Premium Termite & Pest Control

Premium Termite & Pest Control

Premium Termite & Pest Control

Pest Control

Long Beach, CA

4.8 · 696 reviews
4.8 · 696 reviews

About Premium Termite & Pest Control

Locations

Long Beach, CA
Also serving: Kern County, CA · Lancaster, CA · Los Angeles County, CA · Orange County, CA · Riverside County, CA · San Diego County, CA · Ventura County, CA

Services

Pest Control
Additional Services: Ant Control · Bed Bug Control · Bee & Wasp Control · Carpenter Ant Control · Moth Control · Rat Control · Roach Control · Rodent Control · Stink Bug Control · Termite Control · Termite Inspection

Business Hours

Mon-Fri: 8 AM - 5 PM, Sat: By Appointment Only Sun: Closed

Payment Options

Visa, Mastercard, Cash, Check

Years in Business

10

Business Qualifications

Licensed, bonded, and insured.

About This Business

At Premium Termite and Pest Control, you can feel secure knowing that your home is being protected against unwanted termites and pests. No home infestation is identical, which means that every problem requires an individual solution.

696 Reviews for
Premium Termite & Pest Control

What people say about Premium Termite & Pest Control
Professional · 186
Thorough · 90
Friendly · 89
Knowledgeable · 82
Great Service · 62
· Show All
4.8 star average rating (696 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Los Angeles, CA
Great customer service and thorough termite inspection. The inspector even went above and beyond his responsibility and took a video of a leaky pipe under my home.
Hawaiian Gardens, CA
Pleased with the gentleman he was very thurogh.
Pacific Palisades, CA
Joel was on time, explained all our options clearly and did a thorough and complete job. Highly recommend!!
Lakewood, CA
Did the job.
Pasadena, CA
Good work, clear instructions. Besides termites, all those cellar spiders are gone too!
Manhattan Beach, CA
Joel was informative and professional, answered my questions, I selected a company that I worked with before as they were less expensive.
Long Beach, CA
Very please with fumigation service.
I have dealt primarily with Bre who has consisting returned calls with excellent follow ups. A pleasure to deal with and knowledgeable.
The answering service has always been polite and ensured she has understood message to be forwarded to office.
My gratitude to all staff for excellent work.
Highly recommend this company.
No ,I am not getting paid not receiving anything for free. Just an honest review.
Redondo Beach, CA
I am very impressed with the throughout inspection and how knowledgeable the inspector was. I will definitely used their service. I highly recommend this company.
Long Beach, CA
Javier is a tremendous person. Really knowledgeable and professional and friendly and helpful. Appreciate his expertise and advice!
Long Beach, CA
Punctual, COVID compliant, friendly.
Palos Verdes Estates, CA
Terrific company and service people. Very professional, on time, and excellent communication throughout. The have a call center service during certain periods/times, but the call back is quick and preferable to leaving a message and not knowing if anyone will ever answer.
Lakewood, CA
On time, every time. Fast yet efficient. Accommodating. Complied with all requests to be careful with plants and rooftop fixtures. Competitive prices. Fully recommended.
Long Beach, CA
Two young gentlemen, on time, professional in their demeanor, clear in their explanations. What could be better?
Long Beach, CA
Thank You Joel!
Lakewood, CA
Grew t experience! Inspector was on time and did a detailed job. Went over what needed to be done in the garage and gave me pointers on how to fix somethings myself. Will be using for the termite spray. Overall great experience!!
Long Beach, CA
Professional and informative representative.
Pasadena, CA
We have used similar companies previously but were more than pleasantly surprised with the service we received. The great reviews that had been posted were certainly well deserved. Logan spent considerable time repairing and treating the areas that had been highlighted by the initial free evaluation. He was extremely professional and knowledgeable and answered all our questions. We will certainly use them again.
Long Beach, CA
Danny was punctual, professional, and courteous. He wore face mask and shoe covering. Good customer service also. Would recommend this company.
Long Beach, CA
I called Premium for a spot treatment of what appeared to be termite droppings. They could have easily charged me for that treatment and I would have been none the wiser. The technician informed me that what I showed him was evidence of ants, not termites. He explained the service options for dealing with the problem, all of which were cheaper and easier than if it had been termites. You don't get that sort of honest dealing with many pest control companies. I'll be calling these guys again for any future pest control jobs that come up.
Torrance, CA
No more ants after one visit!
Long Beach, CA
Marty is great although his ant treatments did not work so we purchased Terro ant traps and they worked right away. We were very unsatisfied with your termite service. Although the inspection was good, further contact disclosed that your company does no other wood repair after fumigation other than patching and recommended that "any handyman" could do further repairs. After being left in the lurch like this, we decided to have another company do our fumigation for us and do any necessary wood repair and patching. We will most likely continue with your pest control program as it mostly has worked well for us.
Business Owner's Reply · 3 months ago (Dec 6)
Hi Nora, thank you for the feedback and I am sorry we provided less than 5 star service. For the ants they sometimes are stubborn and it could take us several visits. We use the best products we legally can and are constantly training. I see you do call us out a few times in between services, but please know we will always keep coming back at no charge for you!

We have had wood crews and also used contractors with us in the past, but recently have not been able to find any that provide the level of service we ex[ect for our customers.

I understand your frustration on both matters and your words are taken to heart to help us improve.

Thank you,

Jason Fiala

President
Premium Termite and Pest Control
Long Beach, CA
Great service. Thank you.
Lancaster, CA
They were great.
Long Beach, CA
Great and professional customer service! Javier was thorough and even discovered some plumbing issues we didn't realize we had.
Torrance, CA
Quote is significantly higher than my neighbor, who got his fumigation done last week. We own same size house within the same community. Requested details on quote. Have not heard back from team on the details. I was told I will get a call back on Friday with details. I then got a call on Friday stating their office will close soon and they will call Monday. Still havent heard back.
Los Angeles, CA
Yes I am very happy how all your team work went and they made it so smooth for me with all there help.. highly recommended..
Long Beach, CA
Always great service and very professional and friendly.
Long Beach, CA
Good.
Long Beach, CA
So glad we went with Premium Termite & Pest Control. I left a review on Yelp. :)
Long Beach, CA
Carson Colpean is wonderful. He’s respectful, well mannered and a source of lots of information about termites and pest.
Long Beach, CA
Great job! Quality customer service and technician.
Playa Del Rey, CA
I thought the service was very good and it was very quick and efficient. The office called me a couple of days later to schedule the next time that they would be out here. It's kind of hard to tell as I had flea issues and kitties always scratch, but I would definitely recommend this company.
Los Angeles, CA
Inspector Logan was very helpful and knowledgeable.
Palmdale, CA
What a nice surprise. The serviceman that came out was not only an expert, he was very professional, courteous and extremely knowledgeable. All qualities we rarely find when having to call in to have repairs or service done now-a-days. Would definitely call this company again if they would send out the same technician!
Long Beach, CA
Timely service and people are friendly.
Redondo Beach, CA
Danny was very good at his job did thorough check up and answered questions
He is an asset to your company
Please do send some packing plastic bags
So we can prepare ourselves for the upcoming fumigation
Need some bags to pack.
Los Angeles, CA
The ants are GONE!!!!!!! Prompt courteous and the ants are gone!
Long Beach, CA
I was very pleased with Premium Termite and Pest Control. Both Jason and Logan were very professional and knowledgeable. Premium addressed my termite concerns a few years ago. I was so pleased, I called them back again to eliminate some insects. I highly recommend Premium from the office staff to the technicians and would not hesitate to call for their assistance again.
Bellflower, CA
Not sure what to expect. I've called customer service a few times & left messages. Have not received a call back yet. So that makes me alittle nervous about the actual job coming up tomorrow. 😬.
Lakewood, CA
Extremely happy with the customer service and the supreme quality of the work, and at a very reasonable price! Jason Fiala and his crew know their stuff and their customer etiquette is out of the park! I would gladly recommend them to my friends and family. Thank you Jason!