Hydro Clean Certified Restoration

Hydro Clean Certified Restoration

Hydro Clean Certified Restoration

Carpet Cleaning

Baltimore, MD

4.8 · 592 reviews
4.8 · 592 reviews

About Hydro Clean Certified Restoration

Location

Baltimore, MD

Services

Carpet Cleaning
Additional Services: Air Duct Cleaning · Fire & Smoke Restoration · Mold Remediation Contractor · Tile & Grout Cleaning · Upholstery Cleaning · Water Damage Repair · Window Cleaning

Products

Perky Spotter

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

33

Business Qualifications

IICRC, Angies List Super Service Award 10 years

About This Business

When you need water damage restoration, upholstery cleaning, air duct or dryer vent cleaning, commercial cleaning, or carpet cleaning in Maryland near Baltimore, Columbia, Ellicott City, or nearby areas…

Turn to HYDRO CLEAN and CERTIFIED RESTORATION!

592 Reviews for
Hydro Clean Certified Restoration

What people say about Hydro Clean Certified Restoration
Professional · 189
Excellent · 81
Courteous · 66
Efficient · 63
Polite · 58
· Show All
4.8 star average rating (592 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Ruxton, MD
The service technicians were great. Thank you!
Pasadena, MD
The service I received was outstanding. Wilson your tech did a great job.
Baltimore, MD
This review provides an update on my review left last week which I cannot edit:

After expressing significant quality concerns, it is clear that Hydro Clean cares about its reputation and the quality of its final product. After we had an issue with the first restoration attempt, Stephen, the owner, was prompt in responding to our concerns and quickly came up with a plan to correct things. John came to fix the problems we expressed and we couldn't be happier with the results. He made two visits -- one to survery the problems where he told us his plan and how he would correct things and the second to make the repairs/adjustments. This is a company willing to work with their customers to make things right and that is a rare trait in companies today. We would work with Hydro Clean Restoration again.
Baltimore, MD
Everything looks great and so much improved - thank you so much!!
Mt. Washington, MD
Hydro Clean has always done an excellent job of cleaning my carpets. Jody and Lisa were very professional. They were able to move my furniture and did a great job. I would highly recommend Hydro Clean to anyone!
Jarrettsville, MD
Great service, clean carpets!
Baltimore, MD
The end result of the restoration on our house looks like it was completed by untrained workers. They literally didn"t even paint properly. There are gaps in the drywall between where they cut and where the trim beings and the same can be said for the drywall around the light switch panel. The plaster is uneven and not properly sanded. They were TERRIBLE with scheduling and the contractor that showed up to make the repairs had no clue what actually needed to be done. If we had not caught them they would"ve never put insulation in our walls. They asked us if we had insulation to supply them when we told them it needed to be redone. They also asked us to supply them (the people we paid for all the materials and labor) with the trim when we asked why they hadn"t put it up after they said they were done. Oh, and they asked us to supply the paint. This is literally what we paid them for and they asked us for supplies! The company is a disaster.
Owings Mills, MD
Chris did a super job. He went far beyond what we expected and was able get some serious stains out. Thank you.
Ellicott City, MD
The crew was on time, thorough, fully explained what they were doing and cleaned up after they were done. Except for breathing cleaner air and a functioning dryer...you would never know they had been here.
Towson, MD
Workers wer polite and professional and did a good job. I would have them back!
Linthicum, MD
Our carpets were cleaned and the technicians were very careful working around our furniture and walls. We can highly recommend them and will use them again when needed.
Thank You Hydro Clean!
Clarksville, MD
Dryer vent was replaced in a short period of time.
Pikesville, MD
Great job cleaning my carpets. Always reliable, timely and professional.
Ellicott City, MD
I have used Hydro Clean for several years for all of the carpets in my home and have always been very pleased with the work. Technicians are knowledgeable, courteous, and do a great job. Karen S.
Baltimore, MD
In a word a HORRIBLE experience! I wish I would have checked the reviews before I used them. I only used them because they were recommended by the insurance company. It took them an extremely long time to finish the entire job. Once they started it took a long time for the next step. I even called my insurance adjuster to say I thought they bit off more than they could chew and wanted someone else. The adjuster said I could switch but it would take a long time because we would have to start the process over. I asked the adjuster his opinion of getting someone else and he assured me that from that point on things would go smoother plus they guaranteed their work. I should have stuck with my first instinct to get someone else and they would have probably finished a lot sooner than Hydro Clean. The last sub contractor did the ceiling and didn't cover the furniture. I would NEVER recommend this company to anyone!!!! I just hope the work holds up.
Clarksville, MD
Excellent service! On schedule and efficient!
Owings Mills, MD
Your technician was the best so far at cleaning my loveseats. He was extremely detailed, I was very impressed with him working alone too. One of my guests commented on how good my pillows smelled on Mother’s Day.
Lutherville, MD
Awesome job! The tile and carpet in my new condo were in aweful shape. They look so much better now!The team was prompt and professional. I couldn't be more pleased.
Lutherville, MD
The Hydroclean tech was prompt, courteous and very meticulous. He did and excellent job.
W. Balto., MD
Great job improving tile floors put in place in the 1920s!
Hamilton, MD
Wonderful service! The young men who cleaned our rugs were punctual, courteous and very competent. Out carpeting looks very good. Wear spots on the one carpet were carefully pointed out and efforts were made to make them look good. The one young man facilitated a call to Hydro Clean for us when the cost for the cleaning was in dispute and we received a prompt reply. We have used Hydro-clean for a number of years and will continue to do so. Great staff and service!
Abingdon, MD
The gentlemen that performed the cleaning service in our home did an outstanding job. My carpet looks fantastic even on the stairs! They were able to remove all stains and it looks almost like the day we had it installed 14 years ago!
Thank you Hydro Clean!
Baltimore, MD
Hydro Clean was on our insurance company's approved list of contractors. In the very beginning, everything went smoothly. The person assigned to work with us, Stephen, was quick to respond to emails and phone calls. He lined up all the necessary sub contractors to get various jobs done. Once we got to repairing our floors, things spiraled downward. The subcontractor was given one set of instructions despite the work estimate outlining something very different. At one point I was in a screaming match with the flooring subcontractor who insisted I was in the wrong. Our damage occurred in July and the work was not completed until November. Our final project was drawn out because Stephen had "the guy" to paint our cabinets. It should have come as no surprise that when he did show up (after a month of waiting for him to become available) he had no idea about the size of the job. What he thought would take a day, took his team 3 days to complete. Not to mention, the paint job is sub-par and is already flaking in multiple locations 2 months later. At the end of it all, we were shortchanged $90 in a final payout that took place in January. I called and spoke to Stephen that night once we realized the mistake and was assured that the check would be in the mail tomorrow. It is now February, and we still do not have a check despite being told it would be mailed every single time I have managed to get a reply. Last week I called the office directly, and the office manager told me that Stephen was out of the office and there was absolutely no one else who could write this check for me. This was one week after I had spoken to Stephen who told me the check would be in the mail. What kind of business is this? The process has been a nightmare in large part to the mismanagement of the job by Stephen and the poor handling of this final pay out of money that is due to us. I would not recommend Hydro Clean to anyone.
Towson, MD
Once again, terrific service and results. I am always amazed at what you are able to get out of my carpets!
Gambrills, MD
They provided professional and courteous service. My carpet look new after they were done.
Linthicum, MD
Daniel and Chris arrived right on time, greeted me, walked through, scoped the area, the heavy-NO MOVE items--like the piano, china cabinets, etc and went to work. Those young men earned their salary that job. The 30 year old carpets look like they're brand new. I had put off deep cleaning until my retirement, because of time issues. Immediately thereafter, my husband was diagnosed with Parkinson's Disease. Our sunroom was transformed into a very busy hospital-type room, for the next 5 years. The cleaning was not high priority, but these gentlemen took care of me and my home with wonderful professionalism. Thanks for sending them to me. They really deserve your highest reward. 5+star ratings. Every piece of furniture was returned to its proper place. Brenda Stephens, Linthicum, MD 5 STAR rating.
Randallstown, MD
Greetings. The technicians were on time, courteous and professional.The carpet looks great!!
Parkville, MD
Small job. Only one technician. But he was great and did a terrific job. I’ll definitely be a returning customer!
Joppa, MD
Great job & very professional.
Arnold, MD
Really nice and professional!!
Nottingham, MD
Had upholstery and area rugs done. Beautiful job. Highly recommend.
Timonium, MD
My carpet hadn't been cleaned for quite some time. They did a great job getting out stains. The men were courteous and thorough.
Timonium, MD
I filled in questions last week, but I don't think that it reached you. Yes, I love your services and the men did an excellent job.
Sykesville, MD
They got my carpets much cleaner than other services I had used in the past and they are brighter looking than they have been in years. They also got rid of the pet urine odor and most of the stains from that. I would use this company again the next time I need my carpets cleaned.
Baldwin, MD
Excellent service and excellent results!!
Woodbine, MD
Awesome Job!
Edgewood, MD
Very pleased with the results, the technicians were excellent. Hydro Clean came as a reference, I would definitely refer them to others.
Catonsville, MD
Crew was both friendly and professional. They did an excellent job!
Columbia, MD
The team did a terrific job and moved the furniture as well precisely where it needed to be. They were personable and professional.
Sykesville, MD
Excellent service. They guys were very courteous and explained every step of the duct cleaning. Im very happy and will used for carpet cleaning soon.