Orange Environmental Services, Inc.

I am happy with with Orange Environmental lawn service, pest control, and termite bait stations. The staff in the field and in the office are courteous and professional. I do not have pests inside my house due to effective pest control. I had an issue in my yard with sod web worms. But,when I informed OE of the issue, it was resolved. Thank you for your great service.

Every year we get the same weed problem around September/October. Currently our front yard is 50% infested with weeds that can be prevented. Can you please start doing something about the weeds end of July beginning of august before they get 50% of our front yard? Also someone was supposed to come by and spray the weeds and I have not seen them. Please help us out.

I'm not so sure that my weeds issues are being met. Something that was put out killed one of my long time ornamental shrubs. Obvious weeds in front and back yards are still present. The grass mowing and edging is fine. Lawn treatment not so much.

I have noticed that your lawn man spends a lot more time doing my lawn properly (40 to 45 mins) than when he is not being watched (seen by witnesses) 15 mins at tops.

I have had to supplement the lawn with my own chemicals.

Neel Karnani MD
352 538 2926.

You always do a thorough job, excellent work and courteous workers.

No, you skipped a week with no credit.

They have always done a great job for me.

This company is about 3 seconds from being fired. I have called and called again with out a return phone call for over a month. The general manager doesn't do what he says he is going to do. Only the pest control lady can seem to get things right which I would highly recommend. As far as the lawn treatment side Lets see what happens when I call again on Monday.

For those of you contemplating on using their service this is what I'm dealing with.

I reached out to speak to the GM but he wasn't available. I had spoke to Bobbi on August 9th and she said he would call me back. No return phone call

On August 26th No return phone call

On September 3rd No return Phone call

On September 6th No return phone call

I am pulling weeds from my yard every afternoon. Correct me if i am wrong but isn't that what we pay a lawn treatment company for so we do not have to do this.

I am very pleased with my lawn care. Keep up the good work.

There is obvious improvement in my yard since Orange took over.

Not impressed with the service. Had one spray and grass is still dying and no one will call back.

Everyone I have ever spoke to or met at Orange Environmental has been helpful, knowledgeable, and friendly. They are also quick to address any problem and very competitively priced! Ms Geneva is the best!

Everyone I have been dealing with have been very helpful and professional.

You have been treating my yard for several years, but I have no grass in the back and the weeds are doing fine again. This seems to be a
repeating situation with your service. This doesn't make me happy.

The manager of the company made sure we were serviced us immediately even though there was a misunderstanding. They solved it and we are very happy. Designed a contract with them. We would encourage others to use their service.

The things that I require from a lawn care service are two fold. 1. Show up on the date/time you agreed (or call ahead if you can’t) and 2. Close the gate to the yard when you finish. I have a pet that would be 1/2 way to St. Augustine by the time I figured out the gate was left open. These folks have never disappointed on either one of these. They show up and do great work and have never left the gate open. Thank you Orange Environmental!!

I was pleased with both services but I do have some questions. When should I see a difference in my lawn? With all of this rain should the lawn be treated again? Virginia Hornsby.

We were very displeased with our 1 month of service OES. We recently moved into our home and my husband was going to be gone for military obligations. We spoke on the phone as well as had someone come out to go over everything we wanted done for our yard. After paying almost $200 for one month, we did not receive any of the extras we spoke about. Two of the four weeks they cut our yard, they did not trim our hedges. They also did not decrease the height as discussed when making arrangements. They never weeded our flower beds, only cut them with the weed eater. And finally during clean up while using the blower, left red mulch scattered through our backyard. When I called the office to ask about a billing question, Ladonna was unavailable so I left a message for her to call back. After not hearing from her, the next day I finally called back and was able to speak with her, expressed all of these issues and stated that I didn’t not want to continue service. She stated that she could have the GM call and speak with me before I discontinued service and I said sure. Again, no phone call. I called the next day and canceled my service. We were paying entirely too much money to have subpar service. I understand they usually do well with lots of customers, however this was our experience with this company.

No.
Please see the e-mail that I sent to Shawn at 4:40 Aug. 07, 2019. Thank you.
Harry Surman.

Excellent customer service!

Not sure all area is covered..have had gate left open and I have a small dog we purchased and hate the thought of him getting out and possibly hurt.

Vardon surveyed the property, explained to me exactly what we needed and applied the fertilizer and treated the complete yard. We had other companies that actually ran around part of our yard missing large areas and leaving our yard looking horrible. Vardon made sure the yard was treated completely and has resulted in a great appearance throughout! Great Service and followup at the the office too!

Just started but so far I am pleased.

After completing my first year of yard services the weed that have all plagued me have greatly dimished. The sod webworms that have browned a large portion of the yard in the past did not appear and thee grass is thicker and plush.

Had a last minute work trip out of town and would need my yard cut a few times while gone. I was able to call and get in the service rotation while away. Orange Environmental continues to impress me.

Have been with Orange Park Environmental for over 20 years their service is Excellent!!

I have been a customer of Orange Environmental Services since 1986.....they are the Best !!!!

We have been with Orange Environment Service since 1982. Our first home for three years & then a 6 month break while our second home was constructed, So, 37 years we have been customers. We even continued service while living overseas and renters were in our home. The service has changed over the years, but has been consistent in quality. Our service is for, bug treatment for the yard, fertilizing yard, bug service for interior & exterior, & termite bond. We just call if we have problem and they are very quick to respond. Overall great service.

The grass seems to be doing better. We will see how it goes during sod webworm season.

Not sure of the gentleman who treated our house this time but from what my husband was telling me it sounded like he wasn’t listening to what my husband was trying to tell him on how and when we have Matthew treat our whole house. We really like it when Matthew comes and treats it our house. He we only want certain rooms he will do only those rooms no questions asked to where the other guy keep saying he should do the whole house and my husband would tell him we don’t need the whole house all the the time because we very really see any type of bugs. Over all very SATISFIEDS OPE. :)

Very pleased with your service. You saved our yard!

Orange Park Environmental has been Keeping our home bug free for the past four years. During this time we have always been 100% satisfied. I would absolutely recommend them. They are always friendly, professional and do as promised. Our service tech for the last two years has been Matt Guthrie. Matt is the kind of employee that is a credit your company.
C. Gerding.

Very please with the service!

Didn’t complete blowing drive way.

They do a great job for a good price. Used them once before and I am very happy to use them again.

I am displeased with service and even more displeased with the response I received when explaining the problems to the manager.

Very good service and billing.

Awesome. Punctual, honest, mean what they say and walk the talk. And did I mention reasonably priced as well? I highly recommend them.

Not really satisfied at this time. Not necessarily the fault of the guys doing the work. I paid a full May's payment of $250.00 for 1/2 a month (2 cuts) but agreed to do it because of the shrub work that needed to be done. The guys showed up the first time and had not been told about how much the shrubs need to be cut and did not bring a pole saw to trim the property line shrubs. They cut the house shrubs part of the way down as agreed so they would not die. They did not have to mow very much at all. They cleaned up well. They showed up the day after Memorial Day and had a different truck and still no pole saw. Agreed not to cut the house shrubs this time due to them already being shocked from the first cutting but still no trimming of the property line shrubs. Mowed everything. Seems to be a lack of communication between estimator and manager who had pictures of what to do and the guys doing the work.

Over spray of roundup and overuse around shrubs has been a problem as well as improper or insufficient hedge trimming. Otherwise am pleased.