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Modern Pest ServicesPest ControlWestbrook, ME4.6 · 984 reviews
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4.6 · 984 reviews
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Dan Beressi
Portland, ME
Good service.
Business Owner's Reply · 18 hours ago
Thanks for the great review, Dan! Enjoy your week!
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Pat Jones
Scarborough, ME
Isaac was fine. The real truth will be in whether the ants are gone or not!
Business Owner's Reply · 18 hours ago
Hi Pat! We're glad you had a good experience with Isaac. Definitely let us know if you continue to have ant issues. Thanks for the review!
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Jessica Richardson
South Paris, ME
Our business met with Travis right before the holiday. He was very timely in fitting us into his schedule to view our property.
The team also worked efficiently to get the technician on site before the holidays and our opening as well. The service as a whole was professional and efficient. We would recommend in the future.
Business Owner's Reply · 18 hours ago
Hi Jessica! Thanks for the thorough review. We're glad to hear that Travis was helpful and did a good job. We truly appreciate your recommendation of Modern!
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William Heywood
Gray, ME
Awesome service very professional and courteous.
Business Owner's Reply · 15 days ago (Jan 4)
Hi William! We're so glad to hear you had a good experience with Modern. Thanks for the great review!
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Peter Mason
Bethel, ME
Everything was great. Matt was thoughtful and thorough. Scheduling was a breeze too!
Business Owner's Reply · 15 days ago (Jan 4)
Hi Peter! We're glad to hear you had a good experience with Matt and Modern in general. Thanks for the great review!
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George Beam
Biddeford, ME
Great job.
Business Owner's Reply · A month ago (Dec 18)
Thanks for the 5-star review, George! Happy Holidays!
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Lisa Rideout
Cumberland , ME
We had a mouse problem and I called Modern Pest. Travis met me at the building, made a quick assessment, and I felt confident that I had chosen the right company to deal with the issue. Jeff, the technician, was there a couple of days later to begin treatment. Both Travis and Jeff are knowledgeable, were through, and are very helpful and easy to work with. Overall great service!
Business Owner's Reply · A month ago (Dec 9)
Hi Lisa! We're happy to hear you had a good experience with Travis and Jeff. Thanks so much for the great review!
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Brian McCambridge
Westbrook, ME
The technician (Isaac?) was very professional and helpful.
I am not convinced though that this 12 month represents good value for money. Setting traps is something I can do myself.
Business Owner's Reply · A month ago (Dec 9)
Hi Brian! We're happy to hear you had a good experience with Isaac. Our Homecare Green programs covers over 50 common household insects, so it covers a lot more than just mice. And we'll come out between appointments if you're having an issue. If you'd like to further discuss your service coverage, call us at 1-800-323-7378. Thanks for the 4-star review!
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Lois Badger
Kennebunkport, ME
I only met him once for first meeting. Seemed very knowledgable. We had a good meeting. I asked him to have my contract sent to me by mail.
Business Owner's Reply · A month ago (Dec 7)
Hi Lois! We're glad you had a good experience with your Service Professional. Thanks for the great review!
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119 Brackett St Condo Association
Portland, ME
Professional staff, very responsive and knowledgeable. Competitively priced and nice to work with.
Business Owner's Reply · A month ago (Dec 7)
Hi Jarret! We're happy to hear that you've had an all-around good experience with Modern. Thanks so much for the great review!
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Skip Hartwell
York, ME
Al was great. He let us know what he thought we should do and went over the sites for the bait.
Very happy.
Business Owner's Reply · 2 months ago (Dec 3)
Hi Skip! We're happy to hear you had a good experience with Al. Thanks for the great review!
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Johanna Cady
Falmouth, ME
Don't know, I didn't use the website.
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William Griffin
Freeport, ME
Pleasant, professional and answered any questions I had. Thank you.
Business Owner's Reply · 2 months ago (Dec 3)
Hi William! We're happy to hear that you've had a good experience with Modern. Thanks for the 5-star review!
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John Ellison
Cumberland Center, ME
Missed a dead bat.
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Daniele Asselin
Steep Falls, ME
The service tech arrived on time and was very professional and courteous. He walked around the house to show me what he was looking for and where and also advised corrections. Very pleased with our service experience.
Business Owner's Reply · 2 months ago (Nov 30)
Hi Daniele! We're happy to hear you had a good experience with your Service Professional. Thanks for the great review!
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Ernie Goff
Falmouth, ME
Jerome answered all our questions. Did a excellent job.
Business Owner's Reply · 2 months ago (Nov 24)
Hi Ernie! We're happy to hear you had a good experience with Jerome. Thanks for the great review!
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Nancy Richards
Casco, ME
First appointment went great. Still have mouse issues so we'll see what happens now. If they do a good job, stick by their word or they handle things. Time will tell.
Business Owner's Reply · 2 months ago (Nov 24)
Hi Nancy! Thanks for the 5-star review! Definitely let us know if you have other issues and we'll be back out. Have a happy Thanksgiving!
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Tom Mousin
Portland, ME
Excellent service so far with Carl arranging service and Joel installing bait boxes. Appreciate the wick response.
Business Owner's Reply · 2 months ago (Nov 24)
Hi Tom! We're happy to hear you had a good experience with Carl and Joel. Thanks for the great review!
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Robert Danielson
Cape Elizabeth, ME
Very thorough. My only complaint was that I had hoped they could get thru the crawl space in attic to investigate. Also next time id shoe coverings could be worn or shoes taken off so dirt isn’t dragged in that would be great or please clean up afterwards. Thank you for prompt service.
Business Owner's Reply · 2 months ago (Nov 19)
Hi Robert! Thanks for the feedback. We will address the issue with shoe coverings. We appreciate the great review!
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Wendy Palmer
Windham, ME
Hard to do a review when you don't know what the results will be. I felt the overall cost was high due to technician being here less than an hour.
Business Owner's Reply · 2 months ago (Nov 19)
Hi Wendy! Thank you for the feedback. Definitely let us know if any pest issues recur and we'll be back out. Have a great weekend!
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Peter Amershadian
York, ME
Your representative was thorough, polite and a fine representative for your company.
Business Owner's Reply · 2 months ago (Nov 13)
Hi Peter! Thanks so much for the great review. We appreciate it!
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Lynda Doyle
Portland, ME
Everything was great. Thank you.
Business Owner's Reply · 2 months ago (Nov 13)
Thanks for the great review, Lynda! Have a nice weekend!
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Susie NIELSEN
PORTLAND, ME
Jamie was so helpful, smart and thought things through. I have not had that kind of customer service in a long long time- thank you.
Business Owner's Reply · 2 months ago (Nov 5)
Hi Susie! We're happy to hear you had such a good experience with Jamie. Thanks for the great review!
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Cheryl Boullie
Portland, ME
Tech was very professional and informative.
Business Owner's Reply · 3 months ago (Nov 2)
Hi Cheryl! Thanks for letting us know that your Service Professional did a good job. We appreciate the great review!
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Teamsters Union Local 340
South Portland, ME
Very knowledgeable and professional.
Business Owner's Reply · 3 months ago (Nov 2)
Hi Peggy! Thanks so much for the great review. We appreciate it!
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Linda Waterman
Gorham, ME
The tech was thorough and listened to my concerns. Very pleased!
Business Owner's Reply · 3 months ago (Oct 29)
Hi Linda! We're happy to hear you had a good experience with your Service Professional. Thanks for the great review!
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Angel Abreo-Amaro
Biddeford, ME
I like the way you people do your work and the people you have working are very nice.
Business Owner's Reply · 3 months ago (Oct 28)
Hi Angel! We're very happy to hear that your experience with Modern has been good. Thanks for the great review!
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Mark Schoen
Denmark, ME
Mike was very thorough and explained everything to us. He took the time to treat the problem. He was here Saturday, and since then we haven't seen any yellow jackets. Very pleased with his treatment. He was courteous and very easy to talk to.
Business Owner's Reply · 3 months ago (Oct 27)
Hi Mark! We're happy to hear you had a good experience with Mike and that you haven't seen any yellowjackets. Thanks so much for the great review!
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Eve Baltzell
Berwick, ME
Jerome was helpful about explaining things I could do without using traps that contain
Bromethalin based poisons. I will not have poisons around due to curious dogs. Multi traps along the sill and snap traps seem like a good plan.
Business Owner's Reply · 3 months ago (Oct 23)
Hi Eve! Thanks for letting us know that Jerome did a good job and gave you some helpful tips. We appreciate the great review!
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Cecilia Beverly
Windham, ME
Our technician was very friendly and knowledgeable!3.
Business Owner's Reply · 3 months ago (Oct 20)
Hi Aaron and Cecilia! We're happy to hear you had a good experience with your Service Professional. Thanks for the great review!
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Tobi Murch
York, ME
Thank you.
Business Owner's Reply · 3 months ago (Oct 20)
Hi Tobi! You're very welcome! We appreciate the 5-star review.
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Judith Taylor
Kittery, ME
Modern Pest was quick to take care of my mouse problem. The office people I spoke with explained what the service would entail and what it would cost. The exterminator arrived promptly and did a very thorough job. Everyone at Modern Pest was friendly and professional.
Business Owner's Reply · 3 months ago (Oct 14)
Hi Judith! We're so glad to hear that you've had a good experience with Modern throughout the process. Thanks for the great review!
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David Kurz
Gorham, ME
Staff that inspected house placed traps but did not locate any obvious entry for mice.
He stated that “animal” specialist would contact me as they are equipped to review roof access points. So far no one has contacted me to setup an inspection. |
Carol Donovan
Sanford, ME
Excellent!
Business Owner's Reply · 3 months ago (Oct 14)
Thanks for the great review, Carol!
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Karen J. Smith
South Portland, ME
I haven’t been satisfied with this service so far. I am still getting bit from my issue as well as the critters that are under my house are still there!!!!
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Jim Otis
York, ME
Technicians are knowledgeable, helpful,and always on time. they really listen to the customer and are problem solvers!..A+.
Business Owner's Reply · 3 months ago (Oct 14)
Hi Jim! Thanks for the A+! we truly appreciate the great review.
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Dock'S Seafood
South Portland, ME
Eric was fantastic. Had a clear grasp of the situation at my business and left me feeling confident the issues were going to be addressed properly and resolved.
Business Owner's Reply · 3 months ago (Oct 14)
Hi Chris! We're happy to hear you had a good experience with Eric. Thanks for the great review!
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Flemish Master Weavers
Sanford, ME
Overall I am very pleased with the service from Modern Pest Services. The only complaint I have is when our usual technician is out the replacement tech does not seem to know what to do or where to go. I would have thought there was some kind of reference material for that purpose.
Business Owner's Reply · 3 months ago (Oct 14)
Hi Erin! Thanks for the great review. We're sorry to hear there were some communication issues with the Service Professional.
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Sasha Lusardi
Biddeford, ME
Great prompt service!
Business Owner's Reply · 3 months ago (Oct 14)
Hi Sasha! We're glad you had a good experience with Modern. Thanks for the great review!
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Debbie Goulet
Wells, ME
Very Happy. Technician was very informative and pleasant. Our first experience with a pest control company and so far we have been impressed.
Business Owner's Reply · 4 months ago (Sep 29)
Hi Debbie! We're happy to hear we could make your first experience with pest control a good one. Thanks so much for the great review!
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