JP Pest Services

JP Pest Services

JP Pest Services

Residential & Commercial Pest Control

Marlborough, MA

4.9 · 32 reviews
4.9 · 32 reviews

About JP Pest Services

Location

Marlborough, MA

Service

Residential & Commercial Pest Control

Business Hours

Mon-Fri: 8am-5pm; Sat: 8am-3pm; Sun: Closed

Payment Options

Visa, Mastercard, Discover, Check

Years in Business

92

Business Qualifications

National Pest Management Association, New England Pest Management Association, QualityPro Certified

About This Business

In 1925 we became the first professional pest management firm established in New Hampshire and we remain the most effective and successful. We are a full service company. We've responded to our customers' needs the past several years by expanding our service offerings. Today, JP Pest Services provides wildlife solutions, cellulose insulation installation, mosquito and tick control, mold removal and prevention as well as the best pest control protection.

As a family business, our reputation is everything. Our company thrives on the referrals we get from customers. We will always value your opinion and be accessible to you, ensuring your complete satisfaction with our services.

32 Reviews for
JP Pest Services

What people say about JP Pest Services
Thorough · 6
Excellent · 4
Experienced · 4
Friendly · 4
Great Service · 4
· Show All
4.9 star average rating (32 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Dunstable, MA
1 year.
The technician that came out this week was polite, friendly, and quite pleasant. And unlike a previous inspection, this technician actually looked for and at the paper traps, went into the basement and garage attics, and walked around the yard. (The last guy smelled like beer, walked in PART of the basement, said everything looked fine then left. He never bothered to look around the walls, the corners, or at the papers - and he didn't go in the attics. That was his entire "inspection.")
This year's tech also said very positive things about JP pest service, and how he likes his job.
Lowell, MA
everything bedbug mice me gusto todo y el precio es reasonable.
Chelmsford, MA
We have been using JP Pest for 3 years now for their tick program. We started using them after my son was diagnosed with Lyme disease and our dog was continually bringing ticks into our house. We were happy with the tick service immediately. The technicians are always friendly and helpful, the yard smells nice after the treatments, and we rarely see a tick at all anymore. In the last couple of weeks, we noticed ticks on the dog, which is not normal. When the dog came in with at least 8 ticks on her, I called JP Pest. They came out that day to do an extra treatment of our yard and I haven't seen a tick since.
Business Owner's Reply · 6 months ago (Nov 10)
Hi Joni,

We completely understand how stressful it can be when a family member is diagnosed with Lyme disease. We are happy to hear you are pleased with the effectiveness of our services! Part of our mission is to maintain confidence in our treatments and create a worry-free atmosphere for our customers with pest issues. Thank you for such positive feedback! Never hesitate to call should any issues arise in between services. We look forward to continue working with you!

Thank you,
The Team at JP Pest Services
Salisbury, MA
I think I have been a customer for about a year now. I am very satisfied with the service program that JP Pest has me on. To be honest I am not sure of the program details as I have forgotten, so maybe a quick once a year email update stating the program coverage might be a good reminder and possible lead into another area of control that I have not thought about / Thanks for the great service !
Business Owner's Reply · 6 months ago (Nov 10)
Hi Kevin,

We are so pleased you are happy with our home quarterly program! That is great feedback you provided us with. We can certainly send out quick, annual emails for our program customers! Remember to also utilize the web portal. It has a copy of your signed contract with all the details of the program, along with service reports from each visit. With the quarterly program, you are under full warranty. Always give us a call should any issues arise in between services! We look forward to continue working with you!

Thank you,
The Team at JP Pest Services
Pepperell, MA
We've had JP Pest for a couple of years now and their service is excellent. The technicians are informative about our property and the status. Very satisfied.
Chelmsford, MA
I've been using JP for about a decade for maintenance of my home. They are always very responsive, polite, professional and honest.
Business Owner's Reply · 6 months ago (Oct 31)
Hi Lisa,

Thank you for the feedback and for being such a loyal customer over the past 10 years! We appreciate you and we are glad you are still so happy with us.

Thanks,
The Team at JP Pest Services
Cambridge, MA
This is my first time use your services. I still need some time to get to know more about it.
But the recent service was great!!
Business Owner's Reply · 6 months ago (Nov 1)
Thank you very much for sending us your review! We appreciate the feedback! Take your time to get to know us and if there are ever any questions please do not hesitate to be in touch! If there is ever anything you need please let us know! Thank you again. - The Team at JP Pest Services
Groton, MA
Been using JP Pest for two summers now and have been thrilled with the tick service.
Dracut, MA
Excellent service gus was great! very knowledgeable great customer service. Would recommend him to my friends you have a great employee in gus.
Business Owner's Reply · 6 months ago (Oct 19)
Hi John,

Thank you for the kind words on Gus! I will make sure to pass the message along to his manager. We hope to continue to wow you in the future!

Thank you,
The Team at JP Pest Services
Waban, MA
All was good. Found a dead chipmunk or mouse in garage today that may have been present when Dimitri was here but not sure (4 days have gone by). The smell was bad and I believe it climbed into a bag of giveaway/rummage clothing. I didn't dig through the bag to find it, but smell is gone now that I have moved bag to garbage bin outside.
Dunstable, MA
Home Quarterly program for the past 6 months, very happy so far.
West Newbury, MA
J Pest Services has been doing work for my firm, Princeton Properties for many years. Chris and the team have been valued contractor/service providers during that time. This was the first time I used JP for service at my home. We could not be more pleased with the customer service, thorough information provided, and prompt first quality work. thank you, thank you...
Westford, MA
We began working with JP Pest Services in the summer of 2015. The previous November, we noticed a tremendous amount of additional ticks coming inside on our dog (despite using monthly flea/tick medication). I am extremely concerned about Lyme disease as several friends experience chronic symptoms and our property borders woods where deer pass by regularly. I was also very concerned about applying something toxic to our yard for our own health and that of the pets (and woodland creatures).
A friend with Lyme recommended JP Pest as she also prefers the most organic treatment possible and said it worked well.
Sure enough, the first summer, we didn't find a single tick. The technicians are consistently professional, friendly and arrive on the date scheduled. They leave a detailed receipt indicating specifically where the treatment was applied (we did discuss this up front as well) and they also mention areas avoided such a vegetable gardens and blooming flowers. Overall the product actually smells good because of the essential oils and is the least toxic one available amongst options researched.
The office staff at JP are always extremely professional, friendly and make working with the company a pleasant experience. Service renewal and payments are handled well.
Thank you so much for all you do!
Cheryl - Westford, MA.
Business Owner's Reply · 6 months ago (Oct 24)
Hi Cheryl,
Wow! We are so honored to have been your pest-control company of choice, especially after all of your research! Even more so, we are ecstatic to hear that you are so pleased with the service, products, and our awesome staff! We hope to have the opportunity to continue serving you for years to come. If you ever have any questions, please don't hesitate to give us a call, as we would love to hear from you!
Thank you,
The Team at JP Pest Services
Fitchburg, MA
Service has been good, but we still have issues with pest inside the facility.
Business Owner's Reply · 6 months ago (Nov 1)
Thank you for letting us know. Please feel free to be in touch with our office if you find any activity in between services to schedule a return visit to check it out. We are always happy to take another look if need be. Thank you again! -The Team at JP Pest Services
Pepperell, MA
The technician was very helpful and went out of his way to help with ants in our ceiling. He was very thorough and the ants have completely disappeared. It was a very good experience overall.
Business Owner's Reply · 7 months ago (Oct 5)
Hi Adrienne,

We are happy to hear you are not only pleased with the results from your service, but also your service professional's thorough work ethic. We strive to maintain a great team here at JP Pest and to always provide exceptional care for our customers. Remember you are under warranty for six months with the ant service. So please call us should any issues arise in that time frame!

Thank you,
The Team at JP Pest Services
Groton, MA
We have been using JP for just over 1 year with outstanding results. No pest in or around the home. If we do have an out of character pest issue JP comes right out and takes care of it. The high level of service and ease of customer care is second to none!
Business Owner's Reply · 6 months ago (Oct 21)
Hi Eric,
We are so happy to have been of such great service to you over the past year! Providing exceptional customer service is a daily goal that we make for ourselves, both on the field and in the office! Your satisfaction and kind words are music to our ears, and we look forward to continuing to serve you!
Thank you,
The Team at JP Pest Services
Westford, MA
Tyler was professional and polite. JP Pest Services always arrives on time and keeps on schedule. If we ever need to reschedule appointments, you are always easy to talk to and make the necessary changes.
Business Owner's Reply · 7 months ago (Oct 6)
Hi Gulshan,
We are so happy to hear that you are pleased with our services and awesome staff! Our everyday mission is to provide exceptional service, both on the field and in the office. We never want you to be in any way inconvenienced, so never hesitate to give us a call if an issue ever arises! We love hearing from you!
Thank you,
The Team at JP Pest Services
Woburn, MA
we have been using jp for several years now ,and our program works well.
Dunstable, MA
I have been a JP Pest Services customer for about 20 years. This past service call was exterior-only, so I wasn't home, but the technician who came to our house was extremely thorough in performing all the tasks related to his work and ESPECIALLY in documenting the notes that he left behind for us to read. I am very impressed with this person's thoroughness and work ethic. Thanks for a great service call; keep up the good work!
Business Owner's Reply · 7 months ago (Oct 3)
Hi Patricia,

Wow! Thank you for being a long-time, loyal customer to JP Pest Services. We are so pleased to hear we are living up to your expectations of not only our services, but also one of our service professionals! We strive to maintain a hard-working, professional team and are happy to have Anthony a part of it. We look forward to continue working with you and protecting your home!

Thank you,
The Team at JP Pest Services
Westminster, MA
I have been using JPPS for several years. The personnel have always been courteous, efficient and timely.
Business Owner's Reply · 7 months ago (Oct 4)
Hi Ruth,
Thank you for your continued loyalty as a customer, we are so glad to have you with us! We look forward to serving you for many more years to come!
Thank you,
The Team at JP Pest Services
Ayer, MA
Fast service for bat removal and very professional.
Dunstable, MA
2 years Tyler is great very thorough he always explains everything he does. Could I have him all the time?
Business Owner's Reply · 7 months ago (Sep 29)
Hi Larry,

Wow! Thank you for such positive feedback on Tyler. We are happy to have him as part of our hard-working team here at JP Pest! I will be sure to make a note that you prefer him to come out to perform your services. Remember with your warranty on the home quarterly, to always call us should any pest issues arise between services.

Thank you,
The Team at JP Pest Services
Lunenburg, MA
I've been a customer of JP since before the name change from JP chemical. Services have been as promised almost every year. Whenever we've had a problem between services the company has been responsive. I am pleased with the company.
Business Owner's Reply · 7 months ago (Sep 26)
Hi William,

Thank you for being such a loyal customer over the years! We are happy to help with the ants every year. If you need anything else from us, please don't hesitate to call!

Thank you,
The Team at JP Pest Services
Milton, MA
SINCE BUYING THIS HOUSE TEN YEARS AGO.
THIS PROPERTY IS NEXT TO WOODS AND CARPENTER ANTS ARE A HUGE PROBLEM.
YOUR TECH DEMETRI IS VERY CAREFUL AND DOES EXCELLENT JOB. NO CARPENTER ANTS SINCE HE WAS ASSIGNED TO MY ACCOUNT.
Business Owner's Reply · 7 months ago (Sep 26)
Hi Jay,

That is great to hear! Living near woods can be tricky so I am glad you are not having any ant activity! Please give us a call if something comes up.

Thanks,
The Team at JP Pest Services
Leominster, MA
Excellent system for documenting all findings and corrective actions. People are qualified and capable. Best strategies for pest control and compliance. Responsive and easy to work with.
Business Owner's Reply · 6 months ago (Nov 1)
Thank you very much for sending us your review! We appreciate the feedback and are happy to hear that services is going well! If there is ever anything you need please let us know! Thank you again. - The Team at JP Pest Services
Middleton, MA
I have been working with JP Pest's Commercial program for many years at our Company and have been very impressed with their effectiveness and service. I had a residential need arise and thought of JP Pest immediately. I was frantic when I called and Chelsea, the customer service representative, was extremely knowledgeable about the potential infestation as well as the JP Programs that would solve the problem. She was also very patient and empathetic. I was able to book an appointment right away with Technician Luke Anthony who was incredible. He was very knowledgeable and thorough and was able to solve the problem and educate me in the process. Really a life saving experience! The problem was very quickly and thoroughly solved!
Business Owner's Reply · 7 months ago (Sep 21)
Hi Lauren,

Thank you so much for the feedback! We will be sure to let Anthony and Chelsea's managers know how pleased you were. We are so happy to help at your home AND where you work! Please give us a call if any pest issue pop up.

Thank you!
The Team at JP Pest Service
Andover, MA
I've been using JP Pest Services for 5-6 years I think, and I have been pleased with the results. The quarterly inspections are well done and thorough. The few times critter problems have arisen, they have solved the issues without repeat critter instances, and the technician is friendly, personable, and provides useful information and tips when I am present for certain appointments. Regarding the mosquito treatment in particular, I have been pleasantly surprised by the results. I didn't have very high expectations, but have certainly noticed a significant reduction in mosquitoes present on my property. Although expensive, it does work.
Business Owner's Reply · 7 months ago (Sep 22)
Hello Rory,

We are so happy we could rid the inside of your home of all the critters and the outside of the home of all the mosquitoes! If any pest issues arise, please give us a call.

Thank you,
The Team at JP Pest Services
Westborough, MA
OUTSTANDING IN ALL AREAS
GREAT STAFF
NEVER TAKES ANY SHORTCUTS
YOU ALWAYS GET THE BEST SERVICE.
Business Owner's Reply · 6 months ago (Nov 1)
Thank you very much for sending us your review! We appreciate the feedback and are happy to hear that services is going well! If there is ever anything you need please let us know! Thank you again. - The Team at JP Pest Services
Groton, MA
We've been using JP Pest for apx 2 years, primarily for mouse problems. We have always had positive experiences in the past 2 years.
Business Owner's Reply · 7 months ago (Sep 27)
Hi Jenna and Ryan,

Thank you for the great feedback. We are so happy to hear all your experiences with JP Pest are positive ones! We strive to always provide exceptional customer service in all aspects of our company. We look forward to continue working with you and keeping your home mice-free!

Thank you,
The Team at JP Pest Services
Taunton, MA
We have been using JP pest for over 10 years and always had great service!
Thank you!
Business Owner's Reply · 6 months ago (Nov 1)
Thank you very much for sending us your review! We appreciate the feedback. If there is ever anything you need please let us know! Thank you again. -JP Pest Services (Adam)
Athol, MA
Just under a year now with JP Pest Services. The same service technician is great to allow us to ask questions to better understand the service as well as what options we have to rectify a situation we may have. Overall we are very satisfied with our service to this point.
Business Owner's Reply · 6 months ago (Nov 1)
Thank you very much for sending us your review! We are very happy the services are going well and we appreciate the feedback. If there is ever anything you need please let us know! Thank you again. -JP Pest Services
Boston, MA
Approximately 9 years. I have found them to be uniformly competent, easy to work with and exceptionally responsive. In addition they are great with third party auditors.
Business Owner's Reply · 6 months ago (Nov 1)
Thank you very much for sending us your review! We appreciate the feedback. If there is ever anything you need please let us know! Thank you again. -JP Pest Services