MCCALL SERVICE - JACKSONVILLE EAST

Pleased with your service.

Amazing service. From scheduling department, to actual pest control technician and inspector. Would 100% recommend and will use again.

Pleased with services. - Jim Barker.

Outstanding Service!!!

Excellent service and timely!
Thank you!

After just two applications, my lawn looks considerably so much better. Wish I’d called McCall’s when I purchased the house. Very happy customer!

Great service by Mr. Morgan Fowler. Professional, knowledgeable and friendly.

The service man , unrelated to pests, alerted us to a previously unknown plumbing leak under the kitchen; it’s since been fixed, but we appreciate his letting us know about something that we would otherwise not have known about.

Bill was wonderful! He was personable and did a great job at explaining exactly what he was doing and why. Thank you!

Great professional service performed by Adam!

Mr and Mrs Hall.

Actually no, just a violation from HOA. Treated areas have not improved not impressed with your service.

Your representative who checked the house was great.

my grass is green.

Excellent.

Very good service.

The technician has done the testing for my home for a few years. He was good about discussion of the trap results with me. He did a great job.

Pest service is good, but my lawn is still full of weeds.

The two technicians that come to my home yesterday (2479 Winchester Ln St. Augustine, 32092), were complete professionals. They explained their methods, reasoning, and plans to eradicate all the ants and roaches that they were called about. They were friendly, polite, and courteous. Your staff is the reason why Mccall's is the only brand I will call for any services my house needs.

Prompt and efficient.

The Inspector came on time. I like that he used covers for his shoes while inside and conducted his job as quickly and unobtrusive as he possibly could. He was professional and courteous.

I have two (2) concerns:

Perhaps there is some miscommunication regarding my request to be called when the technician is leaving his previous job and advise that he is in route. I requested this courtesy when initially contracting with you, and also on the subsequent service calls. My request continues to not be honored. My reason for requesting - you change technicians and the replacements are unaware of areas of concern I have about my yard fertilization.
....So I have to start all over again.

Secondly, I was offered by a field supervisor a special fertilizer treatment for an area of my yard that was not developing properly. I asked if it would improve the growth and he assured me it would. While the cost per bag was quite expensive ( $60.00 per ), I agreed based on the super's strong recommendation of it's success record...... Bottomline, IT DID NOTHING to improve the growth of grass whatsoever over a two month period.

When I called to express my displeasure. I was offered three (3) shrub treatments as a 'credit' for the $180.00 I had paid. While I would much rather have received a credit, I graciously agreed to the treatments. SINCE then, I have asked every technician if he was going to also spray my bushes (as per the credit agreement), and he indicates he has no order to do such treatment. But he will forward my request to the office.... Never happens. I am TIRED of asking for those 'credit' treatments and being totally ignored.

With that said, I would like a credit of that $180.00 applied to my account towards future Lawn applications. And, I would appreciate a call from a manager to confirm that this issue will be handled per my request. My cell is 904-403-0440 and home is 904-398-5566. I await their call... Respectfully, Rande LeFevre - Acct # 77001179.

I am very happy with the service from the tech This was the best service I was given in a long time He went up in the attic to check it out he check the out side stations and place what ever was needed in the stations I had been asking the other tech to replace some of the broken tops but they did not It only took a sub to come in and do a great job You need to keep him down in this area Excellent job keep him here.

Technician sprayed my lawn at 8:15 in the morning we got 3" of rain at 4 o'clock in the afternoon I find it hard to believe the treatment was effective have yet to hear back from anyone that was 3 days ago.

Your technician Scott arrived promptly after letting me know via phone call that he was on his way
He immediately verified the location of my bait stations and started the inspection
He explained the process and noted that there had been some activity on one station and that there would be a follow up inspection on it in 90 days
I then left the premises
Upon my return my property was left in normal condition and an electronic report of the inspection was sent to me
I hope that Scott will be there for future inspections.

Super responsive!

very good service!

I’m a First time customer and I appreciate McCall’s great customer service!!!

Very courteous and nice support team..

Very efficient and informative technician.. excellent review.. Highly recommend..

I’m satisfied.

Always great customer service.

I am very happy with your servce. The service people are friendly are efficient.

Bill was great and a true professional.

Your people are always so nice and professional and do a great job. Thanks so much.

Great service! Gave advice and help on a plumbing problem, also. Couldn’t be happier with this service- professional and thorough!

Service was amazing. Felt like I was part of the family. Will use them indefinitely.

Good and reliable service.

As this is very first time I am using pest control services, and I feel it is very early to comment and to leave a review on service. However, Mr. Morgan and Mr. Robert are very professional, they explained everything in detail, did inspection inside and outside. Very helpful.

Bill was very polite and helpful with putting out granules in the attic to kill some ants and with taking care of our annual termite check.

Very professional and knowledgeable!