Legacy Termite And Pest Control

Legacy Termite And Pest Control

Legacy Termite And Pest Control

Termite And Pest Control

Little Rock, AR

4.9 · 304 reviews
4.9 · 304 reviews

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About Legacy Termite And Pest Control

Location

Little Rock, AR

Services

Termite And Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Carpenter Ant Control · Cockroach Control · Crawl Space Encapsulation · Flea & Tick Control · Mosquito Control · Moth Control · Rat Control · Rodent Control · Silverfish Control · Spider Control · Stink Bug Control · Termite Control · Termite Inspection · Wildlife Control

Products

Termidor

Business Hours

Mon-Fri: 8am-5pm; Sat: Appointment only; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

8

Business Qualifications

NPMA member, Arkansas Pest Management Association Member, Professional Pest Management Alliance, Members of Little Rock Regional Chamber of Commerce, Member of the Arkansas State Chamber of Commerce

About This Business

Welcome to Legacy Termite and Pest Control. We are a family owned, locally operated company which is committed to service excellence. Our expertise comes from a combined 75 years of experience in the field of termite and pest control. Our owners’ literally grew up in the industry. Our heritage regarding termite and pest control dates back to 1938 and include some of the state and nationally recognized pioneers in our industry. What set us apart in 1938 is the same thing that sets us apart today, and that is our commitment to superior service. Our Legacy is that you always come first.

304 Reviews for
Legacy Termite And Pest Control

What people say about Legacy Termite And Pest Control
Professional · 53
Friendly · 41
Prompt · 27
Knowledgeable · 24
Thorough · 23
· Show All
4.9 star average rating (304 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Little Rock, AR
I liked the guy I had before you all bought him out. He would apply a big killer at least. I feel like I pay for nothing. Lloyd was very friendly.
Little Rock, AR
The service technician, Jon, is prompt, knowledgeable and gets the job done in a reasonable time frame.
Little Rock, AR
Service was great and results immediate. Happy to have them on contract.
Little Rock, AR
Two things: Customer service has changed greatly since Thomas was absorbed by Legacy. 1) I didn't realize that the ball was "thrown into my court" to manage my inspection/renewal by web. I got one email that only sounded like an option if I wanted to use it...
2) this is probably a policy that needs changing rather than a Tech issue. I had to steam clean carpets from every single step that his bootprints left -- it was a rainy day. All other companies require booties; if I didn't own a steamer, I would have sent you the bill. I can't believe I'm the only customer to make this complaint. As far as inspecting, I guess it was thorough enough -- I can't judge that. Annice Smith.
Little Rock, AR
The young man that contacted me was very considerate, professional, and showed that he genuinely cared about my concerns. I expressed how displeased I was after having spoken with customer service, and he assured me that I must have spoken with someone who was having a bad day. He apologized for the lack of professional courtesy extended to me last year.
Little Rock, AR
Legacy is a very friendly, helpful company. They work with my schedule and seem eager to listen to my concerns and adapt to accommodate me. The technician is clean, friendly, and professional.
Little Rock, AR
He was professional and polite. One of the most polite service providers I have met recently.
Little Rock, AR
In the past year I was very satisfied with my previous Legacy pest control worker but now that I have a new worker she didn't seem as helpful. I asked about mosquito spray for my backyard and was not given enough information and no follow up. I would like a different worker next time if possible.
Little Rock, AR
Jon has provided excellent service every time he has serviced our home. We are very pleased with the service!
Little Rock, AR
The technician was prompt, polite, and quick. I can only assume that he was thorough in his inspection.
Little Rock, AR
Very efficient, knowledgeable and friendly... willing to answer my questions.
Little Rock, AR
Very prompt and efficient service! Appointment time had to be changed which was handled with NO problem! Thanks!
Little Rock, AR
Always nice, always on time, does a through job. Ever seen a bug in 4 years.
Little Rock, AR
I have seen some different around my house and outdoor...I would recommend you guys again for ur service.and I will also recommend you guy's to friends and family.thxs so much.
Maumelle, AR
I'm not sure why I'm receiving a service rating. There was a note left on my door saying no services rendered.
Little Rock, AR
She did not know what needed to be sprayed. She left her notes at work. She couldn't process payment via debit card so we had to write a check. Not a big deal, but just did not seem on top of it.
Maumelle, AR
He was GREAT! Our dog loved him! He calmed her down and was efficient with his inspection!
Little Rock, AR
Jon was amazing. So polite, on time, very thorough, took time to explain everything - he is very, very good at his job!!!
Little Rock, AR
We were not informed of the planned inspection, thus were not present and cannot accurately rate the technician. For next inspection, please call to set up a time that we can be present.
Thanks,
Paul Charton, 501-310-5600.
Business Owner's Reply · 3 days ago (Jun 25)
Mr. Charton,

Thank you for your review. We appreciate your feedback and advice for calling in advance of the appointment. We know that you have spoken with a member of our management team, and please be assured that this will be rectified going forward.

Again, we appreciate your feedback and are thankful to have you as our customer.

Sincerely,
Legacy Termite and Pest Control
Little Rock, AR
Very professional. In and out. Sprayed everywhere that it was needed.
Little Rock, AR
Great technician and professional. Timely and courteous.
Little Rock, AR
MR Poteet always doesn't a great job!!! I like how he calls and schedules with me and shows up right on time, also feel very comfortable leaving him in my house, if I have another appointment.
Little Rock, AR
Always excellent
Courteous and efficient. Jon is just great.
Maumelle, AR
Great Service in a timely manner -so glad I switched to this company.
Little Rock, AR
Jon was great. He was punctual, friendly, and quick. He also was able to answer all my questions.
Little Rock, AR
Great service, great technician...............................................................................................
Little Rock, AR
Very personable and polite Rep and walked around with me to listen to my concerns.
Little Rock, AR
Great job as always, Duane! Duane did exactly as he promise, and no bugs as of now!
Business Owner's Reply · 9 days ago (Jun 20)
Mr. Kauffman,

Thank you for your review. We appreciate having you as our customer. Also, thank you for your compliment of Duane. We are happy to hear that he is providing you with high-quality and professional service. We will certainly share your positive comments with him.

Thanks again for being our customer.

Sincerely,
Legacy Termite and Pest Control
Little Rock, AR
John from Legacy is always quick, helpful, and friendly!
Business Owner's Reply · 9 days ago (Jun 20)
Ms. McKenzie,

Thank you for your review. We appreciate the opportunity that you give us to take care of your pest control service needs. Also, thank you for the compliment of Jon. We are very pleased that he is part of the Legacy family. We will be sure to share your wonderful comments with him.

Thank you again for being our customer.

Sincerely,
Legacy Termite and Pest Control
Little Rock, AR
Jon always does a great job at my house! Very impressed with his knowledge and work that he does on his inspections!
Business Owner's Reply · 9 days ago (Jun 20)
Mr. Moore,

Thank you for your review. We appreciate the opportunity that you give us to take care of your service needs. Also, thank you for the very positive comments about Jon. It's always nice to receive a good report on our people. We will be sure to share your comments with him.

Thanks again for being our customer.

Sincerely,
Legacy Termite and Pest Control
Little Rock, AR
Always shows up on time. Great technician. Very thorough.
Business Owner's Reply · 9 days ago (Jun 20)
Ms. Howeth,

Thank you for your review. We appreciate the opportunity you give us to take care of both your termite and pest control needs. Also, thank you for your positive comments about Jon. It's nice to hear that he is providing you with high-quality and professional service. We will be sure to share your positive comments with him.

Thanks again for being our customer.

Sincerely,
Legacy Termite and Pest Control
Bryant, AR
Pleasant, prompt, and efficient. Thank you
Technician was on time and thorough in providing service inside and out.
Business Owner's Reply · 9 days ago (Jun 20)
Ms. Huffer,

Thank you for your review. We appreciate the opportunity to take care of your pest control needs. Also, thank you for your positive comments about Jim. We will be sure to share this with him.

We appreciate having you as our customer.

Sincerely,
Legacy Termite and Pest Control
Conway, AR
Scott Foster who came out to do the inspection was very nice and courteous and did a good job. The lady that I talked to on the phone was exceptionally nice and helpful.
Business Owner's Reply · 9 days ago (Jun 20)
Ms. Moore,

Thank you for your review. We appreciate having you as our customer. Also, thank you for your positive comments about Scott and our office personnel. It's always nice to get a good report on our people. We will certainly share your compliments with Scott and our customer service team.

Sincerely,
Legacy Termite and Pest Control
Sherwood, AR
It was fast, easy and thorough. Plus, I love that he took off his shoes before walking on my white carpet!
Business Owner's Reply · 9 days ago (Jun 20)
Ms. Lovenstein,

Thank you for your review. We appreciate the opportunity you give us to take care of your termite service needs. We are also glad to hear that Keith was aware and careful with your white carpet.

Thank you for being our customer.

Sincerely,
Legacy Termite and Pest Control
Maumelle, AR
We appreciate the call each quarter to ask about whether we've had any recent changes in pest needs.
Little Rock, AR
Jon is tops, technically and personally. Best service rep of all service companies I deal with in Little Rock and elsewhere.
Business Owner's Reply · 9 days ago (Jun 20)
Mr. Schuchard,

Thank you for your review. We appreciate the opportunity that you give us to take care of your service needs. Also, thank you for the wonderful comments about Jon. We agree with you and are very thankful that he is part of the Legacy family. We will be sure to share this with him.

Thank you for being our customer.

Sincerely,
Legacy Termite and Pest Control
Conway, AR
Terry was great! We're glad to be working with Legacy.
Little Rock, AR
Great fast service. I needed Duane to come back out after an initial treatment. He came super quickly, and I haven't seen anything since!
Business Owner's Reply · 16 days ago (Jun 12)
Ms. O'Bryan,

Thank you for your review. We appreciate having you as our customer. Also, thank you for the recognition of Duane's timely response. We are glad to hear that he's taking good care of your service needs.

Thanks again for the opportunity to provide your pest control service.

Sincerely,
Legacy Termite and Pest Control
Roland, AR
Peggy is amazing!! She goes the extra mile by getting cobwebs out of porches and in garages. She deserves a big fat raise!! We love her!!
Business Owner's Reply · 16 days ago (Jun 12)
Ms. Phillips,

Thank you for your review! We appreciate you giving us the opportunity to provide your pest control service. Also, thank you for the really nice comments about Peggy...we couldn't agree more! She's a super valuable member of our team.

Thanks again for being our customer.

Sincerely,
Legacy Termite and Pest Control
Maumelle, AR
Legacy with my service adviser Terry are pretty damn great.
Business Owner's Reply · 16 days ago (Jun 12)
Mr. and Mrs. Wilson,

Thank you for your review. We appreciate the opportunity to provide your pest control service. Also, thank you for your confidence in Terry. We are glad to hear that he is taking such good care of you all.

Thank you for being our customer.

Sincerely,
Legacy Termite and Pest Control