St. Charles Chrysler Dodge Jeep

St. Charles Chrysler Dodge Jeep

St. Charles Chrysler Dodge Jeep

Chrysler Car Dealer

Saint Charles, IL

4.6 · 73 reviews
4.6 · 73 reviews


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About St. Charles Chrysler Dodge Jeep

Location

Saint Charles, IL

Service

Chrysler Car Dealer

Products

Jeep Cherokee, Jeep Grand Cherokee, Jeep Liberty, Jeep Trucks, Jeep SUVs, Chrysler Town & Country, Chrysler 300, Chrysler Cars, Dodge Cars, Dodge Avenger, Dodge Challenger, RAM Trucks, Ram 1500

Business Hours

Mon-Fri 9:00am-9:00pm; Sat 9:00am-7:00pm; Sun Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

About This Business

St. Charles Chrysler Dodge Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience.

73 Reviews for
St. Charles Chrysler Dodge Jeep

What people say about St. Charles Chrysler Dodge Jeep
Experienced · 25
Helpful · 12
Excellent · 9
Fair · 5
Highly Recommend · 5
· Show All
4.6 star average rating (73 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
Thanks 👍Edmund was a great representative for St Charles Dodge.
My salesman was good to work with and was cognizant of not wasting our time since we traveled almost 2 hours to get to the dealership.
Good place for purchase.........................................................................................
Long process but the customer service was amazing! Sale manager Sam did an awesome job taking care of me. Highly recommended.
I got the best deal at St.Charles Chrysler Dodge Jeep.
Thank you thank you thank you. Great staff all around. Walked in there with a check from my credit union ready to buy and walked out not needing it . John from finance found me a way better rate than my C.U. Which I couldn't believe cause my credit isn't that good. Thanks again to Samuel who helped me find the right car and the rest of the staff .will definitely go back to buy from them . Happy customer Luis R.
i had negative feedback from friends but st Charles dodge had the truck I wanted. They had charges added to the price for aftermarket tire lugs, then charged a few thousand for the 250 point inspection that gives the truck a dealer certification. At the end the total price of the truck was at the low end of Kelly blue book. So I feel I made out and I love the truck.
I recently purchased a new Jeep Grand Cherokee from St. Charles Chrysler Dodge Jeep. I have purchased a lot of cars over the years and this was the best car purchase experience. The St. Charles team was professional, knowledgeable, and very helpful during the sales process. I highly recommend this dealership.
We have now purchased our second Jeep from here and couldn't be happier! Jackie is the best sales person we have ever encountered. You can buy a new Wrangler anywhere but we only wanted to to buy from here because of how awesome Jackie was with us. It's amazing how a honest sales person can make such a difference. Manny also did a great job getting us where we wanted to be! If your looking for your next car go in and ask for Jackie, I promise you won't be disappointed. Even though we won't need a new vehicle for a long time we will go back to work with this great staff and of course will spread the word to all of our family and friends!
We purchased two new cars here in the past couple of years and felt we were treated fairly by Alex , Sam and Frank. I would not hesitate to recommend this dealership to anyone interested in a new or used car.
This is the second car I have gotten from
St.Charles Chrysler, Dodge, Jeep. When I came in Edmund quickly greeted me and asked my needs. The sales staff was extremely helpful, courteous, patient and kind and got me into a Jeep Renegade at a payment I could afford on my fixed income.
Walk in to look at a car, ended up driving out! work with us well to make it happen! Every one work with us to make the deal work . Would go to them again for a car!
This was the easiest, painless purchase I have ever made for a new car. They even beat my credit union rate, which was initially 2.9 percent for 60 months. I just received my bank paperwork and everything is exactly as they promised! I highly recommend this dealership to anybody looking for a fair and painless process in purchasing a new vehicle. I LOVE my Wrangler! Edmund did a nice job and the general sales manager and finance manager were top notch to deal with. Highly recommend!
Staff was excellent and Rigo Moreno, our salesman, did everything he could to make things work out for us in a tight situation.
I'm happy with my 2 new cars.I get great deals on my cars. great people, great experience 😀.
The employees are so mean. the cashiers office need read more that 10000 the important of be nice to the costumers "the wall said"
Service department
Need be consideration with the people who's waiting,
Don't say take only one hour and makes you waiting for 4 or more
Or if you can't fix something or need parts and you can't get it
Say right away not after 2 hrs
For sales persons need complet the attention to the costumers including the sales managers
I was thinking that yours are my forever car dealer but I can't back
If you can't understand something. Your free to contact me.
Excellent staff and car purchase was smooth and easy, thanks !
Excellent service and a got a great deal on a new car.
Very nice experience buying my 2017 Journey. Our salesman Edmund was great. I feel we got a good deal on our trade-in.
Was sold a brand new car that was dented and scratched by the porter. Would not of drive car off the lot but after 6 hours at the dealership I need to leave. I was promised that it would be did like new and not to worry. Three weeks later and a third time back to body shop it still has not been fixed right. Still don't have my new car back. This has been a horrible experience and not sure where I can go from here.
Very pleasant experience from start to finish
Felt comfortable through out the new car buying
process.
The sale experience went well and I left feeling very good about my purchase. Less than 24 hours later I'm stranded on I90 with a flat left rear tire. Once I was towed into a firestone tire store I had to replace the left rear and they told me that all the other tires were overinflated (around 44-46 psi) - should have been around 36-38 psi. Called the dealer and told them of my experience and I was told that they don't overinflate tires - not their problem. Wonder who snuck into my garage over night and added more air? Won't be recommending this place unless you bring a tire gauge.
Quick and easy. See Rico M. He'll make your car buying experience easy.
I got a great deal at St. Charles CDJ! Working with Haley Beyer was a joy.
Addressed our concerns and made a huge effort to rectify an error.
Wonderful experience working with Frank at St. Charles Jeep - very knowledgeable, helpful and we feel like we got an excellent deal on our Jeep. This is definitely our new dealership going forward!
Was there late but that's expected and not a big deal. Salesman was great (Frank), but detailing of vehicle was garbage. I don't know if it was because they were too busy, or because it was Saturday night and they didn't care. It's undortunate and not sales fault, but they ultimately deliver the final product. Still waiting on parts owed to me with No communication as to when I will get them (been 2 weeks)
This was my first experience and I was treated with respect and given a fair deal.
Second purchase from this dealership. Monica Bledsoe, Jackie Macis, Manny, Christina, and Sam were incredibly patient and helpful. Never felt pressured and genuinely feel like they want to be sure their customers are getting the vehicle they want. Manny kept working and working until he figured out a deal that made me happy!
St. Charles Jeep was able to get me into the exact Grand Cherokee model & color we wanted, and was able to negotiate the lease rate we required.

We signed up for their continued service agreement on the new vehicle, since they have done such a good job servicing our previous Jeep Cherokee.

Happy to recommend them to others.
Enjoyed the experience of buying from this dealer. How often can you say that really? Haley was our salesperson and she was patient and informative and if she wasn't able to answer any questions honestly, she went and found someone that could. No BS, just straight forward. And I appreciate the fact that this dealership has many younger people on staff that can give style and convenience based input with a fresher/modern take. This dealer had very competitive pricing and their website was super easy to navigate. I couldn't sing their praises loud enough. We came from out of state to buy from them and would definitely do it again!!!
ROB, MY SALES REP DID A GREAT JOB OF EXPLAINING MY OPTIONS AND FINDING ME THE CAR I WANTED AT RIGHT PRICE. EXCELLENT POSITIVE ATTITUDE, NOT PUSHY, WHICH IS RIGHT WAY TO TREAT CUSTOMER.
I had a very smooth experience from the time I first stepped into this establishment. It was trouble free, business like, reliable, and supportive.
Extremely helpful, accommodating, and never pushy!
The absolute BEST car buying experience I or anyone I know have ever had!!!! From selection to finance and out the door in about an hour!!! YES THAT IS NOT A MISPRINT. Under an hour!!! Would recommend anyone to go to St. Charles Dodge Jeep for anything. Real upstanding place. I traveled over 50 miles just to buy from them since the deal was so good. Thank you to everyone involved in my deal!!
They did a great job of working with me to get a great car at a great price during the year end sales. They were very concerned for me that I get a car that met my needs, even though the exact one was not in inventory. The delivery was well done- good explanation of features.
Rob and Sam made sure we got a deal done. Very happy with my experience.
Very professional and knowledgeable staff.
Extremely Courteous service!!!
Everyone was attentive, courteous, and responsive to our needs and requests. The purchase of a new vehicle exactly as we wanted went smoothly.
Edmund was excellent and very patient with assisting us on the purchase of our nee jeep. We love it.