Masters Touch Pest Solutions

Masters Touch Pest Solutions

Masters Touch Pest Solutions

Pest Control

Downingtown, PA

5.0 · 26 reviews
5.0 · 26 reviews

About Masters Touch Pest Solutions

Location

Downingtown, PA

Services

Pest Control
Additional Services: Commercial Pest Control · Mosquito And Tick Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

Mon-Fri 8 AM-5 PM Sat 8 AM-11AM

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

27

Business Qualifications

We are a Quality Pro certified company. Quality Pro is a voluntary program administered by the NPMA. Members must adhere to standards including hiring practices, business practices, warranties, advertising, and training.
Our service technicians are second to none. Combined with state of the art equipment, they have the knowledge and experience to handle any situation swiftly and effectively.
Our office staff is just that, OUR office staff. Trained and local to serve you in person, not a voicemail system or remote call center hundreds of miles away. They know what"s going on in your area because they live here too.
If all the above still doesn"t have you convinced we"re the company for you, check out our ratings in the Delaware Valley Consumer Checkbook or on Angie"s List where we earned the Super Service Award for 2011, 2012, 2013, 2014, 2015, and 2016 and also the 2012, 2013, and 2014 Readers Choice Award from the Daily Local News.

About This Business

As a family owned and operated business with over 25 years of experience, we were built on basic principles of treating people fairly and with respect, providing quality service and doing the right thing for the customer. Over the years Masters Touch built a strong reputation and customer following in southeastern Pennsylvania. So when Jeff Sameth purchased the company in 2008, Masters Touch already had a strong reputation and customer following in southeastern Pennsylvania.

26 Reviews for
Masters Touch Pest Solutions

What people say about Masters Touch Pest Solutions
Thorough · 7
Professional · 6
Knowledgeable · 5
Responsive · 4
Courteous · 3
· Show All
5.0 star average rating (26 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
West Chester, PA
Excellent responsiveness to calls and questions. The employees are knowledgabl, professional, courteous and very thorough.
Kennett Square, PA
Great company!! Great service!! I have been using Master's Touch for years, without any issues!!
Downingtown, PA
I really appreciate the service provided by Master’s Touch! The technicians have been very knowledgable and explained what they were doing and answered any questions we have had. I have a SERIOUS (and irrational, I know) fear of spiders—especially the large black ones that used to invade our home in October and November—and Master’s Touch has kept me “safe.” And, really, I can’t say enough good things about their technicians!
Business Owner's Reply · A month ago (Nov 20)
Judy,

Thank you for sharing your thoughts about Masters Touch. Spiders are concern for many customers and having a maintenance plan is a great way to keep them under control. We appreciate your business!
Melanie D.
GM
West Chester, PA
Technician & service excellent!
Business Owner's Reply · A month ago (Nov 20)
Hi Kathleen,

We appreciate your feedback and will strive to continue providing excellent service for our customers!

Melanie D.
GM
Downingtown, PA
Masters Touch has given us control over carpenter bees who used to love our cedar siding. We recently had an issue with mice getting into the basement. Service was good, thorough, educational and they have a follow up plan in 10 days. They are always reliable and get the job done.
Business Owner's Reply · A month ago (Nov 13)
Hi Nancy,
It's great to know that you reached out to us when a new issue came up and we were able to get the situation under control. Your loyalty means t so much to us. Thank you!
Coatesville, PA
Very happy with the service of Masters Touch Pest Solutions. The technician (Joe) was very responsive to my concerns and explained everything he did during today's service.
Business Owner's Reply · 2 months ago (Oct 23)
Linda,
We are so grateful that you took the time to share your experience with Master Touch. Thank you for your continued business!
Melanie D.
West Chester, PA
They did exactly what they said - showed up on time, the technician was professional and very thorough, and I haven't seen a spider since!
Business Owner's Reply · 2 months ago (Oct 19)
Hi Shari!

We are glad to hear that you have had success with our treatment. Please keep us posted if you have any concerns before your next scheduled service!

Melanie D.
Downingtown, PA
Very pleased with Master's Touch. Great, effective service and polite, knowledgable employees. Love my bug company!!
Business Owner's Reply · 2 months ago (Oct 24)
Lorraine,

What great words to hear! By the way, we think we have the best customers too!

Melanie D.
GM
Downingtown, PA
Great service by great people at a great price.
Business Owner's Reply · 3 months ago (Oct 3)
Walter,

Thank you for taking the time to share your thoughts and for the great review!
Downingtown, PA
Always professional and prompt service. I recommend Masters Touch to everyone.
Business Owner's Reply · 3 months ago (Oct 3)
Tommy,

Thank you for all your recommendations, we truly appreciate you spreading the word!
West Chester, PA
Would totally recommend them!
Business Owner's Reply · 3 months ago (Oct 1)
Hi India,
They are a great four words to hear from you.
Thank you for sharing!
Melanie D.
General Manager
Downingtown, PA
Very professional, courteous and thorough!
Business Owner's Reply · 3 months ago (Oct 1)
Chuck,
Great words to hear from one of our customers. Thank you for taking the time to share your experience with us!
Coatesville, PA
Very happy with the service
The technician was very friendly and helpful.I am very glad i chose masters touch for my pest control needs.
Business Owner's Reply · 3 months ago (Oct 1)
Brian,

Thank you for your comments!
Glenmoore, PA
I was very impressed with your service. You were prompt and offered very clear explanations and corrected all the problems. I will highly recommend Masters Touch to all my friends. Joey Salas, our technician, was exceptional. Sincerely, Kris Hackett.
Business Owner's Reply · 3 months ago (Sep 27)
Hi Kris, We appreciate that you took the time to share your experience with the team here at Masters Touch! Please let us know if we can help you with anything in the future!

Melanie D.
General Manager
Thorndale, PA
I am very satisfied with Masters Touch. They are eager to work you regarding pest control. They show on time, listen to what your concerns are and the do something for your concerns. Always helpful and explain what they are doing for us.
Business Owner's Reply · 3 months ago (Oct 1)
Hi Ingleside,

We love to work with our customers to achieve the results they need. Thank you for allowing us to provide services for your business!
West Chester, PA
I think the mice are gone from my attic. First time in 19 years. Your technician Gary has gone all out to treat for this problem. We are very happy.
Business Owner's Reply · 3 months ago (Sep 26)
Joe, It is great to hear that your home is mouse free! We hope we are able to continue to provide services for you in the future!

Melanie D.
General Manager
Malvern, PA
We have been using Master’s Touch for about 8 years now and they are consistently good. From the office to the people who come out to inspect and spray, they are responsive, friendly and good at what they do. We are having a wedding here in 5 days and I just discovered a big yellow jacket nest next to our driveway where 100 people will be walking. I callled Melanie and she had someone here within 3 hours to take care of the nest! That’s great service!
Business Owner's Reply · 3 months ago (Sep 25)
Hi Tammy,

I am so glad we were able to meet your needs with such an important event coming up.
We appreciate your loyalty over the past 8 years and will continue to offer you the best pest service available!

Melanie D.
General Manager
Exton, PA
Masters Touch Pest Solutions was very responsive when I called about an ant problem I am having at our house. I decided to go with the yearly agreement since it was more practical. Two days after the bait was applied, I am still seeing ant activity but Masters Touch did explain that I will see that as the ants are carrying bait to their colonies. If I do not see an improvement in 2 weeks than they will come back out but they should be eradicated. I will know more about their service as they come out more next year but I have been happy with their customer service.
Business Owner's Reply · 3 months ago (Sep 25)
Terri,
Thank you for choosing Masters Touch for your pest control needs. We are confident that we can eliminate your current ant problem. Please contact us if you are still having an issue. We will be here for you!

Melanie D.
General Manager
Downingtown, PA
Reliable fast and honest. W.
Business Owner's Reply · 3 months ago (Sep 24)
HI Kim,
So glad we were able to offer you the quality of service you were looking for. Thank you for your feed back!
Melanie D.
Exton, PA
Fast, competent service. Fair prices. Pleasant people to work with. I am a return customer and will call them again if (heaven forbid!) I need to.
Business Owner's Reply · 3 months ago (Sep 24)
Hi Mary,

It is great to know we are your go-to pest control company. We appreciate your return business very much!

Sincerely,

Melanie D.
Coatesville, PA
Very thorough service with repeated back checks.
Business Owner's Reply · 3 months ago (Oct 1)
Frank and Isabelle,
Thank you for your great feedback! Let us know if you need any further assistance!
Chester Springs, PA
Masters Touch has stellar customer service from the office to the onsite services. The technicians are always efficient, reliable and respectful. It is so important to have pest control at our lovely salon.

Susan Stevens
Owner, Reveal Salon For Women.
Business Owner's Reply · 3 months ago (Sep 19)
Hi Susan, We appreciate your loyalty and are thrilled to support other local businesses in our community!

Melanie D.
General Manager
Coatesville, PA
Happy with this service they have come out whenever I find issue, courteous and knowledgeable.
Business Owner's Reply · 3 months ago (Sep 18)
Nancy, We appreciate your kind words and are glad we have been able to keep your home pest free!
Melanie D.
West Chester, PA
Your technician Joe M. did an excellent job today. He was very knowledgeable and thorough. I will be sure to request him for future service.
Business Owner's Reply · 3 months ago (Oct 1)
Hi Claire,

Thank you for your comments. We are happy to have a great team working with us to deliver great customer care!

Melanie D.
Exton, PA
We are very pleased with Masters Touch Pest Solutions. Our initial assessment was performed by the owner, Jeff, who eased our worries of termites, followed by informative treatment for a very complicated bee problem. He provided reasonable options in an professional, no-pressure manner. Mike our technician was prompt, knowledgeable and thorough. Our bee problem required 2 treatments (which was explained and anticipated) and follow-up was scheduled without delay. We feel very satisfied with this company and know they will honor our contractual needs.
Business Owner's Reply · 3 months ago (Sep 12)
Thank you for the great feedback! We appreciate you taking the time to share your thoughts and are so glad we were able to ease your worries and take care of any existing concerns.
Coatesville, PA
Joe was professional,He got the job done quickly.
Business Owner's Reply · 3 months ago (Sep 12)
Great news and thank you for sharing your feedback on our technician and service!