Home Paramount

Excellent.

Home Paramount is using the excuse of the coronavirus to do less work inside and out when they come to your home. Employees no longer come into the house which I can understand this part but none of the employees like to go into a crawl space. I have two homes under contract in different states and I have the same problem in both areas. In the first property, the technician had to be called back to do the crawl space. Excuse used it was raining but he was able to spray around the outside of the house. Second property...technician saw several mice had died in the crawl space so "threw a handful of chemicals" under the house. He did not feel it was necessary to fill the mice trap boxes in the crawl space due to seeing the dead mice! Isn't this the reason for the trap boxes? I received No notification at either house the technician was coming. Tech just showed up. Last year at both properties, the more the technicians came the more mice I had. I had to request the technicians to come in between regular service quarters. I later found out the techs were not using any chemicals in the bait boxes nor going into the crawlspaces! I would rate the service below average if there was a star.

The owner of the company has not reduced any pricing of the contracts even though the technicians are using less chemicals by not coming into your house and throwing chemicals into a crawl space vs filling the trap boxes. I have had this company for years and the service over the past two years has greatly diminished.

Home Paramount has no quality program for their technicians working out in the field. The company relies on the technician doing his job. I believe a company of this size does need to implement a quality program for their technicians.

Very happy with the service. Easy appointment reminders, be home or not, or come out off cycle if there is an issue. Very responsive to questions and concerns with resolution to different pests we’ve encountered through the years.

Excellent service.

The technician from Home Paramount arrived on time. He went over everything that he was going to do. He was polite, very thorough with his explanation and completed the job as he stated. He showed me where the pest issue could possibly be coming from. We have not seen one pest since he treated our home inside and out. Well worth the money!

Great work very professional and knowledgeable.

I am very pleased with my service. The technician was very courteous and professional, and he provided an excellent application to rid my home of pests. Star rating of 5.

Jamil always provides a high quality of service and attention to detail. Any issues are promptly dealt with and effectively addressed.

The were excellent.

Devrick is always very professional and considerate, especially during this pandemic. I am always satisfied with the service that he provides.

Unfortunately, I’m still seeing carpenter bees get into the areas that were supposedly treated. How do I know for sure that the treatment is effective?

Quick, professional, and great service. Definitely recommend to everyone!

Great service. Got what they said I needed.

Very good, Donald was professional and answered all my questions, highly recommend using them.

Excellent customer service!!

I am very pleased.

Our Service Agent Deverrick Jackson was very helpful and well educated.

He done excellent job.

I have been a Paramount customer for about 3 years now. I once complained about one technician, and got an immediate response. Since then, I have had Maurice and now Christopher and am completely happy with both of their work. Being able to go outside and not be bitten by mosquitos is a joy.

Great service from the technician
Derrick Jackson.

Technician knowledgeable with pest applications. Arrived within the schedules time frame. Very courteous and pleasant to converse with.

We are very pleased with your service! You took care of our ant problem and your service workers are very professional!

Jammal Lynn was knowledgeable, professional, and friendly.

Good services.

Very happy with the inspection and meeting with Eugene as well as the installation by Tim. We sent an E mail on Sunday March 1st to Home Paramount and received a follow up phone call very quickly on Monday morning at 8am. Our inspection was performed Monday afternoon. The installation was performed Tuesday morning. Very satisfied.

Knowledgeable prompt caring.... llove outstanding customer service and they RULE on giving it out!!!!!@.

No, because you insist upon sending a technician without scheduling an appt with me. This has happened several times and I don't appreciate it.

Excellent service.

According to my calculations, I was serviced, billed and I paid for the service in December 2019. Since I am paying for quarterly service. I feel you should have come in March 2021, and not February which you billed me for as quarterly. Service is great but I would like it to remain on the quarterly schedule. And if I need additional service, I will request it and as you indicate you would come out at no additional charge.

We recently had squirrels in our attic. I had estimates from 3 companies, but Paramount was by far the most reasonable. Also, Mike was incredibly knowledgeable and thorough. He took great interest in getting the job done correctly and we trapped 6 babies. What a relief to not hear critters in the attic anymore!

The service we got from Mike, Darrin and Kevin was professional and they absolutely cared about taking care of us. I can't say enough good things about them!

Jamal is an asset to your company. Always prompt and courteous. Your company is great to work with. Thank you.

Please cancel contract at 22450 Greenview court.

A great company! Their customer service is top notch! You can all any time and they answer any questions and if you need some one right away they are there! Best company around!

Very experienced and professional so pleased.

Professional service. Technician listens to concerns and responds based on experience. Thank you.

I'm not happy with this last visit on 1/6/2020 because the tech didn't treat under the crawl space. He told my wife that the deck boards were screwed in so he couldn't get to the access hole. The boards were not screwed down, and in any case, that has not stopped him from going under the house in the past.

Would like to be notified when service is done. The last time I wasn’t sure who was in my yard because I couldn’t see the truck.

Technician Devrick was very professional and did a great job!

Very happy with the service provided by our monthly inspector.

Very professional and on time and reasonably priced.