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SPRINGFIELDPest ControlSpringfield, MA4.7 · 15 reviews
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4.7 · 15 reviews
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Larry Woznicki
Springfield, MA
I'm not sure of the name of you service person (sorry). She was very professional, polite, and knowledgeable about her product and services. Very happy with our choice of companies.
Business Owner's Reply · 15 days ago (Jan 4)
Hi Larry! Your Service Professional was Melissa LeMay. Thanks for letting us know she did a good job. We're happy to hear you had a good experience with Modern. We appreciate the 5-star review!
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Caroline Tatro
Chicopee, MA
First assessment went well but now time to wait. Very knowledgeable.
Business Owner's Reply · 15 days ago (Jan 4)
Hi Caroline! We're glad to hear your initial appointment went well. Definitely let us know if you have any other issues. Thanks for the 5-star review!
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Steve Aubin
Northfield, MA
Somewhat disappointed.The problem is clearly in the attic and the tech would not go up there. Seems a bit ridiculous.
Business Owner's Reply · 15 days ago (Jan 4)
Hi Steve. I checked your account and it seems like the issue was resolved. Please call us at 1-800-323-7378 if you have any other issues. Thanks!
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Barry Moser
West Hatfield, MA
Excellent servcies. The consultant was friendly, quiet, efficient, and informative. I was especially impressed with the document he sent shortly after, detailing the services.
Business Owner's Reply · A month ago (Dec 14)
Hi Barry! We're so glad to hear that your Service Professional did a thorough job. Thanks for the great review!
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Teddy Schaffer
Tolland, MA
Friendly and informative service, scheduled to fit my needs.
Business Owner's Reply · 2 months ago (Nov 19)
Hi Teddy! We're happy to hear you had a positive experience with Modern. Thanks for the great review!
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Louisa Wimberger
Northampton, MA
I'm always happy with Modern Pest! They're prompt, friendly, answer my questions and, during the pandemic time, are really safe by wearing masks and keeping distance. I'm grateful for them!
Business Owner's Reply · 3 months ago (Oct 28)
Hi Louisa! We are grateful for you, too! Thanks so much for the great feedback and 5-star review. We truly appreciate it!
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Yelitza Fernandez
Springfield, MA
Excellent costumer service flexible timing & polite staff.
Business Owner's Reply · 3 months ago (Oct 27)
Hi Yelitza! We're happy to hear you've had a good experience with Modern. Thanks for the great review!
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Gaye Harris
Wilbraham, MA
Kevin Lynch was very professional, thorough, friendly, and very willing to answer any questions that I had regarding the service he provided as well as him providing recommendations going forward. At this point I am feeling positive about Modern Pest services.
Business Owner's Reply · 3 months ago (Oct 20)
Hi Gaye! We're happy to hear that you had a good experience with Kevin and with Modern in general. Thanks for the great review!
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Christine Crean
Chicopee, MA
Evan was very professional and explained everything very well. The past few days I haven’t heard any mice in the attic or have found any droppings in the house. I’m very pleased.
Business Owner's Reply · 3 months ago (Oct 20)
Hi Christine! We're glad to hear that Evan seems to have helped end your mouse issue. Thanks for the great review!
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Ron Kraus
Longmeadow, MA
Got the job done quickly. Explained what he was doing. Friendly.
Business Owner's Reply · 3 months ago (Oct 14)
Hi Ron! We're glad to hear you had a god experience with your Service Professional. Thanks for the great review!
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Brian Doherty
Greenfield, MA
Matthew arrived on time, was knowledgeable and polite. Wasp nest job done quickly and efficiently, and he cleaned up afterwards. Very happy customer.
Business Owner's Reply · 4 months ago (Sep 29)
Hi Brian! We're glad to hear that Matthew did a good job removing your wasp nest. Thanks so much for the great review!
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Sean Casella
Wilbraham, MA
Called ahead and made sure to notify me, delivered with care. Thank you.
Business Owner's Reply · 4 months ago (Sep 29)
Hi Sean! We're happy to hear you've had a good experience with Modern. Thanks for the great review!
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Edna & Jim Pultz
Granville, MA
So far so good.
Business Owner's Reply · 4 months ago (Sep 11)
Hi Edna and Jim! Thanks so much for the great review. Enjoy your weekend!
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Patty Coleman
Chicopee, MA
Very nice service technician came and treated for our primary problem, our ant problem. He told us the treatment would cover other pests as well. Our ant problem seems to be completely gone.
Business Owner's Reply · 6 months ago (Aug 3)
Hi Patty! We're happy to hear you had a good experience with your Service Professional and that the treatment worked. Thanks so much for the great review!
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Richard/elena Therrien
FEEDING HILLS, MA
So far we are happy with your service.
Business Owner's Reply · 6 months ago (Jul 27)
Hi Richard and Elena! We're glad to hear that you've been happy so far. Thanks for the great review!
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