Home Paramount

Home Paramount

Home Paramount

Residential & Commercial Pest Control

Hanover, PA

4.6 · 407 reviews
4.6 · 407 reviews


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About Home Paramount

Location

Hanover, PA

Services

Residential & Commercial Pest Control
Additional Services: Bed Bug Control · Bird Control · Moisture Control · Mosquito Control · Termite Control · Wildlife Control

About This Business

For over 80 years, Home Paramount has been a family-owned and operated pest management company dedicated to effective service at an affordable price.

Ranked among the twenty largest pest management firms in the United States, we service Delaware, Florida, Maryland, North Carolina, Pennsylvania, South Carolina, Virginia, Washington DC and West Virginia.

We offer commercial and residential services and our team includes full-time entomologists, state-certified inspectors, knowledgeable technicians and a friendly customer service staff.

Call us today at 888-888-HOME (4663) for a free inspection. This is a service that we provide at no cost. A trained Home Paramount inspector will come to you at a convenient time and conduct a thorough pest evaluation. We will discuss our findings with you and make control recommendations.

Customer Service is Paramount to us!

407 Reviews for
Home Paramount

What people say about Home Paramount
Friendly · 58
Professional · 58
Knowledgeable · 33
Excellent · 28
Thorough · 27
· Show All
4.6 star average rating (407 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Beyond horrible. Poor office staff and technicians don't realize that their higher ups are liars and doing illegal stuff and when they get caught they'll wipe their hands clean but the innocentwill get in trouble. Get the state in some of those branches. Look at who's licensed and not. Look how they lie about service. Bad news here!
Hanover, PA
Service was good.Tech was knowledgeable and courteous.
Dover, PA
Friendly and efficient. Appreciated the next day service .
Hanover , PA
Happy to improve my rating if the service improves.

Salesman great, knowledgeable, professional, efficient.

Credit options, no complaints, efficient, good communication.

Tech- respectful, polite.

Office staff- curt and undesirable to communicate with, inefficient scheduling, no communication prior to appointments, appointments not scheduled as verbally stated.

Purchased new furniture prior to contacting due to infestation- 4 weeks after purchasing (contacted one week after purchase) and "after 2 treatment" I have larvae, babies, and adults in my new furniture.

I"ve now scheduled 4 days off of work for my house to be treated once, supposedly be treated a second time (scheduling fiasco) but most likely not be treated.

I independently sought the service and financed the service. Yet my husband is the one who is able to get calls back and calls prior to appointments. I just got a second robocall stating someone would be here at a date and time never agreed on- which is a situation when you have to work from home with kids and pets.

Admittedly, not a desired experience, but the customer service and office practices have exacerbated undesirable.
Hanover, PA
Providers pleasant, well trained and can answer all questions.
East Berlin, PA
very pleased with the technician and service.
Aspers, PA
excellent customer service. They are always there when you need them.
Gettysburg, PA
Excellent customer service both on the phone and in person! 10/10.
Gettysburg, PA
Thanks for keeping us as pest free as we can be in the middle of the woods!
Hanover, PA
Very knowledgeable. Have all the confidence that they will resolve my issue.
Gettysburg, PA
Excellent and prompt service!
Spring Grove, PA
Very thorough. Liked the tech.
Hanover, PA
Home Paramount Pest Control company’s staff are very personable and friendly. The home technicians do an excellent job and I am very pleased with their work; however, I do have an issue with their automated services. I have asked on several occasions not to be automatically scheduled. Often, without confirming the appointment, they have shown up at my home and sprayed the exterior and then sent a bill. I did speak to someone about pre-scheduling quarterly appointments but it has not occurred. I want to be home while they are present so that the interior can also be sprayed. I really don’t understand why this is such a huge problem and I am seriously considering changing companies because of this issue.
Gwen J
Hanover.
Fairfield, PA
Great, quick service.
Hanover, PA
I had an appointment for this past Thursday, May 6, between the hours of 3 to 5. After sitting there an hour and no one had showed up, I decided to call in just to be sure my appointment was still on. I was told that my appointment was between 4-6...WRONG!!! I would have NEVER set up an appointment for that time frame when I go out every Thursday at 6. I wrote it down immediately and I texted my tenants immediately with the time I was given. Someone changed it on your end without notifying me, probably to a "bigger" customer. Now I get an email showing I still owe the initial payment which I gave to your technician whom by the way finally showed up at 520pm. I should have left and just cancelled my entire contract as this whole ordeal to this point is so unorganized. The tech that came out was nice and did try to hurry along the way but when he first got there he thought he was only spraying for pest. He either didn't read his paper work or it was relayed to him that we had a mouse issue. That was the REASON I called in the first place. So, sorry I cannot give a good review at this time and I will not be sending a check for the invoice because I already paid. Kathi.
Gettysburg, PA
Am very pleased with Home Paramount service. Appointment was kept at promised time. Technician was friendly and professional. Thank you for a job well done.
Hanover, PA
Quick reply to call. Looks like treatment was applied quickly and efficiently. Appreciate quick and thorough service.
Gettysburg, PA
I have enjoyed this company since becoming a customer last year. Daryll is great at what he does! He is on time, every time, and is very knowledgeable at his profession. The company always calls to let me know when my service will be complete and if that day doesn't work then it is so simple to change the day if needed. I highly recommend this company! Thank you for all you do!
Dover, PA
very happy with service man was very professional and did a great job would recommend to any one thanks... Mike.
Hanover, PA
We moved into a new build by a wooded area with water and have had mice issues since we moved in 3 years ago. The mice will never go away, but I feel much better knowing we are eliminating the population the best we can with Home Paramount!
Gettysburg, PA
Darrell is great.
Red Lion, PA
They are always on time,the gentleman has always been polite and I have not had rodent problems.
New Oxford, PA
Everything was great.
New Oxford, PA
Very satisfied with Home Paramount's service.
New Freedom, PA
Mike was professional kind and courteous.
Hanover, PA
Sprayed an entire case of meat with pesticide, also said he sprayed all my apartments but never got my keys ? So how was it taken care of.
Gettysburg, PA
very courteous, very thorough and knowledgeable.
Glenville, PA
I am really satisfied with the service I have received. Everyone did a good job.
Hanover, PA
Just had service for winter bugs. Service was excellent. Serviceman very polite and helpful. I made a good decision in using Paramont.
Orrtanna, PA
Great service and communication.
Hanover, PA
Evan and Will both here for our initial service and inspection. Both of them excellent representatives for the company! Both very pleasant and very good answering all my questions!
York, PA
Cody provides excellent customer service and was very professional.
Hanover, PA
Everything went well will the service I received yesterday.Very thorough and answered all my questions and did eevrything I asked him to do.
Littlestown, PA
I received a notice from Home Paramount that someone would be coming to my house for a scheduled treatment, and subsequently received an invoice for that visit; however, I have no clue if anyone actually CAME to the house. While I understand all treatments are outside-only due to Covid, I was home all day but never saw anyone, no one knocked on the door to alert me they were on the premises, and no paperwork was left on my door, as the oil company does, for example when they make a delivery. Why should I pay an invoice when I don't know if any treatment was actually accomplished?
Hanover, PA
Amazing and knowledgeable.
Gettysburg, PA
A great first service.
Gettysburg, PA
They would not send me a paper copy of my bill that’s my only complaint.
Gettysburg, PA
Darrell is always friendly and a professional. He will go beyond expectations to help.
Hanover, PA
Very professional.
Gettysburg, PA
Very professional service.