Masters Touch Pest Solutions

Masters Touch Pest Solutions

Masters Touch Pest Solutions

Pest Control

Downingtown, PA

4.8 · 198 reviews
4.8 · 198 reviews

About Masters Touch Pest Solutions

Location

Downingtown, PA

Services

Pest Control
Additional Services: Commercial Pest Control · Mosquito And Tick Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

Mon-Fri 8 AM-5 PM Sat 8 AM-11AM

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

29

Business Qualifications

We are a Quality Pro certified company. Quality Pro is a voluntary program administered by the NPMA. Members must adhere to standards including hiring practices, business practices, warranties, advertising, and training.
Our service technicians are second to none. Combined with state of the art equipment, they have the knowledge and experience to handle any situation swiftly and effectively.
Our office staff is just that, OUR office staff. Trained and local to serve you in person, not a voicemail system or remote call center hundreds of miles away. They know what"s going on in your area because they live here too.
If all the above still doesn"t have you convinced we"re the company for you, check out our ratings in the Delaware Valley Consumer Checkbook or on Angie"s List where we earned the Super Service Award for 2011, 2012, 2013, 2014, 2015, and 2016 and also the 2012, 2013, and 2014 Readers Choice Award from the Daily Local News.

About This Business

As a family owned and operated business with over 25 years of experience, we were built on basic principles of treating people fairly and with respect, providing quality service and doing the right thing for the customer. Over the years Masters Touch built a strong reputation and customer following in southeastern Pennsylvania. So when Jeff Sameth purchased the company in 2008, Masters Touch already had a strong reputation and customer following in southeastern Pennsylvania.

198 Reviews for
Masters Touch Pest Solutions

What people say about Masters Touch Pest Solutions
Professional · 49
Thorough · 25
Excellent · 24
Knowledgeable · 21
Friendly · 20
· Show All
4.8 star average rating (198 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Chadds Ford, PA
Very satisfied their your services. Quick response to my phone calls and for the services I needed for my issues. Everyone wa very polite and professioanl. Highly recommend.
Business Owner's Reply · 2 months ago (Sep 15)
Thanks for sharing Chris! Glad we were able to help!
Malvern, PA
Your service is excellent.
Business Owner's Reply · 2 months ago (Sep 15)
Kim, that you for the 5 star excellent rating! We strive to be the best we can at what we do!
Chester Springs, PA
My experience with MastersTouch Pet Solutions was fantastic. From the office staff, to the owner, and Steve the wonderful gentleman that serviced my property. The whole staff was professional, kind, and full of knowledge with every question that I asked. They totally went above and beyond.
Business Owner's Reply · 3 months ago (Sep 2)
Thank you for the nice comments Carol! We are always happy to help and so glad your experience was a good one!
West Chester, PA
I subscribed to an annual service that includes 4 visits per year. The first visit dealt with mice in the attic and they came back three times just to take care of that (all included in "1st visit"). the other services were performed outdoors to keep insects out. They checked in before every visit, and asked how things were going every time they were here. They filled in a few small holes where we were having issues with wasps. All in all, great to have during our first year as homeowners. They caught problems before they were problems.
Business Owner's Reply · 3 months ago (Sep 2)
Our maintenance plans are the best way to keep your home pest free. We are pleased you had a good first experience with us. We appreciate your feedback Leah!
Kennett Square, PA
Technician was on time, wore a mask and got the job done first time. Office personnel was efficient and friendly. I highly recommend this company.
Business Owner's Reply · 3 months ago (Sep 2)
We appreciate your recommendation very much Diane! Thanks so much for sharing!
West Chester, PA
Kim did a good job.
Business Owner's Reply · 3 months ago (Aug 26)
Thanks for the feedback Richard-Kim is a great part of our team here at Masters Touch!
Devon, PA
Excellent and professional service.
Business Owner's Reply · 3 months ago (Aug 26)
Hi Denise-glad you were pleased with the service. It is great to hear feedback from our customers :)
West Chester, PA
On time. Service was Professionally done. Solved bee problem.
Business Owner's Reply · 3 months ago (Aug 26)
Hi Jonathon, thanks for sharing your experience with us-and that the problem is solved. Please reach out if you need anything else!
Downingtown, PA
your technician, Kim, was very friendly and explained everything she was doing. It was a good experience. Thank You!!
Business Owner's Reply · 3 months ago (Aug 25)
Hi Kitty! Kim is a great part of our team here at MTPS-so glad it was a good experience-thanks for sharing!
West Chester, PA
Very thorough and professional! Was on time and answered all of my questions. I am grateful that I called Master's Touch Pest Control!
Business Owner's Reply · 3 months ago (Aug 25)
We appreciate the opportunity to provide services Sarah! We are here for you!
Berwyn, PA
6 days and counting. It took 4 days for the bees to stop flying around the area. So far so good.
Business Owner's Reply · 3 months ago (Aug 25)
Frances, great news! It is common to take 3-6 days for full control-don't forget to call us if you continue to see activity!
Coatesville, PA
Masters was very easy to deal with, very professional, knowledgeable & friendly. Highly recommend them.
Business Owner's Reply · 3 months ago (Aug 25)
Hi Matt-thank you so much for your recommendation! Please let us know if you need anything-we are here to help!
Coatesville, PA
Prompt response and good service. Tech was very professional.
Business Owner's Reply · 3 months ago (Aug 25)
Thanks for sharing Tom! We enjoy hearing from our customers and appreciate your choosing Masters Touch!
Thorndale, PA
Excellent service, the technician was professional and courtesy. We talked about all sorts of things and he also explain to me my ants and bees’ situation, which after one service I don’t have anymore. Highly recommend.
Business Owner's Reply · 3 months ago (Aug 17)
Thanks for your recommendation Shirley-a pest free home is our goal and it appears you are on your way!
Exton, PA
Prompt service, polite explanation, on time.
Business Owner's Reply · 3 months ago (Aug 17)
Jesse, thanks for sharing a few of the key areas that we met the mark on. We like to hear back so we can provide excellent service for our customers!
West Chester, PA
Kimberly did a thorough job and was pleasant. Masters Touch has great customer service and would highly recommend using them.
Business Owner's Reply · 3 months ago (Aug 17)
Hi Lauren, we are so glad to hear your experience was a pleasant one! We appreciate your kind words about Kimberly and customer service !
Coatesville, PA
Josh was awesome! He was so friend,y, super quick and took care of a wasp nest that had been driving me nuts. Thank you!
Business Owner's Reply · 3 months ago (Aug 17)
We appreciate your feedback Raina! Josh is a great part of our team here! Thank you for sharing!
West Chester, PA
I was pleased with your service. I'm a little unclear about the mouse traps and whether or not you ever collect them.
Business Owner's Reply · 4 months ago (Aug 7)
Hi Barbara! We are happy to hear you were pleased with your first service! We will be contacting you to schedule a follow up service for 2-3 weeks to monitor the progress. Feel free to contact us with any questions or concerns. Thank you!
Downingtown, PA
Steve was a vert pleasant young man.
He performed the service we requested.
The amount of wasps has diminished, but there are still a few strays out there.
Hoping after the next application they will be all gone.
Very happy with the prompt efficient service,.
Business Owner's Reply · 4 months ago (Aug 7)
We appreciate your feedback Jennifer! We are confident the problem will be resolved! Thank you for choosing Masters Touch for your pest control needs!
Coatesville, PA
Expert service delivered in a friendly way!
Business Owner's Reply · 4 months ago (Aug 7)
Thanks Rick! Masters Touch offers professional pest control with a personal touch! Glad we did not disappoint!
Coatesville, PA
Response time and answers to the queries were prompt and to our satisfaction. Job was done with respect to property and thoroughness. We will definitely recommend them to our friends.
Business Owner's Reply · 4 months ago (Aug 7)
Thanks for sharing Alka! Our customers are our #1 priority!
Coatesville, PA
My only concern was that he did not were a mask .
Business Owner's Reply · 4 months ago (Aug 7)
Thank you for sharing your concern Linda. Our technicians do have personal protective equipment with them at all times. I have made a note for all future services that a mask should be worn.
West Chester, PA
Great service.
Business Owner's Reply · 4 months ago (Jul 17)
Thanks for sharing Karen, it's great to hear from you!
West Chester, PA
The best service! Super company!!!
Business Owner's Reply · 4 months ago (Jul 17)
Thank you for the kind words Lois!
Bryn Mawr, PA
Great service they came when they said and went above and beyond.
Business Owner's Reply · 4 months ago (Jul 17)
We are so pleased to hear you were happy with the service Matt! Thank you for choosing Masters Touch!
Coatesville, PA
Technician introduced himself and was personable. He listened to my concerns and gave me options as to my service. So far, problem solved!!
Business Owner's Reply · 4 months ago (Jul 17)
It is great to hear from you Joyce! We like to offer services that best fit our customers needs. We look forward to helping you in the future!
West Chester, PA
Great customer service!
Business Owner's Reply · 4 months ago (Jul 17)
Thank you for choosing Masters Touch David!
Downingtown, PA
Great company that takes the time to listen to customers. Professional, courteous, and experienced service technicians.
Business Owner's Reply · 4 months ago (Jul 17)
We truly care about our customers! Your feedback is much appreciated Ashlee!
Coatesville, PA
Always Polite, knowledgeable and are careful to avoid applying products near our edibles!!!
Business Owner's Reply · 4 months ago (Jul 17)
We like to treat our customers property like we would our own. It feels great to know it is recognized!
West Chester, PA
You were very accommodating.
Steve was great with the scheduling. Josh was very friendly and professional. He did a very good job. Two days after he was here, I had “no new bugs”.
Thank you. Suzanne Vishneski 😀.
Business Owner's Reply · 4 months ago (Jul 17)
No new bugs is what we like to hear! Thank you for being a loyal customer of Masters Touch!
Coatesville, PA
Serviceman was prompt and wore protective coverings. Process and expectations for remediation.
Business Owner's Reply · 6 months ago (Jun 12)
We are so glad your expectations were met-thank you for choosing Masters Touch!
Coatesville, PA
Excellent service.
Business Owner's Reply · 6 months ago (Jun 12)
Thank you for sharing Terry!
Wayne, PA
Good operation. Steve is professional as first contact. Technician was also helpful in discussing a weather related issue with my treatment. Efficient, courteous. The opposite of the large franchise vendors. Five stars.
Business Owner's Reply · 6 months ago (Jun 12)
Thanks for sharing Joseph. We think our team is pretty good too!
Coatesville, PA
I saw a technician at a neighbors house with a similar problem that I had. I asked him if he would be able to look at my house as well and he treated it afterwards. Very friendly and knowledgeable.
Business Owner's Reply · 6 months ago (Jun 2)
We are glad we were able to help Sarah! Thank you for sharing your experience with Masters Touch!
West Chester, PA
Excellent and prompt service that always meets our needs satisfactorily! Thank you!
Business Owner's Reply · 6 months ago (Jun 2)
Your welcome Deb! So great to hear your feedback!
West Chester, PA
Service performed on time by a courteous technician. I am pleased with their service.
Business Owner's Reply · 4 months ago (Jul 17)
Thanks Pat, your comment means a lot to us. It is so nice of you to take the time to share your experience with Masters Touch!
West Chester, PA
I only put 4 stars because it was my first treatment. Ernesto was great. So far so good.Thank you.
Business Owner's Reply · 7 months ago (May 11)
Hi Elizabeth, It is great to hear from you and your recognition of Ernesto! He is a great part our team here at Masters Touch! We will be here for you if needed!
Kennett Square, PA
god job as usural.
Business Owner's Reply · 7 months ago (May 11)
Thanks so much for the 5 star rating and for being a long time customer with us Arnold!
West Chester, PA
Pleasant serviceman. No termites detected! Thanks Master’s Touch.
Business Owner's Reply · 7 months ago (May 11)
Thanks Diane! Glad the inspection went well!
Downingtown, PA
Always professional.
Business Owner's Reply · 7 months ago (May 11)
Professional pest control with a personal touch is our tag line and what we strive to provide our customers all day every day! Thanks Scott!