Modern Pest Services

Modern Pest Services

Modern Pest Services

Pest Control

Boston, MA

4.7 · 248 reviews
4.7 · 248 reviews


3 Photos

  • Modern Pest Services - Pest Control in Boston, MA - Gallery Photo 1
  • Modern Pest Services - Pest Control in Boston, MA - Gallery Photo 2
  • Modern Pest Services - Pest Control in Boston, MA - Gallery Photo 3

About Modern Pest Services

Location

Boston, MA

Services

Pest Control
Additional Services: Ant Control · Attic Cleaning & Restoration · Bed Bug Control · Bird Control · Carpenter Ant Control · Commercial Pest Control · Ice Dam Removal · Mosquito Control · Rodent Control · Tap Insulation · Termite Control · Tick Control · Wildlife Control

Products

Sentricon
TAP Insulation

Business Hours

Contact Center: Mon-Fri: 7am- 7pm; Sat 9am - 2pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

73

Business Qualifications

QualityPro with National Pest Management Association
Entomological Society of America
National Environmental Health Association
National Pest Management Association
New England Pest Management Association
The Professional Pest Management Alliance

About This Business

Modern Pest Services is a third generation family-owned and operated pest control company. Established in 1945, it has been a leader in the industry from its beginning.

Modern employs integrated pest management (IPM) practices in all operating activities and offers commercial and residential pest control services. This includes traditional and thermal bed bug treatments, various wildlife services and year-round protection for your home and business from as many as 60 pests.

248 Reviews for
Modern Pest Services

What people say about Modern Pest Services
Professional · 58
Thorough · 38
Knowledgeable · 27
Excellent · 24
Friendly · 22
· Show All
4.7 star average rating (248 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Roxbury, MA
Good since we had communication issues at the start up of the service contract. Things appear to have resolved and the Techs are doing a good job.
Waban, MA
Very professional and responsible! I think they are great and have used them for years!
Business Owner's Reply · 24 days ago (Aug 31)
Hi Carol! Thanks for the great review! We appreciate you being a part of Modern over the years. We're here if you need us. Enjoy your Labor Day weekend!
Rockport, MA
I am happy. We have not seen any ants. But a little concerned about the application. The tech never went into the basement or attic. I was under the impression that this was an extermination process. What am I paying for?
Newton Highlands, MA
Great, friendly, expert service
by Jonathan!
Business Owner's Reply · 3 months ago (Jul 9)
Hi Megan! Thanks for the great review. We're glad to hear you had a good experience with Jonathan. Have a great week!
Weston, MA
We couldn’t have anybody better than Jonathan. He is the best and most professional agent we have experience in your company. We recommend Modern and always suggest to friends that ask for him, because he is intelligent, patient, really works all nooks and corners and explain us along the way all he does. He is the best.
Business Owner's Reply · 3 months ago (Jun 28)
Hi Dora! We're happy to hear you've had such a good experience with Modern and with Jonathan. Thanks for the great review!
Lexington, MA
Fast, friendly and responsive.
Business Owner's Reply · 3 months ago (Jun 20)
Hi Steve! Thanks for the 5-star review. Have a great day!
West Newton, MA
Excellent professional service....
Business Owner's Reply · 5 months ago (May 7)
Hi Cynthia! Thanks for the great review. We're pleased you're happy with your service. Have a great week!
Springfield, MA
He arrived on schedule, was informative and correctly identified the pest which I was misinformed by a different pest service. Explained what needed to be done clearly. Very professional.
Business Owner's Reply · 5 months ago (May 2)
Hi Allan! Thank you for the 5-star review. We're glad you had such a good experience with your Service Professional. Enjoy the rest of the day!
Saugus, MA
Tons of ants came out of everywhere after treatment for a couple of days. Now, none! Fingers crossed 🤞.
Business Owner's Reply · 7 months ago (Feb 28)
Hi Marco. Thanks for the great review. We're confident our Modern Solution will eliminate your ant problem. We are certainly here 24 hours a day should you need anything. Enjoy the warm weather!
Boston, MA
The Boston Planning and Development Agency has worked with Modern Pest Services over the past several years and has been pleased with their work in particularly challenging waterfront locations. I would highly recommend them to anyone looking to control and eradicate vermin problems.
Woburn, MA
Tom was very thorough and friendly. He did a great job.
Woburn, MA
Nicholas has serviced my house numerous times. He does an excellent job - we have not witnessed signs of carpenter ants in years - I'm quite happy!
Business Owner's Reply · 9 months ago (Dec 18)
Paul, We love hearing feedback like this from our customers. Glad that our services have provided a long term solution! Have a great day.
Norwood, MA
I could not be more pleased with the service that Jonathan provided. His manners are exceptional, his knowledge and professionalism is outstanding. I don't usually participate in these surveys, but felt he deserved this. I'm very happy that my home is pest free, and that Jonathan was very respectful to me and my property.
Business Owner's Reply · 9 months ago (Dec 18)
Hi Paula, Thanks for the warm comments regarding Jonathan. I certainly will make sure I share with our sales and support team. Have a great day!
Charlestown, MA
Jonathan has a passion for pests, he found several locations in the basement where rats were getting in and took pride in stopping them next time.
Business Owner's Reply · 9 months ago (Dec 18)
Hi Matt, I think you nailed it.. Jonathan does have "passion" for pests and for great customer service. I certainly will pass along your comments with the team. Have a great day!
Woburn, MA
great service per usual... Always on time and friendly.
Business Owner's Reply · 9 months ago (Dec 15)
Hi Adam,

We love when we provide outstanding service to our customers time and time again! Have a great weekend :)
Gloucester, MA
Working very well. Wish I didn't have to use 50 characters to submit this.
Business Owner's Reply · 10 months ago (Dec 12)
Hello,

Thanks for the review and the review regarding out review tool. We are working on some enhancements to our system that hopefully will make submitting a review quick and simple. Have a great day!
Millis, MA
On time service, very thorough check for insects, pests.
Very convenient service with reminders and easy way to reschedule.
Business Owner's Reply · 10 months ago (Dec 11)
Hello Yelena,

Thanks for the wonderful feedback regarding our service communications and performance. We love when our entire service process performs at our customer expectations! I will make sure to share with both our sales and service team. Have a great day!
Belmont, MA
On time, efficient, and so effective. I highly recommend Modern Pest Service. They completely eliminated a massive infestation of carpenter ants and it was no easy task. Great!
Business Owner's Reply · 10 months ago (Dec 8)
Hi Billy, We love when we perform above our customer expectations and pride ourselves on providing the best service in the business! Have a great weekend.
Beverly, MA
As a landlord I was notified of mice in an apartment. I contacted Modern Pest in the afternoon and the next day they were out to start to deal with our problem. Service response was excellent and I have my fingers crossed that they got the problem resolved .
Business Owner's Reply · 10 months ago (Dec 4)
Thanks for the warm comments. We know when working with owners and tenants providing quick and effective service is extremely important. Have a great day!
Newton Highlands, MA
The person who provided the service was excellent. He did a good job.
Business Owner's Reply · 10 months ago (Dec 4)
Hi Judith, Thanks for letting I know. I certainly will pass along your comments to our service team!
Methuen, MA
I had a fly infestation in my home and Modern Pest responded to my call quickly. They came out the very next day and the problem was resolved quickly. Thank you!!
Business Owner's Reply · 10 months ago (Dec 4)
Hi Glenda, We pride ourselves on being able to provide quick and effective service. Thanks for your warm comments. Have a great day!
Norton, MA
Rich has been helping service my home for about 8 months now. He is extremely personable & professional! Rich takes the time to explain not only what he's found, but also his action plan. Thank you Rich for all you've done for us in Norton, MA!
Business Owner's Reply · 10 months ago (Dec 1)
Hi Jessica, Thanks so much for the warm comments and the fantastic review of the service that Rich provides. I will make sure to share with the team!
Weston, MA
Great service. Good reliability. Jonathan is a great asset for MPS.
Business Owner's Reply · 10 months ago (Dec 1)
Hi Dora, Thanks so much for the kind words regarding Jonathan. I will make sure to share with him and our management team. Have a great day!
Stow, MA
Tom is the best! Most kind and most professional. Very thorough!
Newton Center, MA
Friendly and knowledgeable technicians who seem very eager to please the customer.
Acton, MA
Great service. Next day as is part of our agreement but, never an issue!
Lexington, MA
Great! Thanks Nick!
Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.
Lynnfield, MA
Wonderful! Nick is very responsive & shows us what he did afterwards.
Haverhill, MA
Would have been nice to know when you were coming so someone could have been home. Only got the outside done because nobody was home.
Business Owner's Reply · 10 months ago (Nov 17)
Hello Jennifer. We thank you for the feedback and hope our new communication plan will work much better for you going forward. Please be sure to let us know if you need anything else! Thanks!
East Bridgewater, MA
Kelvin was very professional and friendly.
He did a thorough inspection and advised me well.
I would recommend him to anyone.
Everett, MA
Tom the tech was on time better yet before the time that was scheduled. He explained everything that he was about to do.
Topsfield, MA
Professional and very thorough.
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.
Somerville, MA
On time, efficient, professional.

Thank you, Tech's.
Bedford, MA
Technician was great. However, I had asked the initial contact person to send someone with a ladder, since the ant infestation was discovered when repairing a second-floor window. I specifically mentioned that it would have to be done from a ladder. The technician did the best he could, but I am concerned that the job was not done properly from inside the house.
Business Owner's Reply · 10 months ago (Nov 29)
Hello, Peter. We appreciate you taking the time to leave us a review and we are sorry to hear you were not satisfied with the service. We hope that our subsequent conversations with you left you feeling more satisfied with the experience. We will always be just a phone call away. Thanks!
Dedham, MA
He was excellent — as usual. Thorough, cordial, happy to answer my questions. He is outstanding.
Tyngsboro, MA
Josh showed up on time and was very professional and the visit was informative.
Business Owner's Reply · 10 months ago (Dec 4)
Hello, We are glad that Josh provided answers to your questions. Have a great day!
Melrose, MA
Service professionals were outstanding, knowledgeable and helpful. Thanks.
Wellesley Hills, MA
Jonathan is the best! He is always on time, very focused and helpful.
Marlborough, MA
Brian is great, very professional. Comes at a regular interval, sends reports every month and also let's us know at a visit if there are any issues.
Chestnut Hill, MA
Jonathan did just what we wanted in a short amount of time. It should be mentioned that he was supposed to arrive between 10 and 12, but was delayed until after 1. We were notified and it was okay this time, but may not be next time. Please schedule more realistically.