Lookout Pest Control

I am not in that office, but when I have questioned my employees in that office I am told you have not been there after the initial visit. I know for a fact you went to the wrong address the second visit, I contacted the company, was assured you would be back, but have never received confirmation you went. I have asked weekly for several weeks to months (since the initial visit) if you have been back. I really need to talk to a representative. 931-692-8472, extension 1063 or ask for Carol.

Lookout Pest are the best, the technician came this week, he did a thorough professional job.

Great service!

I went to BBB to review your coming to my home and found you are not listed with BBB. As far as I know, since I didn’t physical go in crawl space, I hope all is well. Adam was cordial and came out with a DIRTY filter and appeared to take his time checking the area.
Thank you for your service and God bless you and protect each of you.

Tech is always prompt.
Customer focused. Keeps me advised as to what he’s doing.

Professional and polite.

Lookout showed up time and called from their truck per my request. He instructed me to keep my dogs inside for at least 20 minutes to let spray dry. I liked these instructions.

So far, I am very impressed with the service I have received. Wayne was very professional and informative. At this point, I would definitely recommend Lookout Pest Control. Keep up the good work.

Thank you so much, Justin! You did a great job!

Great service, tech covers all areas needed very well.
I am very proud of the tech as well as the company.

I appreciate all u do.

I was very impressed with both Justin and Richard. Very polite young men. Now to see if bedbugs are gone.

Excellent work - showed up on time, polite, professional, explained things clearly, thorough....Thanks!

Eric was timely in arriving at my home. I met him in my front yard. We spoke. I directed him to my crawl space doors. He told me what he was going to do. However, he did NOT come into my house as he stated he would to inspect for termites. I explicitly told him to come through the patio door and then into the door that led inside. I asked Eric if he was going to inspect the attic. He replied, “No”! In fact he did NOT come inside at all. I did see Eric rinse of two filters he removed from the dehumidifiers in the crawl space. But I wanted to speak to him again before he left. We did not speak of any details of his findings or work he did. I was available at all times he was here regardless of what his report says! I was here!
My concern about the service is not knowing the details of what Eric did and the cost of that. $275.00 is rather steep not knowing if my home is termite and fungus free. Would it be possible to get a detailed report?

As usual, a great job. My phone would not let me leave a review for our service tech that services Jasper. TN, but I would give him a 5 out of 5 in all categories!

Very profesional 5 star….

Services were Great!!!

He did a great job. He found a leak and told us about it. We will continue using Lookout Pest Control.

Great job. Thank you.

Very personable. Excellent work.

Tech showed up when expected but really did NOTHING..... Not sure he even checked the bait box.... My husband said he was gone in less than 15 minutes..... We still have the problem and no solution.... Very disappointed.....

We no longer are using your services and I did not approve in advance yesterdays inspection. Our Homeowners Assn hired a company to do the inspection on all homes in our develment. In past years I have been very pleased with your service. Call or text if you have questions.

The tenants are very thankful that they have monthly pest control servuce but woukd like the servuce person that comes to the apts to take the time on each apt to spray well they told me he was there less than an hour for 30 apts.

Still Waiting for the connection of the dehumidifier which was installed a week ago.

The service was great!

Great, but I was not there.

Excellent service call.

He did fine.

I contacted Lookout Pest Control with a snake in my house issue. The representative was very helpful and said they would have someone from the Chattanooga office come out the following day. About an hour later, someone else called me and said they didn't have the staff available to come out and gave me the name of another person that was a "friend of the owner" that they refer to. I was disappointed as I have been a Lookout Pest Control customer for about 21 years now. It seemed I was just being pushed away to another partner of Lookout Pest Control who I trust to take care of me after such a long partnership. Lookout Pest use to service my home monthly and now services my home less frequently, quarterly it seems or thereabout and yet still bills me monthly and the rate also increased. I understand prices increase, but the service intervals have been reduced as well, along with a price increase. Now, after this unfortunate customer service experience when I NEEDED LOOKOUT PEST CONTROL THE MOST, it may be time to shop for another Pest Control Provider.......

Chris did a great Job. Thank you.

Excellent. Thank You.

I called Monday 8 AM Heard Tuesday they would come late afternoon and they never came or called. I t is 7 o Wednesday and I still have not heard from Lookout Pest Control.

Awesome,vthanks.

Lookout Pest Control technician, Jeffery Mitchell, did a pre-purchase termite inspection on a home we were considering buying. His post inspection verbal report to us included photographs of termite tubes at the site and a discussion on how to mitigate the problem. Jeffery was concise and courteous and we would recommend using his services.

I don't know how you did because I wasn't at home when you came to treat the area outside my home yesterday. If you did what you said you did then I'm satisfied. Thanks!

Lisa is amazing!! She was on time and did what she said she would do. She listened, explained everything and took care of my needs. She is personable and you can tell she truly likes what she does. I’ve always had good service techs from Lookout but Lisa is the BEST!!! Highly recommend Lookout Pest Control and Lisa.

Its been a week and i still have ants in my kitchen. My yard is covered with ant hills. It has not been done yet but thats not your fault. I just want the ants gone. One indoor trap seems to have worked.

Superb technician for Lookout Pest Control. Very willing to listen, very professional and diligent in his work. Thank you, Caleb and thank you Lookout Pest Control.

Was very impressed with the technicians, kindness and professionalism.

Michael was great in spraying every place that I ask. He was very good at his his job .
Extra nice!!