Oahu Termite and Pest ControlGeneral Pest ControlHonolulu, HI4.5 · 109 reviews
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4.5 · 109 reviews
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Pearla Buenafe
Honolulu, HI
Great?
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Douglas Prager
Kailua, HI
Completely failed on providing follow-up customer service. We can only presume that the business is now shut down, and probably bankrupt.
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Marisa Proctor
Honolulu, HI
We were happy with the speed of getting Sentricon installed. We wish our technician had put more gel and bait traps inside with our pest control service. We're not confident that the external treatment will primarily control the pests inside.
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Ashley Bailey-Hawaii Life
Honolulu, HI
Very happy with you guys especially Des & Reid. Super upset about the Miske thing. Please call me so I know how to Navagate this with my clients I’ve recently recommended your company to. Thanks! Stay well. Aloha.
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Renette Aki-kamai
Kailua, HI
Preston and Alika? were great to work with. I'm a returning customer trying the Sentricon system for the first time. I'm grateful to have the June special. Thank you! I will refer others to you.
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Cecelia Kelly-Kuresa
Waianae, HI
No! Chaunce has scheduled 3 appointments with me to spray our home after they took the tent off. Each time he did not show! I have reached out to him and still no response. I want to make it clear those three days I cancelled plans for the day to be stood up. That is very unprofessional. It’s like after we paid our service and this company received their money as a customer I was forgotten.
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Theresa Hawthorne
Kaneohe, HI
Oahu Termite were great! Our tenants weren't that good at following their preparation instructions, but the team at Oahu Termite were still able to complete our tenant's prep work. One of our tenants is diabetic and the saving of his medicine was very important. Thanks again!
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Wendy Feldner
Kaneohe, HI
Our experience with Oahu Termite was excellent from start to finish.
They were very accommodating and provided us the assurance that we needed to get the job done. Thank you Preston and staff.! |
Sonya Madriaga
Ewa Beach, HI
I am still waiting for the follow up spray.
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Susan Lamb
Honolulu, HI
Customer service was great. Reed was very good about responding to our questions and concerns. However, not so sure how effective the tenting was. Didn’t see too many dead insects (which might be a good thing?) and saw many live ants within days after the tenting (we had a bad ant problem prior to tenting). Hopefully all the termites were killed, but can’t help but wonder since we didn’t see a huge difference with the ants.
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Jane Sholing
Honolulu, HI
Jaren was very pleasantly professional and informative as well as prompt. He checked all traps, sprayed perimeter of my home and disbursed the granules as discussed with Des.
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Angela Martinez (agent)
Kaneohe, HI
Excellent service. I appreciated the communication and quick responses.
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Howard Davidson
Aiea, HI
excellent fast timely service. exceptional staff, courteous friendly and professional.
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Julene Machida
Pearl City, HI
I was good with the tenting. The staff was courteous and professional. I think the walk thru could have been more thorough. I felt like the team was primarily focused on getting the tents up fast and not making sure the items were bagged correctly. I just assumed that was very important since the gas could contaminate the food items and if so, should not be eaten. I could be wrong. Maybe the gas does not affect the food that way anymore so I'm stressing over nothing. Second, It was around 2p and I didn't receive a courtesy call yet to let us know approximate completion time. Left message at the office and Prestons' cell number. Received a call back from the office and were told we should have been called. Found out the tent was removed earlier in the morning and we could come by within an hour to check out with the inspector. I'm glad I called when I did otherwise we may not have been available to go back to the house at that time.
All in all I was satisfied with the tenting. The team was careful with the property and didn't have any damage to the plants and houses. The yard was cleared nicely with little debris. I'm still interested in doing a maintenance termite system with your company. My Terminix contract will run out next month. Please contact me at your convenience. |
Sue Wright-Maximo
Pearl City, HI
Excellent service from the beginning. Words cannot express how thankful we are to Reed and his staff for helping us in our time of need - Literally!! If you ever need to look for a termite company, look no further. I am so glad I called!
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Tony Kawaguchi
Honolulu, HI
great service, nice staff. I have used them often and highly recommend them.
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Carrie Auyung
Aiea, HI
Chaunce and his team at Oahu Termite and Pest Control are very good at their jobs! Not only are they very professional but they are equally knowledgable as well. With little ones in the house, we were very concerned about having a pest free house for them to play in. Chaunce has been very empathetic to our problem. He has gone above and beyond our expectations to make sure that we can be worry free about pests. We would highly recommend using Oahu Termite and Pest Control!
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Maggie Joy
Kailua, HI
Also need a treatment for fleas. Please call me to schedule.
Mahalo. |
Amber Yip
Honolulu, HI
Like how it was easy, fast, and they followed up with you.
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John Poole
Kailua, HI
We have been working with Chaunce and, Jaren who have been courteous, polite, well-spoken, and, diligent. Compared with other workers/contractors that I've dealt with, y'all should be happy to have them as employees. Let me add that Dez (sp?) at the phones is also sharp.
John Poole. |
Richard Dubanoski
Kailua, HI
Reed Tamashiro was very professional and helpful in guiding us through the whole process--what needed to be done and what your company company would do. He was always there when we had questions. In a word...Reed was terrific!
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Russel Sugimoto
Waipahu, HI
I made a call to Oahu Termite and Pest Control and spoke with Des. She was very helpful and made an appointment for me immediately with one of their Sales Associates named Reed. Reed was awesome and professional. He came to my residence and asked me questions regarding my issues. Reed then took a look around my property and let me know what to expect in preparation of both the tenting fumigation and the ground treatment process. Reed then measured the property and gave me an estimate. The price was reasonable so we made the arrangements. Reed was awesome, he kept in touch with us every step of the way ensuring that everything gets done properly and promptly as we have a gas water heater. We are satisfied with Oahu Termite and Pest Control and will utilize them again.
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Howard Ai
Pearl City, HI
They treated our home like it was
their own. Quality time and service! Mahalo. |
Melodia Ofalsa
Mililani, HI
We had a Sentricon HD Baiting ground treatment service last June 1, 2020.
Termites Tent Fumigation June 5, 2020. Reed, the Service Representative was nice to talked with. Reed treats customer like family. He understands our concern to keep our house in good condition. The fumigation crew are thorough, making sure we bagged things that needed to be protected. Reed doubled checked just in case we missed something. Des in the office responses right away, when I asked to replace a cover for the bait. All members of the crew answered my questions regarding termites. I highly recommend Oahu Termites and Pest Control. I’ll do business with you again. Thank you very much. Melody. |
Wendy Yuen
Mililani, HI
Great service overall.
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Charlene Young Wong
Honolulu, HI
Service was excellent.
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Brandon Aviado
Mililani, HI
Everyone was very friendly and helpful, great about being on time.
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Steven Murakami
Kaneohe, HI
Good job. Will recommend this company to friends and family.
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Kathi Albiar
Aiea, HI
Aloha. Yes, very happy. Kept me informed and worked quickly to have done for closing. I will use you again. Mahalo.
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Joseph Rodriguez
Mililani, HI
The true review will be overtime when I can determine if the treatment was effective. However the sales rep and treatment installer were polite and professional.
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Axiom Design Hawaii
Kailua, HI
Your guys did a great job.
I would definitely recommend you. |
Allen Awaya
Kaaawa, HI
Oahu Termite and Pest Control did a great job on my house. We did spot treatment for our kitchen and bathroom cabinets that showed a lot of termite droppings. We also had ground termite treatment done. They guarantee that any further treatment that would be required in the following year would be free. They also included pest control spray around the house that produced two dead centipedes!!
My only question had to do with the ground termite cannisters, two of which are sticking up above the ground that I'm worried might not clear the lawn mower. But Oahu Termite said they'll send someone over to check it and also do a follow-up inspection. They did my mother's house after we had a previous company tent and spot treat the house. That previous company's job was totally ineffective and we were fortunate to have Oahu Termite do the job that was required. |
Ellen Nishiyama
Kaneohe, HI
Excellent service. Easy to work with. Quick but effective! Will work with company again!
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Peter Young
Honolulu, HI
You folks rock... fair price and good work... thank you.
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Alexis Chang
Honolulu, HI
Your initial field technician Matt was very informative and knowledgeable. Jarrett, the follow up technician was very thorough in his examining for possible bed bugs. However, there was miscommunication regarding the prepping procedure. Chaunce, the inspector had said one thing and Dez, the receptionist said another. Everyone should be on the same page. Secondly, I’d been sent a receipt for an incorrect amount. No one got back to me regarding this matter.
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Kenneth Arai
Mililani, HI
Reed and his crew were awesome! very friendly and knowledgable professionals. Just to name a few Taylor worked hard to adjust her schedule with mines which made things easier for me to prep for fumigation. I was very happy to have her assist me throughout the fumigation process. Matt did a great job with the ground treatment and was really friendly. Matt always made sure I liked the placement of ground treatment prior to the install. The crew who tented my home was helpful and very friendly as well. Last but not least was Reed. He was very helpful and always answered my questions via tent and or phone call. Reed drove to my place multiple times to check up on me with my house prep prior to tenting. Even though Reed was busy, he took time to stop by and assist me with certain difficult house preps. I couldn't have had anyone else help me manage my termite and pest problem during these times. Very happy with the process and glad I went with Reed at Oahu termite and pest control. You guys are the heroes during these hard times and the bomb diggity! 5 star for sure! thanks for all the help with my new home.
Mahalo, Ken Arai. |
Gil Chee
Kaneohe, HI
Good follow up on estimate, quote and tenting service. Need better communication and coordination on reentry back into home.
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Mahaloha Burger - Kailua
Kailua, HI
The technician was very efficient and informative.
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David Ellis
Mililani, HI
Matt always provides excellent service. He is prompt, efficient, and always willing to take time to explain what he is doing and why. He serves your company well.
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Robert Quiamzon
Waipahu, HI
Your tech was excellent. Very polite and professional.
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