MasterCare

MasterCare

MasterCare

Carpet Cleaning

South Bend, IN

4.9 · 29 reviews
4.9 · 29 reviews


2 Photos

  • MasterCare - Carpet Cleaning in South Bend, IN - Gallery Photo 1
  • MasterCare - Carpet Cleaning in South Bend, IN - Gallery Photo 2

About MasterCare

Location

South Bend, IN

Services

Carpet Cleaning
Additional Services: Air Duct Cleaning · Ceramic Tile & Grout Cleaning & Sealing · Furniture Cleaning · Natural Stone Care

Business Hours

24/ 7 calls and service ā€“ office hours M ā€“ F 8am ā€“ 5pm

Payment Options

Visa, Mastercard, Discover, Cash, Check

Years in Business

26

About This Business

MasterCare uses state of the art equipment and the hot water extraction process recommended by nine out of ten major carpet manufacturers. Many manufacturers, such as DuPont and Shaw, actually state in their warranty that carpets must be professionally cleaned using the hot water extraction process, at least every 12-18 months or their warranty is void.

All our technicians attend continuing education courses. Our master technicians are qualified to safely clean and maintain healthy indoor environments.

29 Reviews for
MasterCare

What people say about MasterCare
Awesome · 2
Excellent · 2
Fantastic · 2
Friendly · 2
Professional · 2
· Show All
4.9 star average rating (29 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Notre Dame, IN
It's a pleasure to work with you all. Thanks for all your hard work and the laughter when I call to schedule cleaning.
Business Owner's Reply · 3 months ago (Sep 13)
We know how busy you are, so it means so much to us that you take the time to give your feedback! We love working with you too & always a pleasure to hear your voice when scheduling. :)
Mishawaka, IN
Recently had apartment 101 a-1 carpet shampooing done and it looked and smelled fantastic. Thank you for always expediting your service and the job that your staff did!!
South Bend, IN
Great job done by Bob! Couch and love seat look so good now. Just wish Iā€™d have scheduled sooner.
Business Owner's Reply · 5 months ago (Jul 23)
Allie, So happy to hear this! Thank you for calling and also for taking the time to provide your feedback! :)
South Bend, IN
As Facilities Manager for SJCPL I have used Master Care on scheduled cleaning for many years and have been very pleased with their service and communication. I have also used MasterCare for emergency situations and their response times are great.
Bruce B.
Business Owner's Reply · 5 months ago (Jul 20)
Bruce we so appreciate you sharing this and your continued confidence in our service. It is a pleasure doing business with you and our local library (which is one of the BEST) Thank you.
Granger, IN
I had an off white, 7x10, Pottery Pop popcorn loop rug that shed a lot but needed cleaning. These rugs are tightly woven but with taller thicker loops of yarns that make it look like cotton balls standing up- so really hard to clean. Master Care cleaned it beautifully! They were meticulous and careful and it looks wonderful and with far less shedding now! I"m going back to have a shag PB rug cleaned now!
Shelley R.
Business Owner's Reply · 5 months ago (Jul 16)
Shelley, Thank you so much for taking the time to provide your personal experience! We strive to deliver quality service and our customers' satisfaction is top priority for us. Thanks again. :)
South Bend, IN
Great service.
Business Owner's Reply · 6 months ago (Jun 25)
Wonderful! Thank you for taking the time to give us your feedback. We're glad when you're glad. :)
Notre Dame, IN
Thank you all for always being there for us and all the laughter when I call to schedule cleaning. You have a great staff !
Thanks again! Rhonda Parrett.
Business Owner's Reply · 6 months ago (Jun 19)
Rhonda THANK YOU! It is a pleasure doing business with you & we LOVE to hear your voice. :)
South Bend, IN
Great Job, rooms looked great! Thank you.
Business Owner's Reply · 6 months ago (Jun 11)
Thank you for taking the time to share with us! We appreciate your continued business. :)
South Bend, IN
Great commercial job!! Will recommend again!
Business Owner's Reply · 7 months ago (May 8)
Wonderful! We're glad we were able to get this service taken care of before the graduation celebrations. We appreciate your business.
Granger, IN
Great job; our carpet looks fantastic.
Business Owner's Reply · 8 months ago (May 1)
Wonderful! So happy to hear this. Thank you for taking the time to let us know.
Mishawaka, IN
For the most part your service has been excellent but there has been a time or two that in my opinion it could of been shampooed a little better.
Business Owner's Reply · 8 months ago (May 1)
Thank you for taking the time to provide your thoughts. As a LONG time customer, you know we stand behind our work. All it takes is a phone call within 24 to 36 hrs of service.
Notre Dame, IN
I have worked for different places and Mastercare has always done an excellent job.
Business Owner's Reply · 8 months ago (Apr 16)
We know your time is valuable. Thank you for taking a moment to share your feedback. We greatly appreciate your business & it is a pleasure to serve you. :)
Notre Dame, IN
Your staff is awesome. I like working with you all.
Business Owner's Reply · 10 months ago (Feb 19)
Thank you kindly! It is our pleasure & we SO enjoy working with you as well. :)
Elkhart, IN
We have used Mastercare at our rental properties for several years. They are always very professional, prompt and courteous in every way.
Business Owner's Reply · 11 months ago (Jan 16)
Thank you Sue, we appreciate your continued confidence in our services.
Edwardsburg, MI
Perfect. Corrected the cleaning on house rug! Bob is the best!!
Ilene.
Business Owner's Reply · A year ago (Nov 24, 2017)
Thank you Ilene for letting us know it turned out well. Because you alerted us to the 'not as good as usual' job on the area rug, we discovered a small problem with the equipment and were able to correct it. We always appreciate hearing from customers with both good and not so good feedback, It helps us to improve. Glad it worked out.
South Bend, IN
Business Owner's Reply · A year ago (Nov 13, 2017)
Thanks for taking your time to give us your feedback! Happy to take care of your annual cleaning. Remember, Realtors and their clients receive special discounts here at MC.
South Bend, IN
This is the best $99 you will ever spend. Bob is terrific--super friendly and a great technician.
Business Owner's Reply · A year ago (Nov 9, 2017)
Thank you Mary! We're glad you feel the service was of value. We appreciate your vote of confidence and always value our customers' input.
South Bend, IN
Business Owner's Reply · A year ago (Oct 18, 2017)
Thanks for your continued confidence!
North Liberty, IN
Your guys are ALWAYS GREAT!!!
Business Owner's Reply · A year ago (Oct 9, 2017)
Thank you Barb!! It's good to hear we're meeting or exceeding your expectations. :)
South Bend, IN
Floors turned out great!
Business Owner's Reply · A year ago (Aug 22, 2017)
We're glad when you're glad! :) Thanks for letting us know, we appreciate it & you.
South Bend, IN
Business Owner's Reply · A year ago (Jul 6, 2017)
Abbey, Thank you for taking the time to provide your feedback. We certainly appreciate your business. We noticed we didn't quite earn your 5. We'd like to know if there is anything we can do differently in the future to qualify for your 5 star rating! Thanks again. :)
Notre Dame, IN
Very professional, friendly and organized. Very pleased with the work that was done.
Business Owner's Reply · A year ago (Jun 23, 2017)
Thank you Dina for your kind review! We appreciate your business.
Mishawaka, IN
Business Owner's Reply · A year ago (Jun 22, 2017)
Thank you Miriam! We hope the sun always shines for you. ;p
Mishawaka, IN
We been using Master Care for long time. You guys do an awesome job. Thanks for your service.
Business Owner's Reply · 2 years ago (May 8, 2017)
We appreciate your continued confidence in us! We also enjoy our working relations & your sense of humor adds levity to our days. Thanks!
Mishawaka, IN
Business Owner's Reply · 2 years ago (Apr 27, 2017)
We appreciate your business. Thank you for taking the time to give us your feedback.
Mishawaka, IN
Business Owner's Reply · 2 years ago (Mar 20, 2017)
Wendy, Thanks for taking your time to give us your feedback! We appreciate your business. :)
Mishawaka, IN
We have partnered with Master Care for several years. They are a pleasure to do business with, from the office staff to the field personal. I would highly recommend Master Care!
Business Owner's Reply · 2 years ago (Mar 16, 2017)
Thank you so much for the kind words! We appreciate and will do our best to maintain your confidence!
Mishawaka, IN
Business Owner's Reply · 2 years ago (Feb 14, 2017)
Your satisfaction is our priority, Aliesa. Thank you for the stellar review & loyal business.
Notre Dame, IN
Business Owner's Reply · 2 years ago (Feb 15, 2017)
Thank you Vi. We know you manage exemplary services, so earning this level of review from you really means a lot.