Masters Touch Pest Solutions

Masters Touch Pest Solutions

Masters Touch Pest Solutions

Pest Control

Downingtown, PA

4.9 · 135 reviews
4.9 · 135 reviews

About Masters Touch Pest Solutions

Location

Downingtown, PA

Services

Pest Control
Additional Services: Commercial Pest Control · Mosquito And Tick Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

Mon-Fri 8 AM-5 PM Sat 8 AM-11AM

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

28

Business Qualifications

We are a Quality Pro certified company. Quality Pro is a voluntary program administered by the NPMA. Members must adhere to standards including hiring practices, business practices, warranties, advertising, and training.
Our service technicians are second to none. Combined with state of the art equipment, they have the knowledge and experience to handle any situation swiftly and effectively.
Our office staff is just that, OUR office staff. Trained and local to serve you in person, not a voicemail system or remote call center hundreds of miles away. They know what"s going on in your area because they live here too.
If all the above still doesn"t have you convinced we"re the company for you, check out our ratings in the Delaware Valley Consumer Checkbook or on Angie"s List where we earned the Super Service Award for 2011, 2012, 2013, 2014, 2015, and 2016 and also the 2012, 2013, and 2014 Readers Choice Award from the Daily Local News.

About This Business

As a family owned and operated business with over 25 years of experience, we were built on basic principles of treating people fairly and with respect, providing quality service and doing the right thing for the customer. Over the years Masters Touch built a strong reputation and customer following in southeastern Pennsylvania. So when Jeff Sameth purchased the company in 2008, Masters Touch already had a strong reputation and customer following in southeastern Pennsylvania.

135 Reviews for
Masters Touch Pest Solutions

What people say about Masters Touch Pest Solutions
Professional · 35
Thorough · 18
Excellent · 16
Knowledgeable · 15
Friendly · 14
· Show All
4.9 star average rating (135 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
West Chester, PA
Great service, very professional. Kurt was super friendly and courteous. Will definitely recommend and use again.
Coatesville, PA
Service is terrific and done in a professional manner.
Berwyn, PA
This is the second time I’ve needed masters touch to remove a bee infestation and just like the first time the service was perfect. The appointment was scheduled fast, the tech came when scheduled, and the job was done fast, cleanly, and effectively, and man did the tech know his bees. These folks are real professionals and respect their clients. I can’t recommend them highly enough.
Coatesville, PA
Very pleased with Joe — he is a great asset for your organization.. everything was explained thoroughly. We are not seeing the pests currently and that is a big deal!!! Thank you !!!
Honey Brook, PA
Excellent service. Detailed and caring. Quarterly service followed through with reminder call and personalized set up for service. 5 stars!
Business Owner's Reply · 8 days ago (Oct 10)
Jan-your 5 star rating means so much to our staff-thank you for sharing!
Downingtown, PA
Professional and timely. In all the years I have used them, I have never had an issue. I highly recommend!
Business Owner's Reply · 8 days ago (Oct 10)
Thanks for your recommendation and loyalty Lisa!
West Chester, PA
Ernesto is the BEST!!!
Thank you Ernesto!!
Karen S.
Business Owner's Reply · 8 days ago (Oct 10)
Karen, we appreciate your recognition of Ernesto-we have a great team here at Masters Touch!
Coatesville, PA
Very professional service. Will absolutely use your expertise again if necessary.
Business Owner's Reply · 8 days ago (Oct 10)
Thanks Richard-we feel educating our customers is a big piece of what we do. We are here for you have any concerns!
Malvern, PA
We are so happy with Masters Touch. We have the healthy home program and whenever we have an issue they come right out and resolve. One of the best investments we've made for our home.
Business Owner's Reply · 8 days ago (Oct 10)
Hi Samantha, thank you for choosing Masters Touch to help protect your investment!
Downingtown, PA
Masters Touch has been consistently prompt thorough and professional.
Business Owner's Reply · 8 days ago (Oct 10)
Kent, we would like to hear from you to discuss any concerns you may have had with service-we will be in touch!
West Chester, PA
Pests & bugs seem under control and office staff is very responsive, helpful.
Business Owner's Reply · 8 days ago (Oct 10)
Thanks for sharing your experience-we are pleased to hear it was a good one!
Thorndale, PA
Very friendly service that was initially made due to a very active yellow-jacket next immediately adjacent to our home. Initial call was helpful and based on the information provided, I decided to go with a year of service. They set me up with an appointment and arrived timely. Kurt, our technician, explained everything he was going to do for the home and yellow-jacket treatment. He was friendly and informative. The yellow-jackets were dead within 24 hours as indicated. The house treatment appears effective with reduced spiders, etc... in the home. Will see what Spring brings!
Business Owner's Reply · 8 days ago (Oct 10)
James, it is great when we hear good news from our staff to the service. Let us know if you need anything before Spring!
Glenmoore, PA
Your account manager Jon was outstanding!
Business Owner's Reply · 8 days ago (Oct 10)
HI Jim, we are glad you had a great experience with Jon and are here if you need any services in the future!
Glenmoore, PA
The service was excellent as always. Our technician, Joey, who came the same day I called, handled our yellow jacket invasion professionally and with a friendly, informative manner.
Business Owner's Reply · 8 days ago (Oct 10)
We aim to please and appreciate your recognition of our technician Joey-thank you Carol!
Coatesville, PA
Tech was awesome. Very helpful and friendly.
Business Owner's Reply · 8 days ago (Oct 10)
Glad to hear you were pleased with the servie Brian-thanks so much for sharing!
Chester Springs, PA
on-time, excellent communication, more thorough than I paid for.
Business Owner's Reply · A month ago (Sep 18)
Our customers are very important to us-we aim to provide the best experience in the industry!
Coatesville, PA
Good Job, Looking forward to results.
Business Owner's Reply · A month ago (Sep 18)
We offer a 100% satisfaction guarantee! Keep us posted if you are having continued concerns.
Exton, PA
Thank you so much! I'm very satisfied with the service and the quick response. Those European hornets are scary!
Business Owner's Reply · A month ago (Sep 18)
Your welcome! We are happy that we were able to help!
Malvern, PA
It started out a problem from use in the past years- they corrected the issue and made a renewed inspection which corrected this past issue- Thanks.
Business Owner's Reply · A month ago (Sep 18)
I am glad we were able to resolve any misunderstanding. Thank you for choosing Masters Touch!
Honey Brook, PA
Tech did a great job removing a large hornet nest on my property.
Business Owner's Reply · A month ago (Sep 18)
So glad we were able to help!
Exton, PA
Joe arrived mid afternoon. He assessed and took care of our yellow jacket problem in less than 10 minutes. He was thorough in his explanation of the two step process and ensured us the pests would be gone in 4 - 7 days. HA. It was more like 4 - 7 hours. Thank you. Happy to use our front porch again.
Business Owner's Reply · A month ago (Sep 18)
It is good to hear you had such quick results-thanks for sharing Denise!
Thorndale, PA
I was very satisfied with the visit on Wednesday. I have not seen any bees in the
hive area. I have not been out very much but try to check from the window. I wil continue to check on it this weekend. The tech was very friendly and explained how
the white powder should work.
Thanks.
Business Owner's Reply · A month ago (Sep 18)
We appreciate your review and are happy you received good results from our service!
West Chester, PA
Thank you for your prompt help with the ant problem. They are gone!!
Business Owner's Reply · A month ago (Sep 18)
Glad we are able to resolve the problem. We are here if you need us :)
Exton, PA
Great Service
Reasonable Prices.
Business Owner's Reply · A month ago (Sep 18)
Thanks for sharing Bill!
Chester Springs, PA
Master Touch tech was very professional and timely. He treated the yellow jacket nest near the front doors of our school. Within 24 hours the nest was dead. Good job.
Business Owner's Reply · A month ago (Sep 18)
Thank you for choosing Masters Touch for your pest control needs!
Exton, PA
Very pleased with the service we have received. Our bug problem is slowly being resolved. Technician has been very nice and professional each visit stating that progress is very good in controlling the centipedes.
Business Owner's Reply · A month ago (Sep 18)
We like to educate our customers so they can have an understanding of what to expect after our service. Results can take time depending on the situation. Thanks for your patience!
Downingtown, PA
Very happy with your service, also happy with your service technician, told him I was having problems with spiders and he was happy to take care of them.
Business Owner's Reply · A month ago (Sep 18)
Customer service is our #1 priority-thank you for recognizing our efforts.
Coatesville, PA
I am always happy with the service Master's Touch provides. Always professional,polite and helpful.
Business Owner's Reply · A month ago (Sep 18)
So glad we are providing service you are happy with and appreciate you sharing your thoughts!
West Chester, PA
Great service.
Business Owner's Reply · A month ago (Sep 18)
We try our best everyday!
Downingtown, PA
I contacted Masters Touch because I needed some work done in advance of selling my house. Jon and Kurt came out and reviewed the whole site with me and made recommendations on how to best treat my property. They were very courteous and extremely professional. I would recommend them highly.
Business Owner's Reply · A month ago (Sep 18)
Thank you for expressing your confidence with our team Bill!
Parkesburg, PA
So happy with our service! They come when they’re suppose to, took care of our initial problem within days and our problem continues to be solved with the March-October plan!! Wouldn’t go anywhere else, awesome pricing for their services. Super nice staff.
Business Owner's Reply · 2 months ago (Aug 29)
Thank you for such kind words
Jacquelin! So wonderful to hear that you are pleased!
Chester Springs, PA
Prompt..efficient and knowledgable. Problem taken care of in one visit.
Business Owner's Reply · 2 months ago (Aug 29)
Thank you Bruce for your review and we are happy to hear that treatment was fast and effective!
Coatesville, PA
Have been using Masters Touch for years for home and business clients. They are always quick to respond, very thorough and their pricing is always fair. We never have complaints or call-backs as the job is always done right the first time. Their inspectors and staff are polite, knowledgeable and always respectful. Highly recommend!
Business Owner's Reply · 2 months ago (Aug 29)
Thank you for your recommendation and your continued business!
Wynnewood, PA
This is the second year I have needed your service. I have been so pleased at how promptly you come to deal with my bees. Last year yellow jackets in the stonewall of the house, this year it was a paper hornets nest over the lawn and a yellow jacket nest next to the driveway. You did a wonderful job.
Mrs J, Wynnewood, PA.
Business Owner's Reply · 2 months ago (Aug 29)
Mrs. J, thank you for your business. We are happy that you have trusted us to handle the pest problems round your home. Please let us know if you have any further issues-we are here for you when you need us!
Exton, PA
So far I am very happy with the service I have received. You came to treat the carpenter ant situation within the same week of my call. You explained what you would do and how you would do it and answered my questions. Your exterminator came and treated and answered my questions as well and now I must give it two to three weeks for the treatment to fully take affect. Thank you very much for your timely service. I will keep you posted on the progress.
Business Owner's Reply · 2 months ago (Aug 29)
Hi Lisa, we feel educating our customers on the treatment process is a big part of a successful service. Please keep us posted on the progress and know we are here if you need us. Thank you!
Chester Springs, PA
You folks do a very effective job and are efficient and pleasant to boot.
Business Owner's Reply · 2 months ago (Aug 29)
Such nice words to hear William! We work hard to keep our skills sharp for our customers :)
West Chester, PA
I was very pleased. The whole process went quickly and bees are gone. Thank you.
Business Owner's Reply · 2 months ago (Aug 29)
Great news Doug! Thanks for choosing Masters Touch and please let us know if there is anything else we can help you with in the future!
Glenmoore, PA
Timely, efficient service!
Business Owner's Reply · 3 months ago (Aug 2)
We appreciate your review Rodney! Thank you for choosing Masters Touch for your pest control needs.
Glenmoore, PA
Excellent service. Seemed like he was at my house before I hung up the phone. Joey was very personable. It was very obvious that he really knew what he was doing. He took care of the big yellow jacket quickly and prodessionally. And he really rocked the bee suit!
Business Owner's Reply · 3 months ago (Aug 2)
Thanks for the excellent rating Peggy! We pride ourselves on staying on top of the latest products to treat in the most effective manner while protecting our team as well!
Chester Springs, PA
We have a home that we are renting in Chester Springs while we are living in Florida. Our experience with Masters Touch was excellent from talking to the office to the feedback from the technicians. We would highly recommend their service and thank you.
Business Owner's Reply · 3 months ago (Aug 2)
Hi Jean, thank you for sharing your experience with Masters Touch! It feels great to hear we were able to help out your tenants!