Masters Touch Pest Solutions

Masters Touch Pest Solutions

Masters Touch Pest Solutions

Pest Control

Downingtown, PA

4.9 · 72 reviews
4.9 · 72 reviews

About Masters Touch Pest Solutions

Location

Downingtown, PA

Services

Pest Control
Additional Services: Commercial Pest Control · Mosquito And Tick Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

Mon-Fri 8 AM-5 PM Sat 8 AM-11AM

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

28

Business Qualifications

We are a Quality Pro certified company. Quality Pro is a voluntary program administered by the NPMA. Members must adhere to standards including hiring practices, business practices, warranties, advertising, and training.
Our service technicians are second to none. Combined with state of the art equipment, they have the knowledge and experience to handle any situation swiftly and effectively.
Our office staff is just that, OUR office staff. Trained and local to serve you in person, not a voicemail system or remote call center hundreds of miles away. They know what"s going on in your area because they live here too.
If all the above still doesn"t have you convinced we"re the company for you, check out our ratings in the Delaware Valley Consumer Checkbook or on Angie"s List where we earned the Super Service Award for 2011, 2012, 2013, 2014, 2015, and 2016 and also the 2012, 2013, and 2014 Readers Choice Award from the Daily Local News.

About This Business

As a family owned and operated business with over 25 years of experience, we were built on basic principles of treating people fairly and with respect, providing quality service and doing the right thing for the customer. Over the years Masters Touch built a strong reputation and customer following in southeastern Pennsylvania. So when Jeff Sameth purchased the company in 2008, Masters Touch already had a strong reputation and customer following in southeastern Pennsylvania.

72 Reviews for
Masters Touch Pest Solutions

What people say about Masters Touch Pest Solutions
Professional · 18
Thorough · 11
Knowledgeable · 9
Polite · 9
Excellent · 8
· Show All
4.9 star average rating (72 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Malvern, PA
Problem solved! Excellent service both in and out of the office. The gentlemen who came were top notch.
Downingtown, PA
Very happy with service.
Business Owner's Reply · 2 days ago (Jun 24)
Hi Diane,
Thanks for sharing your thoughts about Masters Touch!
Kennett Square, PA
The technician was very friendly and explained what our problem was and how best to rectify the problem. We called your office and the receptionist was very professional and friendly. He came out the next day. We are happy with your service.
Business Owner's Reply · 2 days ago (Jun 24)
Hi Richard,
We appreciate your comments about service and like to know you were helped by our friendly and knowledgeable staff. Thank you for choosing Masters Touch!
Downingtown, PA
Thanks for taking care of my home. Really gives you a peace of mind you don’t have to worry about anything. Thanks again.
Business Owner's Reply · 2 days ago (Jun 24)
Thank you for choosing Masters Touch as your pest control provider. We are proud to offer professional pest control with a personal touch!
West Chester, PA
Masters Touch Pest Solutions is an excellent, fantastic, very customer friendly and most of all their Techs are just beyond reproach. I want to especially recognize Ernesto, who is one of kind. He is what every employee would want to have in their business. Great company.
Glenn L.Fricke - West Chester, Pa.
Business Owner's Reply · 2 days ago (Jun 24)
HI Mr. Fricke, Thank you for taking the time to share your thoughts and recognize Ernesto. We take pride in being the best pest control provider and appreciate your recognition!
Exton, PA
The agent was very friendly and sprayed the areas as requested. It was quick and easy.
Downingtown, PA
The tech was really thorough in his Check.
Malvern, PA
Master's Touch came to the door to describe everything they were going to do. I described a particular pest problem and the technician specifically addressed that problem in addition to the normal quarterly service.

I am very satisfied with Masters Touch Service. Thanks,
Tony.
Chadds Ford, PA
We have used Masters Touch for years. We have an all cedar contemporary home. Carpenter bees and woodpeckers love to eat our house. Master Touch sprays the house yearly and the bees are not a problem any longer. No bees, no woodpeckers!
Glen Mills, PA
Masters Touch Pest Solutions has BEEN the solution for us! Living on a property that includes two rented cottages along with the main house, and not too far away from a large restaurant, we had an ongoing problem with "unwelcome guests" until we hired Masters Touch. They have practically eliminated the problem in the house and the cottages. The employees are professional, competent, helpful and courteous. If we mention any other problem that comes up, such as ants in an extended rainy season or yellow jackets in the stone wall by the drive, they are glad to take care of it. We've had great service for several years now, and I gladly recommend them.
Berwyn, PA
Happy with the comprehensive service.
Coatesville, PA
The technician is very knowledgeable, professional and engaging. Explained the "carpenter bee" cycle to me. Very educational.
Business Owner's Reply · 18 days ago (Jun 8)
Charles, We like to educate our customers to compliment our services. So glad your technician was able to share some good information with you. Thank you for your business!
West Chester, PA
First time. Great service.
Business Owner's Reply · 18 days ago (Jun 8)
Anna, We appreciate that you took the time to share your feedback.We are here for you if the need arises!
West Chester, PA
Technician came back later the same day and removed 5 immature rats!
Business Owner's Reply · 18 days ago (Jun 8)
Diane, We are so glad we were able to make progress quickly. Thank you for choosing Masters Touch!
Coatesville, PA
I requested the emergency service for carpenter bee activity. They scheduled it for the same day. Technician was knowledgeable and friendly and treated all problem areas. Very satisfied with response and service. Would recommend and use them for other investment properties.
Business Owner's Reply · 22 days ago (Jun 4)
Good morning and thank you for your feedback. We are so glad we were able to respond quickly and address your concerns. We appreciate your business!
Downingtown, PA
The technician Mike that came to do the first service on our house was very patient to answer all my questions. Customer service with a smile :-), love it!
Business Owner's Reply · 22 days ago (Jun 4)
Hi Donna, we love taking good care of our customers! Thank you for choosing Masters Touch!
West Chester, PA
Very prompt and professional service.
Business Owner's Reply · 22 days ago (Jun 4)
Steve, we offer professional pest control with a personal touch! Thanks for the recognition!
West Chester, PA
Very professional and a real concern to help with pest issues. I recommend Masters Touch Pest Solutions.
Business Owner's Reply · 2 days ago (Jun 24)
Hi Jim, thank you for your recommendation-that means the world to us!
Downingtown, PA
Great service. We’re very happy. Thanks!
Business Owner's Reply · 2 days ago (Jun 24)
Andrew, thank you for choosing Masters Touch for your pest control needs. We are happy that we made you happy!
West Chester, PA
Thanks for your service.
Downingtown, PA
So far I am very pleased. As long as those bugs to not come back I am happy, happy. The service was just performed yesterday. The young man who came to service us,Joe, was extremely nice.
Kennett Square, PA
Our technicians went above and beyond to help with our bird problem. I would absolutely recommend Masters Touch to anyone who has a pest issue!
Exton, PA
Prompt and efficient. Four stars.
Business Owner's Reply · 2 days ago (Jun 24)
Thank you for the 4 stars Thomas-we will do our best to reach 5 stars next time!
West Chester, PA
Very polite and friendly service. Did a wonderful job of explaining everything. Technician was excellent.
Highly recommend this company.
Business Owner's Reply · A month ago (May 23)
Thank you so much for your recommendation Dennis. We strive to offer the best customer service in the industry and appreciate that it was recognized!
West Chester, PA
Your technician Ernesto is outstanding. Very polite, professional and knowledgeable.
Business Owner's Reply · A month ago (May 16)
Thank you for your kind words about our technician Ernesto. We love to hear when an employee has made an impression on our customers!
Downingtown, PA
I've been using Master Touch for a few months now. I live in a log cabin home in the woods and we have LOTS of spring pests! Every time I've called with a new issue, they've sent someone out immediately with a plan (and they usually take action right away). So far, super happy with the service, and with everyone who has personally come to my home.
Business Owner's Reply · A month ago (May 16)
We appreciate that you took the time to share your experience with Masters Touch. We love to hear that we have been able to keep your home free from pests so far. We are here for you!
Downingtown, PA
Service was excellent and very informative. I learned a lot of tips and feel educated in safe home pest control - especially important since I have small children and pets! Even better - my ant and wasp issue - gone that day - amazing!
Business Owner's Reply · 2 months ago (May 6)
Hi Kathleen,
We are so happy that you were pleased with our service and that you had results so quickly! We do like to educate our customers about our service and expectations too! Thank you for your feedback!
Exton, PA
Thank you to Joe who did a very thorough job in a very professional manner!! He was very polite and a gentleman. Thank you Joe! Thank you Masters!
Business Owner's Reply · 2 months ago (May 8)
It is such a great feeling to hear that you were happy with our service Carmel. Thank you for choosing Masters Touch for your pest control needs!
Kennett Square, PA
Courteous technician and was happy to climb some stairs to cover our third floor outdoor deck with bug protection!
Business Owner's Reply · 2 months ago (May 8)
Thank you for sharing your feedback Chris! Hope you are able to enjoy some time on your deck this summer with a few less bugs!
Glenmoore, PA
Awesome Service!
Business Owner's Reply · 2 months ago (May 8)
Great to hear! We appreciate your business!
Malvern, PA
Nothing but total satisfaction here in Frazer, PA! "Tech Joe" performed our most recent treatment. He was polite, professional, and thorough. It's nice to see a business with employees that take pride in their work, are mindful of the company's image, and act as though they really appreciate their job!
Business Owner's Reply · 2 months ago (Apr 23)
Thank you Dick S. from Frazer, Pa for your review. We are so glad our employees represent us well out there. We love what we do and are glad it shows!
Elverson, PA
The technicians who have provided our service have always been very thorough. I appreciate that they have been very polite and respectful. They also have been willing to come to our house between scheduled service time when we have had a problem.
Business Owner's Reply · 2 months ago (Apr 23)
Hi Mary, thank you very much for taking a few moments to share your thoughts about Masters Touch. Customer service is one of our top priorities and it is good to hear that we are doing our job taking care of our customers!
Thorndale, PA
Quick, courteous service with good advice.
Business Owner's Reply · 2 months ago (Apr 17)
Hi Solveig,

It is great to hear that we have been able to provide quick service that you can count on. We are here for you if you have any concerns.
Thank you for sharing your comment!
Chester Springs, PA
zero complaints.
Business Owner's Reply · 2 months ago (Apr 17)
William, We are happy to hear you have no complaints and we want you to know if something comes up we are here to work with you. Thank your for the 5 star rating and for being a loyal customer!
West Chester, PA
They said 3 days and they were correct. Yay! No signs of odorous house ants. Thank you to Masters Touch for sending Ernesto and Kurt my way!
Business Owner's Reply · 2 months ago (May 8)
Hi Marlene, what great news to hear the ants are gone! Thank you for choosing Masters Touch!
Coatesville, PA
They caught the sneaky RAT😳 that was hiding in my basement ceiling for 2 months!! Thanks again Joey!! Finally getting a good nights sleep!
Business Owner's Reply · 2 months ago (Apr 17)
Hi Leta, We appreciate your patience as we worked through the situation. Thank you for sharing your comments!
Wayne, PA
Very professional, polite, Haven't had any problems with pest. Since Master Touch.
Business Owner's Reply · 3 months ago (Mar 14)
Antoinette, Thank you for the opportunity to provide service for your home and for sharing your thoughts about Masters Touch!
Glenmoore, PA
We have been customers for over 20!years. Always have been very happy with professionalism and prompt service.
Business Owner's Reply · 4 months ago (Mar 7)
Michael, Thank you for allowing us to provide services for your home for more than 20 years! We look forward to continuing our great relationship!
Chester Springs, PA
Master Touch Pest Solutions has serviced my home for eleven years. I am pleased by the professionalism expressed by the office staff and technicians. I have peace of mind knowing I am protected from common pests as well as protection to the structure of my home. I appreciate knowing Master Touch Personnel quarantee the solutions they provide.
Business Owner's Reply · 4 months ago (Mar 4)
Marie, thank you do much for choosing Masters Touch for your pest control needs. We appreciate your business and are so happy that we have met your needs for the past 11 years! We look forward to serving you for many more years to come!
Kennett Square, PA
Excellent follow-up so far.
Business Owner's Reply · 2 days ago (Jun 24)
Ajit,
We like to provide the best customer service possible. We appreciate your comments and business!