself I'm so upset I went with this company the guy was 2 hours late and reeked of cigarettes waste of my money.
Washington, DC
The technician was great. Minimum is 50 characters.
Washington, DC
Terrell is an excellent technician and a very personable fellow. I was quite impressed with his knowledge and his ability to explain everything to me! Thanks so much.
Washington, DC
The work done in the house was superb. However I wasn't called beforehand to be notified that he would be coming. This was the second time this has happened.
Washington, DC
I would appreciate it if the person who calls to set up the service actually talks to me. Often a message is left and I'm out of town when the technician comes. Annoying.
Emmanuel is the BEST. Kudos to him.
Washington, DC
Emmanuel was on time, did a professional and thorough job and reported back to me about what he found. I also LOVE having the same technician each time. He knows my house and my situation and is just terrific.
Washington, DC
Tech Terrell was very professional and full of knowledge. He provided me with some very helpful tips. OUTSTANDING JOB.
Washington, DC
It was a pleasure working with Mr. Barnes. He was friendly, professional and answered ll my questions.
District Heights, MD
My service was great. Anthony answered any questions or concerns that I had. He seemed knowledgable.
Washington, DC
TERELL WAS VERY PROFESSIONAL AND
THOROUGH. JOSEPH LUCAS.
Washington, DC
It was good service. They came to the house when they have said that they will come

N.
Washington, DC
Knowledgeable, friendly, arrived on time, did not waste time in completing the job.
Washington, DC
Terrell was fantastic. Friendly and knowledgable. HP feels like a small family company in which everyone really cares about doing the best job.
Washington, DC
Helped with mouse issue, which had not been handled properly before.
Washington, DC
As a new customer, I am looking forward to having Home Paramount help me control a horrendous outside infestation of rats. Fingers crossed.
Washington, DC
Emmanuel is great. Noticed the changes to my contract and always service with a smile.
Washington, DC
the tech was friendly and answered the questions that I had with ease.
Washington, DC
My experience with Paramount has been great. Mr. Terrell is always very professional and always let us know if we have a problem let you all know.
District Heights, MD
I wish I never signed a contract with this company. They show up unannounced without a conformation from me or my wife! This is a problem for me!! I will never use this service again after I'm done with this contract!
Capitol Heights, MD
Good service. I just wish that I could be given a specific time instead of a window. I feel like I could be doing other things with that window.
Washington, DC
Great customer service with every employee that I have met thus far.
Washington, DC
Terrell does an excellent job. He's very personable as well.
Washington, DC
Mr. Juan was very professional and very knowledgeable of his job.
Washington, DC
I received a courtesy call prior to my appointment time. Even though I wasn't at home my technician was eager and empathetic to my concerns concerning my quarterly treatment. I've been with home paramount for years and ther service is only getting better.
Washington, DC
Generally good. Better coordination needed when they come out.
Washington, DC
There was a voice message left on my home phone as follows: We're call to schedule your service with phone number to call. The caller did not identify as Home Paramount, calling to schedule my quarterly service. I usually delete these type of messages with follow-up. In the future please ask the caller when they leave me a message to identify as Home Paramount, calling to schedule my quarterly service. Thanks.
Washington, DC
The technicians are very nice and very informative. All in all I am very pleased with the services I receive.
Capitol Heights, MD
The technician was on time and professional. The service was good.
District Heights, MD
the service is not bad but not good either. the technicians are always very helpful and informative.
Washington, DC
Emmanuel Barnes came on time and was very knowledgeable. Explained the procedure. He was very professional and was very cordial.
Thank you, Joan Healey.
Suitland, MD
I just prefer that all techs call when they are here so I can get downstairs because I am disabled and I feel like yesterday my tech was irritated by that.