Masters Touch Pest Solutions

Masters Touch Pest Solutions

Masters Touch Pest Solutions

Pest Control

Downingtown, PA

4.8 · 182 reviews
4.8 · 182 reviews

About Masters Touch Pest Solutions

Location

Downingtown, PA

Services

Pest Control
Additional Services: Commercial Pest Control · Mosquito And Tick Control · Rodent Control · Termite Control · Wildlife Control

Business Hours

Mon-Fri 8 AM-5 PM Sat 8 AM-11AM

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

29

Business Qualifications

We are a Quality Pro certified company. Quality Pro is a voluntary program administered by the NPMA. Members must adhere to standards including hiring practices, business practices, warranties, advertising, and training.
Our service technicians are second to none. Combined with state of the art equipment, they have the knowledge and experience to handle any situation swiftly and effectively.
Our office staff is just that, OUR office staff. Trained and local to serve you in person, not a voicemail system or remote call center hundreds of miles away. They know what"s going on in your area because they live here too.
If all the above still doesn"t have you convinced we"re the company for you, check out our ratings in the Delaware Valley Consumer Checkbook or on Angie"s List where we earned the Super Service Award for 2011, 2012, 2013, 2014, 2015, and 2016 and also the 2012, 2013, and 2014 Readers Choice Award from the Daily Local News.

About This Business

As a family owned and operated business with over 25 years of experience, we were built on basic principles of treating people fairly and with respect, providing quality service and doing the right thing for the customer. Over the years Masters Touch built a strong reputation and customer following in southeastern Pennsylvania. So when Jeff Sameth purchased the company in 2008, Masters Touch already had a strong reputation and customer following in southeastern Pennsylvania.

182 Reviews for
Masters Touch Pest Solutions

What people say about Masters Touch Pest Solutions
Professional · 42
Thorough · 23
Excellent · 21
Great Service · 19
Knowledgeable · 19
· Show All
4.8 star average rating (182 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Coatesville, PA
Josh was awesome! He was so friend,y, super quick and took care of a wasp nest that had been driving me nuts. Thank you!
West Chester, PA
I was pleased with your service. I'm a little unclear about the mouse traps and whether or not you ever collect them.
Business Owner's Reply · 18 hours ago
Hi Barbara! We are happy to hear you were pleased with your first service! We will be contacting you to schedule a follow up service for 2-3 weeks to monitor the progress. Feel free to contact us with any questions or concerns. Thank you!
Downingtown, PA
Steve was a vert pleasant young man.
He performed the service we requested.
The amount of wasps has diminished, but there are still a few strays out there.
Hoping after the next application they will be all gone.
Very happy with the prompt efficient service,.
Business Owner's Reply · 18 hours ago
We appreciate your feedback Jennifer! We are confident the problem will be resolved! Thank you for choosing Masters Touch for your pest control needs!
Coatesville, PA
Expert service delivered in a friendly way!
Business Owner's Reply · 18 hours ago
Thanks Rick! Masters Touch offers professional pest control with a personal touch! Glad we did not disappoint!
Coatesville, PA
Response time and answers to the queries were prompt and to our satisfaction. Job was done with respect to property and thoroughness. We will definitely recommend them to our friends.
Business Owner's Reply · 16 hours ago
Thanks for sharing Alka! Our customers are our #1 priority!
Coatesville, PA
My only concern was that he did not were a mask .
Business Owner's Reply · 17 hours ago
Thank you for sharing your concern Linda. Our technicians do have personal protective equipment with them at all times. I have made a note for all future services that a mask should be worn.
West Chester, PA
Great service.
Business Owner's Reply · 22 days ago (Jul 17)
Thanks for sharing Karen, it's great to hear from you!
West Chester, PA
The best service! Super company!!!
Business Owner's Reply · 22 days ago (Jul 17)
Thank you for the kind words Lois!
Bryn Mawr, PA
Great service they came when they said and went above and beyond.
Business Owner's Reply · 22 days ago (Jul 17)
We are so pleased to hear you were happy with the service Matt! Thank you for choosing Masters Touch!
Coatesville, PA
Technician introduced himself and was personable. He listened to my concerns and gave me options as to my service. So far, problem solved!!
Business Owner's Reply · 22 days ago (Jul 17)
It is great to hear from you Joyce! We like to offer services that best fit our customers needs. We look forward to helping you in the future!
West Chester, PA
Great customer service!
Business Owner's Reply · 22 days ago (Jul 17)
Thank you for choosing Masters Touch David!
Downingtown, PA
Great company that takes the time to listen to customers. Professional, courteous, and experienced service technicians.
Business Owner's Reply · 22 days ago (Jul 17)
We truly care about our customers! Your feedback is much appreciated Ashlee!
Coatesville, PA
Always Polite, knowledgeable and are careful to avoid applying products near our edibles!!!
Business Owner's Reply · 22 days ago (Jul 17)
We like to treat our customers property like we would our own. It feels great to know it is recognized!
West Chester, PA
You were very accommodating.
Steve was great with the scheduling. Josh was very friendly and professional. He did a very good job. Two days after he was here, I had “no new bugs”.
Thank you. Suzanne Vishneski 😀.
Business Owner's Reply · 22 days ago (Jul 17)
No new bugs is what we like to hear! Thank you for being a loyal customer of Masters Touch!
Coatesville, PA
Serviceman was prompt and wore protective coverings. Process and expectations for remediation.
Business Owner's Reply · 2 months ago (Jun 12)
We are so glad your expectations were met-thank you for choosing Masters Touch!
Coatesville, PA
Excellent service.
Business Owner's Reply · 2 months ago (Jun 12)
Thank you for sharing Terry!
Wayne, PA
Good operation. Steve is professional as first contact. Technician was also helpful in discussing a weather related issue with my treatment. Efficient, courteous. The opposite of the large franchise vendors. Five stars.
Business Owner's Reply · 2 months ago (Jun 12)
Thanks for sharing Joseph. We think our team is pretty good too!
Coatesville, PA
I saw a technician at a neighbors house with a similar problem that I had. I asked him if he would be able to look at my house as well and he treated it afterwards. Very friendly and knowledgeable.
Business Owner's Reply · 2 months ago (Jun 2)
We are glad we were able to help Sarah! Thank you for sharing your experience with Masters Touch!
West Chester, PA
Excellent and prompt service that always meets our needs satisfactorily! Thank you!
Business Owner's Reply · 2 months ago (Jun 2)
Your welcome Deb! So great to hear your feedback!
West Chester, PA
Service performed on time by a courteous technician. I am pleased with their service.
Business Owner's Reply · 22 days ago (Jul 17)
Thanks Pat, your comment means a lot to us. It is so nice of you to take the time to share your experience with Masters Touch!
West Chester, PA
I only put 4 stars because it was my first treatment. Ernesto was great. So far so good.Thank you.
Business Owner's Reply · 3 months ago (May 11)
Hi Elizabeth, It is great to hear from you and your recognition of Ernesto! He is a great part our team here at Masters Touch! We will be here for you if needed!
Kennett Square, PA
god job as usural.
Business Owner's Reply · 3 months ago (May 11)
Thanks so much for the 5 star rating and for being a long time customer with us Arnold!
West Chester, PA
Pleasant serviceman. No termites detected! Thanks Master’s Touch.
Business Owner's Reply · 3 months ago (May 11)
Thanks Diane! Glad the inspection went well!
Downingtown, PA
Always professional.
Business Owner's Reply · 3 months ago (May 11)
Professional pest control with a personal touch is our tag line and what we strive to provide our customers all day every day! Thanks Scott!
Chester Springs, PA
Great service from our initial contact to scheduling & work performance! It is refreshing to find a business where the phone is promptly answered by a person who is knowledgeable, helpful, cordial & efficient! Our service was done promptly, thoroughly, & exactly as promised. Highly recommend Master Touch!!!
Business Owner's Reply · 3 months ago (Apr 27)
Hi Becky! Thank you for your kind words! We appreciate you taking the time to share your thoughts about your experience with the Masters Touch Team!
Villanova, PA
We are long time Master’s Touch customers. They continue to be the go to professional and prompt pest experts we rely on for great pest control solutions!
Business Owner's Reply · 3 months ago (Apr 27)
Thank you for choosing Masters Touch for your pest control needs and for your business over the years! We love what we do and taking great care of our customers!
Downingtown, PA
no ants or bugs good job.
Business Owner's Reply · 3 months ago (Apr 27)
Good to hear Thomas! Thank you for sharing!
Downingtown, PA
I am very pleased with your service. Your reps were so pleasant and informative. Thank you!!
Business Owner's Reply · 4 months ago (Apr 23)
Thank you for choosing Masters Touch for your pest concerns. We are glad to hear that you were pleased with our service. Please let us know if we can help again in the future!
Glenmoore, PA
Yes, I am pleased.
Business Owner's Reply · 3 months ago (Apr 27)
Thanks for your feedback Sandra!
Malvern, PA
Unhappy. Technician was scheduled to arrive no earlier than 3 pm. Without permission, tech arrived way early, resulting in a huge household disruption and my having to drive a long way home in order to accommodate him. Pissed!
Business Owner's Reply · 5 months ago (Mar 24)
Good afternoon, thank you for letting us know of this situation. We do apologize for any confusion.
We would like to have a representative contact you directly to discuss this matter.
Melanie D.

Coatesville, PA
Confidence is always part of service.
Business Owner's Reply · 3 months ago (Apr 27)
Thanks for putting your confidence in the Masters Touch Team!
Coatesville, PA
Quick efficient service, used to take away hornet nest and now using for updating seasonally.
Business Owner's Reply · 3 months ago (May 11)
Our seasonal and quarterly services are the best way to protect your home year round from pests. So glad you choose one to fit your needs!
West Chester, PA
Excellent in all respects. We’re happy we found you. Thanks again.
Business Owner's Reply · 5 months ago (Mar 9)
Thank you for the 5 star review Jane! We are very happy you chose Masters Touch for your pest control needs. We are here for you!
Chadds Ford, PA
I'm very happy with your service. The bulk of my "happiness" is due to Ernesto, the tech who performs the service for me. I was with your company for many years until 2 years ago when I switched. And I switched because I wasn' t happy with the service I got from the various techs you sent to my home. So a lot depends on the tech. Continue to send Ernesto to my home and I will continue to be "happy".
Business Owner's Reply · 6 months ago (Feb 4)
We love when a customer shares their experience with one of our team! Thank you for recognizing Ernesto and his efforts at your home. We appreciate your return business as well!
Exton, PA
Great Service- called for pest inspection and the following day it was done. Thanks for making my life easy.
Business Owner's Reply · 8 months ago (Dec 5)
Glad we were able to help! Thanks for sharing!
West Chester, PA
I am very happy with the service I received from Masters Touch and have referred them to my friends who used them.
Business Owner's Reply · 8 months ago (Dec 4)
James, We are glad to hear you receive service that you recommend to your friends. Masters Touch appreciates your business!
Coatesville, PA
Masters Touch was very thorough, informative and complete.
Business Owner's Reply · 8 months ago (Dec 4)
Thank you for sharing your thoughts about the service you received Kevin. We appreciate hearing from our customers!
West Grove, PA
The technician was very thorough and competent. Great service!
Business Owner's Reply · 9 months ago (Nov 26)
Thank you for sharing your experience with Masters Touch! Happy Holidays to you and your family!
Exton, PA
Very pleased with service, communication, follow up, professionalism, and thoroughness. We have had no problems since using Masters Touch.
Business Owner's Reply · 9 months ago (Nov 14)
We are happy to hear you have been pleased with our service, from office to field staff. Your review means a lot to us. Thank you for taking the time to share your thoughts :)
West Chester, PA
We are very satisfied with Master Touch Pest Solutions.
Business Owner's Reply · 9 months ago (Nov 14)
Thanks Debbie! We want all our customers to know that we stand behind our 100% Satisfaction Guarantee-we will do what it takes to make it right!