St. Charles Chrysler Dodge Jeep

St. Charles Chrysler Dodge Jeep

St. Charles Chrysler Dodge Jeep

Chrysler Car Dealer

Saint Charles, IL

4.5 · 63 reviews
4.5 · 63 reviews


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About St. Charles Chrysler Dodge Jeep

Location

Saint Charles, IL

Service

Chrysler Car Dealer

Products

Jeep Cherokee, Jeep Grand Cherokee, Jeep Liberty, Jeep Trucks, Jeep SUVs, Chrysler Town & Country, Chrysler 300, Chrysler Cars, Dodge Cars, Dodge Avenger, Dodge Challenger, RAM Trucks, Ram 1500

Business Hours

Mon-Fri 9:00am-9:00pm; Sat 9:00am-7:00pm; Sun Closed

Payment Options

Visa, Mastercard, American Express, Discover, Cash, Check

About This Business

St. Charles Chrysler Dodge Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience.

63 Reviews for
St. Charles Chrysler Dodge Jeep

What people say about St. Charles Chrysler Dodge Jeep
Experienced · 24
Helpful · 11
Excellent · 9
Fair · 4
Honest · 4
· Show All
4.5 star average rating (63 reviews)

Reviews you can trust. All reviews from real customers.
Businesses cannot pay to alter or remove their reviews on ContactUs.
This is the second car I have gotten from
St.Charles Chrysler, Dodge, Jeep. When I came in Edmund quickly greeted me and asked my needs. The sales staff was extremely helpful, courteous, patient and kind and got me into a Jeep Renegade at a payment I could afford on my fixed income.
Walk in to look at a car, ended up driving out! work with us well to make it happen! Every one work with us to make the deal work . Would go to them again for a car!
This was the easiest, painless purchase I have ever made for a new car. They even beat my credit union rate, which was initially 2.9 percent for 60 months. I just received my bank paperwork and everything is exactly as they promised! I highly recommend this dealership to anybody looking for a fair and painless process in purchasing a new vehicle. I LOVE my Wrangler! Edmund did a nice job and the general sales manager and finance manager were top notch to deal with. Highly recommend!
Staff was excellent and Rigo Moreno, our salesman, did everything he could to make things work out for us in a tight situation.
I'm happy with my 2 new cars.I get great deals on my cars. great people, great experience 😀.
The employees are so mean. the cashiers office need read more that 10000 the important of be nice to the costumers "the wall said"
Service department
Need be consideration with the people who's waiting,
Don't say take only one hour and makes you waiting for 4 or more
Or if you can't fix something or need parts and you can't get it
Say right away not after 2 hrs
For sales persons need complet the attention to the costumers including the sales managers
I was thinking that yours are my forever car dealer but I can't back
If you can't understand something. Your free to contact me.
Excellent staff and car purchase was smooth and easy, thanks !
Excellent service and a got a great deal on a new car.
Very nice experience buying my 2017 Journey. Our salesman Edmund was great. I feel we got a good deal on our trade-in.
Was sold a brand new car that was dented and scratched by the porter. Would not of drive car off the lot but after 6 hours at the dealership I need to leave. I was promised that it would be did like new and not to worry. Three weeks later and a third time back to body shop it still has not been fixed right. Still don't have my new car back. This has been a horrible experience and not sure where I can go from here.
Very pleasant experience from start to finish
Felt comfortable through out the new car buying
process.
The sale experience went well and I left feeling very good about my purchase. Less than 24 hours later I'm stranded on I90 with a flat left rear tire. Once I was towed into a firestone tire store I had to replace the left rear and they told me that all the other tires were overinflated (around 44-46 psi) - should have been around 36-38 psi. Called the dealer and told them of my experience and I was told that they don't overinflate tires - not their problem. Wonder who snuck into my garage over night and added more air? Won't be recommending this place unless you bring a tire gauge.
Quick and easy. See Rico M. He'll make your car buying experience easy.
I got a great deal at St. Charles CDJ! Working with Haley Beyer was a joy.
Addressed our concerns and made a huge effort to rectify an error.
Wonderful experience working with Frank at St. Charles Jeep - very knowledgeable, helpful and we feel like we got an excellent deal on our Jeep. This is definitely our new dealership going forward!
Was there late but that's expected and not a big deal. Salesman was great (Frank), but detailing of vehicle was garbage. I don't know if it was because they were too busy, or because it was Saturday night and they didn't care. It's undortunate and not sales fault, but they ultimately deliver the final product. Still waiting on parts owed to me with No communication as to when I will get them (been 2 weeks)
This was my first experience and I was treated with respect and given a fair deal.
Second purchase from this dealership. Monica Bledsoe, Jackie Macis, Manny, Christina, and Sam were incredibly patient and helpful. Never felt pressured and genuinely feel like they want to be sure their customers are getting the vehicle they want. Manny kept working and working until he figured out a deal that made me happy!
St. Charles Jeep was able to get me into the exact Grand Cherokee model & color we wanted, and was able to negotiate the lease rate we required.

We signed up for their continued service agreement on the new vehicle, since they have done such a good job servicing our previous Jeep Cherokee.

Happy to recommend them to others.
Enjoyed the experience of buying from this dealer. How often can you say that really? Haley was our salesperson and she was patient and informative and if she wasn't able to answer any questions honestly, she went and found someone that could. No BS, just straight forward. And I appreciate the fact that this dealership has many younger people on staff that can give style and convenience based input with a fresher/modern take. This dealer had very competitive pricing and their website was super easy to navigate. I couldn't sing their praises loud enough. We came from out of state to buy from them and would definitely do it again!!!
ROB, MY SALES REP DID A GREAT JOB OF EXPLAINING MY OPTIONS AND FINDING ME THE CAR I WANTED AT RIGHT PRICE. EXCELLENT POSITIVE ATTITUDE, NOT PUSHY, WHICH IS RIGHT WAY TO TREAT CUSTOMER.
I had a very smooth experience from the time I first stepped into this establishment. It was trouble free, business like, reliable, and supportive.
Extremely helpful, accommodating, and never pushy!
The absolute BEST car buying experience I or anyone I know have ever had!!!! From selection to finance and out the door in about an hour!!! YES THAT IS NOT A MISPRINT. Under an hour!!! Would recommend anyone to go to St. Charles Dodge Jeep for anything. Real upstanding place. I traveled over 50 miles just to buy from them since the deal was so good. Thank you to everyone involved in my deal!!
They did a great job of working with me to get a great car at a great price during the year end sales. They were very concerned for me that I get a car that met my needs, even though the exact one was not in inventory. The delivery was well done- good explanation of features.
Rob and Sam made sure we got a deal done. Very happy with my experience.
Very professional and knowledgeable staff.
Extremely Courteous service!!!
Everyone was attentive, courteous, and responsive to our needs and requests. The purchase of a new vehicle exactly as we wanted went smoothly.
Edmund was excellent and very patient with assisting us on the purchase of our nee jeep. We love it.
Easy to work with! I'd recommend Frank to anyone, he was very helpful.
We were pleased with our experience
while purchasing a Jeep Compass at
St. Charles Chrysler Dodge Jeep !!
We enjoyed conversing with Anthony,
your sales representative!!
Only one negative --- the car we purchased
had an on-line rebate of $5000. We
received a $2000 rebate although the
difference was not fully explained!!!

Overall - car buying experience was good!!

Judy & Duane Carlson.
Great place to buy and service a vehicle. The staff is helpful and truly takes an approach of what is best for you and your family. I have dealt with many different dealerships and my experience has been that you cannot develop a level of trust because you tend to feel like you are being taken advantage of or there is pressure to make a decision. I purchased a Jeep Wrangler and was presented with several options based on what I needed vs. what someone wanted to sell. A+ to the team and I will be a customer for life.
My salesperson Haley Beyer went out of her way to make things happen and make sure that all of my needs were met. I would certainly recommend them to family and friends.
I have never been so insulted in my life. When your gentleman making offers insults my manhood in front of other customers as well as staff. I am appalled and will tell other people to look elsewhere. Thanks.
Very helpful, affordable, dependable, diligent. high integrity, honest.
We had a great experience purchasing a vehicle for my 16 year old daughter. Dino Kaliakmanis, our Salesperson was very helpful and the rest of the folks allowed us for a straight forward transaction without much pressure and drama. Thank you.
Very easy to work with, and got a great deal as well!
The crew at St. Charles Chrysler Dodge Jeep is second to none. From an initial phone call to signing the paperwork, everything was handled with professionalism and without pressure. I recommend buying your next Chrysler, Dodge, or Jeep from St. Charles. Buy with confidence.
I am so happy with St. Chas Jeep.
Carl took excellent care of me.
He was professional and helpful from the minute we met.
I love my Jeep compass.
I will defiantly recommend your place and Carl!!
Thank you for everything!!