Modern Pest Services

Modern Pest Services

Modern Pest Services

Pest Control

Newton, MA

4.8 · 147 reviews
4.8 · 147 reviews


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About Modern Pest Services

Location

Newton, MA

Services

Pest Control
Additional Services: Ant Control · Attic Cleaning & Restoration · Bed Bug Control · Bird Control · Carpenter Ant Control · Commercial Pest Control · Ice Dam Removal · Mosquito Control · Rodent Control · Tap Insulation · Termite Control · Tick Control · Wildlife Control

Products

Sentricon
TAP Insulation

Business Hours

Contact Center: Mon-Fri: 7am- 7pm; Sat 9am - 2pm; Sun: Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

72

Business Qualifications

QualityPro with National Pest Management Association
Entomological Society of America
National Environmental Health Association
National Pest Management Association
New England Pest Management Association
The Professional Pest Management Alliance

About This Business

Modern Pest Services is a third generation family-owned and operated pest control company. Established in 1945, it has been a leader in the industry from its beginning.

Modern employs integrated pest management (IPM) practices in all operating activities and offers commercial and residential pest control services. This includes traditional and thermal bed bug treatments, various wildlife services and year-round protection for your home and business from as many as 60 pests.

147 Reviews for
Modern Pest Services

What people say about Modern Pest Services
Professional · 29
Thorough · 22
Knowledgeable · 19
Excellent · 17
Courteous · 13
· Show All
4.8 star average rating (147 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Brockton, MA
Answered all my questions and made good suggestions to my mice problems.
Weston, MA
The service as provided was absolutely awesome. We highly recommend this company.
Marblehead, MA
I have been very happy with the service provided by modern pest. The serviceman, Nicholas, who has been coming to our house for a year has been wonderful! He is very respectful of our daily schedule and our needs with young babies in the house. He is efficient, consistent and nice to work with as well. We have had a very good experience and will continue with the service. Thanks for all you do!
West Newton, MA
Very professional! Evan is young but experienced. He listened carefully and respects customer's feeling.
Gloucester, MA
Getting started was easy and efficient. The website facilitated the process well, and I received a follow-up call within 24 hours, with a technician arriving at my property within the week.
Revere, MA
Great professional experience. I will use them in the future.
Woburn, MA
I had a great experience with your technician Tom. He was friendly and respectful. He fully explained everything he was going to do, and what to expect in the near future and how to handle it. He made recommendations on things I could do to prevent more pests. And he thoroughly explained the green package that I was purchasing. I have a young son and a dog, and Tom was friendly to them both and made sure to explain and assure me about the safety of the treatments he was using. Tom arrived on time and was finished with the treatment in a timely manner. He was knowledgeable without being condescending. And spent time to make sure I understood everything. All in all a great job on his part. Thanks for the service.
Business Owner's Reply · 8 days ago (Jun 21)
Hello, Mark. Thank you for taking the time to leave a detailed review with us. We are very pleased to hear that Tom took very good care of you. Be sure to let us know if anything else comes up before his next visit. Thank you!
Woburn, MA
So far we are happy with the service as this is the second time we had them come out since the original service. The technician Evan was great and appeared to take his time and cover all areas needed to retreat for ants.
Groveland, MA
Evan was very professional and polite in explaining and taking care of the ant problem.
Newburyport, MA
My rep was great. Frindly, came in and thanked me at the end of the visit and recapped what he did.
Needham Heights, MA
Jonathan is an exceptional Ambassador for Modern Pest! He always has a clean, neat appearance and explains what service he is applying and what steps are coming in the future.
Business Owner's Reply · 8 days ago (Jun 21)
Thank you, Michael and Debra. Yes, we are very lucky to have Jonathan on our team. He does take great pride in his work and we are glad that it shows. Please be sure to let us know if you need anything!
Dorchester Center, MA
Glad I chose Modern Pest and would refer without a doubt.
Business Owner's Reply · 21 days ago (Jun 8)
Thanks, Linda, for the review and recommendation! We will always be just a phone call away!
Lexington, MA
Good Service, courteous staff which answer the many questions I have. No complaints so far!
Business Owner's Reply · 21 days ago (Jun 8)
Thank you, Yannick, for the review. We are very glad to be there for you!
Weston, MA
I was very happy with the service. Nicholas explained the company policies and services they offer as well as the treatment methods that will be used in the house. He targeted areas that were of concern and I feel very comfortable leaving the pests in the hands of Modern Pest Services.
Business Owner's Reply · 21 days ago (Jun 8)
Hello, Sue. We appreciate your thorough review and we are so glad we could help. Be sure to let us know if you need anything else!
Methuen, MA
I needed service right away and MPS came to the rescue. Thank you.
Business Owner's Reply · 21 days ago (Jun 8)
That's great news, Madeline. Our Pro's are often viewed as hero's and they truly enjoy helping folks and providing that peace of mind. Be sure to let us know if anything else pops up!
Lowell, MA
I started recently for the termite and mice services and so I am in the process of learning more about your services.
Business Owner's Reply · 21 days ago (Jun 8)
Hello, Josphat. Thank for taking the time to leave us a review. If anything should pop up before our next visit, please let us know and we will be right out at no extra cost.
Woburn, MA
New customer. I used Modern Pest Control for ants inside and outside my home. It was easy to set an appointment and they were able to come to my home the following day. Tom was very professional and explained everything.
Business Owner's Reply · 21 days ago (Jun 8)
Thanks, Terri. We are so glad to hear you are pleased with your service. Be sure to let us know if you need anything! We'll be right out!
Newton Center, MA
We are very happy with Modern Pest, they provide regular service and in-depth reports. Technicians seem to take their job very seriously, and are thorough in inspecting our home and taking corrective actions. Rarely there have been miscommunications regarding indoor service, but these were straightened out.
Business Owner's Reply · 21 days ago (Jun 8)
Hello, Daniela, that is wonderful feedback. Thank you! We will always be just a phone call away!
West Newton, MA
We just started with Modern this month. Our last tech Johnathan was very thorough with his follow up and seemed to understand our issues well.
Business Owner's Reply · 21 days ago (Jun 8)
Thanks, Kevin! We appreciate your feedback. We are happy to be there for you, so please give us a call if anything pops up!
Dorchester Center, MA
Jonathan is excellent, he explains everything he does and provides great advise. He takes his time and does not rush to complete the visit.
Business Owner's Reply · 21 days ago (Jun 8)
Hi, Jeff. We are very lucky to have Jonathan on our team. He is a top-notch Pro. Please let us know if you should need anything!
West Newton, MA
We have been using modern pest control for the last 3 years and we are satisfied with the services we have received.
Business Owner's Reply · 21 days ago (Jun 8)
Thank you, Rafael, for the positive review. We will always be just a phone call away!
Salem, MA
I have been using MPS for several years now (probably 3+) in both my main home and my weekend house in the White Mountains of NH. Each house represents different problems and MPS has been able to stay on top of each house.
Business Owner's Reply · 21 days ago (Jun 8)
Thanks, Andrew. We appreciate your loyalty and are so glad we can be there for all your properties. Be sure to let us know if you ever see any activity between visits and we will be right over!
Reading, MA
Service person very knowledgeable and efficient. Always wears shoe guards in the house.
Business Owner's Reply · 21 days ago (Jun 8)
Hi, John. Thanks for the feedback. We are glad you appreciate those little details. They can go a long way. Be sure to let us know if you need anything before our next visit!
Newton, MA
We've been using this service for two years. This is our 3rd year.
However, we were not notified about recent service of 4/19.
I'd like to get notice in advance.
In the paper Jonathan has left , service amount due is $276. Please be advised that we've payed this service by check in March 2017.
Business Owner's Reply · 2 months ago (Apr 26)
Hello, Mark. We really appreciate and value your feedback. We will be in touch to make sure we have a better plan in place going forward for your notifications. Thank you for your understanding and please be sure to let us know if you need anything else!
Everett, MA
we have used the service for about a year
extremely god service and techs.
Business Owner's Reply · 2 months ago (Apr 26)
Hi, Maria. Thank you for the kind review. We are very glad to be there for you!
Needham Heights, MA
I have been using Modern Pest since we moved to our new home less than a year ago. They were recommended by a family member. We couldn't be happier with their work. They take the time to explain everything to us, and are extremely responsive.
Business Owner's Reply · 2 months ago (Apr 26)
Hello, Feryal. We are so glad that we could be there for you. Thank you for the review and we will always be just a phone call away!
Chestnut Hill, MA
I have been a MP customer for about six years. I rely on the excellent quarterly inspections and recommendations and have experienced a noticeable improvement in and around my home in terms of insects and creatures. I find the services of my technician, Jonathan Bryant to be very thorough and consistently sound. Thank you very much.
Business Owner's Reply · 2 months ago (Apr 26)
Hello, Melinda. We are very lucky to have Jonathan on our team; he is top notch. Thank you for the kind review and please be sure to let us know if you need anything.
Lexington, MA
We have been clients of Modern pest since last Fall. They have been great to work with riding our house of the mice and insects that once invaded our home. They are ALWAYS early for the scheduled appointment, polite, knowledgeable, and effective!
Business Owner's Reply · 2 months ago (Apr 26)
Hello, Daniel. We very glad you think so! Thank you for the review and please be sure to let us know if any "thing" pops up before our next visit!
Everett, MA
They are very thorough, good service. the last technician was EXCELLENT!
Business Owner's Reply · 2 months ago (Apr 26)
Hello, Julie. We are very glad you think so. We will always be just a phone call away!
Revere, MA
THE BEST THEY ARE TOP NOTCH PEOPLE THE SERVICE IS THE BEST EVER EXCELLENT.
Business Owner's Reply · 2 months ago (Apr 26)
Hello, Cynthia! Wow, thanks so much for the kind words! We truly appreciate it and are very glad to be there for you and provide peace of mind!
Everett, MA
I've been using modern pest for coming up to one year anniversary. I've always felt that the servicemen that show up do an excellent job a courteous and are willing to go above and beyond to get the job done right. I would highly recommend them to family and friends.
Business Owner's Reply · 2 months ago (Apr 26)
Hello, Del. We really appreciate the recommendations and we are truly glad to be there for you. Please be sure to let us know if you need anything!
Arlington, MA
I've been using Modern Pest's Green Program for about a year now and I find the technicians to be very helpful and friendly. I'm very happy with the service.
Business Owner's Reply · 2 months ago (Apr 26)
Hello, Lauren. That is great news and we appreciate you taking the time to leave us a positive review. Thank you!
Revere, MA
Very customer oriented - always show up on time looking and acting very professional, dressed in clean and pressed uniforms, and going the extra step of putting on "booties" when entering the house.
Most importantly, every employee that I have encountered knows what they are doing, and why they are doing it.
I highly recommend this company.
Business Owner's Reply · 2 months ago (Apr 26)
Hello, Fred. We really appreciate your kind words and review. Please know we will always be just a phone call away! Thank you!
Malden, MA
We've had the service for less than a year. The technician has been very responsive and very friendly.
Business Owner's Reply · 2 months ago (Apr 26)
Hello, Amy. We are glad you are pleased with your service and thank you for the positive feedback. Please let us know if you need anything.
Cambridge, MA
Modern pest is a great service. We no longer have hornets, which was our primary issue, but we are also now free of other pests. Our technician, Jonathan Bryant, really makes an effort to communicate with us about the methods he is using to help us remain pest free. It is a genuine pleasure working with him!
Business Owner's Reply · 2 months ago (Apr 26)
Hello, AC. Thank you for leaving us a review. We are very grateful to have Jonathan on our team. He is a true asset. Please be sure to let us know if anything comes up before his next visit!
Dunstable, MA
I've been using MPS for 5 months, bugs are still there and nothing has changed. Overall, very unhappy.
Business Owner's Reply · 2 months ago (Apr 26)
Hello, Mike. We are so sorry to hear this. We would love the opportunity to speak with you so we can make the situation right. With our 100% satisfaction guarantee, we are committed to resolving your pest issue, no matter how many times we have to come out to get the job done - at no extra charge.
Hingham, MA
The information the tech supplies about what is happening at the various station. Very polite and respectful.
Business Owner's Reply · 3 months ago (Mar 16)
Thank you Judy!
We are glad to help! Give us a call if anything comes up!
Weston, MA
Professional, thorough, thoughtful! Exceptional expertise.
Business Owner's Reply · 3 months ago (Mar 16)
Hello Shannon!
Thank you for reviewing! We are so glad to help! Please don't hesitate to give us a call if you need us between your quarterly visits - we are on-call for no additional charge!
Somerville, MA
I've been using their service for about a year and a half and they've been great. I like the fact that they don't use any type of chemicals that are considered dangerous. They come when you call them, they are very thorough and very professional. All the technicians are great but the best is Jonathan, the cream of the crop. He is on top of his game, extremely polite and will go above and beyond the call of duty. He is very passionate about his job, very patient and trains the new technicians very well. Great company!!
Business Owner's Reply · 3 months ago (Mar 16)
Hi Barbara!
We are so glad that Jonathan has taken such great care of your home - I will be sure to pass along the kind words to him and his manager! Thank you so much for reviewing and please give us a call if there is anything more we can do!
Waltham, MA
We use Modern Pest in MA and ME ... service has always been efficient and professional.
Business Owner's Reply · 3 months ago (Mar 16)
Hello Sheila!
Thank you for reviewing! We are glad to hear the service is going well! Please give us a call if anything pops up at either location - we are on call for you!