Its Bugs Or Us

Its Bugs Or Us

Its Bugs Or Us

Pest Control

Houston, TX

4.9 · 479 reviews
4.9 · 479 reviews

About Its Bugs Or Us

Locations

Houston, TX
Also serving: Austin County, TX · Jersey Village, TX · Matagorda County, TX · Matagorda, TX · San Antonio, TX · Weatherford, TX

Services

Pest Control
Additional Services: Bat Control · Bed Bug Control · Bed Bug Heat Treatments · Mosquito Control · Roach Control · Rodent Control · Scorpion Control · Silverfish Control · Termite Control

Products

Pest Control
Bed Bug Heat Treatment
Mosquito Control
Bat Control
Rodent Control

Business Hours

Mon-Fri: 8:30am-5pm; Sat: appointment only; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

19

Business Qualifications

NPMA
TPCA
GreenPro
MBE

About This Business

At It"s Bugs Or Us, we offer more than just fast, friendly service; we also provide effective, reliable pest control services that you can count on to get the job done right. And to ensure the best results, we use the latest equipment and keep up-to-date on the newest pest control treatments and techniques! Our curative maintenance techniques ensure complete elimination of pest infestations both in and around your home, and our preventative maintenance service keeps those pest invaders from coming back in the future.

479 Reviews for
Its Bugs Or Us

What people say about Its Bugs Or Us
Professional · 123
Highly Recommend · 66
Friendly · 62
Knowledgeable · 55
Great Service · 53
· Show All
4.9 star average rating (479 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Navasota, TX
I am a property manager and we had a Bed Bug treatment done by Bugs or Us. Naibe, the tech, was amazing! I have not had to do this before and he walked me through the process, explained everything, and was very processional. He was very knowledgeable and didn't think I was "dumb" for asking so many questions. We also inspected other units to make sure we didn't have any other infestations and he was very thorough and had respect for the residents belongings.
Houston, TX
Good service, friendly folks. Will be happy to use again.
Houston, TX
I am beyond pleased with the service provided by Bugs or US. The technician, Crissie Babin was amazing. She was there on time, conducted a thorough inspection and took the time to explain everything to me and answer as many questions as I had about the situation and what needed to be done. 100% would recommend, especially her!
Kingwood, TX
We were very pleased with Crissie she was wonderful and she was great with my husband which can be chatty and wants to know everything and also she had such patience and knowledge. We loved her! We will use your service again and request her. Thank you for sending the right person!
The McMillen's.
Spring, TX
Long term customer because they follow up on their promises and do the right thing...
Jersey Village, TX
most awesome service and results.
highly recommend them.
Houston, TX
We were in a real bind! This was Friday afternoon, wooden floors scheduled for Monday . found termites Saturday afternoon. I cried help and Melissa[I think} said "no problem ,we will take care of you." The owner of the company was at my home until 9:00 P M on Sunday night and corrected the problem. That is dedication to your customers!!!!!! I recommend them over any other !!!! Pat W.
Houston, TX
Excellent and dependable service. Fast but thorough, and great pricing.
Houston, TX
Great HONEST, service. They have servicing my rental properties for the past 5 years and we have never had to worry about having the job done correctly.

Dan Howes

Principal
DMH Investing.
Houston, TX
I have been using Bugs Or Us for two years and it’s always been sweet and simple. I don’t have a bug problem thanks to them. The pets don’t seem to mind the visits. I will continue to use them because of their professionalism and punctuality.
Houston, TX
On time response time. Answered all questions thoroughly. Very professional.
Houston, TX
Very good service. On time, friendly, knowledgeable.
Austin, TX
Great Service!!! Professional!
Prairie View, TX
I have been so happy with this company from termite treatment, roaches and fleas, they have been informative and professional and I would recommend them to anyone!
Houston, TX
We received an excellent Good customer service.They are very efficient.we will Be more than happy to use there services again.
Fresno, TX
Very Efficient!
Houston, TX
Your Gary were here 2 days ago tonight I was visited by 3 huge roches very much alive end well, I am very disappointed with your service at this time. " I think the bugs are the winner not YOU.
Spring, TX
Very pleased so far.
Houston, TX
Bugs or Us does a very good job protecting our house and yard from pests. And as always at a very reasonable rate. Elissa and her team is very pleasant to work with. They usually are early to their appointments.
Houston, TX
Great service fast and honest.
Spring, TX
Prompt informative great service.
Houston, TX
No, I am not pleased at all. It's the same as day one. Please do something about it, I paid too much money.
Vitoria Bauman 713-5984742 12510 Chalmette St. Houston TX 77015.
Jersey Village, TX
Did a great job. Downside - seeing dead bugs now - haha. Guess that’s the point. Seriously though - tech was very professional, thorough and fast. Yard was done as well. No mosquitoes so far. Thank you for a job well done.
Houston, TX
Amazing customer service. Show up on time and get the job done. They also have a compassionate understanding how some of us freak out over bugs!
Houston, TX
I would most definitely recommend this company. The owner was very knowledgeable and so kind. She helped me out in an emergency and I was not even a client at that point. Even though her business was not close to my home, she made an effort to get me on her schedule in a very timely manner. The two men that came out to my home were very nice, polite and did their job. Who could not give this company a try with a cute name like Bugs or US! I think you will be very pleased.
Houston, TX
Great service! Appreciate how nice everyone was and how thorough they were when they came to the house. We will continue to use Bugs or Us!
Houston, TX
Excellent service and attention.
New Caney, TX
Overall we were satisfied, however we were disappointed to see that the technician took down the window blinds wich was fine except he never mentioned to us that one had become damaged. The blinds and valence were warped and the extension cord for pulling the blind up was missing. I feel he should have at least informed us of the damage rather than finding out on our own. Also we have the paddle type light switches and each of those don't work right anymore.
Missouri City, TX
Good Morning, I am very satisfied with your service. Ants have not re-appeared after the treatment. Workman was professional and had great customer service skills. I would highly recommend your firm to others. Thank you!
Tomball, TX
Very professional tech. Asked me what problems I was seeing or having in regards to bugs. Then very professionally said he would handle everything and did his thing. Affordable, professional, and transparent with all his work! I would definitely recommend Bug Or Us!!
Houston, TX
I chose them because they were recommended by a friend and most importantly they didn’t pressure me into a long term contract. I appreciated that.
Houston, TX
Bugs or Us is so easy to work with! I easily scheduled an appointment and they were able to come out in a very timely manner. They did a free inspection and then assisted me in finding my best option. I had them spray outside and inside on the baseboards for a very reasonable price. Within a week, I was seeing lots of ants in my pantry and they came back and put bait in there and the problem was fixed within 1-2 days! I have met several of their employees and they were so nice and easy to work with! I will use Bugs or Us again if I need them...hopefully I don't!
Houston, TX
VERY GOOD JOB!!!!
Houston, TX
Excellent service! Thank you so much! I recommend "Bugs Or Us" to everyone who needs an exterminator.
Houston, TX
Luis was great and answered all my questions, highly recommend.
Houston, TX
Great work. Very pleased.
Richmond, TX
Luis was professional and proficient. He did an excellent job.
Houston, TX
Prompt, effective and courteous. What else can you ask for!
Houston, TX
Professional service and good value...no more insect issue.
Seguin, TX
Great service! Great results!