Home Paramount

Home Paramount

Home Paramount

Residential & Commercial Pest Control

Gaithersburg, MD

4.6 · 518 reviews
4.6 · 518 reviews


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About Home Paramount

Location

Gaithersburg, MD

Services

Residential & Commercial Pest Control
Additional Services: Bed Bug Control · Bird Control · Moisture Control · Mosquito Control · Termite Control · Wildlife Control

About This Business

For over 80 years, Home Paramount has been a family-owned and operated pest management company dedicated to effective service at an affordable price.

Ranked among the twenty largest pest management firms in the United States, we service Delaware, Florida, Maryland, North Carolina, Pennsylvania, South Carolina, Virginia, Washington DC and West Virginia.

We offer commercial and residential services and our team includes full-time entomologists, state-certified inspectors, knowledgeable technicians and a friendly customer service staff.

Call us today at 888-888-HOME (4663) for a free inspection. This is a service that we provide at no cost. A trained Home Paramount inspector will come to you at a convenient time and conduct a thorough pest evaluation. We will discuss our findings with you and make control recommendations.

Customer Service is Paramount to us!

518 Reviews for
Home Paramount

What people say about Home Paramount
Professional · 86
Excellent · 57
Friendly · 39
Courteous · 35
Knowledgeable · 33
· Show All
4.6 star average rating (518 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Bethesda, MD
all they did was put down sticky traps. $275.00 Sticky traps.
Silver Spring, MD
Great service...friendly and competent technician. Thank you.
Silver Spring, MD
I signed and paid a contract for roaches and mice. They only treated for roaches. When I called about it, they were supposed to come treat for mice in a second visit. That didn’t happen, they only sprayed the front door, they did not patch any holes or lay down traps as promised. Home Paramount is very good at treating roaches but not mice. I got two different stories on how they treat for mice and both contradicted the other. The team does not communicate amongst themselves, nor do all of their inspectors know what services they offer. An overhaul I training is needed. It isn’t the same home paramount that I used 10 yrs ago.
Gaithersburg, MD
I'm having trouble seeing whether this continues to be a good value. Update visits have lasted no more than 10 minutes, 15 tops, solely to add poison to mouse boxes (and not to check or remove traps, despite a request). However, most technicians are courteous and put up with my dog barking at them. I think the scheduling of these update visits leaves a lot to be desired--I do not answer my land line during the day while teleworking and prefer an e-mail to announce scheduling.
Potomac, MD
Technician was professional & cordial.
Montgomery Village, MD
Excellent service! Took care of our needs immediately and pricing was competitive. Highly recommend!
Kensington, MD
Always satisfied.
Damascus, MD
I'm very happy with yesterday's visit by Home Paramount. The tech was very knowledgeable. He took steps to get rid of the fruit flies that have recently been in this house.
Potomac, MD
Always so happy with your service and customer care! Thank you!
Bethesda, MD
terrible.
Rockville, MD
Left my home during the visit and went to another location
They said they didn’t have the
equipment to check the attic
Haven’t heard from anyone since they were here SAT
No one has called to reschedule the visit a little disappointed!!
Burtonsville, MD
Thank you for your service.
Bethesda, MD
Everything went fine today.
Gaithersburg, MD
very happy with home paramount service.
Gaithersburg, MD
Very pleased.
Takoma Park, MD
I'm very pleased with the service so far no problems thank you.
Gaithersburg, MD
Home Paramount personnel have always provided professional service and highly knowledgeable. We have been a customer for almost 10 years now and we could not be happier.
Germantown, MD
The technician was wonderful.
Boyds, MD
Super friendly to communicate with and always making sure the customers happy.
Rockville, MD
Many thanks to my Tech, Chuck S! He has always been on-time and attentive to details, in addition to being very friendly!
Brookeville, MD
The technician is very professional and friendly; arrived at the beginning of my window. I love that.
Potomac, MD
No. Your only doing outside big rip off.
Silver Spring, MD
Our service technician was extremely responsive and helpful in explaining and addressing our recent ant problem. We hope he gets recognition for his excellent customer service.
Gaithersburg, MD
On time, fast and explained what the treatment was for.
Gaithersburg, MD
Excellent service.
Potomac, MD
Still hav not received services that I contracted and paid for over 6 weeks ago. When the technician finally arrived on July 10th to complete the scheduled, contracted work, he stated he did not have the materials to complete the job. I would appreciate being contacted by Paramount to get the services I have paid for completed. Thank you.
Kensington, MD
Very pleased with quality of service so far.
Bethesda, MD
Excellent and prompt service. Technicians are very well informed, courteous and very professional.
Bethesda, MD
Very happy with Paramount and the techs are wonderful!
Silver Spring, MD
The time the service person does come in, I think he does a good job. I just don't like when he tries to be sneaky. He knows that that I always want him to come in and spray inside, and sometimes he doesn't ring the bell and then says he came. I want to make sure he's protecting my home and not pretending he is. One time, he came to the parking lot and sat there in his car, didn't ring the bell, didn't get out. He was about to leave when I caught him and asked him if he was going to come in. Then he says, I forgot my equipment. He said he was going and coming back. He never came back that month or the next. But he surely sent the bill to say he came in and service the home. I don't like that kind of attitude. I should be able to trust that if we are paying him for a service, he's actually doing it. I'm working from home, so if I don't see him doing the work, he didn't do it. This guy should be kept on check. I dislike to see dishonest people doing job that requires trust.
Silver Spring, MD
I'm looking for another provider.
Chevy Chase, MD
Yesterday a new staff of your company in charge of the routine maintenance made the inspection but at the end left an anonymous note instead of releasing the proper inspection report with your company letter head. This is not a professional way to comply with our contract and we don’t accept it. So, please we request to send the proper certification of the work done in company’s letterhead paper. Also add in the report the inspection of the green house which is part of the ordinary maintenance schedule.
Regards,
Alfredo Baldini.
Poolesville, MD
Not happy with the service during the last month. The appointment was scheduled for last month and the exterminator didn't show up. Same day call the main number, they were supposed to call me back but they didn't. I called them back after 3 weeks to schedule a new appointment. The new appointment was scheduled for this past Friday between 8:00 - 10:00 but again the exterminator didn't show up. I called the main number at 10:15 to check to status. The lady told me that they scheduled me for Saturday with an exterminator that was off that day. This is totally unacceptable. Again, another day waited. She found another exterminator for the same day that was available between 12-2:00. He was supposed to call me back on his way to my home but he just showed up without calling. During the service, he left traps in places where the family members are often walking and can easily be misplaced.
Potomac, MD
Yes excellent service by Chuck.
Ashton, MD
We were very unhappy that your technician couldn't keep his truck on our driveway and totally tore up our yard. There was no apology, nor offer to repair it. The yard needs a landscaper in the spring!

My rating is a negative star, but your website won't allow me to tell the truth. Please contact us, if you plan to respond: Jim and Carol Powers, 301 924 4972, 209 Ashcroft Ct., Ashton, MD.
Germantown, MD
I have continued to have excellent services from Paramount. The representative always is pleasant and thorough while performing the services.
Potomac, MD
working with HomeParamount for almost 40 years, same great service and same service team member over all of these years.
Damascus, MD
Tech was on time, squared away and neatly presented. Knowledgeable and communicated clearly and with a good disposition. Jon was thorough and I look forward to his help again.
Montgomery Village, MD
Great service.
Thank you,.
Olney, MD
Ok.