Lookout Pest Control

I really enjoyed the service, and very professional.

Tanner is great!! I have used any pest now lookout pest control and they do a really good job.

The tech who serviced my home was efficient, friendly, conscious of cleanliness.

However, I received a text ONE day before proposed service from the tech. That isn't adequate as I had 2 appointments already for that day. I prefer setting the service date MUCH further in advance so that I can plan around your date, respect your time as well as mine. I have 4 numbers for Lookout plus that of the tech once he texted me. No one was available to accept my call in an attempt to reschedule, no response to my voice message I left from the office (?) managers that I have accumulated. Perhaps you need to provide numbers of a responsible, available person for pest control and for termite protection?

I was only able to work out a new time with the tech which probably is not his responsibility?

Joe was helpful. Will wait to spray for mosquitos when not raining.

Unfortunately I have not seen any changes. I’m going to schedule another appointment. Hopefully I see a difference at some point.

I’ve always valued your services and wasn’t terribly surprised by a modest price increase at the time of AnyPest’s acquisition. However, just noticed this quarter’s increase from $100!to $124 without any notice. Considering the original $85 price with AnyPest, the new increase amounts to a 50% rise in 6 months. May consider shopping around.

You all have always been stellar and I would recommend to anyone.

Darien was right on time and took care of our needs.

My technician Justin went above and beyond today. So appreciated him. Thank you.

Did not remove wasp nest.

We are grateful for Hannah who went above and beyond to create the visit and Ronnie who went above and beyond to provide the service outside of his normal schedule.

I asked for some traps after a slithering friend got caught in our garage. Hannah and Ronnie demoed care, thoughtfulness, and attention to detail to help me keep “under wraps” the small snake in our garage from my wife. Ronnie, also spotted some other things (I.e. ant mounds) and secured the perimeter. This was “WOW” service truly appreciated.

Warm regards,

[Your Name].

Service man was dressed appropriately, on time and addressed our areas of concern.

Bryan is wonderful. He listens to customers concerns, makes recommendation and provides excellent service.

Good job, as always! We haven't had a bug in the house ever!

Aaron was great. Thanks!

For the 20 plus years I’ve been with AnyPest they have always called to make an appointment for the annual inspection. You did not and I was away. I will not pay your invoice until the inspection is complete, meaning the rear of the house and the furnace room. Please call for an appointment. Thank you. John Roisum.

Excellent Job!

I honestly do not know how to rate the service we received. The initial meeting was great and we paid for our service on the spot. Then we were told a technician would be out, yet we saw no sign that someone had been to our house. I had to contact you to see if someone had been out to our house. There really needs to be some form of communication you leave once servicing a property. I haven't seen activity, so I assume our service worked:)

People working in the field are professional and knowledgeable. All good there. Office - not so much. I had to call few times to get treatment scheduled, I was transferred a lot with no resolution, received one liner emails. Everyone was really nice, just seemed not to know what to do.

Great job by young man from Lookout. Very professional, efficient & friendly. Appreciate his work!!

I was happy customer. You came by on Monday morning but I was in the middle of splitting hostas, so the Tech moved our service to Tuesday morning... Everything went fine with the service on Tuesday morning...

OBTW, I had my termite station check last week but I have not yet received by annual billing!

Lookout pest control was at our home for a termite inspection. The pest control specialist went way beyond looking for signs of termites. He was very focused and noticed some things that went beyond a termite inspection. I couldn't thank him enough. Things that I thought were covered in our crawl space weren't there. As he walked around the perimeter, he noticed a barrel filled with stagnant water and asked me if it was okay to dump the water to avoid mosquitoes. And, since it was going to rain again he asked if it was okay to turn the barrel over. What a positive experience!

N/A.

Tech showed up randomly after we asked to schedule an appointment due to no one home and dog in yard. Tech sprinkled a hand full of something around front side of house and was gone in less than 4 minutes upon arrival.

Good! No need to be home!

Hard to rate you - you do less and charge more - so I guess your rating should reflect this.

Great job! Professional, courteous, knowledgable, and great problem solver!

Great! Thank you.

Good.

The agent on my recent service was great. My only complaint was with the customer service agent on my initial call when I requested to spray inside due to a rainy season and bug activity. You all haven't sprayed inside in over a year and that shouldn't have been an issue to request it.

Very professional and thorough. Would definitely recommend!

Did a very good job.

Aaron is such a professional - polite, punctual, and always smiling. He provides a quick but thorough service of our home and is always customer-focused. Thanks for a great employee.

Excellent, attentive service both inside and outside the house. Cordial and polite service technician.

They were professional and knowledgeable about their business . I was very impressed.

I don’t like the changes you have made. You no longer check inside my or attic space. I am unable to go up there myself so I relied upon your service for this reason. You also need to do a better as far as when you are coming to spray and I need to leave my back gate unlocked. It stays that way all day. If could clear as to when you are coming so I don’t have to leave my gate opened . Thank you for your time.

I assume you did fine. Since you don't spray inside I don't have contact and aren't sure what you are doing. I was wondering the purpose of not spraying inside.

Great job.

Excellent work . Since I stayed home for in home service I would have liked the tech to treat all areas instead of just the areas I pointed out.

On time. Very polite.