Home Paramount

Your service has been good. One exception. You haven't had sticky strips/boxes for at least 3 months. This is the worst possible time to be without them. Pests will be trying to find warm places to come into, out of the cold and those boxes would prohibit them from going beyond my garage. Get on top of this.

Just want to give kudos to Jamal. He knows what he has to do when he comes. Always asks about any problems. It's such a pleasure to work with him and he is always very pleasant and personable. Thanks Jamal!!

Great job! Scheduling was easy, everyone is always so nice.

Fast, professional service. Knowledgeable technicians!

I’m not satisfied with the service they are giving me,I do not see any improvement in the cockroach infestation ,I feel like they’re not giving the correct treatment I do not see any change.

I was originally going to go with a big name comapany like Orkin but they never called me after a request. Good thing they didn't. I decided to contact Paramount because they were so close to my home and the service I received from the inspector to the technician have been top notch. They really care and made me feel at ease.

Great service and customer service.

Removed waspish nest and nobody got stung.

We couldn't be happier with Home Paramount! Their communication with us is impeccable, reminding us in advance of each visit. Our guy, Jared, is remarkably cordial and professional, looking out for our herb garden and our dogs. And, we've noticed a REAL difference in our being able to spend time in our own backyard, on our own patio without being immediately attacked by innumerable mosquitoes, etc.

Have not had any spider problems since I have had the service.

Great service, great Technician.

Chris is fantastic,very knowledgeable and professional.

Very pleased with the work that was done. My only complaint is that I was told my brother would receive a discount for recommending your company to me and that I would receive a discount for referring my neighbor to your company and she too had the work done. It has been many many months and still nothing has been done. Please advise.

Home Paramount services have become terrible of late.
We requested mosquito treatment. First it took forever to get an appointment and multiple failures for paramount before someone showed up. Then the treatment wasn't effective as mosquitoes continued to attack us. There was no follow up treatments even with us calling. We got tired of calling and I started attempting to do the treatments myself.

It's annoying and very disappointing when a service company like this flips on you. It is hard to switch services like this. Well... It is what it is. I will try other companies.

Wonderful in every way.

I am pleased with my annual contract.

Tech showed up 2 hours early without a phone call, but did the job with little disruption.

Chris went above and beyond for me. Jennifer was so pleasant on the phone when I made the appointment. Just a great company!

Amazing service! From the phone calls to the home service, it was a complete 10/10! Will forever be a customer!

Great service by your company. Technician very professional.

Good efficient service.

You suck at keeping appointments every time. Very unprofessional.

I have nothing against the actual service. My complaint is the fact that Home Paramount sets the appointment without any input from the customer. I do not appreciate being left a message stating when the appointment will be. I have complained about this before to no avail. My suggestion would be for Home Paramount either call, mail or text the customer to contact them to set up an appointment together.

Not happy with service. The supervisors/managers were not truthful or honest about reimbursement amount. Had many staff problems, the communications between supervisors/managers were evasive (saying one thing, but did not deliver). The staff was very unprofessional, disrespectful and vulgar. I do not recommend this service. This was a service I picked from the internet and because they were in business for years, I thought I would be getting a five-star company. That was not the case!

Excellent.

Home Paramount is using the excuse of the coronavirus to do less work inside and out when they come to your home. Employees no longer come into the house which I can understand this part but none of the employees like to go into a crawl space. I have two homes under contract in different states and I have the same problem in both areas. In the first property, the technician had to be called back to do the crawl space. Excuse used it was raining but he was able to spray around the outside of the house. Second property...technician saw several mice had died in the crawl space so "threw a handful of chemicals" under the house. He did not feel it was necessary to fill the mice trap boxes in the crawl space due to seeing the dead mice! Isn't this the reason for the trap boxes? I received No notification at either house the technician was coming. Tech just showed up. Last year at both properties, the more the technicians came the more mice I had. I had to request the technicians to come in between regular service quarters. I later found out the techs were not using any chemicals in the bait boxes nor going into the crawlspaces! I would rate the service below average if there was a star.

The owner of the company has not reduced any pricing of the contracts even though the technicians are using less chemicals by not coming into your house and throwing chemicals into a crawl space vs filling the trap boxes. I have had this company for years and the service over the past two years has greatly diminished.

Home Paramount has no quality program for their technicians working out in the field. The company relies on the technician doing his job. I believe a company of this size does need to implement a quality program for their technicians.

Very happy with the service. Easy appointment reminders, be home or not, or come out off cycle if there is an issue. Very responsive to questions and concerns with resolution to different pests we’ve encountered through the years.

Excellent service.

The technician from Home Paramount arrived on time. He went over everything that he was going to do. He was polite, very thorough with his explanation and completed the job as he stated. He showed me where the pest issue could possibly be coming from. We have not seen one pest since he treated our home inside and out. Well worth the money!

Great work very professional and knowledgeable.

I am very pleased with my service. The technician was very courteous and professional, and he provided an excellent application to rid my home of pests. Star rating of 5.

Jamil always provides a high quality of service and attention to detail. Any issues are promptly dealt with and effectively addressed.

The were excellent.

Devrick is always very professional and considerate, especially during this pandemic. I am always satisfied with the service that he provides.

Unfortunately, I’m still seeing carpenter bees get into the areas that were supposedly treated. How do I know for sure that the treatment is effective?

Quick, professional, and great service. Definitely recommend to everyone!

Great service. Got what they said I needed.

Very good, Donald was professional and answered all my questions, highly recommend using them.

Excellent customer service!!

I am very pleased.