Insight Pest Solutions

Girlfriends mom hired the service for Spiders (gf hates earwigs) and mice (gf mom hates mice). After the worker was finished I talked to him. We have 3 dogs, 2 small and 1 large. I asked him what was done and he told me. I asked about our dogs he said wait one hour for the sprays to dry. No problem. Then I realized he had placed bait/poison boxes for mice. So, I inquired about them. I asked if they were safe, he said the dogs could not get into them. I asked "What if, a mouse eats poison, leaves the box, dies in the yard and then my dogs get it and are poisoned because of this." This guy could not/would not say that this is a possibility and that the posion takes an hour to kill (everytime, maybe?), IMPLYING that it was UNLIKELY to happen, not saying so specifically. He left. I'm not stupid and know that this isn't something he could confirm could not happen. I called the Insight Pest control Solutions phone number. THE PERSON ON THE PHONE, AND I QUOTE TOLD ME THAT THE RODENTICIDE IN THE BOXES DOES NOT AFFECT DOGS. Only kils mice. Also they said in the same call that IF MY PETS SHOULD BE ATTRACTED TO ANY OF THE PRODUCTS ONLY THEN SHOULD I GIVE THEM A CALL. Why would that be a problem if the products are 100% safe? I had the attendant on the phone confirm a second time that they had said the rodenticide does not affect dogs. I google searched for this magical poison product and found no such product. There is no 100% confirmation that poison boxes are safe around pets.

Had my first treatment done outdoors. The Tech, Qiana, was thorough, very pleasant and knowledgeable about the process. So far all good.

Thank you for your prompt service, shrey! Was thorough as found source of rodent entrance into my garage. Followed up with all ant bait stations.

Very pleased with the service.
The service technician Jesse Ubdegrove, very pleasant to speak to and explains what is going to be done. Happy with service provided from Insight.

They aren't even accredited by the BBB: https://www.bbb.org/ca/on/nepean/profile/pest-control/insight-pest-solutions-0117-74435.

Yep. A scam. I was leaving the country and only wanted two treatments. They said they can only do a year, but don't worry -- you can cancel anytime.

Of course, if you cancel, you get a huge fee.

SCAM!

Watch out for these folks.

Be careful with this company...this is a huge scam. They lock you in for a year and promise that they will take care of the problem however they send undertrained, unknowledgeable, unwilling students to do the work. Their 'guarantee' is also a scam as once you try to book follow ups they force you to wait 4 weeks and live with the original problem. Do yourself a favour and avoid the headaches that this company will give you. Go with Orkin Pest Control...they are an outstanding company that have expert staff that actually care about their clients.

We have been very pleased with Insights service. Jesse has come to our home and is always very polite and explains what he is doing. Insight Pest Control is lucky to have a reliable and dependable employee like Jesse.

Didn't live up to promises and then there was a cancellation charge over $200. Would not do business with them again.

Tyler did an excellent job on the return visit. Professional, timely and courteous. Thanks.

Carson provided services today. He was professional and curious, customer oriented. Thank you.