![]() |
Robin Aire Service CompanyAir Conditioning & Hvac ServicesWixom, MI4.9 · 334 reviews
|
4.9 · 334 reviews
|
Benny Black
Mike and Bryan did our A/C tune up today. Professional, knowledgeable, and witty. Thanks for taking such good care of my equipment guys!
|
Melany Tingley
Denny was very patient in answering my many questions. He seemed competent, pleasant, and thorough.
|
Kathy Facione
Dan was the very best technician I have ever had from Robin Aire. He was courteous and honest, and is the only technician who actually gave me a full report on the status of my furnace and it's parts: Heat exchanger, carbon monoxide detector, and several other parts by name. Even though my furnace os older, he gave it a clean bill of health and made me feel confident about it. He told me I did have the filter in backwards and took time to demonstrate the correct way. You don't know what comfort this gave me. Thank you for sending Dan. Please send him the next time I need service. He is a great asset to your company.
|
Connie Sartell
Your service was fantastic...I really appreciate the great job everybody did! I will recommend your company!
|
Ed Jaworowicz
Attention to detail, exceed expectations. Satisfied customer.
Business Owner's Reply · 5 days ago (Mar 24)
Thank you so much for the fantastic feedback, Ed! We are happy to have you as a happy Robin Aire customer!
|
Laura Jenks
Hi, I'm very thankful that Robin Aire reached out to me to remind of having my yearly maintenance done & even had a discount to offer me. I really appreciate that attention to detail and the young man who came out to service my furnace could not have been more courteous, friendly and efficient. Thank you Robin Aire, great customer service!
|
Lynn DeCarli
Thank you. We trust that we will always get quality and friendly service with Robinaire!
Business Owner's Reply · 12 days ago (Mar 17)
We are so happy to hear this, Lynn! We appreciate your kind words and are grateful for the opportunity to work with you!
|
Rose DeGiulio
Quick, efficient, professional, and personable describe the exchanges I had with all Robin Aire employees.
Business Owner's Reply · 12 days ago (Mar 17)
Thank you so much for the review, Rose! We appreciate your kind words.
|
Gloria Bessen
We had an excellent Technician giving a complete heater tune up. He was friendly, and he knew what he was doing.
Business Owner's Reply · 12 days ago (Mar 17)
Thank you so much for the fantastic review, Gloria! We are very happy to hear you had such a great experience with our technician!
|
Katherine Breen
He was very nice and informative, I would give him a.
Business Owner's Reply · 19 days ago (Mar 10)
Hi, Katherine! Thank you so much for the five-star review. We're happy to hear that you had a great experience.
|
Carnell Maclaurin
*****.
Business Owner's Reply · 21 days ago (Mar 8)
Thank you so much for the five-star review, Carnell!
|
Ken Knott
Very pleased with the service man. Waiting for his estimate for the service I requested.
Business Owner's Reply · A month ago (Mar 3)
Thank you very much for your great review, Ken! Our electrician will follow up with you soon. Please call our office at (248) 380-1857 with any questions. We look forward to working with you again!
|
Cynthia Kilpinen
Very nice young man.
Business Owner's Reply · A month ago (Mar 2)
We appreciate your kind words and the 5-star rating, Cynthia!
|
Tom Ross
Ian Lange, is and excellent service tech, he arrived on site and quickly reviewed my concerns (ongoing and future). He diagnosed and quickly got my unit operational again. We also, as requested, discussed the life expectancy of the unit (hot water tank) and gave me a quote to have the unit replaced.
Business Owner's Reply · A month ago (Mar 2)
Tom, thank you so much for the fantastic review! We very much appreciate your positive feedback about your experience with our technician, Ian. We're happy to hear that we could get your unit back up and running. We look forward to working with you again!
|
Gwen Neal
Knowledgeable and pleasant technician. Work completed on a reasonable amount of time, and no clean up after for me.
Business Owner's Reply · A month ago (Feb 23)
Thank you so much for your kind words and positive feedback, Gwen! We're happy to work with you and look forward to doing so again!
|
Dave Katarzynski
We have been using Robinaire since 1994. They are very knowledgeable, professional, courteous, and friendly.
Business Owner's Reply · A month ago (Feb 17)
We are so pleased to hear that you continue to choose Robin Aire, Dave! We appreciate your kind words and look forward to many more years of working together!
|
Dave McKercher
Been dealing with Robinaire for many years - never an issue.
Business Owner's Reply · A month ago (Feb 17)
Thank you for being a loyal customer through the years, Dave! We are thrilled you choose Robin Aire!
|
Mary Aspinwall
Very professional and helpful!
Business Owner's Reply · A month ago (Feb 17)
Thank you for your kind words and great review, Mary!
|
Judy Lamb
I appreciate that the technicians are always polite and arrive when promised. The calls ahead of arrival are appreciated as well.
Business Owner's Reply · 2 months ago (Feb 10)
Thank you so much for the feedback, Judy! We're very happy to have you as a Robin Aire customer!
|
Jeannette Brown
service was same day I called. Bryan Grogan was very helpful. Couldn't ask for better service.Thanks.
Business Owner's Reply · 2 months ago (Feb 10)
Thank you so much for your great review, Jeannette! We're thrilled to hear that Bryan was able to get you back up and running!
|
Ron Hellier Hellier
Service technician was very knowledgeable and professional.
We were very happy with his furnace maintenance work.
Business Owner's Reply · 2 months ago (Feb 10)
This is great to hear, Ron! Thank you for the great review and choosing Robin Aire!
|
Tom Leduc
Dion was great. We will definitely be calling Robin Aire for our future HVAC needs.
Business Owner's Reply · 2 months ago (Feb 10)
This is great to hear, Tom. Thank you for the five-star review and great feedback regarding your experience with Dion!
|
Gary Cullison
Thanks for the wonderful service you provide. Your service personnel are always so courteous, detailed and professional in their work. Thank you!
Business Owner's Reply · 2 months ago (Feb 10)
We are absolutely thrilled to hear about your experience, Gary! Thank you for choosing Robin Aire and providing us with your feedback!
|
Dennis Bogner
Very happy with the service that Bryan Grogan gave us today. Thanks.
Business Owner's Reply · 2 months ago (Feb 10)
We appreciate your kind words, Dennis! Thank you for choosing Robin Aire!
|
Avinash Raghu
Chuck did a professional job in detecting and fixing sources of condensation in my furnace and humidifier. He was also patient in answering any questions and explaining the issues.
Business Owner's Reply · 2 months ago (Feb 10)
Hello, Avinash. Thank you so much for your positive feedback. We're so happy to hear that you had such a great experience.
|
Julie Andrews
Technician was prompt and very friendly, very happy with service call.
Business Owner's Reply · 2 months ago (Feb 3)
Thank you for the five-star review, Julie! We are pleased to hear you had a great experience with our technician!
|
Jon White
Service tech was top-notch, professional, and courteous.
Business Owner's Reply · 2 months ago (Feb 3)
Thank you for your kind words, Jon! We look forward to working with you again!
|
Douglas Bell
Installation of motherboard and sensor completed efficiently and technician was friendly & helpful. Job came with AC & Heater tune-up during the following year - very satisfied - good job!
Business Owner's Reply · 2 months ago (Feb 3)
Hi, Douglas. We are so happy to hear about your experience! Thank you so much for choosing Robin Aire and leaving us such a fantastic review!
|
Alice Horgrow
I was so impressed with the professionalism of my techs that installed my new heating/cooling system. They promptly arrived on time and proceeded to get started on installation immediately. They worked very hard all day to get the job completed. Made sure that they cleaned up afterwards. Upon completion everything from unit to new thermostat was explained in great detail. I will most certainly recommend Robin Aire to all my family and friends. Kudos!!!
Business Owner's Reply · 2 months ago (Jan 27)
We are so happy to hear about your experience, Alice! Thank you so much for the fantastic review and choosing Robin Aire. We certainly look forward to working with you again in the future, as well as the family and friends you recommend us to! Have them mention you referred them when they call in and it may mean a gift to you!
|
Richard And Mary Schnitzer
service people were prompt, courteous amd thorough.
Business Owner's Reply · 2 months ago (Jan 27)
Thank you for the great feedback about our team! We appreciate you choosing Robin Aire!
|
Elaine Robins
Dion did a fantastic job examining our furnace. He was polite, courteous, knowledgeable and was very willing to explain and show me every aspect of a furnace safety check. I was shocked at how extensive his safety check was and realized the importance of it. He was a pleasure to work with and a true asset to your company. I hope he will return to our condo in the future.
Business Owner's Reply · 2 months ago (Jan 27)
We are absolutely thrilled to hear about your experience, Elaine! Thank you for taking the time to leave us a fantastic review. We look forward to working with you again!
|
Caroline Pribble
Keith was professional,friendly and thoroughly explained all I needed to know.
Business Owner's Reply · 2 months ago (Jan 20)
We're so happy to hear you had a fantastic experience with our technician, Keith! We look forward to working with you again!
|
William Bettin
Please extend my thanks to Darius for the excellent service provided January 16, 2023.
Professional, on time, and providing constant updates on what he was doing and length of time it would take to complete task.
Business Owner's Reply · 2 months ago (Jan 20)
This is great to hear, William! Thank you for the five-star review and great feedback regarding your experience with Darius!
|
Jerri Niezgoda
My only suggestion is to remind your tech's to return thermostats to their original settings before leaving.
Business Owner's Reply · 2 months ago (Jan 20)
Thank you so much for the five-star review, Jerri! Our customer feedback is integral to our success as a team, and we thank you for providing feedback on how we can do even better.
|
Joan Roberts
Good job and right on time.
Business Owner's Reply · 2 months ago (Jan 20)
Thank you for the five-star rating and fantastic review, Joan!
|
Robert Eliassen
Very happy with your service.
Business Owner's Reply · 2 months ago (Jan 20)
We're so happy to hear you had a great experience, Robert! Thank you for the fantastic review!
|
Jim McDonough
A great co.
Business Owner's Reply · 2 months ago (Jan 20)
Hi, Jim! Thank you for the five-star review!
|
David Schorr
Victor was on time, and spent over an hour making sure the furnace was clean and working properly.
Business Owner's Reply · 3 months ago (Jan 12)
Thank you for the feedback about our technician! We are glad you chose Robin Aire, David!
|
Terry Kozak
Everything was great.
Business Owner's Reply · 3 months ago (Jan 12)
Thank you so much for the five-star review, Terry!
|
Gale Johnson
Our new steam boiler was installed yesterday. The technicians arrived promptly at 7am and went to work. They were professional, hard working, left us with heat and no mess. It was a long day for them, we had heat by 6pm, they did not leave until they verified all the radiators were heating. Robin Aire also pulled the permits, and will help arrange the city inspection. We have been using them for years and their professional manner and knowledge will continue to keep us a loyal customer. Don't go anywhere else.
Business Owner's Reply · 3 months ago (Jan 6)
Thank you so much for your kind words and positive recommendation, Gale! We are absolutely thrilled to hear you have been a Robin Aire customer through the years and truly appreciate the opportunity to work with you! We look forward to working with you again.
|