Robin Aire Service Company

Robin Aire Service Company

Robin Aire Service Company

Air Conditioning & Hvac Services

Wixom, MI

4.9 · 406 reviews
4.9 · 406 reviews

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About Robin Aire Service Company

Location

Wixom, MI

Services

Air Conditioning & Hvac Services
Additional Services: Air Conditioning Contractor · Air Conditioning Repair · Air Conditioning Services · Air Conditioning Services · Air Conditioning Unit Installation · Commercial And Residential HVAC · Commercial Electric · Electrician · Heating & Air · Heating Contractor · Heating Services · Residential Electrical

Products

Bryant

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

38

406 Reviews for
Robin Aire Service Company

What people say about Robin Aire Service Company
Professional · 97
Excellent · 66
Friendly · 47
Courteous · 45
Knowledgeable · 42
· Show All
4.9 star average rating (406 reviews)
Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Service this morning was perfect. Austin arrived with a smile on his face and did a great job in doing the annual inspection and maintenance. As always, I am perfectly satisfied with his performance and in working with Robin Aire as I have for many years. Their staff has always been very kind and takes care of any matters diligently. I always have and will continue to recommend them very highly.
Business Owner's Reply · 3 days ago (Sep 28)
We are happy to provide you with kind service, Ruth! We thank you for calling Robin Aire through the years and trusting us with the maintenance of your HVAC system!
Had our boiler maintenance check today, and was very pleased with the service from Robin Aire. Quinn, our technician was very nice and did a thorough job. I have the maintenance work done every fall, and glad to hear good news from the techs letting me know all is good with the boiler and ready for winter. I am very happy with Robin Aire and have been for many years. I highly recommend. Kathy C.
Business Owner's Reply · 3 days ago (Sep 28)
Thank you so much for being a loyal Robin Aire customer through the years, Kathy! We are happy to partner with you to maintain your boiler to keep your home warm during the winter. We look forward to continuing to work with you!
Technician came on time to my house. Standby generator was installed in one day. At the end of installation, the technician with me instructions. I wish all his instructions were on the paper so that I can do a follow up
Thank you
Suresh Valsangkar
734-394-9981.
Business Owner's Reply · 8 days ago (Sep 22)
Hello, Suresh! Thank you so much for calling Robin Aire for your generator needs. We're so happy to provide you with that service. Please feel free to call our office at (248) 380-1857 with any questions you may have about your generator. We are happy to answer any of your questions!
Thank for the quick response and service.
Business Owner's Reply · 8 days ago (Sep 22)
Thank you for the review! We're happy to provide you with quick service.
Darius, your technician, was professional,efficient, and extremely polite. He is the kind of employee who makes an individual want to keep doing business with the company,.
Business Owner's Reply · 22 days ago (Sep 8)
We are so pleased to hear about your experience, Brina. Thank you for the kind words and fantastic review. We look forward to serving you again in the future!
Robin Aire provided excellent service, from a prompt meeting with a representative, to expedited scheduling and installation. I highly recommend them.
Business Owner's Reply · 22 days ago (Sep 8)
It's fantastic to hear about your experience with our team at Robin Aire, Dave! Thank you for calling us for your HVAC needs!
Nick,Alan and Heber did an amazing job from start to finish. Nick did an overview of the new equipment and made sure we understood the functions of our awesome looking new equipment!
Business Owner's Reply · 22 days ago (Sep 8)
Thank you so much for the positive feedback about our team members! We thank you for choosing Robin Aire and look forward to helping you maintain the new units!
Completely satisfied with Robin Aire Service Company. Christian Shimoon the technician, was professional, courteous and explained every thing he was doing and highlighted the benefits of the "Worry-Free Service Plan".
Business Owner's Reply · A month ago (Sep 1)
That is fantastic to hear, Chuck! Thank you for your kind words and feedback about our technician! We are happy to have you as a Robin Aire customer.
Very happy with your service.
Business Owner's Reply · A month ago (Aug 25)
We're so happy to hear that you are happy with our service, Carlos! Thank you for the great review.
I was very happy with your sales dept, Jason, and with your installers. They did a lot of work in just one day. I also was surprised but happy someone came out to check as quality control, Justin. He went over how to use everything and addressed an issue. I appreciated it.
Business Owner's Reply · A month ago (Aug 18)
Leslie, we truly appreciate your feedback. We are so happy that we were able to address an issue that occurred. Thank you for calling Robin Aire and we look forward to helping you maintain your new equipment!
Very helpful. Got my generator working again. Hooray!
Business Owner's Reply · A month ago (Aug 18)
Mary, we are so glad that we could help get your generator working again! Thank you for calling Robin Aire!
Excellent & very professional !
Business Owner's Reply · A month ago (Aug 18)
Thank you, Josefina! We appreciate the five-star review and your kind words!
Called before coming. Arrived at appointment promptly on time. Did his work efficiently and the total time was as expected.
Business Owner's Reply · 2 months ago (Aug 7)
Thank you for the great review, Ronald! We are happy to have provided you with prompt services.
Great technician.
Business Owner's Reply · 2 months ago (Jul 24)
Thank you for the five-star review, Jayne! We love to hear that you had a great experience with your technician!
I am happy with the service but not happy with the customer service !! they screwed up my appointment
and this is not good for you fix it.
Business Owner's Reply · 2 months ago (Jul 24)
Hello, Ike. We sincerely apologize that you did not receive the five-star customer service that we always strive for and that you expect. We welcome the opportunity to discuss the situation with you further. Please feel free to contact our office at your earliest convenience at (248) 380-1857.
Our service guy was great very personable and did his job in a timely manner would definitely use you guys again.
Business Owner's Reply · 2 months ago (Jul 21)
We're so happy to hear about your experience, Larry & Christy! Thank you for choosing Robin Aire and we look forward to working with you again!
Christian called before arriving and was actually here a few minutes early which was great. He explained exactly what he was going to do and found an issue with our air conditioner. After speaking with us, he was given the "go ahead" to change a part. When finished with his work, Christian was very thorough with telling us what he had done/looked at while he was here. Very polite, easy to understand, and made sure we did understand everything that was completed. Thank you.
Business Owner's Reply · 3 months ago (Jul 14)
We thank you for providing us with such fantastic feedback about your experience with our technician, Christian! We are so happy to hear that your experience was so positive and we look forward to working with you again!
Very pleasant and polite answered all my questions.
Business Owner's Reply · 3 months ago (Jul 14)
Thank you so much for the five-star review, Daizel! We're happy to have you as a Robin Aire customer!
Excellent service... friendly and professional technician.
Business Owner's Reply · 3 months ago (Jul 10)
We're so happy to hear that our team provided excellent service! Thank you for the great review, Byron!
You are on time thorough and reasonable.
Business Owner's Reply · 3 months ago (Jul 5)
Thank you for the great review, Reed!
Dionne is a very professional technician. He explained everything he was doing and answered any questions that I had very courteously. You need more technicians with his caring and understanding personality.
Business Owner's Reply · 3 months ago (Jul 5)
We so appreciate you taking the time to provide us with feedback about your experience with our technician. Thank you for choosing Robin Aire and allowing us to partner with you to keep your home comfortable.
I have been a customer of Robin Aire for 28 years. They are always courteous, mindful of not tracking dirt into my house, and the service they provide is ALWAYS the BEST. Their Air Conditioning unit installations and Furnace installations, as well as their routine maintenance visits and the occasional repairs are handled professionally and promptly They know their products, and always explain what they are doing, and why they are doing it.
Business Owner's Reply · 3 months ago (Jul 5)
Thank you so much for the wonderful feedback, Mike! We are so happy that you are a loyal Robin Aire customer and thank you for calling Robin Aire!
Very informative! Appreciate the service.
Business Owner's Reply · 3 months ago (Jun 29)
Thank you for choosing Robin Aire, Michael! We appreciate the fantastic review!
Yes - I am very please! Dennis was very professional and friendly. He took extra time to explain things to me- very much appreciated! Arrived at time he said he would- was nice of him to call to let me know he was on the way. Thank you.
Business Owner's Reply · 3 months ago (Jun 29)
This is wonderful to hear, Maria! Thank you for the fantastic review and for calling Robin Aire! We're happy to partner with you to keep your home comfortable.
I hired Robinaire to add a circuit for a hot tub. Greg and Billy did an outstanding job. The were on time, efficient and professional. I’ve asked them to quote a generator and EV charger after this experience.
Business Owner's Reply · 3 months ago (Jun 28)
We are absolutely thrilled to hear about your experience, Ken! Thank you for leaving such a fantastic review and allowing us to quote additional projects in your home. We look forward to working with you again!
Keith did a very professional job, and was a pleasure to work with. It’s refreshing to see young folks take pride in their workmanship.
Business Owner's Reply · 3 months ago (Jun 22)
We're so happy our team provided you with such great workmanship! Thank you for the great review, Tom!
Excellent service and punctual. Went above and beyond.
Business Owner's Reply · 3 months ago (Jun 22)
Thank you for the five-star review, Denise!
I am very pleased with my decision on going with robin aire installing my generator. They’ve done installations for me in the past also. I have recommended them to others for any kind of work. Robin aire. Thank you for a job well done!
Business Owner's Reply · 3 months ago (Jun 22)
Thank you so much for choosing Robin Aire for your generator installation! We are glad to hear you had a great experience and thank you for recommending us to others!
Please feel free to contact our office at (248) 380-1857 to discuss any feedback you may have as to how we could have made your experience a 5-star one! Thank you for your review.
From Sales to installation, I'm extremely satisfied with all the service provided by Robin Aire Service Company.
Everything was taken care of as promised, the installation crew was highly professional and knowledgeable.
I love my new system and it works as great as advertised.
I'm limited to only 5 stars, otherwise the rating would be much higher.
Thank you.
Business Owner's Reply · 4 months ago (Jun 16)
Thank you for the stellar review, Daniel! We are so happy we were able to deliver the service and installation that you were looking for! We look forward to partnering with you to maintain your new system.
All technicians were polite and respectful with our yard and inside our home. They left everything better than when they started.
Business Owner's Reply · 4 months ago (Jun 16)
This is fantastic to hear, Shawn! Thank you for the five-star review and great feedback about our technicians!
I am not able to use Google or Facebook from my work computer. I give my service this morning the highest marks, that is, good communication regarding the scheduling the visit and the Tech was prompt and great to work with.
Business Owner's Reply · 4 months ago (Jun 16)
Thank you, Bill! We appreciate your kind words and thank you for the opportunity to work on the HVAC system in your home.
Very reliable service with knowledgeable technician.
Business Owner's Reply · 4 months ago (Jun 16)
Thank you for choosing Robin Aire and we're happy to provide you with knowledgeable service!
goood service..and on time with appo.
Business Owner's Reply · 4 months ago (Jun 16)
Thank you for the five-star review, Timothy! We are glad that we provided you with prompt service!
Ian did a great job. I recommend your company to all my neighbors and relatives.
Business Owner's Reply · 4 months ago (Jun 9)
Thank you so much for the positive recommendations, Robert! Make sure anyone you tell about Robin Aire mentions your name when they call in! It could mean a $50 Visa Gift Card for you!
I had my 2 heaters 2 air conditioner replaced by Robin Aire. I interviewed 4 other companies and choose Robin Are. I choose them because They had a bid that had the best equipment and best service package for years to come. The other day my choice proved to be correct. John one of there tech's came to the house to service for the summer. He was honest gave me several choices to solve my issues and was great to work with.I feel blessed to have Robin Aire in my home.
Business Owner's Reply · 4 months ago (Jun 9)
Hello, Leslie. Thank you so much for your kind words. We are honored that your chose the Robin Aire team. We believe that you have made a fantastic choice in allowing us to install your HVAC system. If you feel there is anything we can do to earn a five-star rating from you, please do not hesitate to call our office at (248) 380-1857.
The two men that installed my air conditioning unit did a great job. Very informative and explained any questions I had. Job well done thank you.
Business Owner's Reply · 4 months ago (Jun 9)
We're so happy to hear about your installation experience, Mike! Thank you for choosing Robin Aire and we look forward to partnering with you to maintain your new A/C unit!
Service Tech Keith Rourke was great, informative, and very polite. The whole repair process so far has been easy and once the AC is repaired we will be setting up yearly service for furnace and AC with Robin Air.
Business Owner's Reply · 4 months ago (Jun 7)
Carol - this is absolutely fabulous to hear! We thank you for choosing Robin Aire and are confident that yearly maintenance for your units will only extend their life!
100% excellent.
Business Owner's Reply · 4 months ago (Jun 2)
Thank you for the five-star review, Mouna!
The repairman was very nice and fixed the problem. When it was installed last September they must not have checked the ac unit. I am glad it got fixed today due to the heat.

Thank you

Michelle Wolfe.
Business Owner's Reply · 4 months ago (Jun 2)
Hello, Michelle. Thank you so much for the five-star review! We appreciate the opportunity to return to your home and resolve any issues that were happening with your AC unit. We look forward to working with you again!
Electrician, Billy, was professional and knowledgeable. Would recommend service.
Business Owner's Reply · 4 months ago (May 31)
Thank you for the recommendation and five-star review, Alvin! Check out how referring someone you know to Robin Aire can help you too: https://www.robinaireheating.com/referral-program/