Masters Touch Pest Solutions

Masters Touch Pest Solutions

Masters Touch Pest Solutions

Pest Control

Downingtown, PA

4.9 · 148 reviews
4.9 · 148 reviews

About Masters Touch Pest Solutions

Location

Downingtown, PA

Services

Pest Control
Additional Services: Commercial Pest Control · Mosquito And Tick Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

Mon-Fri 8 AM-5 PM Sat 8 AM-11AM

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

28

Business Qualifications

We are a Quality Pro certified company. Quality Pro is a voluntary program administered by the NPMA. Members must adhere to standards including hiring practices, business practices, warranties, advertising, and training.
Our service technicians are second to none. Combined with state of the art equipment, they have the knowledge and experience to handle any situation swiftly and effectively.
Our office staff is just that, OUR office staff. Trained and local to serve you in person, not a voicemail system or remote call center hundreds of miles away. They know what"s going on in your area because they live here too.
If all the above still doesn"t have you convinced we"re the company for you, check out our ratings in the Delaware Valley Consumer Checkbook or on Angie"s List where we earned the Super Service Award for 2011, 2012, 2013, 2014, 2015, and 2016 and also the 2012, 2013, and 2014 Readers Choice Award from the Daily Local News.

About This Business

As a family owned and operated business with over 25 years of experience, we were built on basic principles of treating people fairly and with respect, providing quality service and doing the right thing for the customer. Over the years Masters Touch built a strong reputation and customer following in southeastern Pennsylvania. So when Jeff Sameth purchased the company in 2008, Masters Touch already had a strong reputation and customer following in southeastern Pennsylvania.

148 Reviews for
Masters Touch Pest Solutions

What people say about Masters Touch Pest Solutions
Professional · 37
Thorough · 21
Excellent · 18
Knowledgeable · 16
Great Service · 15
· Show All
4.9 star average rating (148 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Exton, PA
Great Service- called for pest inspection and the following day it was done. Thanks for making my life easy.
Business Owner's Reply · 8 days ago (Dec 5)
Glad we were able to help! Thanks for sharing!
West Chester, PA
I am very happy with the service I received from Masters Touch and have referred them to my friends who used them.
Business Owner's Reply · 9 days ago (Dec 4)
James, We are glad to hear you receive service that you recommend to your friends. Masters Touch appreciates your business!
Coatesville, PA
Masters Touch was very thorough, informative and complete.
Business Owner's Reply · 9 days ago (Dec 4)
Thank you for sharing your thoughts about the service you received Kevin. We appreciate hearing from our customers!
West Grove, PA
The technician was very thorough and competent. Great service!
Business Owner's Reply · 17 days ago (Nov 26)
Thank you for sharing your experience with Masters Touch! Happy Holidays to you and your family!
Exton, PA
Very pleased with service, communication, follow up, professionalism, and thoroughness. We have had no problems since using Masters Touch.
Business Owner's Reply · A month ago (Nov 14)
We are happy to hear you have been pleased with our service, from office to field staff. Your review means a lot to us. Thank you for taking the time to share your thoughts :)
West Chester, PA
We are very satisfied with Master Touch Pest Solutions.
Business Owner's Reply · A month ago (Nov 14)
Thanks Debbie! We want all our customers to know that we stand behind our 100% Satisfaction Guarantee-we will do what it takes to make it right!
Paoli, PA
Technicians are always courteous, well-groomed, knowledgeable and careful. Office staff are helpful and flexible in scheduling.

Bugs, mice, and other critters are down in numbers (although the deer still love my veg. garden).
Business Owner's Reply · A month ago (Nov 14)
We appreciate your review Carol! Thank you for choosing Masters Touch!
Downingtown, PA
It's a rather small issue but your representative cracked a light switch plate. I don't mind having a cracked plate because I can easily replace it at little cost. But not telling me doesn't sit right with me.
Business Owner's Reply · A month ago (Nov 14)
Thank you for bringing this to our attention Martha. We apologize for the inconvenience and will be out today to replace the damaged cover. Please let us know if there are any further concerns.
Malvern, PA
I have been a customer for more than 10 years! Master's Touch does a great job at keeping my home pest-free. They are courteous and professional when they come for service and they are happy to address to specific concerns as needed. I would highly recommend them.
Business Owner's Reply · A month ago (Nov 6)
We love what we do! It is so nice to hear that we have been able to keep your home pest free for many years. Thank you for choosing Masters Touch Jennifer!
West Chester, PA
I received excellent customer service and Masters Touch Pest Solutions will be my pest control services company of choice moving forward. Thank you!

Deana Frederick
BC Communities.
Business Owner's Reply · A month ago (Nov 6)
Thank you for choosing Masters Touch Deana. We look forward to providing services for you in the future!
Downingtown, PA
Have been using them for many years, good service, no complaints.
Business Owner's Reply · A month ago (Nov 6)
We sure appreciate your loyalty Becky! Thank you for sharing!
Downingtown, PA
Great service!
Business Owner's Reply · A month ago (Nov 1)
Great to hear! Thanks Susan!
Wayne, PA
Excellent service, as always.
Business Owner's Reply · A month ago (Nov 1)
We certainly will accept an excellent rating! Thank you Susan!
West Chester, PA
Great service, very professional. Kurt was super friendly and courteous. Will definitely recommend and use again.
Business Owner's Reply · A month ago (Nov 1)
We appreciate your comments Wendy and thank you for choosing Masters Touch for your pest control needs!
Coatesville, PA
Service is terrific and done in a professional manner.
Business Owner's Reply · A month ago (Nov 1)
We are proud to offer professional pest control with a personal touch!
Berwyn, PA
This is the second time I’ve needed masters touch to remove a bee infestation and just like the first time the service was perfect. The appointment was scheduled fast, the tech came when scheduled, and the job was done fast, cleanly, and effectively, and man did the tech know his bees. These folks are real professionals and respect their clients. I can’t recommend them highly enough.
Business Owner's Reply · A month ago (Nov 1)
Thank you for sharing your comments and we are very glad we were able to help with your bee situation! So glad you decided to choose Masters Touch to help!
Coatesville, PA
Very pleased with Joe — he is a great asset for your organization.. everything was explained thoroughly. We are not seeing the pests currently and that is a big deal!!! Thank you !!!
Business Owner's Reply · A month ago (Nov 1)
Great news Nancy! If your needs change, we have maintenance plans that may help.
We are here if you need us!
Honey Brook, PA
Excellent service. Detailed and caring. Quarterly service followed through with reminder call and personalized set up for service. 5 stars!
Business Owner's Reply · 2 months ago (Oct 10)
Jan-your 5 star rating means so much to our staff-thank you for sharing!
Downingtown, PA
Professional and timely. In all the years I have used them, I have never had an issue. I highly recommend!
Business Owner's Reply · 2 months ago (Oct 10)
Thanks for your recommendation and loyalty Lisa!
West Chester, PA
Ernesto is the BEST!!!
Thank you Ernesto!!
Karen S.
Business Owner's Reply · 2 months ago (Oct 10)
Karen, we appreciate your recognition of Ernesto-we have a great team here at Masters Touch!
Coatesville, PA
Very professional service. Will absolutely use your expertise again if necessary.
Business Owner's Reply · 2 months ago (Oct 10)
Thanks Richard-we feel educating our customers is a big piece of what we do. We are here for you have any concerns!
Malvern, PA
We are so happy with Masters Touch. We have the healthy home program and whenever we have an issue they come right out and resolve. One of the best investments we've made for our home.
Business Owner's Reply · 2 months ago (Oct 10)
Hi Samantha, thank you for choosing Masters Touch to help protect your investment!
Downingtown, PA
Masters Touch has been consistently prompt thorough and professional.
Business Owner's Reply · 2 months ago (Oct 10)
Kent, we would like to hear from you to discuss any concerns you may have had with service-we will be in touch!
West Chester, PA
Pests & bugs seem under control and office staff is very responsive, helpful.
Business Owner's Reply · 2 months ago (Oct 10)
Thanks for sharing your experience-we are pleased to hear it was a good one!
Thorndale, PA
Very friendly service that was initially made due to a very active yellow-jacket next immediately adjacent to our home. Initial call was helpful and based on the information provided, I decided to go with a year of service. They set me up with an appointment and arrived timely. Kurt, our technician, explained everything he was going to do for the home and yellow-jacket treatment. He was friendly and informative. The yellow-jackets were dead within 24 hours as indicated. The house treatment appears effective with reduced spiders, etc... in the home. Will see what Spring brings!
Business Owner's Reply · 2 months ago (Oct 10)
James, it is great when we hear good news from our staff to the service. Let us know if you need anything before Spring!
Glenmoore, PA
Your account manager Jon was outstanding!
Business Owner's Reply · 2 months ago (Oct 10)
HI Jim, we are glad you had a great experience with Jon and are here if you need any services in the future!
Glenmoore, PA
The service was excellent as always. Our technician, Joey, who came the same day I called, handled our yellow jacket invasion professionally and with a friendly, informative manner.
Business Owner's Reply · 2 months ago (Oct 10)
We aim to please and appreciate your recognition of our technician Joey-thank you Carol!
Coatesville, PA
Tech was awesome. Very helpful and friendly.
Business Owner's Reply · 2 months ago (Oct 10)
Glad to hear you were pleased with the servie Brian-thanks so much for sharing!
Chester Springs, PA
on-time, excellent communication, more thorough than I paid for.
Business Owner's Reply · 3 months ago (Sep 18)
Our customers are very important to us-we aim to provide the best experience in the industry!
Coatesville, PA
Good Job, Looking forward to results.
Business Owner's Reply · 3 months ago (Sep 18)
We offer a 100% satisfaction guarantee! Keep us posted if you are having continued concerns.
Exton, PA
Thank you so much! I'm very satisfied with the service and the quick response. Those European hornets are scary!
Business Owner's Reply · 3 months ago (Sep 18)
Your welcome! We are happy that we were able to help!
Malvern, PA
It started out a problem from use in the past years- they corrected the issue and made a renewed inspection which corrected this past issue- Thanks.
Business Owner's Reply · 3 months ago (Sep 18)
I am glad we were able to resolve any misunderstanding. Thank you for choosing Masters Touch!
Honey Brook, PA
Tech did a great job removing a large hornet nest on my property.
Business Owner's Reply · 3 months ago (Sep 18)
So glad we were able to help!
Exton, PA
Joe arrived mid afternoon. He assessed and took care of our yellow jacket problem in less than 10 minutes. He was thorough in his explanation of the two step process and ensured us the pests would be gone in 4 - 7 days. HA. It was more like 4 - 7 hours. Thank you. Happy to use our front porch again.
Business Owner's Reply · 3 months ago (Sep 18)
It is good to hear you had such quick results-thanks for sharing Denise!
Thorndale, PA
I was very satisfied with the visit on Wednesday. I have not seen any bees in the
hive area. I have not been out very much but try to check from the window. I wil continue to check on it this weekend. The tech was very friendly and explained how
the white powder should work.
Thanks.
Business Owner's Reply · 3 months ago (Sep 18)
We appreciate your review and are happy you received good results from our service!
West Chester, PA
Thank you for your prompt help with the ant problem. They are gone!!
Business Owner's Reply · 3 months ago (Sep 18)
Glad we are able to resolve the problem. We are here if you need us :)
Exton, PA
Great Service
Reasonable Prices.
Business Owner's Reply · 3 months ago (Sep 18)
Thanks for sharing Bill!
Chester Springs, PA
Master Touch tech was very professional and timely. He treated the yellow jacket nest near the front doors of our school. Within 24 hours the nest was dead. Good job.
Business Owner's Reply · 3 months ago (Sep 18)
Thank you for choosing Masters Touch for your pest control needs!
Downingtown, PA
Very happy with your service, also happy with your service technician, told him I was having problems with spiders and he was happy to take care of them.
Business Owner's Reply · 3 months ago (Sep 18)
Customer service is our #1 priority-thank you for recognizing our efforts.
Exton, PA
Very pleased with the service we have received. Our bug problem is slowly being resolved. Technician has been very nice and professional each visit stating that progress is very good in controlling the centipedes.
Business Owner's Reply · 3 months ago (Sep 18)
We like to educate our customers so they can have an understanding of what to expect after our service. Results can take time depending on the situation. Thanks for your patience!