Modern Pest Services

Modern Pest Services

Modern Pest Services

Pest Control

Boston, MA

4.7 · 240 reviews
4.7 · 240 reviews

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About Modern Pest Services


Boston, MA


Pest Control
Additional Services: Ant Control · Attic Cleaning & Restoration · Bed Bug Control · Bird Control · Carpenter Ant Control · Commercial Pest Control · Ice Dam Removal · Mosquito Control · Rodent Control · Tap Insulation · Termite Control · Tick Control · Wildlife Control


TAP Insulation

Business Hours

Contact Center: Mon-Fri: 7am- 7pm; Sat 9am - 2pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business


Business Qualifications

QualityPro with National Pest Management Association
Entomological Society of America
National Environmental Health Association
National Pest Management Association
New England Pest Management Association
The Professional Pest Management Alliance

About This Business

Modern Pest Services is a third generation family-owned and operated pest control company. Established in 1945, it has been a leader in the industry from its beginning.

Modern employs integrated pest management (IPM) practices in all operating activities and offers commercial and residential pest control services. This includes traditional and thermal bed bug treatments, various wildlife services and year-round protection for your home and business from as many as 60 pests.

240 Reviews for
Modern Pest Services

What people say about Modern Pest Services
Professional · 54
Thorough · 38
Knowledgeable · 27
Excellent · 23
Friendly · 20
· Show All
4.7 star average rating (240 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Saugus, MA
Tons of ants came out of everywhere after treatment for a couple of days. Now, none! Fingers crossed 🤞.
Business Owner's Reply · 21 days ago (Feb 28)
Hi Marco. Thanks for the great review. We're confident our Modern Solution will eliminate your ant problem. We are certainly here 24 hours a day should you need anything. Enjoy the warm weather!
Boston, MA
The Boston Planning and Development Agency has worked with Modern Pest Services over the past several years and has been pleased with their work in particularly challenging waterfront locations. I would highly recommend them to anyone looking to control and eradicate vermin problems.
Woburn, MA
Tom was very thorough and friendly. He did a great job.
Woburn, MA
Nicholas has serviced my house numerous times. He does an excellent job - we have not witnessed signs of carpenter ants in years - I'm quite happy!
Business Owner's Reply · 3 months ago (Dec 18)
Paul, We love hearing feedback like this from our customers. Glad that our services have provided a long term solution! Have a great day.
Norwood, MA
I could not be more pleased with the service that Jonathan provided. His manners are exceptional, his knowledge and professionalism is outstanding. I don't usually participate in these surveys, but felt he deserved this. I'm very happy that my home is pest free, and that Jonathan was very respectful to me and my property.
Business Owner's Reply · 3 months ago (Dec 18)
Hi Paula, Thanks for the warm comments regarding Jonathan. I certainly will make sure I share with our sales and support team. Have a great day!
Charlestown, MA
Jonathan has a passion for pests, he found several locations in the basement where rats were getting in and took pride in stopping them next time.
Business Owner's Reply · 3 months ago (Dec 18)
Hi Matt, I think you nailed it.. Jonathan does have "passion" for pests and for great customer service. I certainly will pass along your comments with the team. Have a great day!
Woburn, MA
great service per usual... Always on time and friendly.
Business Owner's Reply · 3 months ago (Dec 15)
Hi Adam,

We love when we provide outstanding service to our customers time and time again! Have a great weekend :)
Gloucester, MA
Working very well. Wish I didn't have to use 50 characters to submit this.
Business Owner's Reply · 3 months ago (Dec 12)

Thanks for the review and the review regarding out review tool. We are working on some enhancements to our system that hopefully will make submitting a review quick and simple. Have a great day!
Millis, MA
On time service, very thorough check for insects, pests.
Very convenient service with reminders and easy way to reschedule.
Business Owner's Reply · 3 months ago (Dec 11)
Hello Yelena,

Thanks for the wonderful feedback regarding our service communications and performance. We love when our entire service process performs at our customer expectations! I will make sure to share with both our sales and service team. Have a great day!
Belmont, MA
On time, efficient, and so effective. I highly recommend Modern Pest Service. They completely eliminated a massive infestation of carpenter ants and it was no easy task. Great!
Business Owner's Reply · 3 months ago (Dec 8)
Hi Billy, We love when we perform above our customer expectations and pride ourselves on providing the best service in the business! Have a great weekend.
Beverly, MA
As a landlord I was notified of mice in an apartment. I contacted Modern Pest in the afternoon and the next day they were out to start to deal with our problem. Service response was excellent and I have my fingers crossed that they got the problem resolved .
Business Owner's Reply · 4 months ago (Dec 4)
Thanks for the warm comments. We know when working with owners and tenants providing quick and effective service is extremely important. Have a great day!
Newton Highlands, MA
The person who provided the service was excellent. He did a good job.
Business Owner's Reply · 4 months ago (Dec 4)
Hi Judith, Thanks for letting I know. I certainly will pass along your comments to our service team!
Methuen, MA
I had a fly infestation in my home and Modern Pest responded to my call quickly. They came out the very next day and the problem was resolved quickly. Thank you!!
Business Owner's Reply · 4 months ago (Dec 4)
Hi Glenda, We pride ourselves on being able to provide quick and effective service. Thanks for your warm comments. Have a great day!
Norton, MA
Rich has been helping service my home for about 8 months now. He is extremely personable & professional! Rich takes the time to explain not only what he's found, but also his action plan. Thank you Rich for all you've done for us in Norton, MA!
Business Owner's Reply · 4 months ago (Dec 1)
Hi Jessica, Thanks so much for the warm comments and the fantastic review of the service that Rich provides. I will make sure to share with the team!
Weston, MA
Great service. Good reliability. Jonathan is a great asset for MPS.
Business Owner's Reply · 4 months ago (Dec 1)
Hi Dora, Thanks so much for the kind words regarding Jonathan. I will make sure to share with him and our management team. Have a great day!
Stow, MA
Tom is the best! Most kind and most professional. Very thorough!
Newton Center, MA
Friendly and knowledgeable technicians who seem very eager to please the customer.
Acton, MA
Great service. Next day as is part of our agreement but, never an issue!
Lexington, MA
Great! Thanks Nick!
Lynnfield, MA
Wonderful! Nick is very responsive & shows us what he did afterwards.
Haverhill, MA
Would have been nice to know when you were coming so someone could have been home. Only got the outside done because nobody was home.
Business Owner's Reply · 4 months ago (Nov 17)
Hello Jennifer. We thank you for the feedback and hope our new communication plan will work much better for you going forward. Please be sure to let us know if you need anything else! Thanks!
East Bridgewater, MA
Kelvin was very professional and friendly.
He did a thorough inspection and advised me well.
I would recommend him to anyone.
Everett, MA
Tom the tech was on time better yet before the time that was scheduled. He explained everything that he was about to do.
Topsfield, MA
Professional and very thorough.
Somerville, MA
On time, efficient, professional.

Thank you, Tech's.
Bedford, MA
Technician was great. However, I had asked the initial contact person to send someone with a ladder, since the ant infestation was discovered when repairing a second-floor window. I specifically mentioned that it would have to be done from a ladder. The technician did the best he could, but I am concerned that the job was not done properly from inside the house.
Business Owner's Reply · 4 months ago (Nov 29)
Hello, Peter. We appreciate you taking the time to leave us a review and we are sorry to hear you were not satisfied with the service. We hope that our subsequent conversations with you left you feeling more satisfied with the experience. We will always be just a phone call away. Thanks!
Dedham, MA
He was excellent — as usual. Thorough, cordial, happy to answer my questions. He is outstanding.
Tyngsboro, MA
Josh showed up on time and was very professional and the visit was informative.
Business Owner's Reply · 4 months ago (Dec 4)
Hello, We are glad that Josh provided answers to your questions. Have a great day!
Melrose, MA
Service professionals were outstanding, knowledgeable and helpful. Thanks.
Wellesley Hills, MA
Jonathan is the best! He is always on time, very focused and helpful.
Marlborough, MA
Brian is great, very professional. Comes at a regular interval, sends reports every month and also let's us know at a visit if there are any issues.
Chestnut Hill, MA
Jonathan did just what we wanted in a short amount of time. It should be mentioned that he was supposed to arrive between 10 and 12, but was delayed until after 1. We were notified and it was okay this time, but may not be next time. Please schedule more realistically.
Newton Center, MA
Jonathan is an incredible service tech. Whatever pest-control company employs him will keep our business.
For now, that's Modern Pest, and we will continue to recommend your services to friends and neighbors.
Kingston, MA
Rich is very thorough and personable! We feel as if he cares about our home situation and listens and responds accordingly.
West Roxbury, MA
Kelvin was great and really did a thorough job inspecting our basement and house! we were super happy with the job he did! Thank you!
Waban, MA
Kelvin was great. He explained everything he was going to do, answered my questions and worked efficiently. It was a very good experience overall.

I rated the homecare experience a five but it will ultimately depend on whether it takes care of the problem.
Tyngsboro, MA
I know i can count on modern pest to be professional, timely, trustworthy, effective -- on demand or via regular service intervals.
Newton Center, MA
The technicians are always polite and thorough. Always let me know when they are coming which is very helpful.
Winchester, MA
fast and efficient, thanks for getting rid of my pests!
Newton Highlands, MA
Best service as usual from Jonathan. Explains things very well.