Rigo Pest Prevention

Great job!! Tech was on time, courteous and kept me informed on the treatment he was performing around the house.

Initial phone call with Rigo convinced me to give his company a try after a totally unsatisfactory relationship with my current pest control company. Eddie arrived for first appointment on time and provided an exemplary assessment of my pest control needs and explained in a knowledgeable and professional manner what Rigo's would do to resolve the issues. Wow......customer service and competence! That's what I expect.

The tech arrived right on time and explained what he was going to do for our initial service. He did what we agreed on and was friendly and professional.

Quick service nice people to deal with. Recommend Rigo for job. Mike was polite and professional and would recommend.

Great service. Technician came right on time was very efficient and took time to explain all he did and what I should expect.

I appreciated Michael's letting me flag him down while in The Highlands and listen to my pack rat tale of woe! He responded right away and we have since captured the culprit. More work is required, screening the a/c unit.

Eddie is always professional and friendly. Whenever we have called the owner has answered and is always professional and simply has a great attitude.

I always appreciate your service. And the fact that eddie keeps my schedule every 3 months.

I really appreciate Matthew. He is prompt, friendly, and knowledgeable (considering he's only got 3 months or so on the job). He's very really to be of service in between the three-month service calls. Really appreciate him.

Rigo Pest is very professional and responsive. They have stood behind their work.

The technician was prompt and courteous, and the office staff treated me respectfully and professionally. That said, I'm puzzled by the way they handled my bee infestation. I was quoted $175 to deal with bees that had taken up residence inside of the wall of my storage closet attached to my house. The technician sprayed pesticides and sealed up the holes that bees could use for entry using silicone caulk. No one ever suggested I should be concerned about honey comb inside the wall or ceiling, or quoted me a price to deal with it. My father-in-law suggested that I needed to have someone investigate and if necessary remove the comb from in the wall. I called another local pest control company and they quoted me $150 to treat chemically, and $25 per/15 minutes to remove the comb, with a minimum of 30 minutes. When I read online about bee removal from inside the wall of a structure, pretty much everything states the comb must be removed or it will damage the structure, AND the bees will return (caulk or not.) I called the technician Bill and spoke to him about my concerns, and he seemed reluctant to address whether or not the comb needed to be removed. He volunteered to go back by and check it out to be sure the bees were gone, and told me he would call me the next day. I have received no phone call (so far) but he did send me a second invoice, stating that he sprayed additional pesticides.

Do I need to have the comb removed? What do they charge for such a service? I don't know, and I'm not sure why they haven't been able to answer my questions.

I'm not sure who might be reading this review, but I feel it is a fair and accurate account of my experience. I hate to give them a poor rating, but if I am forced to hire a second company to remove the comb, then I believe Rigo Pest will deserve the rating I've given.

Professional and explained what he was going to do.

On time and thorough and did a great job with no daily interference.

Simply the best! Works quickly, professional. We'll always have him back for our pest control needs!

They were very kind, professional, and thorough. I would recommend them without hesitation.

As always, excellent service from everyone at Rigo Pest Control.

Hi- I am a longtime customer of Rigo Pest Prevention and am satisfied with their service. They are responsive and thorough. I'd like to have someone return to the home in the next week or so to evaluate the effectiveness of the rodent exclusion work.

Josh is always great and very thorough! Thanks Josh!

I really appreciate how quickly Eddie responded to my message that I left asking to come back out to spray and to leave 'sticky traps'. He was there the next day and earlier then expected. He is a true professional and a lovely gentleman.
Thank you!!

From the office call to the technician, I was received with pleasant and helpfull individuals.

Matthew was actually our technician this time, not Josh.

Josh was very good and knowledgeable for our many questions. He was patient and thorough in eliminating and preventing the little critters.

Always available. Quickly respond to client concerns. Very professional, and personable.

Rigo & his team are always a pleasure!
Rigo Pest has taken care of our pest control for over a year & we are extremely pleased with the service.

Eddie is always professional and efficient. We've had no issues with pests and are so thankful for good, quality prevention.

Josh did a great job explaining the service and will return in 31/2 months to check for insects . Very pleased with thorough inspection.

After waiting a while for a call from the technician he was very nice and professional. He was very prompt getting to my house. My appt was for 10am and he showed up at 9:57. He explained what he would do and why. He did the outside and then put covers on his shoes as to not track things into my house. I would recommend this company.

Fabulous company to use and recommend! okkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk.

Excellent response time to my frantic call. Service tech, Eddie, was a plus. He not only explained what he saw as the current situation, but what he was going to do, and how he was going to resolve it. My dogs and I are safer due to your prompt actIons. Thank you!

Rigo pest prevention performed a quality termite treatment on my home and my detached buildings he thoughtfully explained the process and provided a warranty so that I can rest assured that termites will not be a problem for me. They also took care of a bee problem that I had. Rigo pest is a very professional company and I would recommend to anyone looking for top quality service.

Josh was prompt efficient & took customer service to a new level of an already awesome company.

Very pleased with professionalism and knowledge of the tech not only about pests but also about the annul program. Very thorough initial treatment and reasonable pricing.

Josh is very attentive and explains things well. He came quickly and will return again today to make sure the ants are taken care of. We are very thankful to have Josh as our technician... he is outstanding. :)

Thank you for always working with us to provide the best options for our immediate needs.

Josh was very thorough and explained our treatment process so that we could understand it! If we have an issue he and Rigo are ready to assist. So pleased we switched service companies.

Bill was wonderful, professional and prompt. HE WAS VERY KNOWLEDGEABLE AND GAVE GOOD ADVICE FOR WHAT WE NNEDED TO LOOK OUT FOR.

It was okay. The person forgot to replace a couple sticky traps, however. No big deal unless I see bugs. I did see what looked like large brown/black (?) ants on the kitchen floor, just two on two different days. Not like the ants on driveway. Maybe not ants (?).

It was not Josh who was here, it was Matthew, but no complaints about the service.

Very professional. Michael asked if I had any concerns regarding bugs. I told him that I had been seeing fire ants. He was able to locate where they were coming from and treat my yard accordingly.

Matt was helpful an efficient....and excellent service experience.

Mike was on time like normal. Always have good service with Rigo!