Modern Pest Services

Modern Pest Services

Modern Pest Services

Pest Control

Newton, MA

4.8 · 205 reviews
4.8 · 205 reviews


3 Photos

  • Modern Pest Services - Pest Control in Newton, MA - Gallery Photo 1
  • Modern Pest Services - Pest Control in Newton, MA - Gallery Photo 2
  • Modern Pest Services - Pest Control in Newton, MA - Gallery Photo 3

About Modern Pest Services

Location

Newton, MA

Services

Pest Control
Additional Services: Ant Control · Attic Cleaning & Restoration · Bed Bug Control · Bird Control · Carpenter Ant Control · Commercial Pest Control · Ice Dam Removal · Mosquito Control · Rodent Control · Tap Insulation · Termite Control · Tick Control · Wildlife Control

Products

Sentricon
TAP Insulation

Business Hours

Contact Center: Mon-Fri: 7am- 7pm; Sat 9am - 2pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

72

Business Qualifications

QualityPro with National Pest Management Association
Entomological Society of America
National Environmental Health Association
National Pest Management Association
New England Pest Management Association
The Professional Pest Management Alliance

About This Business

Modern Pest Services is a third generation family-owned and operated pest control company. Established in 1945, it has been a leader in the industry from its beginning.

Modern employs integrated pest management (IPM) practices in all operating activities and offers commercial and residential pest control services. This includes traditional and thermal bed bug treatments, various wildlife services and year-round protection for your home and business from as many as 60 pests.

205 Reviews for
Modern Pest Services

What people say about Modern Pest Services
Professional · 46
Thorough · 34
Knowledgeable · 25
Excellent · 21
Courteous · 15
· Show All
4.8 star average rating (205 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Gloucester, MA
Working very well. Wish I didn't have to use 50 characters to submit this.
Millis, MA
On time service, very thorough check for insects, pests.
Very convenient service with reminders and easy way to reschedule.
Business Owner's Reply · A day ago
Hello Yelena,

Thanks for the wonderful feedback regarding our service communications and performance. We love when our entire service process performs at our customer expectations! I will make sure to share with both our sales and service team. Have a great day!
Belmont, MA
On time, efficient, and so effective. I highly recommend Modern Pest Service. They completely eliminated a massive infestation of carpenter ants and it was no easy task. Great!
Business Owner's Reply · 4 days ago (Dec 8)
Hi Billy, We love when we perform above our customer expectations and pride ourselves on providing the best service in the business! Have a great weekend.
Newton Highlands, MA
The person who provided the service was excellent. He did a good job.
Business Owner's Reply · 8 days ago (Dec 4)
Hi Judith, Thanks for letting I know. I certainly will pass along your comments to our service team!
Methuen, MA
I had a fly infestation in my home and Modern Pest responded to my call quickly. They came out the very next day and the problem was resolved quickly. Thank you!!
Business Owner's Reply · 8 days ago (Dec 4)
Hi Glenda, We pride ourselves on being able to provide quick and effective service. Thanks for your warm comments. Have a great day!
Norton, MA
Rich has been helping service my home for about 8 months now. He is extremely personable & professional! Rich takes the time to explain not only what he's found, but also his action plan. Thank you Rich for all you've done for us in Norton, MA!
Business Owner's Reply · 11 days ago (Dec 1)
Hi Jessica, Thanks so much for the warm comments and the fantastic review of the service that Rich provides. I will make sure to share with the team!
Weston, MA
Great service. Good reliability. Jonathan is a great asset for MPS.
Business Owner's Reply · 11 days ago (Dec 1)
Hi Dora, Thanks so much for the kind words regarding Jonathan. I will make sure to share with him and our management team. Have a great day!
Stow, MA
Tom is the best! Most kind and most professional. Very thorough!
Newton Center, MA
Friendly and knowledgeable technicians who seem very eager to please the customer.
Acton, MA
Great service. Next day as is part of our agreement but, never an issue!
Lexington, MA
Great! Thanks Nick!
Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa.
Lynnfield, MA
Wonderful! Nick is very responsive & shows us what he did afterwards.
Haverhill, MA
Would have been nice to know when you were coming so someone could have been home. Only got the outside done because nobody was home.
Business Owner's Reply · 25 days ago (Nov 17)
Hello Jennifer. We thank you for the feedback and hope our new communication plan will work much better for you going forward. Please be sure to let us know if you need anything else! Thanks!
East Bridgewater, MA
Kelvin was very professional and friendly.
He did a thorough inspection and advised me well.
I would recommend him to anyone.
Everett, MA
Tom the tech was on time better yet before the time that was scheduled. He explained everything that he was about to do.
Topsfield, MA
Professional and very thorough.
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.
Somerville, MA
On time, efficient, professional.

Thank you, Tech's.
Bedford, MA
Technician was great. However, I had asked the initial contact person to send someone with a ladder, since the ant infestation was discovered when repairing a second-floor window. I specifically mentioned that it would have to be done from a ladder. The technician did the best he could, but I am concerned that the job was not done properly from inside the house.
Business Owner's Reply · 13 days ago (Nov 29)
Hello, Peter. We appreciate you taking the time to leave us a review and we are sorry to hear you were not satisfied with the service. We hope that our subsequent conversations with you left you feeling more satisfied with the experience. We will always be just a phone call away. Thanks!
Dedham, MA
He was excellent — as usual. Thorough, cordial, happy to answer my questions. He is outstanding.
Melrose, MA
Service professionals were outstanding, knowledgeable and helpful. Thanks.
Wellesley Hills, MA
Jonathan is the best! He is always on time, very focused and helpful.
Chestnut Hill, MA
Jonathan did just what we wanted in a short amount of time. It should be mentioned that he was supposed to arrive between 10 and 12, but was delayed until after 1. We were notified and it was okay this time, but may not be next time. Please schedule more realistically.
Newton Center, MA
Jonathan is an incredible service tech. Whatever pest-control company employs him will keep our business.
For now, that's Modern Pest, and we will continue to recommend your services to friends and neighbors.
Kingston, MA
Rich is very thorough and personable! We feel as if he cares about our home situation and listens and responds accordingly.
West Roxbury, MA
Kelvin was great and really did a thorough job inspecting our basement and house! we were super happy with the job he did! Thank you!
Waban, MA
Kelvin was great. He explained everything he was going to do, answered my questions and worked efficiently. It was a very good experience overall.

I rated the homecare experience a five but it will ultimately depend on whether it takes care of the problem.
Tyngsboro, MA
I know i can count on modern pest to be professional, timely, trustworthy, effective -- on demand or via regular service intervals.
Newton Center, MA
The technicians are always polite and thorough. Always let me know when they are coming which is very helpful.
Winchester, MA
fast and efficient, thanks for getting rid of my pests!
Newton Highlands, MA
Best service as usual from Jonathan. Explains things very well.
Newton Center, MA
I think the service is top level.

technician is very good!
Cambridge, MA
Modern Pest's representative, Jonathan, has been consistently reliable, courteous and effective in his work and recommendations.
Woburn, MA
Very thorough and attentive! Evan spend time listening and addressing the issues at hand. The follow up visit showed that bait stations were working and I have noticed a dip in activity.
Bedford, MA
Very professional, knowledgeable, friendly, patient.
Chelmsford, MA
Tom is very helpful and checked all stations I asked even though it was suppose to be just an external check.
Sudbury, MA
Terrific service! Tom is extremely thorough and professional.
Medford, MA
You guys are usually very good, but this time the man said we were missing a trap outside and we were not so it needs to be filled. There is a trap next to bulkhead and left side if house if you are facing house. Someone from your company suppose to be coming this Friday September 1st 2017.at 8:00AM I would prefer someone different that knows where the traps are inside the basement and outside home. Thank you.
Business Owner's Reply · 3 months ago (Sep 27)
Hello, Donna. Thank you for the feedback. We appreciate hearing back from you and having the opportunity to fix this concern for you. We hope that follow-up visit left you feeling pleased and satisfied with your service. Be sure to let us know if anything else comes up! Thank you.
Amesbury, MA
Didn't appreciate him spraying chemical over my clothes hanging outside on a clothesline. Had it been communicated that he needed to spray there, I would've moved the clothing promptly. Most technicians would communicate with us prior to leaving but this technician didn't say anything - hung his report on the door and left.
Business Owner's Reply · 3 months ago (Sep 27)
Hello, Nicole. Thank you so much for making us aware of this. We have definitely taken corrective action with our Pro and take this sort of feedback very seriously. It is important to us that our Pro's are professional and make applications in correct and safe manner. We hope our subsequent conversations and follow up with you left you feeling better about our services going forward. We greatly appreciate the opportunity to serve you. Thank you!
Danvers, MA
Evan was very professional and courteous. He explained everything he was doing and was extremely knowledgeable about his job.
Leominster, MA
We have seen no ticks since beginning this service. Thank-You.