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MooresvilleMooresville, NC4.8 · 104 reviews
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4.8 · 104 reviews
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Jason Huber
Huntersville, NC
We hired Black Pest to help with ants inside our kitchen after a rainy weekend. They came out quick, sprayed down the inside and all the entire house outside. We have not see any ants since! We look forward to continue using their services every few months!
Business Owner's Reply · 5 hours ago
We’re thrilled to hear you’re happy with our service! Providing top-notch care is always our goal, and we’re so pleased we could deliver. Welcome to the Black Pest Family!
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Scott Brone
Concord, NC
When we needed Black Pest Control, they were there! We had originally been with Terminix, but when we had a pest problem that cropped up in the house, Terminix did not deliver. We called Black Pest Control and they came out to deal with our problem same day! Highly professional, competent and value their customers!
Business Owner's Reply · 5 hours ago
Wow, thank you for the 5 stars! We’re grateful for your support and happy to know we’ve earned your trust. We appreciate your business!
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Carol Bendel
Troutman, NC
Pleasant, conscientious and thorough.
Business Owner's Reply · 12 days ago (Jul 15)
Thank you for taking the time to leave a positive review. We appreciate your business!
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Sandy Gillon
Mooresville, NC
The guy where very good and polite.
Business Owner's Reply · 12 days ago (Jul 15)
Thank you for the 5 stars! Your feedback and your business are appreciated.
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John & Geneva Bosak
Cornelius, NC
Prompt professional service; so far so good!
Business Owner's Reply · 14 days ago (Jul 13)
Thank you, John & Geneva! If you ever need us, just give us a call! We appreciate you!
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Greg Eichinger
Charlotte, NC
Great service with good results. Always friendly and tackles all the problem areas.
Business Owner's Reply · A month ago (Jun 30)
Thank you for your support! We love hearing that our services are helping keep your home pest-free. We truly appreciate your business!
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Sharon Odowd
Denver, NC
Very professional group. Our technician explained everything to us and performed neatly and efficiently. The best part is that the invasion of mosquitos have met their match. We can now enjoy our backyard again. Thanks BlackPest!
Business Owner's Reply · A month ago (Jun 30)
Thank you for the fantastic review! It means a lot to know our efforts are making a difference. We appreciate your continued trust in our team.
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Henry & Jeanne
Mooresville, NC
They were timely and did a fine job.
Business Owner's Reply · A month ago (Jun 30)
Thank you so much! We're grateful for your business and look forward to continuing to provide you with excellent service.
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Karen Fisher
Mooresville, NC
Great service!
Business Owner's Reply · A month ago (Jun 30)
Thank you for your kind words and your 5-star rating!
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Sabina Bummel
Denver, NC
Great service, on time and attentive!!! Thank you!
Business Owner's Reply · A month ago (Jun 30)
You're so very welcome! Thank you for the 5-star review and for choosing Black Pest Prevention.
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Eric Hockaday
Charlotte, NC
Technician was knowledgeable and personable.
Business Owner's Reply · 2 months ago (Jun 4)
Thank you for the positive feedback and we appreciate your business!
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Ben Eustice
Davidson, NC
Tony did a great job explaining everything to me.
Business Owner's Reply · 2 months ago (Jun 4)
Thank you for taking the time to leave a positive review! We're excited to continue providing top-notch pest prevention services for you.
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Vince Christopher
Denver, NC
Service technician was excellent.
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Dick Newton
Huntersville, NC
My bugs are gone.
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Melissa Fowler
Stanley, NC
Both technicians were polite and friendly and did a good job explaining what they would be doing during the inspection. After inspection everything was explained in detail what needed to be treated. We’ve been with Black Pest since building our home 23 years ago and are extremely satisfied with the service we’ve received over the years.
Business Owner's Reply · 4 months ago (Mar 26)
Thank you for sharing your positive experiences with Black Pest Prevention! It has been our pleasure to provide you with excellent service. We appreciate your business and loyalty over the years!
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Annette Mann
Cornelius, NC
I understood that I would get a call beforehand so I could be home. That didn’t happen.
Business Owner's Reply · 5 months ago (Mar 12)
Thank you for your feedback. We’re glad we had the opportunity to connect with you and review our scheduling procedures to make sure your service preferences are properly noted going forward. We appreciate your business and look forward to continuing to serve you!
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Norman & Karen Simms
Huntersville, NC
Great service!
Business Owner's Reply · 5 months ago (Feb 16)
We are so happy that you enjoyed your experience with us! Thank you for your business!
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Donna Small
Huntersville, NC
Addison was polite, patient and polite. So glad we found him.
Business Owner's Reply · 5 months ago (Feb 16)
Thank you for your kind words! We will be sure to pass them along.
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Keith Duncan
Cornelius, NC
Service was good. Not happy with web Site. Can’t get online account set up.
Business Owner's Reply · 7 months ago (Dec 29)
Thank you for your feedback. We’re glad to hear you were happy with the service, and we’re sorry for the trouble you experienced with setting up your online account. We’ll be reaching out directly to assist and get this resolved for you!
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Kevin Feeley
Huntersville, NC
Service was on time, friendly, no bugs, and no issues.
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Sue Scott
Huntersville, NC
The technician is always very polite and respect my property.
Business Owner's Reply · 9 months ago (Oct 31)
Sue, we’re so glad to hear that — thank you for your feedback and for choosing Black Pest!
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Agnes Asare
Cornelius, NC
Tony was very professional and knowledgeable on pest issues.
Business Owner's Reply · 10 months ago (Oct 14)
Thank you for your positive feedback. We appreciate your business and we'll be sure to let Tony know!
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Dorothy Hilt-McNee
Concord, NC
I have been a customer of Black Pest Control for 17 years. I have always received excellent service and my technician Lee listens to any concerns and makes suggestions.I highly recommend Black Pest Control:-)
Business Owner's Reply · 11 months ago (Sep 15)
Thank you for your loyalty and kind words! We’re so glad our team (and Lee) has provided great service. We appreciate your recommendation!
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Karen Mitchell
Charlotte, NC
I am very satisfied with Black Pest Control's customer service the best in North Carolina. Affordable prompt and knowledgeable THE BEST!
Business Owner's Reply · 11 months ago (Aug 22)
We love to read the kind words you left about your service! Thank you for the feedback and we appreciate your business.
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Julia Ward
Charlotte, NC
Jason is great! He texts each time he’s on his way and is helpful when we have questions. Thank you!
Business Owner's Reply · 11 months ago (Aug 22)
Thank you for the kind words about Jason! We really appreciate you taking the time to leave us a review, and we're glad you're pleased with our service!
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Joe Bandieramonte
Denver, NC
We recently moved into our new home that was pretreated by Black Pest Prevention during construction for termites, so we chose them for quarterly pest treatments as well.
We were very impressed with the technician Danny Rickard that came out to do the initial treatment. Danny was personable, knowledgeable, and very thorough. So far, a very positive experience with Black Pest Prevention.
Business Owner's Reply · 11 months ago (Aug 22)
We’re thrilled to hear this about Danny! We’ll pass along your feedback—he’ll be glad to know his efforts made a difference. Thank you for your business!
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Cynthia Boehrns
Charlotte, NC
Courteous on time gives you full information.
Business Owner's Reply · 11 months ago (Aug 22)
Thank you! We love hearing that our team makes your service both smooth and pleasant.
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Theresa Matthews
Charlotte, NC
I am so very pleased with my associate Jason, he's such a pleasant person to talk to he listens to my concerns and addresses them throughly. So satisfied with the service and will recommend you to all my friends and family.
Business Owner's Reply · 11 months ago (Aug 22)
We’re so glad to hear that Jason provides excellent service! We’ll be sure to share your kind words with him, and we appreciate your business!
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Judy Cole
Davidson, NC
Very pleased with the service and knowledgeable techs.
Business Owner's Reply · A year ago (Jul 7, 2025)
Your kind words mean the world to us! Thank you for trusting us and for being such a valued customer.
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Kathy Neel
Mooresville, NC
feed back.
Business Owner's Reply · A year ago (Jul 7, 2025)
Thank you for your 5-star rating! We appreciate your business.
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Rick Jelen
Concord, NC
Great service. The sales rep understood the type of service we needed and he was able to provide the service we asked for. Jason who came to the house was very friendly and very helpful.
Business Owner's Reply · A year ago (Jul 7, 2025)
Thank you for choosing Black Pest Prevention! We appreciate your 5-star rating and are thrilled to hear that you had a positive experience with our tech Jason. We'll be sure to pass the kudos along to him.
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Mike Jolly
Huntersville, NC
Nate seems to have provided a good treatment.
Business Owner's Reply · A year ago (Jun 24, 2025)
Hi Mike! Thank you for your feedback. Just give us a call if you need us!
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Derrick Williams
Davidson, NC
I have been a consistent customer of Blacpest for well over a year. My account is on monthly auto pay, billed to my credit card. The Blackpest technician comes ot my home monthly and sprays the outside, as well as taking down webs, if there happens to be any. On Saturday June 7th, I noticed a rather large wasp or hornets nest attached underneath the soffit in the rear of my home. I immediately called Blackpest and left a message, as they are closed on weekends. I received a call the following Monday, and I was informed that the earliest available appointment was Thursday the 12th, which I promptly scheduled. On Thursday, the tech arrived at my home, and upon looking at the nest, he said he couldn't remove it because he was not informed that it was large, and without a suit, he was unprepared. He notified the office, and I was given another appointment for the next day, making it one week since I noticed the nest. The next day, prior to the arrival of the tech, I received an email notifying me that there was an $85.00 fee for removal of the nest. I spoke to someone at the office, and informed them that I already pay a monthly fee for EXTERMINATION, which is what this will be, and I was informed the fee stands. I paid the fee, the tech came out without a suit, and used an extended pole to remove the main part of the nest, leaving the base, which is still attached to my soffit. I have paid twice for a service, and the work quality was substandard for this job. I will have to get a ladder and remove the base of the nest myself, and I will no longer be using Blackpest for my extermination needs.
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Anna Schorno
Huntersville, NC
Yes I'm happy with Blacks service
They are very friendly and always on time and do a good job Thank you.
Business Owner's Reply · A year ago (Jun 24, 2025)
Hello Anna! We appreciate the kind words. Thank you for being a valued customer!
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Randy & Karen Rushon
Harrisburg, NC
Very courteous and knowledgeable.
Business Owner's Reply · A year ago (Jun 24, 2025)
Hi Randy & Karen! Thank you for your positive feedback!
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Dan Baker
Cornelius, NC
$400. Still have roaches. Nothing different.
Business Owner's Reply · A year ago (Jun 10, 2025)
Thank you for your feedback. We understand how frustrating it can be when results aren’t immediate—especially when specialized treatments are designed to work over time. We’re committed to following through with your scheduled follow-up to ensure we achieve the results you were promised. Also, your service includes a 30-day guarantee, so if any issues persist after the treatment window, we’re happy to return and address them at no additional charge. If you have any immediate concerns, feel free to give us a call. Your satisfaction matters to us and we’re here to help!
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Thai Phan
Mooresville, NC
Excellent service. Friendly agent.
Business Owner's Reply · A year ago (Jun 10, 2025)
Thank you for the great feedback. We’re so glad you had a positive experience. We appreciate your business!
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Nanette Grueninger
Mooresville, NC
I've been with them for 20 yrs and have never been dissapointed.
Business Owner's Reply · A year ago (Jun 10, 2025)
Thank you for being a loyal customer Nanette! We truly value your continued trust in us and are so glad we’ve been able to consistently meet your expectations. Here’s to many more bug-free years!
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Dorothy Vick
Huntersville, NC
Service tech went out of his way to address any problems I was having and quickly provided remedies for my concerns. I have been very pleased with the service I have been receiving thus far!
Business Owner's Reply · A year ago (Jun 10, 2025)
Thank you for the great feedback! We’re thrilled to hear your technician was professional and thorough, and even more excited that you’re seeing results. Let us know if you ever need anything—we’re always here to help!
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Larry & Susan Hamm
Huntersville, NC
Complete both indoor and outdoor inspection and spray.
Have good suggestions.
Business Owner's Reply · A year ago (May 22, 2025)
Thank you for choosing Black Pest Prevention for your pest control needs. We appreciate your feedback and your business!
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