Modern Pest Services

Modern Pest Services

Modern Pest Services

Pest Control

Manchester, NH

4.7 · 405 reviews
4.7 · 405 reviews


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About Modern Pest Services

Location

Manchester, NH

Services

Pest Control
Additional Services: Ant Control · Attic Cleaning & Restoration · Bed Bug Control · Bird Control · Carpenter Ant Control · Commercial Pest Control · Ice Dam Removal · Mosquito Control · Rodent Control · Tap Insulation · Termite Control · Tick Control · Wildlife Control

Products

Sentricon
TAP Insulation

Business Hours

Contact Center: Mon-Fri: 7am- 7pm; Sat 9am - 2pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

73

Business Qualifications

QualityPro with National Pest Management Association
Entomological Society of America
National Environmental Health Association
National Pest Management Association
New England Pest Management Association
The Professional Pest Management Alliance

About This Business

Modern Pest Services is a third generation family-owned and operated pest control company. Established in 1945, it has been a leader in the industry from its beginning.

Modern employs integrated pest management (IPM) practices in all operating activities and offers commercial and residential pest control services. This includes traditional and thermal bed bug treatments, various wildlife services and year-round protection for your home and business from as many as 60 pests.

405 Reviews for
Modern Pest Services

What people say about Modern Pest Services
Professional · 98
Friendly · 63
Knowledgeable · 58
Thorough · 40
Excellent · 32
· Show All
4.7 star average rating (405 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
New Boston, NH
Happy with product but had difficulty with starting service last spring. Once straightened out we paid for a full month of service that started around May 25th. A lot of money for 6 days of service.
Business Owner's Reply · 7 days ago (Oct 16)
Hi Bob! Thanks for the great review! Sorry to hear you had issues starting your Vector treatment. If you have any questions about it, please feel free to call us at 1-800-323-7378. Have a great week!
North Conway, NH
Adam has been coming to our house for a number of years now. He is always professional and friendly. Because of him our home stays mouse and pest free.
Business Owner's Reply · 19 days ago (Oct 5)
Hi Bob! Thanks for letting us know that Adam is doing a great job. I have passed it along to his managers. We appreciate the 5-star review as well! Enjoy your weekend!
Georges Mills, NH
I called to sign up for services at a home. A good friend of mine referred me. I went online and saw the $50 referral bonus for new customers. I spoke with Katelyn. She was excellent, but put me on hold 4 times to talk with managers. She said they could not find my friend's name so I could not have the discount. I told her that seemed odd; especially for a new yearly customer. Ultimately I spoke with the manager, Kristina, and she said there was nothing she could do. I asked her if she understood that this is bad business turning away a new customer and potential happy client for a frustrated consumer and someone that would never say anything good about them. The call took 45 minutes...Move Katelyn up to manager- she gets it. I am now going to call the competition.
Business Owner's Reply · 18 days ago (Oct 5)
Dean I would need a llittle more information in order to look into what happened here. I apologize for the confusion and the way this has been handled thus far.

Could you provide me your locaiton address please and the best contact number to reach you.

Thank you,

Selena Bira
Communication Center Manager
Conway, NH
Very happy with Adam, he does a great and through job each time at my house.
Business Owner's Reply · 19 days ago (Oct 4)
Hi Paul! We're happy to hear that Scott is doing a good job, and we appreciate the great review. Have a nice weekend!
Eaton Center, NH
Great Service each time. Appreciate the 'heads-up' phone call reminder. Adam is a fine man, a pleasure to work with and a champ in all respects.
Thanks,
Nick.
Business Owner's Reply · A month ago (Sep 25)
Hi Nick! Thanks for the amazing review! We have let Adam know that you appreciate his service. Have a great afternoon!
Derry, NH
Happy so far.
Business Owner's Reply · 2 months ago (Sep 7)
Hi Nathan! Thanks for the great review. We hope you remain satisfied with your Modern Pest service. Have a nice weekend!
Belmont, NH
Modern pest has provided service to my main home as well as a lakefront house. From spiders to hornets to mice, they do a great job keeping my homes pest free!
Business Owner's Reply · 2 months ago (Sep 5)
Hi Denise! It's great to hear that we're helping to reduce pests in both of your homes. Thanks for the great review!
Derry, NH
Very good at time of service, very professional. Still waiting to hear about follow up, was not able to complete due to rain.
Business Owner's Reply · 2 months ago (Aug 13)
Hi Mark! We're happy to hear your service went well. Your follow-up is scheduled for 8/15. Please let is know if there's anything else we can do. Thanks!
Laconia, NH
Fabulous service and accountability!! Always on time and on schedule! Great well organized company!!!
Business Owner's Reply · 3 months ago (Aug 7)
Hi Michele! Thanks for the amazing
review! We love hearing feedback, and we appreciate you taking the time to let us know how we're doing. Enjoy the rest of your week!
Deerfield, NH
Very honest assessment of my wildlife issue and available options!
Business Owner's Reply · 3 months ago (Jul 19)
Hi Craig! Thanks for the 5-star review. Our Wildlife team is happy to help with any issues you have. Have a great weekend!
Glen, NH
Your serviceman is an excellent professional who went above and beyond expected by thoroughly examining our master bedroom and living room furniture for bugs.
Business Owner's Reply · 4 months ago (Jul 9)
Hi Andy! We're so glad you had a good experience with your Service Professional. Thanks for using Modern Pest, and have a great week!
Gorham, NH
The tech sent to us was friendly and knowledgeable.He explained everything as he was working .
Business Owner's Reply · 4 months ago (Jul 3)
Hi Barrie! We're happy to hear you had a good experience with your Service Professional. Thanks for the great review, and have a happy 4th!
Nottingham, NH
I love Modern Pest Services. Always come out when you need them and very helpful.
Business Owner's Reply · 5 months ago (Jun 8)
Hi Susan! Thanks for the great review! We're glad we can be there when you need us. Have a great weekend!
Manchester, NH
The level of service and professionalism is stellar. Very happy with the services provided!
Business Owner's Reply · 6 months ago (Apr 26)
Hi Stacey! Thanks so much for the amazing review! We really appreciate the time it takes to let us know how we're doing. Have a great day, and stay dry!
Rye, NH
Have been a satisfied customer for quite a few years now. Modern does a great job, people are always pleasant and professional and they come when called!
Manchester, NH
Friendly, reliable. Modern pest services does a great job and is very helpful.
Keene, NH
Modern Pest ROCKS! They are our go-to pest control company!
Portsmouth, NH
Professional, responsive and get the job done. Glad we changed our service to them years ago. Great decision!
Laconia, NH
Staff are always friendly and helpful. Punctual and clean.
Freedom, NH
We weren't there for this service as this is a summer residence. I had asked for the kitchen sink and bathroom sink cabinet doors to be left open as that is how I leave them. I noticed on your report that it said to leave ALL cabinet doors open. I surely hope that wasn't done. Gwen Richardson.
Auburn, NH
Great service.
Berlin, NH
Profession service, A-1.
FREEDOM, NH
Never shows up at the scheduled time. Everything is always and additional charge.
Business Owner's Reply · 10 months ago (Dec 18)
Hi Brian, We appreciate the feedback and your comments about your recent service. I have forwarded your review to our customer service team and you should be hearing from a service manager shortly. We appreciate your business and hope to find a solution that meets your needs.
OSSIPEE, NH
Excellent response. Showed up on time. Very happy with the service.
INTERVALE, NH
The technician did not show up or call to say they wouldn't be there.
Business Owner's Reply · 10 months ago (Dec 15)
Hi Tom, Sorry for the miscommunication. Looking at our system notes, it looks as though a service professional was at your home on 12/11/2017. If you have questions related to your service, we encourage you to call our communication team directly at 207-747-3480.
HENNIKER, NH
Very courteous and knowledgeable. The technician alerts you if there is a problem. He also explains solutions to any problem.
LACONIA, NH
Zach was very efficient and thorough. Came at the time he was expected. Good service.
Business Owner's Reply · 11 months ago (Dec 11)
Helen, Thanks for the feedback regarding Zach. I will make sure that your comments are shared with our sales and support team. Have a great day!
PEMBROKE, NH
Peter has been doing my service for the past few years and does a great job. He is very thorough and explains any questions I have. He has a very friendly personality and easy to talk to. His experience is obvious.
Business Owner's Reply · 11 months ago (Dec 8)
Hi Tom, Thanks for the excellent review. We are proud to have service professionals like Peter. I will share your wonderful comments with both him and the service team. Have a great weekend!
CENTER OSSIPEE, NH
The service call went very well. The technician was on time and very helpful and knowledgeable.
Business Owner's Reply · 11 months ago (Dec 8)
Hello Mary Ellen, Thanks for the wonderful review. I will make sure to share your comments with our service team. Have a great weekend!
CONCORD, NH
The first tech that came tho my house rushed g through the process and i had to ask hom to do things that i was told would automatically be done.
Business Owner's Reply · 11 months ago (Dec 6)
Hi Mark, I will pass along your comments to our leadership team. We want to make sure we are provided the level of service you expect from Modern Pest Services.
LONDONDERRY, NH
Modern Pest Sevices arrived on time and immediately checked my attic as requested. Joshua was very informative and explained what was living in my attic and how it could be fixed. He also examined my chimney for a possible cap to keep any animals out. He was helpful and friendly.
Business Owner's Reply · 11 months ago (Dec 6)
Hi Kim, Thanks so much for the warm comments. We love hearing when our service pros are thorough in their inspections. Have a great day!
NORTH HAMPTON, NH
To the best of my knowledge you did not come. I was here most of day and left note in door that it was open, though instructions tell you to come in.

I did not find a note indicating you were here in door or in house.
Business Owner's Reply · 11 months ago (Dec 4)
Hi Nancy, I do see in the system notes that a service professional was at your residence on Thursday 11.30.2017. Please feel free to contact our communications center directly to go over the details of your recent service. We can be reached directly at: 1-888-997-3312
NASHUA, NH
Always very courteous and friendly. Excellent service without harsh chemicals.
Business Owner's Reply · 11 months ago (Dec 1)
Hi Samantha, Thanks for the wonderful comments. We are proud of the services we provide and are thrilled that you are happy!
LONDONDERRY, NH
It was okay- not special - I like our original technician. He always goes above and beyond. This time when I was fussing about bugs in the house the new tech went outside and put a dust out and around the house. When I asked if he had treated inside he told me no because he does not feel the bugs can get back out. When I said that there were may bees or hornets out on the deck this fall he agreed that it was a bad fall because of the weather.
The reason we have you come is one of our grandsons is allergic to them and if he gets stung we have to be on our way to the hospital. We have always been happy before but now are becoming disappointed. What is the Home care green program?
Business Owner's Reply · 11 months ago (Nov 30)
Hello, Susan. Thank you, so much for the feedback. We hope that through our subsequent conversations with you are feeling a lot more confident about your services going forward. We are happy to help out in any way we can! We are always just a phone call away! Thank you!
MEREDITH, NH
Zach was very friendly and professional from the beginning to the end of the visit. I would like to make sure that I have the same technician each time. I don't like to have different people going through my home and would feel much better about having one consistent person whom I can trust.
Business Owner's Reply · 11 months ago (Dec 1)
Hi Mona, Thanks for reaching out. I have shared your comments with our management and service team. Someone will be following up with your directly to ensure we are providing the best possible level of service.
FRANKLIN, NH
Needed inspection done in 24 hrs.
They were the only ones to do step up and make it happen. They were very pleasant and acomidating, getting the paperwork to the Mtg company asap.
EFFINGHAM, NH
The inspection was completed on schedule. The staff that conducted the inspection was very professional and obviously very experienced.
I look forward having out pest problem resolved.
STRATHAM, NH
Ryan, was courteous, friendly and knowledgeable. Honestly I have no complaints, you respond quickly to calls ,need be, and everyone I have interacted with is professional.
TAMWORTH, NH
Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.
CHICHESTER, NH
They are great and always so polite and helpful. Always keep us informed of any problems and letting us know any solutions that we need to remedy a problem area. We highly recommend modern pest to everyone!