Orange Environmental Services, Inc.

I would've responded sooner but I've been out of town. I returned on Saturday and the lawn is not looking good. A tech was here a couple days before (i.e. Jan. 8) according to a ticket left on the front door. He states that "services rendered" included weed control and fertilization. We have a large area that we invested in sod installation last year. It now looks terrible. I need someone to come out and explain what caused the grass that was thriving to look so lousy now and what can be done to "fix it". Thank you.

Every month I have to call about my service.

No,I am not happy,your service has become mow,blow and go that is available from other companies for less money.
Also no one in management will return phone calls.

Just started.

It was terrible service. They did not mow or trim all of the areas that had been agreed upon and left messes in my yard.

My tech was very personable and informative.

YOU Guys are great. After having multiple companies come to my home about a major ant problem and no body could resolve the problem, I called Orange Environmental they came and check out my ant problem now two months later the problem is resolved! THANK YOU Orange Environmental for everything. My yard being ant free and my house bug free you guys are a blessing thank you for all you do. Gary M KEENE.

I have had OES as my lawn care service for many years now. They are always professional, knowledgable and courteous. Varden always shows up when scheduled and listens to my concerns, takes care of any problem areas, if any, and explains any future actions that may be required. I am extremely pleased with the service OES provides and would recommend them to anyone!

Vardon is the best. Very attentive to the needs of my lawn and always smiling. Highly recommend him for all your lawn needs.

After an impressive sales pitch, I was hopeful we finally found a decent lawn maintenance/pest control company. I was wrong. My lawn looks terrible. They cut it way too short each week and never provided all of the services promised. Mowers continued to use a weed eater to mow my yard despite my constant requests they not do it. As a result, my lawn was uneven and way too short for St Augustine grass. I feel Orange Environmental is way overpriced for the quality of services they perform!

Confident with their service!

We have used your company for many years and have always been satisfied with your service.
Your employees are always friendly and respectful when dealing with any of them.

Very satisfied with this service.

Just signed up for services so far very happy with the service seems to be organized and professional. Jim P.

Professional, excellent customer service! Have had issues in the past with lawn service from other companies, orange shows up exactly when they say they are going to and they call me the day ahead so I can put my dogs up! Also, love my pest control technicians, always go above and beyond to make sure my home is pest free! Because of this I never see a bug, keep up the good work, so glad I found you!

Very happy with Orange Environmental Services, Inc. Great services and wonderful staff.

They have always been patient, promt and helpful in all their services.

Bait station was left on ground. Please correct.

I have only received my first treatment but have seen an immediate impact on the dollar weeds. Keep it up.

I am satisfied 😊. Please suspend service effective July as I requested on my October payment. Thanks!

I am happy with with Orange Environmental lawn service, pest control, and termite bait stations. The staff in the field and in the office are courteous and professional. I do not have pests inside my house due to effective pest control. I had an issue in my yard with sod web worms. But,when I informed OE of the issue, it was resolved. Thank you for your great service.

Every year we get the same weed problem around September/October. Currently our front yard is 50% infested with weeds that can be prevented. Can you please start doing something about the weeds end of July beginning of august before they get 50% of our front yard? Also someone was supposed to come by and spray the weeds and I have not seen them. Please help us out.

I'm not so sure that my weeds issues are being met. Something that was put out killed one of my long time ornamental shrubs. Obvious weeds in front and back yards are still present. The grass mowing and edging is fine. Lawn treatment not so much.

I have noticed that your lawn man spends a lot more time doing my lawn properly (40 to 45 mins) than when he is not being watched (seen by witnesses) 15 mins at tops.

I have had to supplement the lawn with my own chemicals.

Neel Karnani MD
352 538 2926.

You always do a thorough job, excellent work and courteous workers.

No, you skipped a week with no credit.

They have always done a great job for me.

This company is about 3 seconds from being fired. I have called and called again with out a return phone call for over a month. The general manager doesn't do what he says he is going to do. Only the pest control lady can seem to get things right which I would highly recommend. As far as the lawn treatment side Lets see what happens when I call again on Monday.

For those of you contemplating on using their service this is what I'm dealing with.

I reached out to speak to the GM but he wasn't available. I had spoke to Bobbi on August 9th and she said he would call me back. No return phone call

On August 26th No return phone call

On September 3rd No return Phone call

On September 6th No return phone call

I am pulling weeds from my yard every afternoon. Correct me if i am wrong but isn't that what we pay a lawn treatment company for so we do not have to do this.

I am very pleased with my lawn care. Keep up the good work.

There is obvious improvement in my yard since Orange took over.

Not impressed with the service. Had one spray and grass is still dying and no one will call back.

Everyone I have ever spoke to or met at Orange Environmental has been helpful, knowledgeable, and friendly. They are also quick to address any problem and very competitively priced! Ms Geneva is the best!

Everyone I have been dealing with have been very helpful and professional.

You have been treating my yard for several years, but I have no grass in the back and the weeds are doing fine again. This seems to be a
repeating situation with your service. This doesn't make me happy.

The manager of the company made sure we were serviced us immediately even though there was a misunderstanding. They solved it and we are very happy. Designed a contract with them. We would encourage others to use their service.

The things that I require from a lawn care service are two fold. 1. Show up on the date/time you agreed (or call ahead if you can’t) and 2. Close the gate to the yard when you finish. I have a pet that would be 1/2 way to St. Augustine by the time I figured out the gate was left open. These folks have never disappointed on either one of these. They show up and do great work and have never left the gate open. Thank you Orange Environmental!!

I was pleased with both services but I do have some questions. When should I see a difference in my lawn? With all of this rain should the lawn be treated again? Virginia Hornsby.

We were very displeased with our 1 month of service OES. We recently moved into our home and my husband was going to be gone for military obligations. We spoke on the phone as well as had someone come out to go over everything we wanted done for our yard. After paying almost $200 for one month, we did not receive any of the extras we spoke about. Two of the four weeks they cut our yard, they did not trim our hedges. They also did not decrease the height as discussed when making arrangements. They never weeded our flower beds, only cut them with the weed eater. And finally during clean up while using the blower, left red mulch scattered through our backyard. When I called the office to ask about a billing question, Ladonna was unavailable so I left a message for her to call back. After not hearing from her, the next day I finally called back and was able to speak with her, expressed all of these issues and stated that I didn’t not want to continue service. She stated that she could have the GM call and speak with me before I discontinued service and I said sure. Again, no phone call. I called the next day and canceled my service. We were paying entirely too much money to have subpar service. I understand they usually do well with lots of customers, however this was our experience with this company.

No.
Please see the e-mail that I sent to Shawn at 4:40 Aug. 07, 2019. Thank you.
Harry Surman.

Excellent customer service!