Robin Aire Service Company

Robin Aire Service Company

Robin Aire Service Company

Air Conditioning & Hvac Services

Wixom, MI

4.9 · 437 reviews
4.9 · 437 reviews

About Robin Aire Service Company

Location

Wixom, MI

Services

Air Conditioning & Hvac Services
Additional Services: Air Conditioning Contractor · Air Conditioning Repair · Air Conditioning Services · Air Conditioning Services · Air Conditioning Unit Installation · Commercial And Residential HVAC · Commercial Electric · Electrician · Heating & Air · Heating Contractor · Heating Services · Residential Electrical

Products

Bryant

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

Years in Business

39

437 Reviews for
Robin Aire Service Company

What people say about Robin Aire Service Company
Professional · 106
Excellent · 70
Friendly · 50
Courteous · 47
Knowledgeable · 45
· Show All
4.9 star average rating (437 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Service,price,work was excellent. All contacts very professional. Work was of the highest standard. Thank you!
Installation of a complete new system went as planned and the crew was very good at explaining everything. The whole project was finished in one day.
Inconsistent service quality and high prices.
mike did an outstanding job as usual.
Business Owner's Reply · 4 months ago (Dec 1)
Thank you for the fantastic review, Paul! We look forward to working with you again!
The technician that came to our home was fantastic (Denny Todd) we really liked him and he was vary knowledgeable and professional and helped us with our issues.
Business Owner's Reply · 4 months ago (Dec 1)
We are so happy to hear about your experience, Billy! Thank you for calling Robin Aire!
Our call to Robin Aire was for an emergency. We learned our hot water tank cracked the evening prior to the one day before Thanksgiving! I called them late that night and the next morning the service guys called me, came out, looked at the problem and then put in a new tank that day. This gave us the reason we were very thankful for on the next day when we celebrated Thanksgiving! We were very grateful for such excellent service! The phone receptionist and the repairmen were friendly and did a great job. We have purchased and used Robin Aire's Furnace, Air and Water upkeep program for many years and are very satisfied with how they have aways come through for us.
Business Owner's Reply · 5 months ago (Nov 28)
We are so happy to hear that we were there to help, Gary & Kathy! We know how inconvenient it can be to have a hot water tank go out the night before a holiday, and it was our pleasure to be able to get a fix in place before the day! Thank you for calling Robin Aire.
Quality work.
Business Owner's Reply · 5 months ago (Nov 28)
Thank you for the five-star review, Robert!
The service was exemplary. Christian knocked on the door, but prior to that acknowledged that he was going to be 15 minutes prior to arrival, which he was exactly on time. He was very informative, and even though I was working from home, he had minimal noise while doing his task, he was also very informative informing me that I had a part that needed repair quickly. Found the estimate for said part and let me know all of the options that were available to me. We definitely will use Robinaire when it comes time to replace our furnace.
Business Owner's Reply · 5 months ago (Nov 22)
Thank you for the fantastic feedback, Gary! We are so pleased to hear about your experience. We thank you for being a Robin Aire customer and we look forward to working with you again in the future!
Very complete check up. John was very good but didnt want a lot of questions.
Business Owner's Reply · 5 months ago (Nov 17)
Hi, Leo. We are happy to hear that the check up went well. We are more than happy to answer any outstanding questions you may have; please feel free to call our office at your convenience at (248) 380-1857.
Nice people, thorough job! We are very pleased.
Business Owner's Reply · 5 months ago (Nov 17)
We are so glad to hear about your experience, Karen! We appreciate you being a Robin Aire customer!
Victor was on time, focused and went above and beyond to make sure our furnace was ready and efficient for the cold days of winter.
Business Owner's Reply · 5 months ago (Nov 17)
We thank you for your feedback, Steve! We are happy to help prepare your furnace for winter!
Excellent young man, very pleasant, well spoken, considerate, yes give him 5 stars. well done.
Business Owner's Reply · 5 months ago (Nov 17)
Thank you for your fantastic review, Catherine!
Thankfully, Victor was able to find the rattle and able to fix it. Thank You !
Business Owner's Reply · 5 months ago (Nov 9)
We're so happy to hear that our technician was able to fix it! Thank you for calling Robin Aire!
Cyrus did a very good job on furnace tune up. I found him to be very knoledgable, professional and courteous.
Business Owner's Reply · 5 months ago (Nov 3)
We are so happy to hear about your experience, Rusi! Thank you for calling Robin Aire!
The Service man Bryan was very polite and congenial. He also took the time to explain every thing so I could understand what he was doing and why he was doing it. He was VERY knowledgeable and professional and friendly. The cost of the service rendered was very reasonable. I will definitely call Robin Aire next time.
Business Owner's Reply · 5 months ago (Nov 2)
We are so happy to hear about your experience, Douglas! Thank you for the five-star review and for calling Robin Aire.
Very polite fixed my issues answered all of my questions.
Thank you Victor!
Business Owner's Reply · 5 months ago (Nov 2)
Thank you for the feedback, Walt! We are happy to partner with you to make your home comfortable.
Denny Todd did a great job, very professional. represents Robin Air in a good way. Can work on our Furness anytime. All so the Furness went up to 60 degrees at 6:00 am I took a picture and will send a text to Denny.
Business Owner's Reply · 6 months ago (Oct 27)
Hello, Ron. Thank you for the great feedback about our technician, Denny. We appreciate the opportunity to work with you.
excellent.
Business Owner's Reply · 6 months ago (Oct 27)
Thank you for the five-star review, Anthony!
Your service technician was very good, very professional and efficient. I am very satisfied with the results. And I will have know problem referring your company to others.
Business Owner's Reply · 6 months ago (Oct 18)
We appreciate your referral, Dennis! Thank you for the great review and for calling Robin Aire!
Great job, pleasant.
Business Owner's Reply · 6 months ago (Oct 18)
Thank you for the five-star review, Pat!
He was very friendly and helpful. Highly recommend this gentleman.
Business Owner's Reply · 6 months ago (Oct 16)
Thank you for your kind words, Gary! We thank you for calling Robin Aire!
Great work. Two minor things. Left lights on in basement knowing I couldn’t go down stairs. Second my floor drain cover is missing. Other than that great guys great work.
Business Owner's Reply · 6 months ago (Oct 16)
Hello, Kathy. Thank you for the five-star review! We do apologize for leaving the lights on in your basement. We will be in touch regarding the floor drain cover. We thank you for being a Robin Aire customer!
professional, on time, great service.
Business Owner's Reply · 6 months ago (Oct 16)
Thank you for your kind words and great review, Bruce!
We very happy with our service.
Business Owner's Reply · 6 months ago (Oct 16)
Thank you for the five-star review, Kim!
Waited a few days for a circuit board to be repaired which is to be expected however I was charged $820 for 2.5 hours of labor and the part. Part is $190 anywhere online. So, $731 for the part and installation plus the $89 Diag Charge (Diag charge I'm OK with). Called to discuss the charge and was told basically the flat rate is the flat rate pay me. Buy the way the $820 was after a 25% discount for being a maintenance plan customer with them. $292.00 an hour for labor?? Never again Robin Aire. Furnace is 20 years old so guess who will not be getting the $10,000 replacement job when it eventually will be needed.
Side note: Tech was great and did exactly what he needed to do to replace the part. No complaints with the tech.
Business Owner's Reply · 6 months ago (Oct 16)
Hello, David. We thank you for being a Robin Aire customer and for calling us when you ran into an issue with your furnace. We are happy that our technician was able to repair the circuit board. We value your opinion and thank you for the opportunity we had to discuss the situation with you further. We work hard to maintain competitive pricing in the marketplace. Please feel free to contact our office at (248) 380-1857 if you wish to discuss the issue further.
He was very prompt, and professional.
Business Owner's Reply · 6 months ago (Oct 16)
Thank you for the feedback about our technician, Debbie! We appreciate you calling Robin Aire!
We have been using your service for years,KEith Rourke has done a complete job!!! He removed , cleaned,and tested things no one else has done ,I only want Keith to be my technician from now on.
Business Owner's Reply · 6 months ago (Oct 13)
Thank you for the feedback about our technician, Jim! We are happy to hear about your fantastic experience!
Good job.
Business Owner's Reply · 6 months ago (Oct 9)
Thank you so much for the five-star review, Rao!
Great work with fine professionalsđź‘Ť. Thank you!
Business Owner's Reply · 6 months ago (Oct 9)
Thank you for the five-star review, Annice!
BILLY WAS VERY COURTEOUS, EFFICIENT AND THOROUGHLY EXPLAINED THE INSTALL PROCESS. I LOOK FORWARD TO HAVING MY GENERATOR INSTALLED AND HAVING PEACE OF MIND DURING POWER OUTAGES.
Business Owner's Reply · 6 months ago (Oct 6)
We thank you for your feedback about our technician, Renee! We look forward to the generator install and the peace of mind it will bring you!
Have been using Robin Aire for close to 15 years and they do quality work. Very fast and responsive service when needed.
Business Owner's Reply · 6 months ago (Oct 6)
Thank you so much for being a loyal Robin Aire customer through the years, James! We appreciate your kind words and the opportunity to provide you with fast & responsive HVAC services!
Service this morning was perfect. Austin arrived with a smile on his face and did a great job in doing the annual inspection and maintenance. As always, I am perfectly satisfied with his performance and in working with Robin Aire as I have for many years. Their staff has always been very kind and takes care of any matters diligently. I always have and will continue to recommend them very highly.
Business Owner's Reply · 7 months ago (Sep 28)
We are happy to provide you with kind service, Ruth! We thank you for calling Robin Aire through the years and trusting us with the maintenance of your HVAC system!
Had our boiler maintenance check today, and was very pleased with the service from Robin Aire. Quinn, our technician was very nice and did a thorough job. I have the maintenance work done every fall, and glad to hear good news from the techs letting me know all is good with the boiler and ready for winter. I am very happy with Robin Aire and have been for many years. I highly recommend. Kathy C.
Business Owner's Reply · 7 months ago (Sep 28)
Thank you so much for being a loyal Robin Aire customer through the years, Kathy! We are happy to partner with you to maintain your boiler to keep your home warm during the winter. We look forward to continuing to work with you!
Technician came on time to my house. Standby generator was installed in one day. At the end of installation, the technician with me instructions. I wish all his instructions were on the paper so that I can do a follow up
Thank you
Suresh Valsangkar
734-394-9981.
Business Owner's Reply · 7 months ago (Sep 22)
Hello, Suresh! Thank you so much for calling Robin Aire for your generator needs. We're so happy to provide you with that service. Please feel free to call our office at (248) 380-1857 with any questions you may have about your generator. We are happy to answer any of your questions!
Thank for the quick response and service.
Business Owner's Reply · 7 months ago (Sep 22)
Thank you for the review! We're happy to provide you with quick service.
Darius, your technician, was professional,efficient, and extremely polite. He is the kind of employee who makes an individual want to keep doing business with the company,.
Business Owner's Reply · 7 months ago (Sep 8)
We are so pleased to hear about your experience, Brina. Thank you for the kind words and fantastic review. We look forward to serving you again in the future!
Robin Aire provided excellent service, from a prompt meeting with a representative, to expedited scheduling and installation. I highly recommend them.
Business Owner's Reply · 7 months ago (Sep 8)
It's fantastic to hear about your experience with our team at Robin Aire, Dave! Thank you for calling us for your HVAC needs!
Nick,Alan and Heber did an amazing job from start to finish. Nick did an overview of the new equipment and made sure we understood the functions of our awesome looking new equipment!
Business Owner's Reply · 7 months ago (Sep 8)
Thank you so much for the positive feedback about our team members! We thank you for choosing Robin Aire and look forward to helping you maintain the new units!
Completely satisfied with Robin Aire Service Company. Christian Shimoon the technician, was professional, courteous and explained every thing he was doing and highlighted the benefits of the "Worry-Free Service Plan".
Business Owner's Reply · 7 months ago (Sep 1)
That is fantastic to hear, Chuck! Thank you for your kind words and feedback about our technician! We are happy to have you as a Robin Aire customer.
Very happy with your service.
Business Owner's Reply · 8 months ago (Aug 25)
We're so happy to hear that you are happy with our service, Carlos! Thank you for the great review.